商务英语听说（二）学习通超星期末考试答案章节答案2024年

商务英语听说（二）学习通超星期末考试章节答案2024年[音频]

unit1-II-1Listentothepassageandfillintheblanks.

Thedevelopmentandexpansionofabusinessdependson____1_____,fornocustomermeansnobusiness.Thereforeitisveryimportanteitherfor___2___oranoldonethatwishestoexpandnewmarketsorenterintonewfieldsofbusinessactivitiestoestablish___3___withprospectivedealersinimportandexportbusiness.Butbywhatmeanscanabusinessmanget___4___aboutanewmarketand___5___?

Suchinformationisusuallyobtainablethroughthefollowing___6___:

a.___7___,

b.___8___,

c.CommercialCounselor’sOffice,

d.CommercialAttaché,

e.___9___,

f.consultant,

g.___10___,

h.adsinthemedia,

i.___11___,

j.___12___,

k.inquiriesfromforeignmerchants.

答案:customers;anewlyestablishedfirm;businessrelations;allthenecessaryinformation;anewcustomer;channels;banks;ChamberofCommerce;businesshouse;(10)tradedirectory;(11)marketinvestigation;(12)tradefairsandexhibitions[音频]

unit1-II-2Listentothepassageandfillinthemissinginformation.Welearnedfrom___1___oftheEmbassyofthePeople'sRepublicofChinainBritainthatyouare___2___ofsilkgarments.Wearealargedealerintextilesandbelievethattherewillbe___3___formoderatelypricedtextiles.Therefore,youarekindlyrequestedtosendusacopyofyourillustratedcatalogueswithdetailsofyour___4___and___5___,andsamplesofthedifferentqualitiesofthematerialsused.

答案:theCommercialCouncilor’soffice;aleadingexporter;agoodmarketinourcountry;price;termsofpaymentunit5-II-3listening:[音频]Listentoapassage,andfillintheblanks.Intheinternationaltrade,mostgoodsneed___1___.Packingisoneoftheessentialcomponentpartsof___2___.Packingcanprotectthecommodityandkeepitgoodin___3___andintactin___4___duringthe___5___process.Atthesametime,itcanincreasethe___6___ofthegoods.Thekindsof___7___usedininternationaltradefallintothreecategories,dependingonthetypeofpackingused.Thefirsttypeofgoodsiscalled___8___,whichrefertothegoodswhosequalitiesaremore___9___.Theyneedn'ttobepacked,orit’sverydifficultorevenimpossibletohavethempacked,forinstance,ironore,grain,___10___etc.Thesecondtypeofgoodsiscalled___11___,whichrefertothosewith___12___,inpiecesofdifferentshapesandneedn’tbepacked,forinstance,steelplates,timber,___13___,etc.Thethirdtypeiscalled___14___,whichrefertothosewhichneedshippingpacking,___15___packingorboth.Shippingpackingisalsocalled___16___or___17___.Cargoesneedtobepackedindifferentways,suchasin___18___,cases,barrels,orbundles.Marketingpackingisalsocalledsmallsalesor___19___.Thefunctionofmarketingpackingistoprotectthegoodsaswellastobeautifyand___20___them.

答案:packing;commodityproduction;quality;quantity;distribution;marketvalue;cargoes;bulkcargoes;stable;(10)coal;(11)nudecargoes;(12)regularshapes;(13)rubber;(14)packedcargoes;(15)marketing;(16)bigpacking;(17)outerpacking;(18)bales;(19)innerpacking;(20)introduceunit8-II-1listening:Listentothefirstpartofapassageandfillintheblanks.[音频]UPS(UnitedParcelServiceofAmerica)ismuchmorethanjusttheexpertinsmallpackageshipments.Since1982,UPSAirCargohasprovidedfreightforwardersdirect,airport-to-airportdeliveriestoover150strategicallylocatedairportsaroundtheworld.Itcanaccommodatevirtuallyanytypeoffreightfromperishablestoaircraftengines.UPSoperatesoneofthelargestall-cargoairlinesintheworld.Listentothefollowingintroductionofthiscompanyandlearnmoreaboutit:UPSAirCargocanspeedyourcargoshipmentstomajorairportsacrossthecountryoraroundtheworld.JustcalltheUPSAirCargoServiceCenterat___1___tobookspaceontheaircraft.Theservicecentercanprovideinformationfor___2___andlogisticalsupport,aswellasdeliveryinformationregardingtheultimate___3___.Thecentralizedbookingserviceoffers

___4___,plusalternativeand___5___.TrackingisavailablethroughtheWebsiteorbycallinganAirCargoCustomerServiceRepresentative.Itisabletoprovidestatusreportsinroute,topinpointtheexact___6___ofyourshipment.NotonlydoesUPSAirCargoprovide___7___,italsogivesyouquickandeasyaccesstoshipmentinformationthatiscriticalforyourbusiness.The___8___itgivestoeachofyourshipmentsisalsogivento___9___.ThatiswhyithastrainedAirCargoCustomerServiceRepresentativesavailable24hoursofeverybusinessday.ServiceCenterHoursMonday:7A.M.toMidnightESTTuesday–Friday:AllhoursSaturday:Midnightto4:30P.M.ESTSunday:7:00A.M.to4:30P.M.EST

答案:1-800-535-2345shipmentforwarding;destinationcity;directroutings;bypassflights;location;reliabledelivery;careandhandling;CustomerServiceunit8-II-2listening:Listentothesecondpartandcompletethepassagebelow.[音频]CLAIMS/MISSINGPIECEPROCESSDespiteourhighstandardsandcarefulhandlingofyour___1___,mishapsmayoccur.Inthe___2___thatyourgoodsaredamagedin___3___orpiecesare___4___,followingthe___5___belowwillmakeprocessingyourclaimfastandefficient.Theperson___6___todelivery(recipient/consignee)mustfilethecomplainttoUPSAirCargo,inwriting,inthecaseof:1)

___7___

tothegoods,immediatelyafterdiscoveryofthedamageandatthelatestwithin14daysfromreceiptofthegoods.2)

otherdamagetothegoods,within14daysfromthedateof___8___ofthegoods.3)

delay,within21daysofthedatethegoodsareplacedathis/her___9___,and4)

___10___

ofthegoods,within120daysfromthedateoftheissueoftheAirWaybill.TheseconditionscanbefoundonthebackoftheUPSAirWaybill.

答案:cargoshipments;unlikelyevent;transit;missing;instructions;entitled;visibledamage;receipt;disposal;(10)non-deliveryunit6-II-2listening:Listentothesecondpartandfillintheblanks.[音频]Acriticalaspectinfacilitatinginspectionsishowthecargoisloaded.“Palletizing”cargo–loadingitontopalletsorother___1___

–isaneffectivewaytoexpeditesuchexaminations.Palletizationallowsforquick___2___,inminutesusingaforklift,comparedtothehoursittakesmanually.Anotherexampleisleavingenoughspaceatthetopofacontainerandanaisledownthecenterto___3___byanarcoticsdetectordog.CooperatingintheseeffortswillhelpCust