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实用商务英语综合教程(第3版第一册)教案Unit1MeetingandEntertainingClientsListeningandspeakingI.TeachingobjectivesSsareexpectedtolearnto:listenforspecificinformationaboutetiquetteforentertainingclients;listenforspecificinformationtofillinthegapsintheconversations;retellthemainpointsheard;role-playandpracticeintheeverydaylifesocialetiquetteforentertainingclients.II.Teachingfocus:TolearnandpracticesocialetiquetteforentertainingclientsIII.TeachingdifficultyTolistenforgistandspecificinformationVI.Teachingaids:multi-mediaequipmentsV.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasksfortheperiods.Step2.Lead-inQuestions(3minutes)Step3.Presentthe5questionsinTask2.Asktheclasstoreadthemthroughandmakepredictionaboutthepointsthattheconversationmaycoverbasedonthekeywordsinthequestions.(3minutes)Step4.Playtheaudiofortheclasstolistenfortheanswerstothe5questionsinTask2.Afterlistening,theSscanhave5minutestotalkabouttheiranswersinpairs.(10minutes)Step5.PlaytheaudiofortheclasstolistenagainandfillinthegapsinTask1.(5minutes)Step6.Retelling.Asktheclasstoworkinpairsandretellthekeypointstoeachotherandinvite2pairstopresenttotheclass.(10minutes)Step7.Speaking.Asktheclasstoworkinpairsandrole-playaconversationbasedontheinformationgiveninTask5.(15minutes)Step8.Presentthe5questionsinTask6.Asktheclasstoreadthemthroughandmakepredictionaboutthepointsthattheconversationmaycoverbasedonthekeywordsinthequestions.(3minutes)Step9.Playtheaudiofortheclasstolistenfortheanswerstothe5questionsinTask6.Afterlistening,theSscanhave5minutestotalkabouttheiranswersinpairs.(10minutes)Step10.PlaytheaudiofortheclasstolistenagainandfillinthegapsinTask5.(5minutes)Step11.Retelling.Asktheclasstoworkinpairsandretellthekeypointstoeachotherandinvite2pairstopresenttotheclass.(10minutes)Step12.Speaking.Asktheclasstoworkinpairsandrole-playaconversationbasedontheinformationgiveninTask8.(15minutes)Step13.Summary.Step14.Assignments:Tolearnthenewwordsandexpressionsinthetwoconversations;Toreviewthesocialetiquetteforentertainingclients.Reading:Passage1I.Teachingobjectives:TheSsareexpectedtolearn:thecorporateentertainment;thewordsandexpressions;thereadingskillstofindoutthegeneralideaandspecificinformation.II.Teachingfocus:Tolearnthecorporateentertainment.III.Teachingdifficulty:ThereadingskillstofindoutthegeneralideaandspecificinformationVI.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.Lead-inquestions:Howmanyproperwayscanyouthinkouttoentertainyourclientsoryourfriends?(2minutes)Step3.Readingskills:asktheclasstoskimthepassageandoutlineitslogicalstructurethetalkabouttheiranswersinpairs.Ask2pairstopresenttotheclass.(20minutes)CorporateEntertainmentGeneralidea:Theskillsofcorporateentertainment.theimportanceofcorporateentertainmentthestepstoprepareyourcorporateentertainmentCaringaboutthewell-beingoftheclients’wholefamilyStep4.Readingskills:asktheclasstoscanthepassageandfindouttheanswerstoTasks9—11basedonthekeywordsineachquestionandtheoutlinemadeinStep3.(20minutes)Step5.Reading:Passage1:asktheclasstoreadthroughthepassageindetailsandmarkoutthelanguagepointsthataredifficulttounderstand.(10minutes)Step6.Languagepointsinthepassage.(25-30minutes)Step7.Translating:asktheclasstofinishTask12accordingtothelanguagepointslearnedinthepassage.(10minutes)Step8.SummaryReading:Passage2andCaseStudyI.Teachingobjectives:TheSsareexpectedtolearn:placesyoushouldavoidwhenmeetingclients;thereadingskillstofindoutthegeneralideaandspecificinformation;II.Teachingfocus:TolearnplacesyoushouldavoidwhenmeetingclientsIII.Teachingdifficulty:ThereadingskillstofindoutthegeneralideaandspecificinformationVI.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.Lead-inquestions:Whichplacesdoyouthinkyoushouldavoidwhenmeetingclients?(2minutes)Step3.Readingskills:asktheclasstoskimthepassageandoutlineitslogicalstructurethetalkabouttheiranswersinpairs.Ask2pairstopresenttotheclass.(20minutes)PlacesYouShouldAvoidMeetingClientsGeneralidea:FindplacesyoushouldnevermeetwithaclientstohelpyoumakeabetterimpressiononyourclientsIntroduction:AlotofpeoplehavewrongopinionsaboutfindingplacestomeetclientstheimportanceofaproperplacestomeetclientsFiveplacesyoushouldnevermeetwithaclient.StarbucksoranyotherWi-FiequippedcoffeehouseHigh-endbookstoresPublicLibrariesHotelLobbiesKFC,McDonald'soranyfast-foodrestaurantconclusionStep4.Readingskills:asktheclasstoscanthepassageandfindouttheanswerstoTasks13and14basedonthekeywordsineachquestionandtheoutlinemadeinStep3.(20minutes)Step5.Reading:Passage1:asktheclasstoreadthroughthepassageindetailsandfindoutthespecificinformationforeachpartofthekeypoints.(10minutes)Step6.CaseStudy.Asktheclasstoreadthroughthecaseandfindoutwhatthestrongpointsandweakpointsareinhisentertainingactivitiesandhowtoperfectthem.(15-20minutes)Step7.Discussion.AsktheclasstotalkaboutthequestionsinTask15inpairsbasedonthecasestudy.Thenasktopairstopresenttotheclass.(10minutes)Step8.SummaryGrammarandWritingI.Teachingobjectives:TheSsareexpectedtolearn:1.Englishbasicsentencepatterns;2.Howtowriteanote.II.Teachingfocus:1.Englishbasicsentencepatterns;2.Thenecessarypartandsetphrasesofanote.III.Teachingdifficulty:1.Englishbasicsentencepatterns;2.Thenecessarypartandsetphrasesofanote.VI.Teachinglength:90minutesV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.PresentEnglishbasicsentencepatterns:(14minutes)1.S+V2.S+V+P3.S+V+O4.S+V+IO+O5.S+V+O+C6.“There+beStep3.Task16.AsktheclasstofinishTask16anddiscussinpairs.(10minutes)Step4.Task17.AsktheclasstofinishTask17anddiscussinpairs.(15minutes)Step5.Presentthenecessarypartsofanote:(2minutes)Thedate,salutation,body,signatureandccetcStep6.Presenttheformatofanote(2minutes)Step7.Practice.Asktheclasstostudythetwosampleswithfocusontheirnecessaryparts,theformatandtheusefulsetphrasesforeachpartofthebody.Presenttheusefulsetphrases.(5minutes)Step8.Task18.AsktheclasstofinishthetaskandinvitetwoSstopresenttheirwritingstotheclass.(15minutes)Step9.Task19.Asktheclasstofinishthetaskandinvite2Sstopresenttheirwritingstotheclass.(20minutes)Step10.Summary.Unit2TelephoningListeningandspeakingI.TeachingobjectivesSsareexpectedtolearnto:listenforspecificinformationaboutetiquettefortelephoning;listenforspecificinformationtofillinthegapsintheconversations;retellthemainpointsheard;role-playandpracticeintheeverydaylifesocialetiquettefortelephoning.II.Teachingfocus:TolearnandpracticesocialetiquettefortelephoningIII.TeachingdifficultyTolistenforgistandspecificinformationVI.Teachingaids:multi-mediaequipmentsV.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasksfortheperiods.Step2.Lead-inQuestions(3minutes)Step3.Presentthe5questionsinTask2.Asktheclasstoreadthemthroughandmakepredictionaboutthepointsthattheconversationmaycoverbasedonthekeywordsinthequestions.(3minutes)Step4.Playtheaudiofortheclasstolistenfortheanswerstothe5questionsinTask2.Afterlistening,theSscanhave5minutestotalkabouttheiranswersinpairs.(10minutes)Step5.PlaytheaudiofortheclasstolistenagainandfillinthegapsinTask1.(5minutes)Step6.Retelling.Asktheclasstoworkinpairsandretellthekeypointstoeachotherandinvite2pairstopresenttotheclass.(10minutes)Step7.Speaking.Asktheclasstoworkinpairsandrole-playaconversationbasedontheinformationgiveninTask5.(15minutes)Step8.Presentthe5questionsinTask6.Asktheclasstoreadthemthroughandmakepredictionaboutthepointsthattheconversationmaycoverbasedonthekeywordsinthequestions.(3minutes)Step9.Playtheaudiofortheclasstolistenfortheanswerstothe5questionsinTask6.Afterlistening,theSscanhave5minutestotalkabouttheiranswersinpairs.(10minutes)Step10.PlaytheaudiofortheclasstolistenagainandfillinthegapsinTask5.(5minutes)Step11.Retelling.Asktheclasstoworkinpairsandretellthekeypointstoeachotherandinvite2pairstopresenttotheclass.(10minutes)Step12.Speaking.Asktheclasstoworkinpairsandrole-playaconversationbasedontheinformationgiveninTask8.(15minutes)Step13.Summary.Step14.Assignments:Tolearnthenewwordsandexpressionsinthetwoconversations;Toreviewthesocialetiquettefortelephoning.Reading:Passage1I.Teachingobjectives:TheSsareexpectedtolearn:thetelephoning;thewordsandexpressions;thereadingskillstofindoutthegeneralideaandspecificinformation.II.Teachingfocus:Tolearntelephoning.III.Teachingdifficulty:ThereadingskillstofindoutthegeneralideaandspecificinformationVI.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.Lead-inquestions:Whataretheaimsofmakingphonecalls?Andhowtomakeasuccessfulphonecall(2minutes)Step3.Readingskills:asktheclasstoskimthepassageandoutlineitslogicalstructurethetalkabouttheiranswersinpairs.Ask2pairstopresenttotheclass.(20minutes)HowtoMakeaSuccessfulPhoneCallGeneralidea:HowtomakeasuccessfulphonecallSpecialrulesandconventionstoabidebywhenmakingaphonecallthestepsformakingcallstopeoplethatyoudonotknowtelephonetipsStep4.Readingskills:asktheclasstoscanthepassageandfindouttheanswerstoTasks9—11basedonthekeywordsineachquestionandtheoutlinemadeinStep3.(20minutes)Step5.Reading:Passage1:asktheclasstoreadthroughthepassageindetailsandmarkoutthelanguagepointsthataredifficulttounderstand.(10minutes)Step6.Languagepointsinthepassage.(25-30minutes)Step7.Translating:asktheclasstofinishTask12accordingtothelanguagepointslearnedinthepassage.(10minutes)Step8.SummaryReading:Passage2andCaseStudyI.Teachingobjectives:TheSsareexpectedtolearn:basicknowledgeoftelephoneandtheinventionofwirelessphone;thereadingskillstofindoutthegeneralideaandspecificinformation;II.Teachingfocus:TolearnbasicknowledgeoftelephoneIII.Teachingdifficulty:ThereadingskillstofindoutthegeneralideaandspecificinformationVI.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.Lead-inquestions:Howmuchdoyouknowabouttelephone?(2minutes)Step3.Readingskills:asktheclasstoskimthepassageandoutlineitslogicalstructurethetalkabouttheiranswersinpairs.Ask2pairstopresenttotheclass.(20minutes)HowMuchDoYouKnowAboutTelephone?Generalidea:BasicknowledgeoftelephoneandtheinventionofwirelessphoneBasicknowledgeoftelephonetheinventionofwirelessphoneStep4.Readingskills:asktheclasstoscanthepassageandfindouttheanswerstoTasks13and14basedonthekeywordsineachquestionandtheoutlinemadeinStep3.(20minutes)Step5.Reading:Passage1:asktheclasstoreadthroughthepassageindetailsandfindoutthespecificinformationforeachpartofthekeypoints.(10minutes)Step6.CaseStudy.Asktheclasstoreadthroughthecaseandcommentthebank’sbehaviorandattitudestowardsproblems.(15-20minutes)Step7.Discussion.AsktheclasstotalkaboutthequestionsinTask15inpairsbasedonthecasestudy.Thenasktopairstopresenttotheclass.(10minutes)Step8.SummaryGrammarandWritingI.Teachingobjectives:TheSsareexpectedtolearn:1.SimplePresentTense;2.Howtowriteatelephonemessage.II.Teachingfocus:1.SimplePresentTense;2.Thenecessarypartandsetphrasesofatelephonemessage.III.Teachingdifficulty:1.Englishbasicsentencepatterns;2.Thenecessarypartandsetphrasesofatelephonemessage.VI.Teachinglength:90minutesV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.PresentthestructureofSimplePresentTense:(14minutes)1.S+V2.S+V-(e)s/has+3.S+am/is/are+Step3.Task16.AsktheclasstofinishTask16anddiscussinpairs.(10minutes)Step4.Task17.AsktheclasstofinishTask17anddiscussinpairs.(15minutes)Step5.Presentthenecessarypartsofatelephonemessage:(2minutes)Thefrom,to,date,time,phonenumber,message,andccetcStep6.Presenttheformatofatelephonemessage(2minutes)TelephoneMessageFrom:

TO:Date:Time:Phonenumber:Message:Step7.Practice.Asktheclasstostudythetwosampleswithfocusontheirnecessaryparts,theformatandtheusefulsetphrasesforeachpartofthebody.Presenttheusefulsetphrases.(5minutes)Step8.Task18.AsktheclasstofinishthetaskandinvitetwoSstopresenttheirwritingstotheclass.(15minutes)Step9.Task19.Asktheclasstofinishthetaskandinvite2Sstopresenttheirwritingstotheclass.(20minutes)Step10.Summary. Unit3MeetingsListeningandspeakingI.TeachingobjectivesSsareexpectedtolearnto:listenforspecificinformationabouthowtoorganizeameeting;listenforspecificinformationtofillinthegapsintheconversations;retellthemainpointsheard;role-playandpracticeorganizingameeting.II.Teachingfocus:TolearnandpracticehowtoorganizeameetingIII.TeachingdifficultyTolistenforgistandspecificinformationVI.Teachingaids:multi-mediaequipmentsV.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasksfortheperiods.Step2.Lead-inQuestions(3minutes)1.Doyoulikeattendingmeetings?2.Whydowestillhavemeetingseventhoughwecancommunicateinformationbyemail,byphoneandthroughothermoderncommunicationtechnologies?Step3.Presentthe5questionsinTask2.Asktheclasstoreadthemthroughandmakepredictionaboutthepointsthattheconversationmaycoverbasedonthekeywordsinthequestions.(3minutes)Step4.Playtheaudiofortheclasstolistenfortheanswerstothe5questionsinTask2.Afterlistening,theSscanhave5minutestotalkabouttheiranswersinpairs.(10minutes)Step5.PlaytheaudiofortheclasstolistenagainandfillinthegapsinTask1.(5minutes)Step6.Retelling.Asktheclasstoworkinpairsandretellthekeypointstoeachotherandinvite2pairstopresenttotheclass.(10minutes)Step7.Speaking.Asktheclasstoworkinpairsandrole-playaconversationbasedontheinformationgiveninTask5.(15minutes)Step8.Presentthe5questionsinTask6.Asktheclasstoreadthemthroughandmakepredictionaboutthepointsthattheconversationmaycoverbasedonthekeywordsinthequestions.(3minutes)Step9.Playtheaudiofortheclasstolistenfortheanswerstothe5questionsinTask6.Afterlistening,theSscanhave5minutestotalkabouttheiranswersinpairs.(10minutes)Step10.PlaytheaudiofortheclasstolistenagainandfillinthegapsinTask5.(5minutes)Step11.Retelling.Asktheclasstoworkinpairsandretellthekeypointstoeachotherandinvite2pairstopresenttotheclass.(10minutes)Step12.Speaking.Asktheclasstoworkinpairsandrole-playaconversationbasedontheinformationgiveninTask8.(15minutes)Step13.Summary.Step14.Assignments:Tolearnthenewwordsandexpressionsinthetwoconversations;Toreviewtheprocessandtechniquesoforganizingameeting.Reading:Passage1I.Teachingobjectives:TheSsareexpectedtolearn:thebusinessmeetingetiquette;thewordsandexpressions;thereadingskillstofindoutthegeneralideaandspecificinformation.II.Teachingfocus:Tolearntheworkplacesocialetiquette.III.Teachingdifficulty:ThereadingskillstofindoutthegeneralideaandspecificinformationVI.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.Lead-inquestions:Whatdoyouthinkareconsideredasgoodmannersinworkplace?(2minutes)Step3.Readingskills:asktheclasstoskimthepassageandoutlineitslogicalstructurethetalkabouttheiranswersinpairs.Ask2pairstopresenttotheclass.(20minutes)BusinessMeetingEtiquetteGeneralidea:Businessmeetingetiquettecanresultinsuccessorfailure.1.formsandsignificanceofbusinessmeeting2.etiquetteatformalmeetings3.dressandgoodmannersatameeting4.etiquetteatinformalmeetingsStep4.Readingskills:asktheclasstoscanthepassageandfindouttheanswerstoTasks9—11basedonthekeywordsineachquestionandtheoutlinemadeinStep3.(20minutes)Step5.Reading:Passage1:asktheclasstoreadthroughthepassageindetailsandmarkoutthelanguagepointsthataredifficulttounderstand.(10minutes)Step6.Languagepointsinthepassage.(25-30minutes)NewWordsandExpressions1.etiquetten.theformalrulesforpolitebehaviorinsocietyorinaparticulargroup礼节,礼仪2.cruciala.extremelyimportant至关紧要的3.presidev.tobeinchargeofameeting主持会议4.takethetroubleto不辞辛苦地5.attentivelyad.listeningtoorwatchingsomeonecarefully注意地,专心地6.interruptv.tostopone’sspeechbysuddenlyspeakingtothem,makinganoiseetc打断某人的话7.addressv.deliveraspeech向……致辞8.cuen.anactionoreventthatisasignalforsomethingelsetohappen提示9.condensev.tomakesomethingthatisspokenorwrittenshorter缩短,精简10.succincta.clearlyexpressedinafewwords简洁的11.deviatev.turnaway(fromtherightorusualway,arule,acustom,etc.)偏离,背离12.guisen.dress,outwardappearance装束,打扮,外貌,外观13.courteousa.politeandshowingrespectforotherpeople有礼貌的14.confidentiala.secret机密的,秘密的15.fallintothistrap落入圈套或陷阱16.underminev.weakengradually逐渐损坏,衰弱Difficultsentences1.Etiquetteinbusinesscancomeinavarietyofforms–beitabusinesslunchtoyourchoiceofattireatanawardsceremony,butthemostcrucialareainwhichetiquettecanmeanthedifferencebetweenacompanygainingorlosingthousandsofpoundsisinameetingsetting.商务礼仪形式多样——无论是在共进商务午餐时,还是在出席颁奖仪式时着装的选择上。但是最为重要的场合是在会场,因为商务会场上的礼仪能够决定一家公司是能够赚几千英镑还是亏损几千英镑。2.Ifyouareconductingameetingwhichwillincludereferencestoreports,statisticsoranyotherinformation,youshouldmakesurethateverybodywhoisgoingtobeattendingthemeetinghasacopyofallthenecessaryfactsandfigureswhichmaybereferredtoatthemeeting3or4daysbeforeittakesplace,ifpossible,andeverybodyshouldtakethetroubletofamiliarizethemselveswithallthispaperworkpriortothemeeting.如果你主持的会议的内容涉及到一些报告、数据或其他信息,如果可能的话,一定要确保能够提前三四天把会议所涉及的必要内容和数据分发到每一个参会者的手里,每一位参会者都应该在会议召开之前,不辞辛苦地熟悉了解这些内容。3.Acknowledgethechairandoncediscussionsareunderway,ifthereisnosetspeakingorder,it’sgoodetiquettetoallowthemostseniormembersatthemeetingtohavetheirsayfirst.要向主席致敬,并且当讨论开始时,如果事前没有安排发言顺序,应该让会场上地位最高的人先发言。Step7.Translating:asktheclasstofinishTask12accordingtothelanguagepointslearnedinthepassage.(10minutes)Step8.SummaryReading:Passage2andCaseStudyI.Teachingobjectives:TheSsareexpectedtolearn:theknowledgeaboutvirtualmeeting;thereadingskillstofindoutthegeneralideaandspecificinformation;II.Teachingfocus:TolearntheknowledgeaboutvirtualmeetingIII.Teachingdifficulty:ThereadingskillstofindoutthegeneralideaandspecificinformationVI.Teachinglength:90minutesIV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.Lead-inquestions:Howmuchdoyouknowaboutthevirtualmeeting?(2minutes)Step3.Readingskills:asktheclasstoskimthepassageandoutlineitslogicalstructurethetalkabouttheiranswersinpairs.Ask2pairstopresenttotheclass.(20minutes)HavingMeetingsinVirtualSpaceGeneralidea:Webconferencingistrulythenextbestthingtobethere.1.limitofthetraditionalmeetings2.advantagesofWebconferences1)EasytoSchedule,EasytoAttend2)You-Are-ThereVisuals3)Liveand/orVirtualAudio

4)OnlineSurveyTools5)Post-ConferenceReportingandArchiving6)OneCompany'sExperience7)QuickReturnonInvestmentStep4.Readingskills:asktheclasstoscanthepassageandfindouttheanswerstoTasks13and14basedonthekeywordsineachquestionandtheoutlinemadeinStep3.(20minutes)Step5.Reading:Passage1:asktheclasstoreadthroughthepassageindetailsandfindoutthespecificinformationforeachpartofthekeypoints.(10minutes)Step6.CaseStudy.Asktheclasstoreadthroughthecaseandfindoutwhataretheproblemsoftheorganizationofthemeetingandifthereareanysolutions.(15-20minutes)Step7.Discussion.AsktheclasstotalkaboutthequestionsinTask15inpairsbasedonthecasestudy.Thenasktopairstopresenttotheclass.(10minutes)Step8.SummaryGrammarandWritingI.Teachingobjectives:TheSsareexpectedtolearn:1.theconceptanduseofthesimplepasttense;2.howtodraftanotice.II.Teachingfocus:1.Theformsandfunctionofthesimplepasttense;2.thenecessarypartandsetphrasesofanotice.III.Teachingdifficulty:1.Thespecialuseofthesimplepasttense;2.theparagrapharrangementofanotice. VI.Teachinglength:90minutesV.Teachingprocedure:Step1.Greettheclassandannouncethetasks.Step2.Presentthesimplepasttense:(14minutes)1.Theconcept:somethingtookplaceorexistedinthepast.2.Wordsandexpressionsoftimethatoftenrequirethesimplepasttenseforthepredicator:yesterday,thedaybeforeyesterday,lastweek/month/year/night,oneyear/twodaysago,justnow,oneday,longago,theotherday--afewdaysago,onceuponatime,etc.3.theformsandfunctionofthesimplepasttense4.Thespecialuseofthesimplepasttense.Step3.Task16.AsktheclasstofinishTask16anddiscussinpairs.(10minutes)Step4.Task17.AsktheclasstofinishTask17anddiscussinpairs.(15minutes)Step5.Presentthenecessarypartsofanotice:(2minutes)1.Heading,2.Body(coveringtheevent,time,place,peopleexpectedtoattendandrequirements),3.Nameoftheissuer/writerofthenotice,4.DateofannouncingStep6.Presenttheformatofanotice:(2minutes) HeadingBody________________________________________________________________________________________________________________Nameoftheissuer/writerofthenotice,DateofannouncingStep7.Practice.Asktheclasstostudythetwosampleswithfocusontheirnecessaryparts,theformatandtheusefulsetphrasesforeachpartofthebody.Presenttheusefulsetphrases.(5m

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