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CONSUMER&
BRANDBrandKPIs
for
shoes:
Russell
&Bromley
in
the
United
KingdomConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Russell
&Bromley’sperformance
inthe
shoe
market.Fieldwork:February-March
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofDecember202468%
of
Russell
&
Bromley
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Russell
&Bromley’s
branding
resonates
more
with•Russell
&Bromley
ranksoutsidethe
Top
10
inMillennialsawareness
withintheshoe
market•Russell
&Bromley
generally
appealstowomen
more
•Thepopularity
ratingof
Russell
&Bromley
is15%than
men•Russell
&Bromley
ranksoutsidethe
Top
10
in•Among
Russell
&Bromley
enthusiasts,52%
fallunder
ownershipthe
high-income
category•Interms
of
loyalty,Russell
&Bromley
is
outsidethe•Consumers
want
theirshoe
brandsto
havereliability,
Top
10intheUnitedKingdomauthenticity,andhonesty
/trustworthiness•Russell
&Bromley
hasascore
of6%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
forRussell
&
Bromley
at
68%Brand
profile:
snapshotBrand
performance
of
Russell&Bromley
intheUnitedKingdom68%42%15%8%6%AwarenessPopularityUsageLoyaltyBuzz5Notes:Shoes
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=527,
respondents
who
know
the
individual
brand
(popularity),
n=527,
respondents
who
knowthe
individual
brand
(ownership),
n=41,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=527,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Russell
&
Bromley’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations37%33%33%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeRussell
&Bromley
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatRussell
&Bromley
islikedby13%
ofBabyboomers
and
33%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
11%
and
29%,
respectively.29%26%17%ForMillennials
andGen
Z,
37%
and
17%
feel
positivelytowards
Russell
&Bromley,
versus33%
and26%.
Socurrently,
forRussell
&Bromley,
Millennials
connectmost
with
theirbrandcompared
tothe
overall
industryuser.13%11%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoshoes,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=78,
Russell
&
Bromleyenthusiast,
n=1,174,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Russell
&
Bromley
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Russell
&Bromley
showsthatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Russell
&Bromley
hasasimilar
proportion
of
LGBTQIA+51%49%63%63%
ofwomen
likeRussell
&Bromleycompared
to
37%
of
men,whereas
forthe
overall
industry,51%
of
women
ownshoes
compared
to
49%
of
men.89%91%consumers
when
compared
totheindustryusers
ingeneral.8%
of
Russell
&Bromley
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to8%among
industryusers
overall.37%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
shoes,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=78,
Russell
&Bromleyenthusiast,
n=1,174,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Russell
&
Bromley
enthusiasts,
52%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.13%18%Single33%32%18%21%CoupleSingleparentNuclear52%
ofRussell
&Bromley
enthusiastsarefrom
high-income
households.Russell
&Bromley’s
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
35%
ofRussell
&Bromley
enthusiastshavethiscurrent
living
situation.52%13%10%35%28%27%Multi-generational3%3%35%12%15%ExtendedOther21%8%5%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
shoes,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=78,
Russell
&Bromleyenthusiast,
n=1,174,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
shoe
brands
to
have
reliability,
authenticity,
and
honesty
/trustworthinessBrand
profile:
qualitiesQualitiesownerswant
from
shoebrandsAuthenticityForshoes,
the
topthree
qualitiesownerswant
fromabrandare
reliability,authenticity,andhonesty
/trustworthiness.60%40%20%0%Thrill/ExcitementBoldnessClevernessSustainabilityRussell
&Bromley
owners
alsoappreciate
these
key
attributes,indicating
Russell
&Bromley
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatRussell
&Bromleyenthusiastsare
least
focused
on
areboldness
and
inclusiveness.ReliabilityExclusivityInnovationInclusivenessFriendlinessRussell
&Bromley
should
work
onpromoting
reliability
to
convertenthusiastsintoowners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
shoes,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
toshoes,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comes
toshoes,
which
ofthe
followingbrands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:
n=41,
Russell
&Bromleyowners’,
n=78,
Russell
&Bromley
enthusiast,
n=1,174,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Russell
&
Bromley
fans,
38%
state
that
they
get
excited
about
shoesBrand
profile:
attitudesWhat
doconsumersthink
ofshoesingeneral?44%41%38%37%35%28%27%23%18%18%16%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutshoesIliketotalkabouttopicsrelating
toshoesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
shoes
do
youagreewith?”;
Multi
Pick;“When
it
comesto
shoes,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=78,
Russell
&Bromleyenthusiast,
n=1,174,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1168%
of
Russell
&
Bromley
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
shoes,
theaverage
awareness
of
abrandinthe
United
Kingdom
is
63%.
Awareness
ofRussell
&Bromley,
however,
isat42%.Awareness15%
ofUK
shoeowners
saytheylikeRussell
&Bromley,
compared
toanindustryaverage
brandpopularity
of27%.8%
of
industryowners
inthe
United
Kingdomsaytheyown
Russell
&Bromley,
with
the
average
ownership
ofabrandat19%.BuzzPopularity68%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of71%.Russell
&Bromley
hasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of6%compared
to
13%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Shoes
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=527,
respondents
who
know
the
individual
brand
(popularity),
n=527,
respondents
who
knowthe
individual
brand
(ownership),
n=41,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=527,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Russell
&
Bromley
ranks
outside
the
Top
10
in
awareness
within
the
shoemarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofRussell
&BromleyRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Nike96%95%93%90%89%87%84%82%82%80%2adidas3Puma42%4ReebokClarks5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.58%6TimberlandConverseVans78Outofallrespondents,
42%
were
aware
of
Russell
&Bromley.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.9CrocsAwarenessN/A10Dr.
Martens13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Russell
&
Bromley
is
15%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofRussell&
BromleyRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Nike59%56%42%35%33%32%31%29%28%27%15%2adidas3ConverseDr.
MartensClarks4Outofconsumers
who
knew
thebrand,
15%
saidtheyliked
Russell
&Bromley.
ThisranksthemoutsidetheTop
10
compared
tootherbrandssurveyed
inthismarket.56Puma7Vans8TimberlandReebokBirkenstock85%9PopularityN/A1014
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=527,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Russell
&
Bromley
ranks
outside
the
Top
10
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofRussell
&BromleyRank#
BrandUsage
%51%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
shoes,which
of
the
following
brandsdoyou
own
currently?”.8%1Nike2adidasConverseClarks50%329%Outofconsumers
who
knew
thebrand,
8%
saidtheyowned
Russell
&Bromley.
Thisranksthemoutside
theTop
10
compared
tootherbrandssurveyed
inthismarket.425%5Vans23%6Crocs21%7Dr.
MartensPuma21%820%92%9BirkenstockUGG18%UsageN/A1016%15
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
do
you
owncurrently?”;Multi
Pick;Base:n=527,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Russell
&
Bromley
is
outside
the
Top
10
in
the
UnitedKingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofRussell&Bromley’s
consumersRank#
BrandLoyalty
%87%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Nike2adidas83%32%3SteveMaddenDr.
MartensTimberlandConverseReebok78%478%577%676%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
shoes,
which
ofthe
following
brandsareyou
likely
to
purchaseagaininthe
future?”.773%68%8Rieker73%9Vans73%Outofrespondents
whohaveowned
Russell
&Bromley,
68%
saidtheywould
purchasethebrandagain.LoyaltyN/A10Clarks73%16
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
areyoulikely
topurchase
again
in
the
future?”;
Multi
Pick;
Base:
n=41,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Russell
&
Bromley
has
a
score
of
6%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofRussell&BromleyRank#
BrandBuzz%35%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.6%1Nike2adidas32%3Dr.
MartensConverseCrocs18%Outofconsumers
who
knew
thebrand,
6%
saidtheyhadheardaboutRussell
&Bromley
inthe
media.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.415%515%6CheaneyPuma15%714%8Clarks14%9UGG13%94%BuzzN/A10Birkenstock12%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=527,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknew
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