《涉外秘书英语写作》课件-涉外秘书英语写作 chapter5

SectionOneAppreciationLettersInourfast-pacedsociety,thepoliteactofwritingthank-youlettershasbecomeincreasinglyrare.Manypeopleprefertothankpeoplewithaquickphonecallratherthantakethetimetowriteandsendapersonalletter.

Anoteofadvice:Takethetime.Appreciationlettersarecriticaltomaintaininggoodrelationships.Theextraeffortwillbeappreciatedandmakeyoustandoutfromthecrowd.TipsforwritingAppreciationLetters1.Keepthelettertoapage,orpreferablytoahalf,usinghighqualitywhitepaper,andbesuretokeepittimely.2.Makesuretheaddressthelettercorrectly.Isthereajobtitlethat'sappropriate?DotheygobyMs.,Mr.,orMrs.?3.Inthefirstparagraph,youwanttomakesurethewords“thankyou”areinthere,andtailorthelettertothesituation.Talkaboutwhereyoumet,thedateofyourinterview,orwhatkindofideasyouexchanged.4.Thesecondandfinalparagraphshouldstatetheintentofyourletter,andendonapositivenote.It'sneverabadideatothanksomeonetwiceinathankyouletter-sothankthemfortheirtime,mentionthatyoulookforwardtoworkingwiththeminthefuture.Anywayyoucanenditonapositivenote.5.Endtheletterwithclosingsalutationslikeyourstruly,orgratefully.Beenthusiasticandgenuine.Bewarm.Writeinafriendly,personalstyle.Samples1:ThanksforhospitalityDearMs.Morgan:IwouldliketoexpressmyappreciationtoyouformakingourtriptoShanghaisuchanenjoyableandsuccessfulone.Itwasapleasuretomeetwithyouandyourcolleagues.Wesincerelyappreciateyoutakingtimeoutofyourbusyscheduletoshowusaroundyourofficeandfactory.Besides,theaccommodationsyouarrangedforuswereexcellentaswell.Thanksforyourwonderfulhospitality.IhopeyouwillhaveachancetovisitusinBostoninthenearfuture.Bestregards,Samples2:Thanksforone’shardworkDearSusan:

OnbehalfofthemanagementandstaffofSt.Joeseph’sReliefServices,wewanttoexpressourdeepestappreciationforyourhardworkduringrecentfund-raisingactivities.Youruntiringenergyandlabormadethisfund-raisingdrivethemostsuccessfulonesinceourfoundationbegansixyearsago.Thankyouverymuch!

LewisSamples3:ThanksforinterviewingDearMr.Moody:Thanksfortakingthetimetomeetwithmeabouttheaccountexecutivepositionyesterday.Thejobseemslikeaverygoodmatchformyskillsandinterests.ThestrategiesyououtlinedarejustmystyleandIknowIwouldhitthegroundrunning.Inadditiontomy8yearsofexperienceinyourindustry,Iwillbringstrongwritingandleadershipskillsaswellasatonofenergytoyourteam.I'vealsogotsolidorganizationalskillsandknowIcouldhelpbringordertotheareasyoumentioned.Iamveryinterestedinworkingforyouandlookforwardtohearingfromyousoon.Sincerely,Samples4:ThanksformeetingDearTodd,Itwasapleasuremeetingyouyesterday.Yourideasonnewapproachestosalesinourregionwereinsightfulandagreathelptome.Thankyouformakingtimetomeetwithmeandforsharingyourthoughts.Sincerely,ThanksforvaluablesuggestionsEric,Yourtimeonthephonetodaywasveryhelpfulinidentifyingthenextstepsfortheenterpriseinstallationteam.Thankyouverymuchforallyourinsightintothedynamicsofthemarketingandsalesorganization.WewillbesuretosolicitinputfromboththeVPofMarketingandSalesbeforemakingourfinalrecommendationtotheBoardofDirectors.I'mlookingforwardtoworkingwithyoumoreaswegetfartheralongintheprocess.PleaseletmeknowifIcanbeofassistancetoyouinyourupcomingreviewofserviceorientedarchitecture(SOA)evaluation.IwouldbehappytocomparenoteswithyouonSOAbenefitsanddrawbacks.Thanksagainandtalktoyousoon.Samples5:Usefulexpressions1.Justaquicknotetosaymanythanksforsortingouttheproblems.非常感谢你帮我们解决了这些问题。2.Wereallyappreciateeverythingyouhavedone.非常感谢你所做的一切。3.I’mgratefultoyouforthetimeandeffortyouputtoensuremytripsuccessandsatisfaction.谢谢你付出那么多的时间和精力视我们此次的行程如此成功和满意。4.IdonotneedtotellyouhowgreatlyIappreciateallyouhavedoneformethesedaysandhowgratefulIamforthecomfortandunderstandingyougavemewhenIneededthemsodesperately.近几天来你为我做的一切，以及在我最需要的时候你给予我的理解和安慰，我都十分感激。5.Thankyouforyourdedication–Ihopeyoufeel,asIdo,thatithaspaidoffwonderfully.谢谢你们的付出，希望你们跟我一样，也觉得这一切都是很值得的。6.Pleasefindencloseda$50giftcoupontoBestBuy.Wearehappytoofferyouthisexpressionofourgratitude.随信附上一张50元的百思满礼

券，聊表我们的谢意。SectionTwoCongratulationLettersAchievementofamilestone—abirthdayoranniversary;birthofanewchild,gettingmarried;gettinganewjob;winninganaward;expansionofthebusiness;establishmentofanewstore;completionofadifficulttask;gettingpromotionorgreatachievements—isanidealreasontosendsomeonealetterofcongratulations.Thereaderwillbepleasedthatyourememberedtheeventandtookthetimetoacknowledgeitinwriting.TipsforwritingCongratulationsLetter：1.Makesureyourcongratulationisappropriate.2.Prompt.Sendyourcongratulationletterassoonasyouhearthegoodnews.3.Beginyourletterbycongratulationthereaderforhis/herachievement,promotion,businessexpansionorwhatever.4.Agoodcommentonthereader’snatureandmakethereaderfeelcertainthathe/shedeservesit.5.Keepyourletterbriefandconcise.Samples：

Congratulationforone’sagement

DearBetty:

WewerenotexactlysurprisedtohearthewonderfulnewsofyourengagementtoTom,butwecertainlyaredelighted.Asyouknow,Tom’sfamilyandourshavebeenverycloseformanyyears,andweareespeciallydevotedtohim.Webelieveheisoneofthefinesse,andnowoneoftheluckiest,youngmen.

Wesendyoueverygoodwishforallpossiblehappiness.

YoursJenny(2)CongratulationforwinninganawardDearParrish,Wow!You’vedoneitagain.Congratulations!IjustreadinNEPAHotlinethatthedirectmailpackageyouwroteforSecondOpinionjustwonaGoldAwardforbestpromotion—yourthirdtime,Ibelieve.Theclientalsogaveyouawonderfulpluginthearticle,notingthatyourDMpackagesforhimhavealwaysbeenwinners.That’sanenviabletrackrecordfewcopywritershaveeverachieved.Youmustfeelgreat,andI’msureyourclientsareimpressed,too.Thisshouldbringyoualotofnewbusiness—notthatyouneedit.Jobwelldone,Parrish.Ialwayslearnalotfromyou.Sincerely,BenCarter(3)CongratulationforpromotionDearGail:CongratulationsonyourpromotiontoGeneralManageratHeritageElectronics!Yourappointmentcameasnosurprisetousinviewofyourbrilliantrecordofachievements.Thisisawell-deservedrecognitionofyourability.WearesureHeritageElectronicswillcontinuetogrowandbeinnovativeintheyearstocome.Congratulationsagain.SincerelyDearMr.McMannis:PleaseacceptourwarmestcongratulationsontheestablishmentofyourTokyooffice.Yourpresenceherewillgreatlyfacilitateourdealingswithyou.Duetoyourbrilliantbackgroundandrichexperience,youwillsurelybesuccessfulinthenearfuture.Shouldtherebeanywayinwhichwecanbeofassistance,pleasedonothesitatetocontactme.Iwishyourcompanyeverysuccessandlookforwardtofurthercooperationinbusiness.Yourssincerely,(4)CongratulationsontheestablishmentofanewbranchDearMr.Redmond:Pleaseacceptourheartiestcongratulationsonyourachievinginitialsalesof100,000units.Thisimpressiveachievementgivesusagreatdealofsatisfactionandfillsuswithconfidencewithregardtothefuture.Theresultmorethananythingdemonstratesyourstandinginyourmarket.Wearelookingforwardtoyourcontinuingsuccess.Sincerely,(5)CongratulationsonachievingthetargetUsefulexpressions1.Iwouldliketocongratulateyouandyourteamonajobverywelldone.在此恭喜你和你的团队圆满完成此次工作。2.Tohavereachedthismilestoneatayoungageissimplygreat.Andthisisanachievementyoucanbewellproudof.像你这样的年龄就能取得这样的成果就是非常了不起的。你应当引以为荣。3.ItisanhonoryourightlydeserveandIknowofnoonemoresuitedfortheaward.这荣誉对你来说是当之无愧的，我想再

也没有人比你更适合得到这一奖励了。4.Withallthehardworkyouhaveputininrecentmonths,thispromotionisallyoudeserveandthisisjustrecognitionoftheservicesyouhavesowellrendered.数月来你工作勤勉，此次升职完全是你应的的，而且也是对你卓越贡献的肯定。5.Isincerelyhopethenewcompanywillbeasuccessandyouwillfindinthisnewventurethehappinessandsatisfactionyoudeserve.我衷心希望你的公司能兴旺发达，也愿你从中获得属于你的愉悦和充实。6.Iamsurethefuturewillholdmuchmoreforyou.Thisisjustthebeginning.我相信今后你定会大有作为，这仅仅是个开始。SectionThreeCondolenceandSympathyLetterCondolenceandsympathylettersareprobablythemostdifficultletterstowrite.Tactandsincerityareofgreatimportancewhenwritingsuchletters.Thelengthoftheselettersisusuallybasedonthedegreeofmutualfriendshipthatexists.TipsforWritingSympathyLetters1.Acknowledgethenegativity,pain,andsufferingthepersonmaybeenduring.2.Pointoutanypositivesthatmayresultorbeseeninthesituationwithoutminimizingthenegatives.3.Offeryourhelp—asgenerouslyasyouarewillingandfeelcomfortable.Condolencelettertoafriend

DearTom:

Ilearntwithdeepregretoftherecentpassingofyourfatherandwishtoextendmysinceresympathyinyourbereavement.

Withdeepestcondolence,

MarySamples:DearMrs.Brandon:Weweredeeplysaddenedtohearthenewsofyourhusband’ssuddendeathofheartfailure.Onbehalfofthemanagementandstaff,Itenderourdeepestsympathytoyouandyourfamily.Hisdeathisagreatlosstoourcompany.We,whohadtheprivilegeofknowingandworkingwithyourhusbandformanyyears,willrememberAndrewasaverykindandhumorouspersonwhoenjoyedeveryone’srespect.Wehavelostavaluedcolleagueandhisfriendlypresencewillbegreatlymissed.Pleaseacceptoursincerecondolence.Ifthereisanywaythatwecanhelp,pleaseletmeknow.Withkindestregards,JohnBarnesPresident(2)Condolenceletterforanemployee’spassaway(3) DearAnne:Yourbrothertoldmethat,despiteagreataudition,youdidn’tgettheleadintheseniorplay.Ihadasimilarsituationinschool,thoughinadifferentarea:Iwantedtobeeditoroftheschoolpaper,buttheteacherinchargepickedanotherstudent.Iwascrushed,butkeptwriting—andasyouknow,Inowhavearegularcolumninmyindustrytradepaper.Sopersistencepays!Feelbetter,smile,andkeepupyourspirits.Youaregreat,andthat’sallthatmatters!Sincerely,Andy(4)DearMr.Sanders:Icanreallyunderstandhowdifficultthepastweekshavebeenforyou.Iknowyoumustbeverybusydealingwiththeseproblems.

IwouldalsoliketosaythatIsincerelyadmireyouforthecourageouswayinwhichyouhandledthiscrisis.Ithinkitwasyourgreatestmoment.Iknowmanypeoplesharemyopinion.Respectfully,JoanMarlow1.Iwasgrieved/stunnedtolearnofthesuddenpassing/lossofyourfather.惊闻你父亲不幸去世，深表哀悼。2.Thereisnotmuchonecansaytoeaseyourdeepsenseofloss,butTonyandIwantyoutoknowthatweareonlyaphonecallawayifthereisanythingwecandoforyou.我们知道很难用言语来平复你目前的心情，但是请你相信如果你需要托尼和我帮你做任何事情，立刻给我们打电话。3.Pleaseknow,weallwishyouandtherestofyourfamilypeaceeveninthemidstofyourgrief.我们都希望你和你的家人能够安享平静、节哀顺变。Usefulexpressions:4.Iamsurethatyouandyourpeoplewillbeabletoovercometheeffectsofthisshock.相信你和贵公司的人员一定可以克服这件事情所带来的冲击。5.Pleasecallonusanytimeifthereisanythingwecandotoyouatthisdifficulttime.在此困难时刻,若有任何我们可以做的事情，请随时通知。6.IdeeplyregretlearningthatyouwillhavetobeleavingyourpostatRoll’sPharmaceuticalsduetohealthconsideration.得知贵下因健康原因即将离开Roll制药公司，感到非常遗憾。7.It'snotyourfault.Thiseconomyisdoingreallybadlyandeverybodyisgettingcutleftandright.Keepyourchinup.这不是你的错。现在经济这么差，到处都在裁员。别气馁！can’twaitfor,countonme,goodtime,inconvenient,Meanwhile,saddened,Thankyouverymuch,thrilled,yourwillingness,youeverneed,understandingandsympatheticapproachExercises:Choosetherightexpressionsbelowtofillinthefollowingindividualletter.

DearJoyce:

1_________________foralltheassistanceyouhavegiveninthelastsixmonths.Wedoappreciate2______________toworklongandirregularhours.

Ishou