【埃森哲世界商业与合同协会】2025AI对合同全生命周期管理CML的影响研究报告

1

AIandthe

Contract

ManagementLifecycle

Inpartnershipwith

accenture

©WorldCommerce&Contracting2025.Allrightsreserved

worldcommerce&contracting

Introduction

AIimpact

onCML

Anuanced

approachtoAI

PositioningofCM

roleinthebusiness

Theimpact

onskills

Appendix:the

contractinglifecycle

Conclusion

Contacts

AI’snew

capabilities

AIimpactontherole

ofcontractmanagers

2

Introduction

Itisareallygreattimetobeacontractmanagerintheageof

ArtificialIntelligence(AI).Youcanlookforwardtoatimewhenthefragmented,cumbersometasksthatarerequiredtomanage

thecontractlifecyclearegone.

Contents

2Introduction

3AnuancedapproachtoAI

4AIimpactonContractManagement

Lifecycle(CML)

5AI’snewcapabilities

7AIimpactontheroleandvalueof

thecontractmanager

9Positioningofthecontractmanagement

roleinthebusiness

10TheAIimpactonskills

12Conclusion

13Appendix:thecontractinglifecycle

14Contacts

Webelieve–andarestartingtosee–thatinvestments

madeinthecontractmanagementpracticeareabouttoberealized.AIwillbeabletohandlethebulkoftheenablementworkessentialforcontractmanagerstoworktheirmagic.

Thiswillfreeupthecontractmanagertospendmoretimedoingwhathumansarebestsuitedtodo.Inthispaperwewillbringthistolife.

Instead,contractmanagerswillbeenabledbyastreamlined,data-drivenpowerhouseofefficiencyandinnovation.

ByembracingthepowerofAIandgreatcontract

managementskillsets,organizationscanunlock

unprecedentedvalue,enhancecompliance,andsee

contractmanagerselevatedtostrategicbusinesspartners.Thisneweraofcontractmanagementcanreducerisks

TimCummins

PresidentWorldCC

NedColeman

ExecutiveDirectorofContract

ManagementAccenture

DonnaYoung

Directorof

Contract

Management

(EMEA)Accenture

andimprovedecision-makingwhilealsofosteringstrongerclientrelationships.WithAIhandlingroutinetasks,the

contractmanagerofthefuturecanfocusonhigh-valueactivities,ultimatelyleadingtobetterbusinessoutcomesandamoreagileandresponsivecontractmanagementfunction.

ThepaperreleasedbyWorldCCinDecember2024

providesaninsightintothestrategicbusinessvalue

presentedbytheuseofAIinthecontractlifecycle.

ItexplainshowAIshiftsbusinesscapabilityfrom

transactionsandcompliancetoanenvironmentthatis

TworelatedreportsaboutAI

ThisAIandtheCMLreportoutlinesacompellingvisionforthefutureandtheimpactofAIontheroleandvalueofcontractmanagement.

Ourotherreportintheseries,

AI:astrategic

revolutionincontracting

,exploreshowAgenticAIistransformingboththeexecutionandperceptionofcontractmanagement.

disciplined,yetdynamic.Anenvironmentthatisrichindataandtheintelligencetoalignthecreationandmanagementofcontractstobusinessobjectives.AIpromiseslower

costsandincreasedrevenue–theopportunitytotacklethe8.6%averagevalueerosionthathasinvisiblyeatenawayatfinancialperformance.2

1.TheAI-enabledfutureofCommercialandContractManagement,WorldCC,December2024

©WorldCommerce&Contracting2025.Allrightsreserved

2.TheROIofContractingExcellence,WorldCC,July2023

©WorldCommerce&Contracting2025.Allrightsreserved

Introduction

AIimpact

onCML

PositioningofCM

roleinthebusiness

Theimpact

onskills

Appendix:the

contractinglifecycle

Conclusion

Contacts

AI’snew

capabilities

AIimpactontherole

ofcontractmanagers

3

AnuancedapproachtoAI

AIprovidestheopportunityforamorenuancedapproachtoestablishingcontractmanagementdiscipline.

AIisagame-changerforcontractmanagement.Formany,itfulfilstheroleofthe‘accidentalcontractmanager’,forothers,itservesasapowerfulsupplement.Choosingtherightsystemisacomplexmatterwhichisdirectlytiedtothevalueofyour

tradingrelationships.Regardlessoftheapproach,

maintainingclearprocessesandprioritizingportfolioanalysisalongsidetransactionalperformanceiscrucial.3Forsome,

thechallengewillbethereadinessofseniormanagementtoappreciatetheinvestmentopportunity,sincetheymaynotyethaverecognizedthevalueofeffectivecontrolsintheir

contractingprocess.

Figure1:Scenariosonthescaleofhuman-ledtofully-enabledAI

Evaluatingwhereyoustand

Someorganizationscanimplementcontractmanagement

usingasingleapproach.Manywillrequireamixedsolution,reflectingthevariedportfolioofrisk,complexityandrelationalvalue.ThescenariosinFigure1canassistinthisanalysis.

Scenario1

Scenario2

Scenario3

Scenario4

Scenario5

Highhuman

interactionwithAIassupporttool

Typeofcontract

Human-led

negotiation

withAIanalytics

Balanced

collaboration

AI-supporteddraftingandreview

Fully

AI-enabledprocess

Highestcomplexity,bespoke

Highercomplexity,high-stakes

Mid-complexity,long-termsupplier

Lowercomplexitycontracts

Lowestcomplexity

contractsorsituationswith

contracts(e.g.,capitalprojects,

agreements,requiringinnovation

withdefinedtermsbut

standardformswithlittle

significantambiguity.

Tasks

largescaleoutsourcing,mergers).

andon-goingcooperation.

occasionalcustomization.

ornonegotiation.

Humansleadallaspectsof

contractmanagement;AIis

Human

-led

usedforreportinganddecisionsupport.

AIprovidesdatainsightsandpredictiveanalysis.Humanshandlelivenegotiationsandsubjectivedecisions.

AIanalyzescontracttrendsand

monitorscompliance.Humansprovideinsightsforstrategicadjustmentsandrelationshipmanagement.

AIdraftscontracts,suggestsedits,andlagsrisks.Humansreviewandapprove.

Automaticcontract

FullyAI-enabled

generation,clauseselection,compliancechecks.

<>

WithAI

assistance

CollaborativeAIandhumaninteraction

Minimalhumaninteraction

Anuanced

approachtoAI

3.SeeforexampletheMostNegotiatedTermsreportforUSFederalGovernment,whereanonerous2024

contractmanagementprocessahasbeenestimatedtocostUStaxpayers$100billionyear.

©WorldCommerce&Contracting2025.Allrightsreserved

Introduction

Anuanced

approachtoAI

PositioningofCM

roleinthebusiness

Theimpact

onskills

Appendix:the

contractinglifecycle

Conclusion

Contacts

AI’snew

capabilities

AIimpactontherole

ofcontractmanagers

4

AIimpactonCML

Efficiency

andspeed

AutomatedcontractdraftingAIcanhelptoquickly

generatecontractsusingmarket-appropriatetemplatesandpre-definedclauses,reducingthetimeneededtocreate

andevaluatecustomagreements.

FasterreviewandapprovalAI-poweredtoolscanreviewcontractsforcompliancewithcompanypoliciesandidentifyoravoidpotentialissues,speedinguptheapprovalprocess.

Risk

management

ErrorreductionAIcanidentifyinconsistencies,missinginformation,orpotentiallegalrisksincontracts,helpingavoidcommonpitfallsandlegalchallenges.

PredictiveanalyticsByanalyzingpastcontractsandoutcomes,AIcanofferinsightsintopotentialrisks

andrecommendstrategiestomitigatethem,orhighlightpastsuccessforpotentialrepetition.

Cost

reduction

LowercostsAutomationofroutinetasksandthe

reductionoffrictionpointsandhand-offscutstheneedforextensivehumaninterventionacrossthetraditionalcontractinglifecycle.

EfficientresourceallocationWithAIhandlingrepetitivetasks,productivitycanberaisedacrossmultiplestakeholdergroupsandpotentiallyallocatetheirhumanresourcesto

morestrategicandvalue-addedactivities.

Enhanced

negotiation

Data-drivennegotiationsAIcananalyzehistoricaldatatoprovideinsightsintoalternativenegotiationoptions,

pricingmodels,andtermsthathavepreviouslyledto

successful(orunsuccessful)outcomes,orpreviouslybeenestablishedwithaspecificcustomerormarketsector.

Real-timeassistanceAItoolshavebeenshowntoassistinplanningandduringnegotiationsbysuggestingoptions,clauses,terms,andcounteroffersbasedonreal-time

analysisofthebuyer’sproposalsandpastbehaviours.Theyalsoencouragegreatertransparencyanddata

sharing,leadingtobetternegotiatedoutcomes.4

Complianceand

monitoring

OngoingcompliancemonitoringAIcanmonitor

contractsforcompliancewithregulatoryrequirements

andcompanypolicies,alertingorganizationstodeviations.Thiscouldalsobeataportfoliolevel,inthecontextof

checkingnewcontractsagainstexistingregulations/policies,orexistingcontractsagainstnewregulations/policies.

Post-executionmanagementAIundertakesworksuchasproducingcontractsummaries,obligationextraction

andallocation,monitoringkeydates,performanceofobligationsandassociatedmetrics,ensuringthatbothpartiesadheretothetermsofthecontract.

Elevationof

clientcentricity

PersonalizationAIcancustomizecontractstospecific

customerneedsandpreferences(forexample,sectoror

jurisdictionalnorms,aligningtopreviouslyagreedpositions)supportingcustomersatisfactionandfosteringstronger

relationships.

TimelyupdatesAIcanimprovetransparencybyprovidingtimelyupdatestocustomersorsuppliersaboutcontract

status,renewals,andanynecessaryactions.Implementedeffectively,itsupportstwo-waycommunicationthroughoutthelifecycle,contributingtosharedunderstandingandtheavoidanceoftraditionalerrorsofomission.

Strategicinsights

MarkettrendsanalysisAIcanassistinanalyzingmarkettrendsandpotentiallygatherdataonpublishedcompetitoractivities,providinginsighttomarketnormsandpreventingalapseintouncompetitivetermsorofferings.

PerformanceanalyticsByevaluatingtheperformance

ofdifferentcontracts,AIcanhelpwiththeunderstanding

ofwhichtermsandconditionsaremostbeneficialand

whichneedadjustment.Whilemuchofthismaybeafutureopportunity,anorganizationwillbeabletomarkettesttermalternativestogaugetheirimpactorevaluatetherelative

profitabilityofdifferentcommercialmodelsinavarietyofmarketenvironments.

AIimpact

onCML

4.

FriendNegotiation:JournalofStrategicContracting&Negotiation,orFoe?AIand

June2024.

Introduction

AIimpact

onCML

Anuanced

approachtoAI

PositioningofCM

roleinthebusiness

Theimpact

onskills

Appendix:the

contractinglifecycle

Conclusion

Contacts

AIimpactontherole

ofcontractmanagers

5

AI’snew

capabilities

AI’snewcapabilities

Movingbeyondtheseareas(onthepreviouspage)ofstreamliningcurrent

operations,betterdecision-making,andimprovedoverallbusinessperformance,AIintroducesseveralcapabilitiesincontractmanagementthatwerepreviouslyimpracticalorimpossibleatscale,including:

Large-scaleanalytics,risk

andopportunitymanagement

•AIhastheabilitytoanalyzevastquantitiesofcontractsinafractionofthetimeitwouldtakehumans,

identifyingpatterns,commonissues,andopportunitiesacrossthousandsofdocuments.5Thisincludes

identifyinginterdependencies,inconsistenciesandanabilitytoundertakeimpactanalysis;forexample,ofadisruptiontosupplyoraprematuretermination.

•Byaggregatingdatafromnumerouscontracts,AI

canprovidebenchmarksandidentifybestpractices,helpingtooptimizecontracttermsandstrategies.

•AIcansupportscenarioassessmentorplanning,

forexamplehowrisks,opportunitiesorperformanceissuesinonecontractmightaffectothercontracts,allowingproactivemanagementoftheaffected

relationshipsandimpact.6Similarly,inthecontextofriskidentification,itwillbecomefareasierwith

AItogatherreal-timeinformationregardingriskssuchassupplyordeliveryconcentration.

5.AnexampleisworkundertakenbyWorldCCwiththeGovernmentofCanada,where7,500contractswereanalyzed.

6.Forexample,aglobaltechnologyproviderhasbuiltconnectionsbetweenitsprocurementcontractsandcustomercontractstogenerateimmediateinsighttothepotentialimpactofsupplydisruptions.

Dynamiccompliance

monitoring

•AIcanautomaticallyupdatecontracttemplates,or

potentiallyissuechangenotices,toreflectnewregulatoryrequirements,ensuringongoingcomplianceand

reducingtheneedformanualinterventionbeyondperhapsinitiatingtheaction,orvalidatingtheworkoftheAI.

•AIwilllinkacrossthemultiplesystemscontaining

contract-relateddatatoprovideasinglesourceoftruthofthecontractuallandscape.

Enhancedcustomizationandpersonalization

•Personalizationcannowbedoneatscale.AIcan

generatecontractsandothercommercialmaterialsbasedonindividualclientneeds,preferencesandcontext,

increasingrelevanceandfosteringstrongerrelationships.

•AIcanenhanceemotionalintelligencecapabilities,

mitigatinghumaninsensitivitytoemotions.Thiscan

beespeciallyhelpfulinnegotiations,whereitmay

suggeststrategiesrelatedtotheknownbehaviorsof

acounter-party,orwherevoiceortextrecognitiontools

cangeneratealertstothemoodoremotionalstateof

acounter-party.AIcanassistinadaptingnegotiation

optionsinreal-timebasedonthecounter-party’sbehaviorandresponses,optimizingoutcomesdynamically.

Predictiveinsights

•AImaypredicttheperformanceofcontractsbased

onhistoricaldata,helpingidentifypotentialissuesbeforetheyarise.

•AImayanalyzeclientbehaviorpatternstopredictfutureactions,scanningperformanceonsimilarengagementselsewheretoprovideinsight,forexample,thatdelayedagreementofmilestonesinonephasemightsignal

agreaterthanexpectedimpactonaseparatelater

phase.Concernsmaybeaddressproactivelyandclientsatisfactionimproved.

Continuednextpage

©WorldCommerce&Contracting2025.Allrightsreserved

Introduction

AIimpact

onCML

Anuanced

approachtoAI

PositioningofCM

roleinthebusiness

Theimpact

onskills

Appendix:the

contractinglifecycle

Conclusion

Contacts

AI’snew

capabilities

6

AIimpactontherole

ofcontractmanagers

AI’snewcapabilities(continued)

AutomatedContract

LifecycleManagement*

•AIsupportsautomationofthecontractlifecycle,from

inceptionofrequirementstoexecutionandrenewal,

reducingmanualinterventionanderrorsallowing

humanstoengageinareasofvalue-addandcommercialinfluencing.

•Reducingfrictionpointsinthelifecyclebytimelypromptsoncontractexpiry/renewal.

•AIhasasignificantimpactoncontractmobilization

activitiessuchastargetedawareness,rapidgovernancestand-upandextractionof,andinsight,intothemost

materialearlydeliverablesonbothsides.Thiscanleadtoreducedfrictionintheearlyweekspost-signature,givingopportunitytoaddressissuesearly.

AIwillprovideinsightsintothewaythecontract

commerciallyoperates.Forexample,itwillprovide

real-timealertsonconsumptionofvolumethresholdsorachievement(orotherwise)oftransactiontargets,

allowinganyconsequentialmechanismstobeappliedseamlesslyratherthanwaitingforperiodicreports.

Integrationwithothersystems

•AIcanintegratecontractmanagementwithmultiple

otherbusinesssystems,e.g.enterpriseresource

planning(ERP)andcustomerrelationshipmanagement(CRM)withseamlessinterconnectionandorchestration.Thisprovidesaholisticviewofbusinessoperations,

improveddecisionmakingandautomatedend-to-end

portfolioreporting.Similarly,thiscontractdataprovidesopportunitiestoautomatedownstreamactivitiesinotherfunctions,e.g.routinefinancetasksthatrelyondata

fromcontracts.

•AIcangatherinformationandautomaticallyenrich

contractdatawithexternaldatasources(e.g.,markettrends,financialdata),providingdeeperinsightsandmoreinformeddecisions.

Enhancedreportingandvisualization

•AIcangenerateadvanced,customizablereportsthat

providedeeperandmoretimelyinsightsintocontract

performance,riskexposure,andcompliancestatus.

TheAIsystemdoesn’tjusttrackperformancebutcan

alsogenerateactionablerecommendations.Forinstance,itcansuggestrenegotiatingspecificcontractterms

ifitdetectspatternswherethecurrenttermsareleadingtofrequentservicelevelagreement(SLA)breachesor

unnecessarycosts.

•AI-powereddashboardscanofferinteractive

visualizationsofcontractdata,makingiteasierfor

decision-makerstoexploreandunderstandcomplexinformation.

*Thisbriefsummarywillbesupplementedbyadetailedreportdescribingthewaythatautomationmayevolve,andtheoptionsthatarebecomingavailable.

©WorldCommerce&Contracting2025.Allrightsreserved

Introduction

AIimpact

onCML

Anuanced

approachtoAI

Theimpact

onskills

PositioningofCM

roleinthebusiness

Conclusion

Contacts

AI’snew

capabilities

Appendix:the

contractinglifecycle

7

AIimpactontherole

ofcontractmanagers

AIimpactontheroleandvalueofthecontractmanager

TheintegrationofAIintocontractmanagementfundamentallyalterstheroleofhumancontractmanagersandenhancestheoverallvaluetheycanprovide.

Whilethiseliminatesmoreadministrativeorcompliance-

orientedroles,itrelievestheprofessionalcontractmanagerfrommanyrepetitivetasksandpresentsopportunitiesto

increasefunctionalandpersonalstatus.

IfAIcanimproveandenhancetheexistingcontract

managementactivitiesasdescribedonpages4-6,howthendowepositionthehumancontractmanager?

Whatvaluedoweattributetothehumaninacontractmanager?Empathy,understandingofneedsand

personalinterests,problemsolving,ethics,emotionalintelligence,goodjudgementandnuancedadvice?

WeareexcitedthatthisneweraofAI,andinparticular,generativeAI,willallowustoriseabovethecomplexitythathasuntilnowthwartedeffortstobetterintegrateandsimplifythepracticeofcontractmanagementandclearlyhelpusdefinethevalueofthecontractmanager.

Fromroutineto

strategictasks

Focusonhigh-valueactivitiesWithAIhandlingroutineandrepetitivetasks(e.g.,drafting,reviewing,monitoring),contractmanagerscanfocusonmorestrategicactivitiessuchasearlyengagementandinfluencing,improved

planningforcomplexnegotiations,agreaterrolein

relationshipandchangemanagement,andopportunitiesforinnovation,continuousimprovementandgrowth.

Improveddecision-makingAIprovidesdata-driven

insightsandpredictiveanalytics,empoweringcontract

managerstomakemoreinformedandstrategicdecisions.

ProactivemonitoringandmanagementWhen

contractmanagersareequippedwithreal-timeupdates,theycaninterveneearlyifproblemsarise.Forexample,AImightmonitoracustomercontractbytracking

serviceuptimeagainstServiceLevelAgreement(SLA)requirements,automaticallydetectingdowntime,andalertingthecontractmanagertotakeactiontopreventpenaltiesoravoidcustomerdissatisfaction.

Fromreactivetoproactiveriskmanagement

ProactiveriskmitigationAI’sabilitytoidentifyand

predictrisksallowscontractmanagerstoproactively

addresspotentialissuesbeforetheyescalate,ratherthan

merelyreactingtoproblems.Forexample,AImightuse

datafromexternalsources,suchaseconomicforecasts,

newsfeeds,andgeopoliticaldevelopments,toanalyze

potentialsupplychaindisruptionsorshiftsincustomer

requirementsandidentifytheirpotentialimpactoncustomercontracts.

ComprehensiveriskanalysisContractmanagerscanleverageAItoperformdeeperandmorecomprehensiveriskanalysis,consideringinterdependenciesandexternalfactors.

Improvednegotiation

capabilities

Data-drivennegotiationsAIcanequipcontract

managerswithdetailedinsightsandhistoricaldata,inclusiveofclientexpectationsandinterestswhichcanenhance

theirnegotiationstrategiesandhelpthemnegotiatemorebalancedtermsforall.

Real-timesupportDuringnegotiations,AIcanprovidereal-timeoptionsandcounteroffers,facilitatingagreement‘intheroom’.Thiswillspeednegotiationstoclose,reducetheneedtorefertootherstakeholdersandimprovethe

contractmanager’seffectiveness.7

Continuednextpage

7.WorldCCtestsandmocknegotiations.

©WorldCommerce&Contracting2025.Allrightsreserved

Introduction

AIimpact

onCML

Anuanced

approachtoAI

PositioningofCM

roleinthebusiness

Theimpact

onskills

Appendix:the

contractinglifecycle

Conclusion

Contacts

AI’snew

capabilities

8

AIimpactontherole

ofcontractmanagers

AIimpactontheroleandvalueofthecontractmanager(continued)

Morerelational

lesstransactional

PersonalizedserviceContractmanagerscanspend

moretimewiththeirclientsandstakeholdersanduseAItooffermorepersonalizedservicetoclients.Theycan

tailorcontractsthroughoutthelifecycletomeetspecificandevolvingneedsandexpectationsenhancingclient

satisfaction.Forcustomerorganizations,thebifurcationofprocurementcanenableadistinctdividebetween

themassoftransactionalactivitiesandthefocuson

deliveringdesiredoutcomesfromhigh-valuerelationshipsandsupplynetworks.

TimelycommunicationAI-poweredtoolscanprovide

timelyupdatesandreminders,improvingcommunicationwithandbetweenclientsandstakeholders.Contract

managerscanproposechangesandmitigationmuchmorequicklytomaintainjointalignmentonthewayforward.

Betterinsightand

greaterinfluence

AdvancedanalyticsAIenablescontractmanagersto

performsophisticatedanalysisofcontractperformance,riskexposure,andmarkettrends,providingdeeper

insightsandstrategicadvantagesThecontractmanagerthenbecomesaprominentinfluencertodrivevaluetothebusinessandtheclient.

InteractivereportingAI-drivendashboardsand

reportsofferinteractiveandcustomizableviews,helpingthecontractmanagertopresentandexplaincomplex

informationtostakeholders.

Technicalandinnovativeskills

SkillupliftanddevelopmentGiventhespeedofchange,itbecomesincreasinglycriticalthatcontractmanagers

spendmoretimefocusingonprofessionaldevelopment,learningnewskillsandstayingupdatedwithmarketandindustrytrends.AIcanprovideeaseofaccesstorelevantlearning8toallowthiscriticalinvestmentinupskilling,

whichistodayoneofthemajorstrategicchallengesforCommercialandContractManagement(CCM)teams.

KnowledgesharingAIcanhelpincapturingandsharinginstitutionalknowledge(currentlyanareaofsignificant

weakness),9enablingcontractmanagerstoaccessandleveragepastexperiencesandbestpractices.

NewwaysoflearningContractmanagerswillnotneedtorelyongainingbusinessandcontractualcontextual

knowledgeontheground.Instead,theywillneedtolearn

tonavigateandconsumedifferentsourcesofdataand

researchacrosstheirownorganizationandbeyond,movingfromdedicatedpractitionertocommercialguide.

We’relookingatanexciting,transformativeelevation

oftheroleofhumancontractmanagers.Reducing

time-consumingadministrativeexecutionandspendingmoretimeinmeasurableaddedvalue:

StrategiccontributionByshiftingfocustohigher-valuetasks,contractmanagerscancontributemoresignificantlytotheoverallbusinessstrategyandobjectives,both

indevisingandinformingstrategyandinensuringthat

commercialandcontractpracticesarealignedwiththem.

RelationshipbuildingandinfluencingUsingcontextualinsights,contractmanagerswillbeabletospendmore

timeunderstandingclientandstakeholderrequirements

andexpectations.Theycanraisetheirfocusoncreativity,

developingandmanagingcalculatedalternativesthroughoutthecontractlifecyclethatsustainpositiverelationships

ratherthanbeingconstrainedbyrulebooksandriskaversion.

EfficiencyandproductivityAI-drivenefficienciesallowhandlingoflargervolumesofworkwithgreateraccuracyandconsistencyimprovingoverallproductivityand

effectiveness.

InnovationandadaptabilityContractmanagerscan

leverageAItosupportandpromoteinnovationincontracttermsormanagementprocessesandadaptmorequickly

tochangingbusinessenvironmentsandregulatory

landscapes.Forexample,AImightassistinintroducingandmanagingpredictivepricingorchargingoptionsallowing

greaterexperimentationandreal-timetrendmonitoring.10

8.Forexample,learningprogramcontentcanbeembeddedintheAItools,toprovideon-demandaccesstomethodologies,bestpracticeguides,etc.

9.BenchmarkReport,WorldCC,2023.

10.AIcanissuealertswhenspecifictermsareundergreaterpressurefornegotiation.Itcanalsoproposeneworalternativetermsandgenerateinsightstotheimpactthesemayhavecomparedtoexistingstandards.

©WorldCommerce&Contracting2025.Allrightsreserved

Introduction

AIimpact

onCML

Anuanced

approachtoAI

Theimpact

onskills

Appendix:the

contractinglifecycle

Conclusion

Contacts

AI’snew

capabilities

AIimpactontherole

ofcontractmanagers

9

PositioningofCM

roleinthebusiness

PositioningoftheCMroleinthebusiness

AIwillbothimpactandexpandtheroleofcontractmanagersandwillrepositioncontractmanagerswithinorganizationswithmateriallypositiveimpact.

Earlierandmore

strategicengagement

Contractmanagerscanbeengagedearlierinthecontractlifecycle,providingstrategicinsightsduringtheinitial

stagesofcontractplanningandnegotiation,aswellastakingaleadinareassuchasproblemresolutionandopportunitiesforgrowth.

WithAIprovidingpredictiveanalyticsand