酒店部门英语

changewaterfaucetbulbsupervisordutymanagerE:ElectricianG:GuestE:ElectricianG:Guest15※跟我这边来。Onlysaunaserviceis￥60RMB.Massageserviceinthehallis￥230RMBfor90minutes.6023090604523090G:GuestC:Clerkofhealthclub9※1、19：00—02：002、22：00---00：303、4、218385、8886、6807、5808、4809、Roomrentalforamiddle-38010、48058011、9，0002，00012、10%13、14、8815、KTVDJ20017、18、Forpayingthebill（结账1、2、3、6、※Forgreetingandsayinggoodbye（问候和道别1、2、3、4、5、6、7、8、1、2、3、4、请您出示物品放行条（物品出闸单5、6、※Forparkingservice（停车服务1、2、3、4、5、1、2、3、4、5、6、7、※Forgreetingandsayinggoodbye（问候和道别1、2、5、Wishingyouhappinessandprosperity!6、7、8、Goodbye.9、Seeyoutomorrow.※Thanksandapology（道谢和致歉7、Itdoesn’tmatter.3、Thiswayplease.4、Sitdownplease./Takeaseatplease.9、Greetingandsayinggoodbye(6、HappyNewYear/MerryChristmas/HappyBirthday!Notunderstanding(1、Pardonme?2、Ibegyourpardon?3、4、3、I’llbebackin5minutes.54、I’llbringthesoapforyouin5minutes.55、Itwillbereadyinabout5minutes.56、Itwon’tbemorethan10minutes.108、Yourroomisalmostready.1、I’mverysorryforthedelay.2、Sorrytohavekeptyouwaiting.3、Thanks（道谢1、2、Youarewelcome./Mypleasure.3、Goodquestion.I’llaskmysupervisortocomehere.3、TheDutyManagercanopenthesafeforyou.6、Letmegetthatforyou.7、58、Gostraightahead.9、Pleasefollowme,sir/madam.12、Excuseme,wherecanIhavemydocumentscopied?13、YoucangototheBusinessCenter,whichisonthe2ndfloor.G:About10:30inthemorning.10:30RA:Iwillcomeoverafter10:3010:302、G:In15minutes.1515G:Ohthankyou.Youcantakeitnow.RA:Certainly,it’s7:15a.m.7：15。4、G:Whereisroom1218?1218Room1218isthethirdoneontheleft.1218RA:Excuseme,herearethetowels.RA:Ittakesonly4hours.4RA:Yourlaundrywillbebackin4hours.41、53、G:Infifteenminutes./At10o’clock.15/10H:Youarewelcome.Bye.3、H:Noproblem.52、H:Youarewelcome.G:About1o’clockthisafternoon.15conditioningswitchtothehigh.H:Mypleasure.1、2、4、5、6、7、8、9、10、11、12、12、G：Let’ssee,doyouhaveaveryfull-16、21、2、6、※Forgreetingandsayinggoodbye（问候和道别1、2、5、8、Seeyoutomorrow.※Thanksandapology（道谢和致歉3、It’sverykindofyou.8、Itdoesn’tmatter.9、Pardonme/Ibegyourpardon?3、Thiswayplease.4、Sitdownplease./Takeaseatplease.5、IsthereanythingelseIcandoforyou?3、Gostraightandturnright.2、Wehavehotpot.7、Bottledorcanned？10、Whatkindofdishwouldyoulike?15、Today’sspecialis…….21、I’msorry,it’ssoldout.24、Itwilltake15minutestoprepareyourdish.15※SituationEnglish(WaiterGuestG:Yes,thankyou.3、Showingtheway（指路

4、Showingtheseat（引座5、Showingtheseat（引座W:Sitdown,please.Whatkindofteawouldyoulike?WeserveBlacktea、Greentea、、Puertea、Chrysanthemumtea、Jasminetea.、G:whereisit?

15G:Whatdoyouhave?W:Allright.PeacockBarPhonixBarRoyalCastleGrillTeaGardenKikaJapaneseRestaurantTerraceBBQSkyLoungeGoldenHallChineseRestaurantThePharaoh’sPalaceNightClubSaunaHealthCenterSwimmingPoolGymnasiumRoseBeautySalonST/BTSuperiorTwinSK/BKSuperiorKingDKDeluxeKingEKExecutiveKingESExecutiveSuiteETExecutiveTwinPSIn-Mini-☆1、MayIknowwhoiscalling/speaking?2、IsthereanythingIcanhelp?5、WhatcanIdoforyou?☆1、Thisishe/she.2、Yes,it’sme.3、☆1、Thankyouforyourhelp.2、Thanksforyourinformation.2、3、6、Wouldyouliketoleaveamessage?2、No,thanks.Icantrylater.3、8、WouldyoutellhimIrang?3、4、7、8、10、12、18、20、25、31、36、42、45、 B:Howdoyoudo?I’mJohnFord.It’sapleasuretomeetyou.您好,我叫约翰·认识您。“Smalltalk这里春天（夏天、秋天、冬天）5.Areyouaccustomed(used)totheweatherhere?对别人的着装、服饰和所有物的赞美和应答B:Thankyou!B:Itdoesn’tmatter.※※103.I’mafraidIhavetobegoing.It’salready4.4※Forgreetingandsayinggoodbye（问候和道别 3、 先生/小姐，祝您入住愉快4、Howdoyoudo?9、Haveanicetrip!※Thanksandapology（道谢和致歉3、Youarewelcome.10、Pleaseforgetit.6、Allright.※Warning/Reminding（提醒用语5、Pleasebecareful.1、Congratulations!2、Haveaniceday!6、HappyBirthday!7、Wishyoueverysuccess!3、Excuseme,couldyoutellmewheretheswimmingpoolis?7、IntheBlockA/B.A（B）座。8、Thisway,please.9、Turnright/left.3、Ibegyourpardon?4、Couldyouspeakslowly？7、I’llputyouthroughtoMr.Brown’sroom.9、Yourwake-upcallis7:00tomorrowmorning.71、Howmanynightswillyoustay?4、5225、10、11、12、1、2、RMB5226、Pleasesignatthebottomline.8、Howwouldyouliketosettleyouraccount?9、Wouldyoumindleavingacashdepositof￥1000RMB?100010、11、SwimmingpoolandGymnasiumfacilitiesarefreeofchargeforin-12、1613、142619、MayIhav