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CONSUMER&
BRANDBrandKPIs
for
shoes:
Capa
de
Ozonoin
MexicoConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Capa
deOzono’s
performanceinthe
shoe
market.Fieldwork:February-March
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofDecember202470%
of
Capa
de
Ozono
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Capa
deOzono’s
brandingresonates
more
with•Capa
deOzono
ranksninth
inawareness
withintheMillennialsshoe
market•Capa
deOzono
generally
appealsto
women
morethan
men•Thepopularity
ratingof
Capa
deOzonois
39%•Capa
deOzono
rankssixthinownership•Among
Capa
deOzonoenthusiasts,40%
fallunderthe
high-income
category•Interms
of
loyalty,Capa
deOzono
isninth
inMexico•Capa
deOzono
hasascore
of
17%
formedia
buzz•Consumers
want
theirshoe
brandsto
haveauthenticity,reliability,
and
innovation3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Capa
de
Ozono
at
70%Brand
profile:
snapshotBrand
performance
of
Capa
deOzono
inMexico70%61%39%30%17%AwarenessPopularityUsageLoyaltyBuzz5Notes:Shoes
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents
(awareness),
n=766,
respondents
who
know
the
individual
brand
(popularity),
n=766,
respondents
who
knowthe
individual
brand
(ownership),
n=226,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=766,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Capa
de
Ozono’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations54%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeCapa
deOzono
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatCapadeOzonoislikedby4%
ofBabyboomers
and
22%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
3%
and
25%,
respectively.37%35%25%22%ForMillennials
andGen
Z,
54%
and
20%
feel
positivelytowards
Capade
Ozono,
versus
37%
and
35%.
Socurrently,
forCapa
deOzono,
Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.20%4%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoshoes,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=298,
Capa
de
Ozono
enthusiast,
n=1,229,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Capa
de
Ozono
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Capa
deOzono
showsthatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof6%7%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Capa
deOzono
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.50%50%62%62%
ofwomen
likeCapa
deOzonocompared
to
38%
of
men,whereas
forthe
overall
industry,50%
of
women
ownshoes
compared
to
50%
of
men.91%88%6%
of
Capa
deOzonoenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to7%among
industryusers
overall.38%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
shoes,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=298,
Capa
de
Ozonoenthusiast,
n=1,229,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Capa
de
Ozono
enthusiasts,
40%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.2%6%Single35%40%14%15%CoupleSingleparentNuclear40%
ofCapadeOzonoenthusiastsarefrom
high-income
households.CapadeOzono’s
brandis
generallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
47%
ofCapadeOzono
enthusiastshavethiscurrent
living
situation.9%7%47%36%29%35%36%Multi-generational13%9%15%23%ExtendedOther25%1%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
shoes,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=298,
Capa
de
Ozono
enthusiast,
n=1,229,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
shoe
brands
to
have
authenticity,
reliability,
andinnovationBrand
profile:
qualitiesQualitiesownerswant
from
shoebrandsAuthenticityForshoes,
the
topthree
qualitiesownerswant
fromabrandare
authenticity,reliability,
and
innovation.80%60%40%20%0%Thrill/ExcitementBoldnessClevernessCapa
deOzono
owners
alsoappreciatethese
key
attributes,indicatingCapa
deOzono
exudes
thesequalities.SustainabilitySocialresponsibilityCoolnessThequalitiesthatCapa
deOzonoenthusiastsare
least
focused
on
areboldness
and
inclusiveness.ReliabilityExclusivityCapa
deOzono
shouldwork
onpromoting
social
responsibility
toconvert
enthusiastsinto
owners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
shoes,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
toshoes,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comes
toshoes,
which
ofthe
followingbrands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:
n=226,
Capa
de
Ozono
owners’,n=298,
Capa
de
Ozono
enthusiast,
n=1,229,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Capa
de
Ozono
fans,
50%
state
that
they
get
excited
about
shoesBrand
profile:
attitudesWhat
doconsumersthink
ofshoesingeneral?58%50%46%41%32%28%25%24%22%21%13%12%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutshoesIliketotalkabouttopicsrelating
toshoesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
shoes
do
youagreewith?”;
Multi
Pick;“When
it
comesto
shoes,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=298,
Capa
de
Ozono
enthusiast,
n=1,229,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1170%
of
Capa
de
Ozono
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
shoes,
theaverage
awareness
of
abrandinMexico
is60%.
Awareness
of
Capa
deOzono,however,
is
at61%.Awareness39%
ofMexican
shoe
owners
saytheylikeCapa
deOzono,
compared
toanindustryaverage
brandpopularity
of36%.30%
ofindustryowners
inMexico
saythey
own
CapadeOzono,
withtheaverage
ownership
of
abrandat27%.BuzzPopularity70%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of71%.Capa
deOzono
hasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of17%compared
to
26%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.12
Notes:Shoes
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents
(awareness),
n=766,
respondents
who
know
the
individual
brand
(popularity),
n=766,
respondents
who
knowthe
individual
brand
(ownership),
n=226,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=766,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Capa
de
Ozono
ranks
ninth
in
awareness
within
the
shoe
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofCapa
deOzonoRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Nike97%97%97%92%90%74%68%64%61%60%2Puma3adidas39%4Flexi5AndreaUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Crocs61%7DockersHushPuppiesCapadeOzonoTimberland8Outofallrespondents,
61%
were
aware
of
Capa
deOzono.
Thisranksthemninth
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,250,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Capa
de
Ozono
is
39%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofCapa
deOzonoRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Nike78%76%64%62%39%38%37%36%34%32%2adidas3Puma39%4FlexiOutofconsumers
who
knew
thebrand,
39%
saidtheyliked
Capa
deOzono.
Thisranksthemfifth
comparedtootherbrandssurveyed
inthismarket.5CapadeOzonoTimberlandHushPuppiesAndrea661%789SteveMaddenCrocsPopularityN/A1014
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=766,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Capa
de
Ozono
ranks
sixth
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofCapa
deOzonoRank#
BrandUsage
%68%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
shoes,which
of
the
following
brandsdoyou
own
currently?”.1Nike2adidas63%30%3Flexi54%Outofconsumers
who
knew
thebrand,
30%
saidtheyowned
CapadeOzono.
Thisranksthemsixthcompared
to
other
brandssurveyed
inthismarket.4Puma49%5Andrea32%6CapadeOzonoCrocs30%727%70%8TimberlandSteveMaddenDorothy
Gaynor26%923%UsageN/A1018%15
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
do
you
owncurrently?”;Multi
Pick;Base:n=766,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Capa
de
Ozono
is
ninth
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofCapa
deOzono’sconsumersRank#
BrandLoyalty
%87%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Nike2adidas85%30%3Flexi84%4SteveMaddenPuma78%578%6TimberlandHushPuppiesDockers76%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
shoes,
which
ofthe
following
brandsareyou
likely
to
purchaseagaininthe
future?”.773%70%873%9CapadeOzonoZapaterías
Leon70%Outofrespondents
whohaveowned
Capa
deOzono,70%
saidthey
would
purchasethebrandagain.LoyaltyN/A1069%16
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
areyoulikely
topurchase
again
in
the
future?”;
Multi
Pick;
Base:
n=226,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Capa
de
Ozono
has
a
score
of
17%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofCapa
de
OzonoRank#
BrandBuzz%73%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Nike17%2adidas71%3Puma54%Outofconsumers
who
knew
thebrand,
17%
saidtheyhadheardaboutCapadeOzonointhemedia.
Thisranksthemtenthcompared
tootherbrandssurveyedinthismarket.4Andrea49%5Flexi48%6Crocs22%7DockersTimberlandSteveMaddenCapadeOzono21%820%83%919%BuzzN/A1017%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=766,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifyandunderstandyourcoreaudiences•
Trackbrand
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