《跨境电商英语》课件- Skills for Writing Inquiries and Replies

Objectives:TogiveabriefintroductiontohowtowriteenquiriesandrepliesToenableSstobecomeawareofdifferentconventionalitiesusedforwritingenquiriesandrepliesTopracticeusingdifferentconventionalitiesusedforwritingenquiriesandrepliesTodoexercisesSkillsforWritingInquiriesandReplies

I.HowtoWriteEnquiriesandReplies

Enquiriesshouldbebrief,specific,courteousandreasonable.Inreturn,theanswerstoenquiriesshouldbeprompt,courteousandhelpful.Incasethegoodsenquiredforarecurrentlyoutofstock,thesuppliershouldinformtheenquirerwhentheywillbeavailableand,bytakingthisopportunity,introducesomeotherproductsassubstitutessoastocreateagoodimpression,whichhopefullywillresultinmorebusiness.II.ConventionalitiesforWritingInquiries

1.Thankyouverymuchforyourextensivecooperationwithus.2.Thanksforthegoodrelation.Wewanttohearmoreinformationfromyou.3.Weareinterestedinyourmen’sshirtsdisplayedinyourshowroom.4.Youradvertisementinthismonth’sissueofChinaForeignTradeinterestsus,andweshouldliketoreceivefulldetailsofyourcommodities.5.Weshouldliketoknowyourtermsoftrade.II:ConventionalitiesforWritingInquiries

6.Iftermsanddeliverydatearesatisfactory,weshouldexpecttoplaceregularorderswithyou.7.Thecaptionedgoodsareurgentlyneeded,sowewishtoreceiveyourproformainvoicebyreturn.8.Pleaseadviseifyouareabletoofferthisproductandincludeleadtime,packagingandpriceFOBChinaportandCIFChicago.9.Asthematterisurgent,weshouldliketohavethereplywithinthisweek.10.Weshallbeobligedifyouwillsendussomesampleswiththebesttermsatyourearliestconvenience.III.ConventionalitiesforWritingRepliestoInquiries

1.Wethankyouforyourletterofferingyourservicesandshouldliketodiscussthepossibilityofexpandingtradewithyou.2.YourenquiryofMarch27thhasbeenreferredtousforattentionaswearetheexportersofthearticlesyourequire.3.ItgivesuspleasuretosendyouthecataloguesaskedforinyourletterofApril20th.4.PleasenotethatwecanonlyacceptpaymentbyL/Cinourbusinessdealingswiththedevelopingcountries.III.ConventionalitiesforWritingRepliestoInquiries

5.Weshallmakedeliveryofthegoodsuponreceiptofyourorder.6.Wehopethesampleswillreachyouingoodtimeandlookforwardtoyourorder.7.WewereverypleasedtoreceiveyourletterofAugust4.Asrequested,weencloseourillustratedcatalogue.8.Weshallgiveyoufurtherdetailsaboutplumbingandheatingsuppliesinthenextfewdays.9.Assoonasweareabletosayanythingdefinite(giveyoufurtherinformation)regardingoursupplyofcompressors,wewillcableyouagain.Exercise

1.Pleasefillinthefollowingblankswiththewordsorexpressionsinthebox.thatenclosingrangestanduptoforyourselvesunderseparatecoverThankyouforyourletterofApril3inwhichyouaskedustosendyoudetailsoftheladies’andchildren’shoesthatwemanufactureinleatherandP.V.C(=polyvinylchloride)Wehavepleasurein

threecopiesofourillustratedcatalogueandprice-listoftheshoes

weproduce.Fromtheseyouwillbeabletoseethatweareabletoofferaverywide

ofshoesandthatthestylesaremodernandverypopular.

wearealsosendingyouasamplepairofladies'shoesinleatherandachildren'spairinP.V.C.Youwillbeabletosee

fromthesethatthequalityisveryhighandthatthematerialusedwill

poorweatherconditions.AnswerExercise

1.TranslatethefollowingintoEnglish.敬启者：摩托车询价我公司拟进口一批男、女式摩托车，请贵公司惠寄一份摩托车产品目录(catalogue)及现行价目表(currentprice-list)。我公司是国内重要的车辆进出口商，分公司(branches)遍及中国各大城市。假如贵公司的摩托车符合我们的要求，且价格可以接受，则我们打算定期订购(toplaceregularorders)相当数量的摩托车。请贵公司在回函中阐明，假如我们定期大宗订购，是否可享有优惠折扣(specialdiscount)以便我们能够低价出售，因为薄利多销一直是我们公司得以发展的原因之一。如果价格可以优惠，我们打算担保每年最低数量的订单(guaranteedannualminimumnumber)，具体数目有待磋商决定(mutuallyagreed)。盼复AnswerExercise

1.TranslatethefollowingintoChinese.DearSirsWewouldlikeyoutoenquireintothefinancialandcreditstatusofafirminMilanonourbehalf.ThefirmisSantoDomino&Co.,distributorsofsparepartsforcars.TheirbankistheBancodiItalino,of73ViaMilano.Wewouldliketoknowtheirgeneralfinancialreliability.Inparticular,theirtradewithuswillinvolveasumofUSD50,000initially,andperhapsamonthlycreditofUSD5,000w