2022年《管理英语二》与《水力学(B)》网络核心课形考网考作业及答案

2022年国家开放大学《管理英语（2）》与《水力学（B）》网络

核心课形考网考作业及答案

2022年国家开放大学《管理英语（2）》形成性考核册参考资料

《管理英语（2）》是国家开放大学2017年春季新开的课程之一，对国家开放大学的管理专业学生进行统一

考试。该资料对学生完成学习任务起着一定的辅助作用。本文库还有国家开放大学其他课程的参考资料，可以参

考。

作业1

一、交际用语（共计10分，每小题2分）

1-5题：选择正确的语句完成下列对话，并将答案序号写在题前括号内。

1.-Iwasworriedaboutmymath,butMr.WhitegavemeanA.

A.That'saneasycourse.

B.Congratulations!

C.Mr.Whiteisverygood.

2.-Hi,Helen,I911haveaninterviewtomorrow.I'mafraidIcan'tmakeit.

A.Sure,youcan.Takeiteasy.

B.I'msorrytohearthat.

C.That'sallright.

3.一ShouldIleaveearliertomorrowmorning?

A.Yes,it'sbettertoleaveearliertoavoidthemorningtraffic.

B.Yes,youwill.

C.No,youwon't.

4.一Howdoyouthinkofthethemeofourevent?

A.It,sprettygood.

B.Ifeelsosorryaboutthat.

C.I'dliketohavesometea.

5.—・

一Itwillbeheldonthe3rdfloorofShakiratonHotel.

A.Whenwillyougiveaspeech?

B.Doesyourspeechstillgoon?

C.Whatistheaddressofyourspeech?

二、词汇与结构（共计30分，每小题2分）

6-20题：阅读下面的句子，从A,B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在

题前括号内。

6.Hewasalwaysinsharinghisenormousknowledge.

A.generousB.generationC.generate

7.Hisactionisalwayswithhiswords.

A.constantB.continuousC.consistent

8.-Canyougoskatingwithusthisafternoon?

一Sorry,Ican't.Itakecareofmylittlesisterathome.

A.couldB.mayC.haveto

9.-Whosetextbookisthis?

-Itjohn's.Ithashisnameonit.

A.can'tbeB.mustbeC.mightbe

10.I'mwritingtoapositionasacomputerengineerinyourcompany.

A.thankforB.waitforC.applyfor

Youcantrythesemethodstokeepyourinterviewanxietycontrol.

A.underB.onC.with

12.acompanyreallywantsisacandidatehastherightskills.

A.What.・.thatB.That...whatC.That...that

13.Thesetipsmayhelpyouavoidbademployeesforyourcompany.

A.tohireB.hiringC.hire

14.Writethetelephonenumberdownyouforget.

A.oncaseB.incaseC.undercase

15.Doeshisabsencetoyourwork?

A.makeadifferenceB.takeallthecreditC.bringabout

16.Americanyoungpeoplewouldratheradvicefromstrangers.

A.getB.gettingC.got

17.youpreparecrosstrainingplans,youneedtoconsiderboththecompanybenefitsandtheemployee

benefits.

A.AlthoughB.EvenifC.As

18.Thesuccessofoureventistothesponsor.

A.relatedB.basedC.intended

19.Yourlong-termsuccessineventplanningwillbebased___theexperienceyouhad.

A.toB.onC.of

20.thefeedbackisveryhelpfulforplanningfuturemeetingsandevents.

A.GetB.GettingC.Toget

三、阅读理解（共40分，每小题4分）

21-25题：阅读下列短文，从A,B、C三个选项中选出一个正确答案，并将答案序号写在题前括号内。

Passage1

PPHCandGooseneckaretwoorganizationsthatdosimilarcommunitywork.Eachhashiredanewstaff

membertomakecontactwithandprovideservicestonewparents.

ElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethistype

ofworkbefore.Onherfirstday,aftershowinghertoherdeskandintroducinghertocolleagues,

thedirectorgivesheratownmapandalistofthenamesofthefamiliesshewillberesponsiblefor,

andwishesherluck.Afterlunch,Elainesetsouttocontactthefamilies,worriedaboutwhatshe'

11doorsaywhenshemeetsthem.

MarkhasadegreesimilartoElaine,s,andhasjustbeenhiredbyGooseneck.Onhisfirstday,

helearnsthathisjobwillconsistoftrainingforthenextweek.Markspendstwodaysgoingonfamily

visitswithexperiencedstaffmembers,anddiscusseswiththemwhattheydidandwhy.Herole-plays

somesituationswithotherstaffmembers,andgetssomedirectinstructionfromthem.Bythefollowing

week,whenhe'sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowto

goaboutit.Andheknowsthathistrainingwillcontinue.

Whichsituationwouldyouratherbein,beingthrownintothethickofthingswithnotraining

orbeingtrainedtopreparefortheworkyou'regoingtodo?

21.WhatarePPHCandGooseneck?

A.Theyaretwocompaniesthatdosimilarbusiness.

B.Theyaretwoorganizationsthatdodifferentcommunitywork.

C.Theyaretwoorganizationsthatdosimilarcommunitywork.

22.WhichdegreedoesElainehave?

A.Psychologydegree.

B.Physiologydegree.

C.Sociologydegree.

23.Whichofthefollowingstatementsistrueaccordingtothepassage?

A.Elainehasdonethistypeofcommunityworksoherorganizationdoesn,tprovidestafftraining.

B.Markhasaclearideaofhisjobafterthetraining.

C.Markknowshistrainingcomestoanend.

24.HowisMarktrainedtobepreparedforhiswork?

A.Markspendstwodaysonfamilyvisitswithexperiencedstaffmembersanddiscusswiththem.

B.Markrole-playssomesituationswithotherstaffmembersandgetssomedirectinstructionfrom

them.

C.BothAandB.

25.Whatisthemainideaofthepassage?

A.Theimportanceoftraining.

B.Differenttrainingways.

C.Elaine'sandMark'sworkexperience.

26-30题：请根据短文内窑判断给出的语句是否正确，正确的写“T”,错误的写，并将答案写在题前

括号内。

Passage2

Hiringtherightemployeeisachallengingprocessforacompany.Abadhirenotjustwastesyour

timeandmoney,butalsoimpactstheteamspiritandcompanymorale.Agoodhire,however,paysyou

backinemployeeproductivity,successfulemploymentrelationship,andbusinesscultureenhancement.

Herearecertainrulesthatyoucanusetoselecttherightemployee.

Designaneffectiveadvertisement.Aclearlytargetedad.attractsqualifiedcandidatesand

discouragesothers.Youcanmakeyourad.Moreeffectivewithapreciseandspecificjobdescription.

Asktherightjobinterviewquestions.Thepurposeoftheinterviewistofindoutifthecandidate

isastrongfittoyourbusiness.Byusingasequenceofparticularlydesignedquestions,youareable

togetatruepictureofyourpotentialemployee.

Checkbackgroundsandreferences.Backgroundcheckinghelpsyoureducerisksandimprovetheoverall

qualityofhire.Youneedtoverifythatallthepresentedcredentials,skills,andexperienceare

actuallypossessedbyyourcandidate.

(F)26.Hiringthewrongemployeeisexpensive,costlytoacompany,andtimeconsuming.

(F)27.Acompanyhastospendalotofmoneyhiringarightemployee.

(F)28.Anadvertisementwithacleartargetwillmakeallcandidateslosecourage.

(T)29.Welldesignedinterviewquestionscanhelpyouknowmoreaboutthecandidates.

(T)30.Workexperienceisoneoftheprimarythingsforanemployertoverifyinbackground

checking.

四、翻译（共计20分，每小题4分）

31-35题：选择正确的译文，并将答案序号骂在题前括号内。

31.Atruefriendissomeonewhoreachesforyourhandandtouchesyourheart.

A.一个真实的朋友就是能伸出他的手触碰你心灵的人。

B.一个真实的朋友就是能伸出他的手理解你心灵的人。

C.真正的朋友是一个可以援手帮助并感动你心扉的人。

32.Theoldsaying“practicemakesperfect“appliestointerviewingtoo.

A.古话“曲不离口”也适用于招聘。

B.古话“熟能生巧”对面试准备也是适用的。

C.在申请面试资格时我们常常用到古话“熟能生巧”。

33.Wecan'tpossiblygettheworkdonebyOctober.

A.十月份前我们不可能做完这项工作。

B.十月份前我们不可能做这项工作。

C.十月份后我们不可能做完这项工作。

34.Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.

A.他们对公司的成立资金都有不同意见。

B.他们对庆祝公司成立的方案有异议。

C.他们为了庆祝公司成立的方案而争吵。

35.Thisinvolvesidentifyingthehigh-levelreasoningbehindyourintentionsfortheevent.

A.这也包含了此次活动的主要目的和意义。

B.这些都是用来识别此次活动与其他不同活动的主要区别。

C.这就包括了弄明白你举办此次活动目的背后的高层次的推理。

作业2

一、交际用语（共计10分，每小题2分）

1-5题：选择正确的语句完成下列对话，并将答案序号写在题前括号内。

1.-Wouldyoumindfillingthequestionnaireforme?

A.Noproblem.Justgivemeyourquestionnaire.

B.SorryIcan,tgothere.

C.Ireallyappreciatethat.

2.-Canyoustayherelonger?

—butIhavetobebacktomorrow.

A.I9dloveto,

B.No,thankyou,

C.I'mafraidnot,

3.-Whydoyoulookunhappy.What'sthematter?

A.I'msatisfiedwiththegoodperformanceoftheradioI'vejustbought.

B.I9mgladtohaveboughtthisradioatsuchaprice.

C.I'mratherdisappointedwiththepoorqualityoftheradioI'vejustbought.

4.-Goodmorning,SunshineCommunityCenter!MayIhelpyou?

A.I'dliketobookoneairticket.

B.I'mgladtointroducemyselftoyou.

C.Ineedaplumbertorepairthewaterpipeinmykitchen.

5.一Hello,isthatservicecenter?Theelevatorofourapartmentdoesn,twork.

A.Oh,Idon'tknowwhat'swrongwithit.

B.Sorry,I'11haveitcheckedoutatonce.

C.OK,Isee.

二、词汇与结构（共计30分，每小题2分）

6-20题：阅读下面的句子，从A,B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在题前

括号内。

6.Youneedtothosequestionnairepapersforyourcompany.

A.handoutB.handinC.handon

7.Questionnairesarenotsuitablesomepeople.

A.inB.forC.with

8.Whereareyouusedtovegetables?

A.buyB.boughtC.buying

9.Customersrefusetofillingthequestionnairearenotpermittedtobuytheproduct.

A.whatB.whichC.Who

10.Themusiclikethesingingofabird.

A.hearsB.listensC.sounds

11.Ilikecookingformyfriendsinfreetime.

A.meB.myC.mine

12.You'dbetterhaveyourhairbeforegoingtoyourfriend*swedding.

A.cuttingB.cutC.tocut

13.Herarticleisinherclass.

A.betterB.wellC.thebest

14.Wefeelwiththeinconveniencetheservicecenterbroughtus.

A.disappointedB.worriedC.surprised

15.Ourworkershavebeencheckingtheheatingsystemsinceyoucalledus.Iyouitwillperformwell

soon.

A.argueB.affectC.assure

16.Idon'tknow.Ijustarrivedheretwominutesago.

A.whatJsgoingonB.howisgoingonC.whoisgoingon

17.Theysincelastnight.Theyareabouttofinishthework.

A.arecleaningthesystem

B.havebeencleaningthesystem

C.hadcleanedthesystem

18.I'mconfidentintheseaslongaswetheneedsofthecommunityresidentsandimproveourservice

quality.

A.keepaneyeonB.keepaneyeatC.keepeyeson

19.Wehavetoourannualworkreporttothemanagernextweek.

A.handinB.handoutC.handsup

20.thefog,weshouldhavereachedtheannualmeetingsiteontime.

A.BecauseofB.InspiteofC.Butfor

三、阅读理解（共40分，每小题4分）

21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在题前括号内。

Passage1

Questionnairescanbeasimplewaytogettoknowyouraudience'sopinions.Thoughitiseasy

towriteaquestionnaire,youneedalotofskillandexperiencetowriteagoodone.Luckily,good

designskillscanbelearnedinashorttime.

KeepYourQuestionnaireSimpleandVisuallyAttractive

Keepyourquestionnaireshortandsimple.Ashortandsimplequestionnaireismorelikelytobe

completedandreturned.Itisalsoimportanttomakeyourquestionnaireasattractiveaspossible.

Youshouldkeepthefollowingdesignelementsinmind:

Text:Chooseafontstylethatiseasytoread,andmakesurethefontsizeislargeenoughfor

yourrespondentstoread.

Paragraphs:Longparagraphscanbedauntingforreaders,sotrytokeepyourblocksoftextto

ahandfuloflines.

Whitespace:Ensurethatthereisspacebetweenquestionsandsectionsanddon,tmakemargins

toosmall.

KeepQuestionsBriefandEasytoUnderstand

Bebriefanddirectwithyourquestions.Donotuseanyunnecessarywordsandphrases.Brief

questionsthatusesimplelanguageareeasytoreadandunderstand,sotheparticipantswon,tfind

itdifficulttofillinthequestionnaire.

MakeSureQuestionsAreIntheRightOrder

Youshouldstartyourquestionnairewithgeneralquestionsandthenmovetospecificones.Try

toavoidjumpingbackandforthbetweengeneralandspecificquestions.

UseOpen-EndedQuestionsProperly

Open-endedquestionsmeanrespondentscananswerfreelyusingtheirownwords.Theycanprovide

moredetailedinformation,buttheytakemoretimeandefforttoanswerandcanbemoredifficultto

analyze.Youshouldnotusetoomanyopen-endedquestionsinonequestionnaire.

Inaword,takingthetimetodevelopawell-designedandparticipantfriendlyquestionnaire

willgiveyouusefuldatathatcanhelpyoumaketherightdecisions.

21.Thequestionnairecontainsfollowingelementsexcept?

A.test

B.paragraph

C.address

22.Inordertokeepyourquestionnairevisuallyattractive,youshould.

A.choosedifferentfontstylesinaquestionnaire

B.writelongparagraphsinsteadofshortones

C.leaveenoughspacebetweenquestionsandsections

23.Youshouldstartyourquestionnairewithquestionsandthenmovetoones.

A.general,specific

B.specific,general

C.short,long

24.Whatcouldbethebesttitleforthispassage?

A.DesigninganEffectiveQuestionnaire.

B.Questionnaireisthebestwaytocollectdatafrommanypeople.

C.Questionnairebenefitsourlife.

25.WhichofthefollowingstatementsisNOTtrue?

A.Questionnairedesignskillscanbelearnedinashorttime.

B.Open-endedquestionscannotprovidemoredetailedinformbetternotusetoomanyopen-ended

questionsinonequestionnaire.

C.It'sworthtakingthetimetodevelopawell-designedandparticipant-friendlyquestionnaire.

26-30题：请根据短文内容判断给出的语句是否正确，正确的写，错误的写“『'，并将答案写在题

前括号内。

Passage2

Anannualreportofacompanyprovidesinformationaboutitsbusinessperformanceforcertainpeople.

Thesepeopleincludetheinvestors,potentialinvestorsandotherstakeholders.Fromthereport,people

canunderstandthecompanyJsbusinessscope,recentsituationandfuturedevelopment.Themainparts

ofanannualreportusuallyincludechairman'sletter,operationanalysisandfinancialstatements.

•Chairman'sLetter

Usually,anannualreportshouldcontainaletterfromthechairman.Thelettershouldprovide

detailsaboutthesuccessesandthechallengesofthepastyear.Itshouldalsoincludethefuture

outlookforthecompany.

•OperationAnalysis

Theoperationanalysisisanoverviewofthebusinessinthepastyear.Itusuallyincludesnew

hiresandnewproductintroductions.Atthesametime,itwillintroducebusinessacquisitionsand

otherimportantissues.

•FinancialStatements

Thefinancialstatementsareveryimportantforanannualreport.PeoplecanknowthecompanyJ

sperformanceinthepastfromthestatements.Itusuallythreeaspects.Thefirstoneistheprofit

andlossstatement.Thesecondoneisthebalancesheet.Andthethirdoneisthecashflowstatement.

(T)26.Anannualreportofacompanyprovidessomeinformationaboutitsbusinessperformance

forcertainpeople.

(F)27.Peoplecanknoweverythingofthecompanyfromtheannualreport.

(T)28.AnannualreportusuallyincludeschairmanJsletter,financialstatementsandoperation

analysis.

(F)29.Achairman,slettershouldincludethestrategicdirectionmovingforward.

(T)30.Thispassageismainlyaboutthemainpartsofanannualreport.

四、翻译(共计20分，每小题4分)

31-35题：选择正确的译文，并将答案序号写在题前括号内。

31.Anewfoodmarketwillbebuiltinourcommunitynextmonth.

A.下个月我们社区就己经建了一个新的食物市场。

B.我们社区正在建一个新的菜市场。

C.下个月我们社区将新建一个菜市场。

32.Onthelastdayoftheoldyear,thereisafamilydinner.

A.在老年人生命中的最后一段日子里，通常有一顿家庭餐。

B.在即将过去的一年中的最后一天，会有一次家庭聚餐。

C.在过去的日子里，经常有家庭聚餐。

33.Youwilldoeverythingwithinyourpowertotryandresolvethesituation.

A.你会在权利范围内尽一切努力解决问题。

B.你会在意志范围内尽一切努力解决问题。

C.你会在力量范围内尽一切努力解决问题。

34.Tocommunicatepreciselywhatyouwanttosay,youhavetofrequentlyneedtodefinekeywords.

A.要简明扼要地表达本意，就必须不断定义关键词。

B.只要定义频繁出现的关键词就能准确传达本意。

C.要准确表达你的本意，就必须不断定义关键词。

35.Ithinkwhatshouldbedoneistocreatemorejobopportunitiesforstudents.

A.我认为我们更需要为学生们创造更多的工作机会。

B.我认为我们将来要给学生们更多机会。

C.我认为我们已经给了学生们更多的工作机会。

作业3

一、交际用语（共计10分，每小题2分）

1-5题：选择正确的语句完成下列对话，并将答案序号写在题前括号内。

1.-I'mterriblysorrythatI'vespilledsomecoffeeonthetable.

A.Idon,tcare.

B.Itdoesn,tmatter.

C.Don'tbesorry.

2.-Whatstartingsalarydoyouexpect?

A.I'dliketostartonMondaynextweek.

B.Iexpecttogetasalaryincrease.

C.I'dliketostartat¥5,000amonth.

3.-Anysuggestionsfortheproject?

A.Ineedyouradviceonit.

B.Iadviseyoutoputmorehandsinthisproject.

C.Thanksforyoursuggestions.

4.-Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyouamoment?

A.Itdoesn,tmatter

B.Byallmeans.

C.Ihavenoidea.

5.-Iamsorry.Nowwhatwerewetalkingabout?

A.Nevermind.

B.Idon,tremember,either.

C.Youweresayingthatyouusedtobeateacher.

二、词汇与结构（共计30分，每小题2分）

6-20题：阅读下面的句子，从A,B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在题前

括号内。

6.Oneday,ourdreamswillreality.

A.turnoutB.turnintoC.turnaway

7.Hesayswhathethinksanddoeswhathewantstodo,otherpeople*sfeelings.

A.accordingtoB.regardlessofC.becauseof

8.Weshouldtakethedegreeaccountwhenwerecruitanewsecretary.

A.withB.intoC.of

9.Thecandidateshoulddressinamannerthatisappropriatetothepositionheisapplying.

A.forwhichB.whichC.that

10.ParticipantshavetheProductivityAnalysisWorksheet.

A.completingB.beencompletedC.completed

11.Howmanyplayersdoesabaseballteam?

A.consistofB.beresponsibleforC.setout

12.Thisinvolvesthehigh-levelreasoningbehindyourintentionsfortheevent.

A.identifyB.identifiedC.identifying

13.Weshouldkeepinmindthefeedbackisveryhelpfulforplanningfuturemeetingsandevents.

A.whatB.thatC.when

14.Theinvestorshouldbeawareofthelimitationsofthefinancialstatementanalysistheannual

report.

A.basedonB.basingonC.baseon

15.Undernocircumstancetotellliestothepublic.

A.thecompaniesareallowed

B.arethecompaniesallowed

C.thecompanieswillallow

16.Themoreinformationyoucanget,inyourfield.

A.themorecompetitivewillyoube

B.youwillbethemorecompetitive

C.themorecompetitiveyouwillbe

17.Weitverymuchthatyou'vecometogiveusatimelyride.Otherwisewewouldmissthetrain.

A.appreciateB.expectC.promise

18.1wouldrathertwoweeksearlier.

A.youshouldcomehereB.youcamehereC.youhadcomehere

19.face-to-faceinterviews,questionnairesarecheaperforcollectingdatafromalargenumberof

respondents.

A.ComparedtoB.ComparingC.Compare

20.Ourcompanywillthecustomers'suggestions.

A.respondB.respondingtoC.respondto

三、阅读理解（共40分,每小题4分）

21-25题：阅读下列短文，从A,B、C三个选项中选出一个正确答案，并将答案序号写在题前括号内。

Passage1

Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.Ifthishappens

toyou,youshouldrememberthattheyareactuallyexpressingtheirdissatisfactionaboutthecompany

andnotaboutyouasanindividual.Butifyouwishtobesuccessfulinanybusiness,thenyouhave

tolearnhowtohandleangrycustomers.Listedbelowareafewguidelinestohelpyoudevelopyour

ownpersonalstrategyfordealingwithangrycustomers:

Neverargueback.Youmuststaycalmandaimtosatisfythecustomereveninthemostdifficult

situations.Itisonlybyagreeingwiththeirviewpointandsuggestingapossiblesolutionthatyou

willresolvethesituationandsendthecustomerawayhappy.

Useyourcarsmorethanyourmouth.Makesureyoulistenmorethanyouspeak.Bylisteningcarefully,

youwillbeabletounderstandwhythecustomeriscomplaining,sothatsatisfactorystepscanbetaken.

Showthatyoucare:Useeveryopportunitytoexpressyourapologyandunderstanding.Youhaveto

showthatyouwilldoeverythingwithinyourpowertotryandresolvethesituation.Thisexhibition

ofyourconcernwillwinthecustomerover.Therewillbeasignificantchangeintheirbehavior.

Controlyourangerandbepatient.Learntorelaxandcalmyourself.Havingpatiencewithyour

customersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.

Theaboveguidelinesareveryusefulinhelpingyousuccessfullytackleallkindsofdifficult

situationsinlife.Ifyoufollowthem,youareonyourwaytosucceedinginyourcareer.

21.Whomdoangrycustomerstendtoaimtheirdissatisfactionandcomplaintsat?

A.Staffmembers.

B.Companymanagers.

C.Thosewhoaccompanythem.

22.Whenacustomershoutsrudelyatyou,youshould.

A.arglebackandprotectyourself

B.keepquietandleavethecustomeralone

C.keepcalmandlistencarefullytothecustomer

23.Theunderlinedsentence“Useyourearsmorethanyourmouth“means.

A.Yourmouthisnotmoreimportantforyouthanyourears.

B.Youshouldlistenmorethanyouspeak.

C.Youshouldtalkmorethanyoulisten.

24.Whendealingwithanangrycustomer,whichisNOTtherightattitude?

A.Beconcerned.

B.Bepatient.

C.Beamused.

25.Whichofthefollowingstatementsistrueaccordingtothepassage?

A.Whenthecustomerscomplain,youneedn,tlistencarefully.

B.Youneedn,tsaysorrytothoseangrycustomers.

C.Youshouldrelaxyourselfandtrytounderstandtheangrycustomers.

26-30题：请根据短文内窑判断给出的语句是否正确，正确的写，错误的写“F”,并将答案写在题前

括号内。

Passage2

GoodCommunicationSkills-KeytoSuccess

Goodcommunicationskillsarethekeytosuccessinlife,workandrelationships.Withouteffective

communication,amessagecanturnintoanerror,misunderstanding,frustration,orevendisasterby

beingmisinterpretedorpoorlydelivered.

Thestepsforgoodcommunicationskills:

1.Knowwhattosay.Understandclearlythepurposeandintentofyourmessage.

2.Knowhowtosayit.Beginbymakingeyecontact,whichshowsconfidence.Thenpayattention

toyourbodylanguage.

3.Listen.Afteryou'vefinishedtalking,youshouldstop,listen,andlookforfeedbackandclues

ofcomprehension.

4.Reachunderstanding.Tocommunicatewellistounderstandandbeunderstood.

Moretipsfordevelopinggoodcommunicationskills:

1.Thebetteryouareabletoexpressyourself,thebetteryourabilitytocommunicate.

2.Practiceyourlisteningskills.Beconsiderateofotherspeakersbywaitinguntiltheyaredone

beforestatingyourviews.

3.Learntounderstandandappreciatedifferentviewsbybeingopen-minded.Itwillinturn,gain

youmorecooperationandunderstanding.

4.Avoidtryingtocommunicatewheninanemotionalstate.Taketimetoconsideryourposition

throughbeforespeaking.

Whenyoutakethetimetodevelopgoodcommunicationskills,itmeansyouopenyourselfuptobetter

relationships,morecareeropportunities,andincreasedself-confidence.Moreover,youreachhigher

levelsofmutualunderstandingandcooperationwhilesuccessfullyattainingyourgoals.

(T)26.Amessagemustbeunderstood,interpretedordeliveredcorrectlywithcommunication.

(F)27.Whenyoutalkwithothersyoucanpaylittleattentiontoyourbodylanguage.

(T)28.Thebetteryouareabletounderstandothers,thebetteryourabilitytocommunicate.

(T)29.Beforestatingyouropinions,you,dbetterletthespeakerfinishhisorhertalking

first.

(T)30.Don'targueordebatewithothersifyoufeelangryordispleased.

四、翻译(共计20分，每小题4分)

31-35题：选择正确的译文，并将答案序号写在题前括号内。

31.Theyarewillingtounderstandtheirpartner,spositionfirstbeforetryingtogetunderstood.

A.在得到合作对方理解后，他们才愿意理解合作伙伴的立场。

B.在得到合作对方理解前，他们愿意先理解合作伙伴的立场。

C.他们愿意去了解对方的立场但必须先想明白。

32.Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.

A.你对面试越熟悉，在面试过程中你的焦虑就会越少。

B.面试中熟人多，面试过程中你焦虑也会少。

C.你熟悉面试多一点，面试中的麻烦就会少一点。

33.Bythefollowingweek,whenhe'sonhisown,hefeelshehasaprettygoodideaofwhatheneeds

todo,andhowt