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全国银行招聘考试重点试题精编

注意事项:

1.全卷采用机器阅卷,请考生注意书写规范:考试时间为120分钟。

:2.在作答前,考生请将自己的学校、姓名、班级、准考证号涂写在试卷和答

题卡规定位置。

3.部分必须使用2B铅笠填涂;非选择题部分必须使用黑色签字笆书写,字体

工整,笔迹清楚。

4.请按照题号在答题卡上与题目对应的答题区域内规范作答,超出答题区域

j书写的答案无效:在草稿纸、试卷上答题无效。

!(参考答案和详细解析均在试卷末尾)

一、选择题

1、就业是最大的民生,俣市场主体也是为稔就业保民生。各地加大稳岗扩岗激励力度,企

业和员工共同克服困难。多渠道做好重点群体就业工作,支持大众创业万众创新带动就业。

新增市场主体恢复快速增长,创造了大量就业岗位。2020年全年城镇新增就业1186万人,

年末全国城镇调查失业率降到52%。生活必需品保供稳价,居民消费价格上涨25%。线上

办公、网络购物、无接触配送等广泛开展。大幅度扩大失业保险保障范围。对因疫情遇困群

众及时给予救助,新纳入低保、特困供养近600万人,实施临时救助超过800万人次。

如果离职率为1%,就职率为19%,自然失业率为()。

A.4%

B.5%

C.6%

D.7%

2、Passage4

AMENTORING(导师制)programisgivinglifechangingopportunitiestoBanburyyouth.

凶密YoungInspirationswasfoundedtwoyearsagotoprovidementoringsessionsforstudentsand

线unemployedyoungadultsaged11to21.

AlexGoldberg,theprogram'sfounder,saidr'WesetupYoungInspirationsbecausewewantedto

giveyoungpeopleexperienceswhichwillpotentiallybelifechangingandbroadentheir

outlook.Wetrytocreateworkexperienceopportunitiesthatwillreallymakeadifferencetoour

youth.Forexample,we'vesecuredinternshipswithworld-famousfirmssuchasHonda/

“Atatimeoffundingcutbackswhereschoolsarefindingitmoreandmoredifficulttoofferthis

kindofmentoring,itisextremelyimportantthattheseopportunitiesareavailablebothtohelp

youthwiththeirschoolworkandgradesandtogivethemopportunitieswhichmayhelpshape

theirfutures//KieranHepburn,14,isoneofagroupofBanburyyouthwhohasbenefitedfromthe

programsofar.lnOctobertheBanburySchoolpupilwasaccompaniedbyYoungInspirationsstaff

toPariswherehewasanobserverattheUnitedNationsEducational,ScientificandCultural

Organization's(UNESCO)InternationalYouthForum.

Theeventwasheldforyoungpeoplefromaroundtheworld,toseektheirviewsonhowthe

futureofyouthandeducationshouldlook.Kieranjoinedseveralhundredobserversmostlyin

their20sandwastheonlyUKschoolpupiltoattendtheevent.Kieranthinksthetripwasalife

changingexperience/BeforeweleftIdidn'tquiteknowv/hattomakeofitbutwhenwegot

therewedidn'tstop,itwasamazing/hesaid/Wewenttothreeorfourhoursofdebateseachday

andthendidsomethingculturaleachafternoon//

Themainthemeoftheforumwashowyouthcandrivechangeinpoliticalandpubliclife.ltdealt

withissuessuchasdrugabuse,violenceandunemployment.

Kieransaid/lthasreallyhelpedmetoimprovemyconfidenceandsocialskillsaswellasmy

schoolgradesandIwasvotedmostimprovedpupilatschoclinAugust.”

TheYoungInspirationsmentoringsessionstakeplaceeachFridayinBanbury.Fordetailsvisit

.

Whatwouldbethebesttideforthepassage?

A.AlexGoldberg,FounderofYoungInspirations

B.YoungPeopleFindaWorldofOpportunity

C.Kieran,BanburySchoolPupiltoParis

0.DebatesIlelpYouthwithTheirGrades

3、资料:Arewalkerssmarterthandrivers?

AreportpublishedlastmonthsaysmetropolitanareasintheUnitedStatesthatwerefoundtobe

morepedestrian-friendlyalsooftenhadhigherlevelsofGDP-andtheircitizenswerebetter

educated.

ThestudywasconductedbySmartGrowthAmerica,anurbanadvocacygroupbasedinthe

DistrictofColumbia.Itlookedatthe30biggestmetrozonesintheUS,andrankedthembyhow

muchoffice,retail,andresidentialareawasconducivetowalking.

Thequestionis,why?Dobrainierpeoplejustliketowalkandnotdrive?It'sacomplicatedanswer.

Whatwedon'tknowiswhetherwalkableplacesattracteducatedpeople,orwhethereducated

peoplemovetocertainplacesthatthenbecomemorewalkable.

That'snotall:Educationlevelsaren'tjusthigherinwalkablecities.GDPis,too.Thegapbetween

thehighestandlowesturbanmetrosbyGDPinthestudyisachasmof49%,whichscholarcallsa

"firstandsecondworldgap.Thisisseriousstuff."

Ofcourse,correlationdoesn'tequalcausation.There'snotenoughdatatodefinitivelysaywhy

theseurbanareasarefilledwitheducatedpeople.Butit'sdefinitelyastartingpointfor

conversation:Manysocioeconomicandgenerationaltrendstheworldovercouldhelpexplain

whyuniversitygraduatesgravitatetowardcrowded,subway-linedmetropolisesthesedays.In

fact,suchanintellectualinfluxhasstartedtochangetheentirefacesofsomeurbanareas.

Increasedurbanizationisnttheonlyreasoncar-eschewingcitiesseesmartercitizens.Young

peopleplayarole,too.Millennials-thosebornbetweenaround1981and1996-arethemost

educatedgenerationinhistory.Nearlyhalfofthemholdabachelor'sdegreeorhigher.They're

alsoallmovingtocities,unliketheirparents.Thesespikesintheworkforcetranslateintometros

withhigherGDPandhigheroveralleducationlevels.

Whatthepositiverolesplayedbyyoungpeople?

A.Theyputforwardproposalsforusingpublictransportationratherthanprivatecars

B.Theyrealizetheirparents'dreamofmovingtocities

C.TheirworkforceleadstocitieswithhigherGDPandeducationallevels

D.Theycontributetocities'educationalindustry

4、目前市售的USBFlashDisk(俗称优盘)是一种(

A.输出设备

B.输人设备

C.存储设备

D.显示设备

5、资料:Dreamisastorythatapersonwatchesoreventakespartinduringsleep.Dreamevents

areimaginary,buttheyarerelatedtorealexperiencesandneedsinthedreamer'slife.They

seemrealwhiletheyaretakingplace.Somedreamsarepleasant,othersareannoying,andstill

othersarefrightening.Everyonedreams,butsomepersonsneverrecalldreaming.Others

rememberonlyalittleaboutadreamtheyhadjustbeforeawakeningandnothingaboutearlier

dreams.Noonerecallsallhisdreams.

Dreamsinvolvelittlelogicalthought.Inmostdreams,thedreamercannotcontrolwhathappens

tohim.Thestorymaybeconfusing,andthingshappenthatwouldnothappeninreallife.People

seeinmostdreams,buttheymayalsohear,smell,touch,andtasteintheirdreams.Mostdreams

occurincolor.Butpersonswhohavebeenblindsincebirthdonotseeatallindreams.

Dreamsareaproductofthesleeper'smind.Theyincludeeventsandfeelingsthathehas

experienced.Mostdreamsarerelatedtoeventsofthedaybeforethedreamandstrongwishes

ofthedreamer.Manyminorincidentsofthehoursbeforesleepappearindreams.Deepwishes

orfears-especiallythoseheldsincechildhood-oftenappearindream,andmanydreamsfulfil

suchwishes.Eventsinthesleeper'ssurrounding-aloudnoise,forexample,maybecomepartofa

dream,buttheydonotcausedreams.

Somedreamsinvolvedeepfeelingthatapersonmayrealizehehas.Psychiatristsoftenuse

materialfromapatient'sdreamstohelpthepersonunderstandhimselfbetter.

Dreamingmayhelpmaintaingoodlearningability,memory,andemotionaladjustment.People

whogetplentyofsleep-butareawakenedeachtimetheybegintodream-becomeanxiousand

restless.

Accordingtothepassage,dreamsresultfrom.

A.thesleeper'sownmind

B.thesleeper'sfeeling

C.thesleeper'simagination

D.thesleeper'swishes

6、InMargaretAtwood'snovel,womenaretwogroupsbasedonwhetherornottheycan

givebirthtoachild.

A.dividedinto

B.dividedoff

C.separatedinto

0.separatedfrom

7、资**:Westernbusinessvisitorsareoftendeadline-drivenandunwillingtoslowdowntothe

Chinesepacewhendiscussingbusiness.ButinChinathepacecanbefastandslow

simultaneously.

Anotherdifferentapproachtodoingbusinessisthatinabu/ingdecisionWesternerstendtolook

forclearalternatives,whileEasternersmayexaminewaystocombinebothoption.Forexample,

aChinesepanelmayfeelthatasupplierwhoclaimsofbestqualitywithalowpricemayeither

raisethepriceduringthecontractorfailtoimplementthecontract.Theywillthereforeoften

prefertochooseasupplierwhosepriceisneitherthecheapestnorthemostexpensive.In

addition,aChinesepanelmayavoidawardingeachsuppliermorethanonecontract,inorderto

minimisedependenceonasinglesupplier.SuchanapproachmaymakeaWesternerthinkthata

Chinesenegotiatorisbeingillogical,evasiveordevious,whenhebelievesheisbeingquite

straightforward.

What'smore,bothChineseandforeigncompanieswilloftenattributetheirbusinesssuccessto

havinggoodguanxi.TheobjectiveofdevelopingcloserelationshipsistobuildwhattheChinese

callguanxi(pronouncedgwanshee).whichareessentiallysocialorbusinessconnectionsbased

onmutualinterestandbenefit.Inacentralisedandbureaucraticstate,relianceonpersonal

contactsisoftenseenastheonlywaytogetthingsdone.AndinaplacelikeChinawherethe

legalsystemisstillrelativelyweak,theneedtorelyonguanxiremainsstrong.

BothChinaandforeigncompanieswilloftenattributetheirbusinesssuccesstohavinggood

guanxi.Buttheobligationsofguanxiareveryreal.Inthewrongplace,ataninappropriatetime,

withunsuitablepeople,theobligationscanbecomeatrapitishardtoescape.

Whatistheauthor'sattitudetowards//Guanxi,/?

A.Unbiased

B.Slightlycritical

C.Fullysupportive

0.Paradoxical

8、Littlehelpseemstothedisaster-hitareasincetheexplosiontookplace3hoursago.

A.offer

B.havebeenoffered

C.beoffered

D.haveoffered

9、Trytomakeyourreportasaspossible:onlygiveusthefacts,andnotyouropinions.

A.subjective

B.objectionable

C.subjected

0.objective

10、按组合键()可选定整个Word文档。

A.AIt+P

B.Ctrl+A

C.AIt+F4

D.AIt+Esc

11、最集中最概括地反映社会经济活动总成果的指标是()。

A.经济增长率

B.财政收入总额

C.社会总供给和总需求

D.出口总额

12、各种唯心主义派别之间的差异和矛盾,常常有利于唯物主义的发展,这一事实说明()。

A.矛盾一方克服另一方促使事物发展

B.矛盾一方的发展可以为另一方的发展提供条件

C.矛盾双方中每一方的自身矛盾可以为另一方的发展所利用

D.矛盾双方的融合促使事物发展

13、()是单位和个人在银行开立的主要账户。

A.基本账户

B.辅助账户

C.活期储蓄存款

D.定期储蓄存款

14、资料:Changingcareersisbecomingmorepopular.Notjustbecausetherearemorecareer

optionsavailable,butalsooutofnecessity.Asnewindustriesarise,othersdie.It'suptoyouto

figureoutifyourcareerisstillgoingtobearoundinthenext5-10years.Somestudiessaywe

couldhaveasmanyasninecareersinourprofessionallifetime.Whichbegsthequestion:doyou

knowwhatittakestosuccessfullychangecareerlanesrepeatedly?

Switchingcareersislikechanginghighwaylanes:youmustsignal!

Ifyouwanttomoveinanewcareerdirection,youneedtosignaltotheprofessionalworldyou

intendtomakeachange.Youneedtodoitwithpurposeandspecificity.Itmustlook

well-thoughtoutandintentional.Otherwise,peoplewillA)notknowyouarelookingtomake

thechange,andB)assumeyouaredoingitbecauseyoufailedinyourcurrentcareerinsome

way.

1.Givethelogicandpassionbehindyourcareerchange.

Whensignalingtoyournetworkyouwanttoswitchcareersyoumustexplainwhybothyourhead

andheartarereadytocharge.Perhapstherearefinancialorgeographicreasons(i.e.,youneed

torelocateormakemoremoney).But,youmustalsoconveytheexcitementandsinceredesire

youhaveforthisnewcareer(i.e.,youwanttomakeadifferenceorworkonaparticulartypeof

problemthatneedstobesolved).

2.Buildamarketingcampaignforyourbusiness-of-one.

Mostemployersprefertohirepeoplewithpreviousexperience.Thus,you'regoingtoneedaway

toconveytothemyourtransferableskillsfromyourformercareerpathwillbeequallyvalcable.

Thebestwaytodothisis:ocreateatargetedlistofemployersyouwanttoworkforandthen

strategicallynetworkwiththeiremployees.Themoreconversationsandconnectionsyoucan

havewithinyournewcareerpath,theeasieritwillbetoconvincesomeonetohireyouinspiteof

yourlackofexperience.

Tosumitup...Onceyoucommittoacareerchange,thesecrettosuccessistomakesure

everyoneknowsaboutit.Otherwise,youwillstruggletochangecareerlanesefficientlyand

effectively.

What'sthebestwaytoconvincesomeonetohireyouinspiteofyourlackofexperience?

A.Tobuildamarketingcampaignbycreatingabetterresume

B.Togivethelogicandpassionbehindyourcareerchange

C.Tomakesureeveryoneknowsaboutyourintentionofchangingcareer

D.Tohavemoreconversationsandconnectionswithinyournewcareerpath

15、资案I•:Directions:Thereis1passageinthispart.Thepassageisfollowedbysomequestions

orunfinishedstatements.Foreachofthemtherearefourchoices,Youshoulddecideonthebest

choice.

Yourfaceisthefutureofsmartphonesecurity.Applemadethatclearlastweekwhenitunveiled

thepriceyiPhoneX.Appleclaimstohaveconqueredmanyofthechallengesthathaveprevented

thewidespreaduseoffacialbiometrics.Butanumberofcomputer-visionresearcherssaythey

areskepticalthatasmartphone-basedsystemlikeFacelDcanaccountforthingslikevariable

lightingconditionsorsubtlechangesinaperson'sappearancetocreateasecure-yet-practical

waytounlockaphoneadozenormoretimesaday.

Apple'snewtechnologydoessoundpromising.ThecompanysaysFacelDcreatesa“precise

depthmap“ofone'svisagebyprojectingmorethan30,000infrareddotsagainstaperson'sface,

thenusingthephone/sinfraredTrueDepthcameraandhigh-powermicrochiptocollectand

analyzetheresults.Usersarealsoaskedtoturntheirheadastheyscansothephone's

machine-learningalgorithrrcanmeasurethefacefromseveralanglesandcreateamoredetailed

3-Dmapoftheirfeatures.Oncethemapiscreatedandstored,theiPhoneXusesinfraredlightto

helpFacelDscanaperson'sfaceeveninthedark.Meanwhile,machine-learningalgorithms

runningonthephonekeeptrackofchangesinaperson'sappearance—includingglasses,facial

hairandhats—sothesmartphone'saccuracyimprovesovertime.

Despiteadvancesinfacialrecognitioninrecentyears,itremainsunclearwhetherFacelDwill

workinavarietyofconditionswhilealsokeepingtheiPhoneXsecure.Hackers,forexample,

quicklyfoundawaytobypasstheSamsungGalaxyS8'sfacial-recognitionscannerwhenitwas

introducedinMarch:Theytrickedthedevicebysimplyshowingitaphotooftheuser.FaceID's

useof3-Dfacialmapscouldaddressthatproblem.Buthistoricallyithasbeenabigchallengefor

suchasystemtorecognize:acesunderdifferentlightingconditionsandfromavarietyofangles.

AppleshowedoffFacelDlastweekunderrelativelycontrolledconditions,saysArunRoss,a

professorofcomputerscienceandengineeringatMichiganStateUniversity."Clearlythedemo

wasveryinteresting,"hesays,"Butatthesametimesomeextraordinaryclaimsweremade."

Apple'sSchillersaid,forexample,thatthechancearandomperson'sfacecouldunlock

someoneelse'siPhoneXwasoneinamillionmuchmoresecurethanTouchlD.Rosssays,

however,thatitisnotclearhowoftenFacelDfailstorecognizeitsowner.Whencontacted,Apple

declinedtoelaborateonSchiller'scomments.

“Likeallbiometrics,FacelDwillhaveaproblemwithrevocation/saysVitalyShmatikov,a

computerscienceprofessoratCornellTech."Ifapasswordiscompromised,itcanbe

changed—butafacecannotbechanged/AppletoutsitsabilitytosecuredataonitsiPhones,

whichdonotsharebiometricinformationwiththecompany/sservers.Still,Rosssays,hackers

alwaysseemtofindawayeroundeventhetightestsecurity.

WhatdoesArunRossmeanby^relativelycontrolledcondition"?

A.TostartanexplanationcfFacelD'susingcondition

B.TdmentionthatAppleInc.showstheirnewproductunderawelldesignedenvironment

C.ToimplythatFacelDhasitslimits

D.Ibaddacontextexplanationoftheinterestingdemo

16、资料:Goodlisteningismuchmorethanbeingsilentwhiletheotherpersontalks,lbthe

contrary,peopleperceivethebestlistenerstobethosewhoperiodicallyaskquestionsthat

promotediscoveryandinsight.Thesequestionsgentlychallengeoldassumptions,butdosoina

constructiveway.Sittingtheresilentlynoddingdoesnotprovidesureevidencethatapersonis

listening,butaskingagoodquestiontellsthespeakerthelistenerhasnotonlyheardwhatwas

said,butthattheycomprehendeditwellenoughtowantcdditionalinformation.Goodlistening

wasconsistentlyseenasatwo-waydialog,ratherthanaone-way“speakerversushearer”

interaction.Thebestconversationswereactive.

Goodlisteningincludedinteractionsthatbuildaperson'sself-esteem.Thebestlistenersmade

theconversationapositiveexperiencefortheotherparty,whichdoesn'thappenwhenthe

listenerispassive(or,forthatmatter,critical!)Goodlistenersmadetheotherpersonfeel

supportedandconveyedconfidenceinthem.Goodlisteningwascharacterizedbythecreationof

asafeenvironmentinwhichissuesanddifferencescouldbediscussedopenly.

Goodlisteningwasseenasacooperativeconversation.Intheseinteractions,feedbackflowed

smoothlyinbothdirectionswithneitherpartybecomingdefensiveaboutcommentstheother

made.Bycontrast,poorlistenerswereseenascompetitive——aslisteningonlytoidentifyerrors

inreasoningorlogic,usingtheirsilenceasachancetopreparetheirnextresponse.Thatmight

makeyouanexcellentdebater,butitdoesn'tmakeyouagoodlistener.Goodlistenersmay

challengeassumptionsanddisagree,butthepersonbeinglistenedtofeelsthelisteneristrying

tohelp,notwantingtowinanargument

Accordingtotheauthor,whichofthefollowingstatementsistrue?

A.Thosewhoperiodicallyaskquestionswanttotakechargeoftheconversation

B.lfyougivecriticalopinions,thespeakerwillbelessconfident

C.Goodlistenersshouldagreewiththespeaker

D.lfthespeakercreatesacomfortableenvironment,listenerswillbecomeconfident

17、资料:Themarketisaconcept.Ifyouaregrowingtometoesinyourbackyardforsaleyouare

producingforthemarket.Youmightsellsometoyourneighborandsometothelocalmanager

ofthesupermarket.Butineithercase,youareproducingforthemarket.Youreffortsarebeing

directedbythemarket.Ifpeoplestopbuyingtomatoes,youwillstopproducingthem.

Ifyoutakecareofasickpersontoearnmoney,youareproducingforthemarket.Ifyourfatheris

asteelworkeroratruckdriveroradoctororagrocer,heisproducinggoodsorservicefcrthe

market.

Whenyouspendyourincome,youarebuyingthingsfromthemarket.Youmayspendmoneyin

stores,supermarkets,gasstationsandrestaurants.Stillyouarebuyingfromthemarket.When

thelocalgrocerhiresyoutodrivethedeliverytruck,heisbuyingyourlaborinthelabormarket.

Themarketmaybesomethingabstract.Butforeachpersonorbusinessthatismakingandselling

something,itisveryconcrete.Ifnobodybuysyourtomatoes,itwon'tbelongbeforeyougetthe

message.Themarketistellingyousomething.Itistellingyouthatyouareusingenergiesand

resourcesindoingsomethingthemarketdoesn'twantyoutodo.

Whichofthefollowingwouldbethebesttitleforthepassage?

A.SellingandBuying

B.WhatIstheMarket?

C.EverythingYouDoIsProducingfortheMarket

D.WhattheMarketCanDoforYou?

18.资料:Placingtherighttypeofworkersincloseproximitytoeachothercangenerateuptoa

15percentincreaseinorganizationalperformance,accordingtothestudyfromCornerstoneOn

Demand,aproviderofcloud-basedlearningandtalent-managementsoftware,andresearchers

atHarvardBusinessSchoolinMassachusetts.Forbusinesseswith2,000employees,this

translatesintoanadditional$1millioninprofiteachyear,thestudysaid.

Forthestudy,researchersexamineddatafromatwo-yearperiodofmorethan2,000employees

workingatalargetechnologycompanywithlocationsintheU.S.andEurope.Thestudy'sauthors

separatedworkersintothreedifferentcategoriesbasedontheworktheyproduced:

Productive:Theseemployeesareveryproductive,butdon'talwaysproducequalitywork.

Quality:Theseworkersproduceworkofsuperiorquality,butaren'talwaysproductive.

Generalists:Theseemployeesareaverageintermsofbothproductivityandquality.

Theresearchersdefinedproductivitybyhowlongittakesanemployeetofinishatask,and

effectivenessbyhowoftenemployeesneedtoaskaco-wor<erforhelpcompletingatask.

What'sthemainideaaboutthefirstparagraph?

A.CornerstoneOnDemandisaproviderofcloud-basedlearningandtalent-management

software

B.Placingtherighttypeofworkerstogetherwillgenerate15%increaseinperformance

C.Smarterseatingcanaffectcompany'sperformance

D.Astudyabouthowafirmgetadditionalprofit

19、Theprojectwillnotbefinishedonscheduleiftimeisnoteffectively().

A.managing

B.managed

C.manage

D.manager

20、统计指标按其所反映的内容或其数值表现形式,可以分为总量指标、相对指标和()。

A.比例指标

B.比率指标

C.平均指标

D.变异指标

21、实行混业经营集中监管的国家,对银行机构业务经营的范围()。

A.实行严格的限制

B.实行一定程度的限制

C.基本没有限制

D.完全没有限制

22、资料:With55%ofconsumers'customerserviceinteractionsstartingonlineand63%of

adultsusingtheirsmartphoneseveraltimesamonthtoseekcustomerservice,yourrrobile

customerservicetacticsaremoreimportantthanever.

Astrongmobilecustomerservicestrategywillnotonlyhelpyouavoidlosingcustomers,itcan

helpyougainnewonesandimpactthebottomline.

Thinkfastordroptheball

Whenitcomestocustomerservice,speediskey.Ifmycreditcardstopsworking,orifIam

tryingtofindthegatetomyflight,orifIjustlostcellreception,Ineededtheresponsefive

minutesago.Whencustomersdogetintouch,it'simportanttoactfasttogetthemthe

informationtheyneed.Forty-twopercentofAmericanshopperscomplainingonsocialchannels

expectabrandtorespondwithinthehour,and57%expectthesameleveloftimelycustomer

serviceviasocialmediaatrightandontheweekendsasduringbusinesshours.

Customers,however,arenotjustlookingforspeedyresponses.We'reaccustomedtohaving

alltheinformationweneedatourfingertips.AccordingtoForrester.SS%ofshoppersarelikelyto

abandontheironlinepurchaseiftheycan'tquicklyfindananswertotheirquestionand30%of

usersconsideringabandonngapurchaseifasiteisnotmobileoptimized»whetherthat'son

yourwebsiteorviayoursocialmediaplatforms.

Makesurethatdoesn'thappentoyoubythinkingthroughpotentialquestionsyourcustomers

mayhave»andidentifyinganymissingorincorrectinformationbeforecustomersneedtoreach

out.Additionally,ensureyourcustomerservicecontactinfo(whetherthat'sacontactform,

emailaddressorsocialmediahandle)arereadilyavailableonallmobilewebsitepages.The

fewerchickswehavetomaketogettheinformationweseek,thebetter!

Whatisthemainsuggestionofthisarticle?

A.Identifyinganymissingorincorrectinformationbeforecustomersneedtoreachout

B.Makeonlinecustomerserviceeasyandquickforcustomers

C.Avoidlosingcustomers,itcanhelpyougainnewonesandimpactthebottomline

0.ensureyourcustomerservicecontactinfoarereadilyavailableonallmobilewebsitepages

23、下列机关中属于国家行政机关的是()。

A.国家审判机关

B.司法行政机关

C.人民政协

D.企业人事部门

24、WhenMontebroketheglass,hetriedtoputthe()backtogether.

A.fragments

B.pieces

C.bits

0.slices

25、Thesearchwasbasedonthesamecombinationofconceptsandsearchterms

andanother176publications.

A.yielded

B.offered

C.provided

0.supplied

26、发生地震时,某大型超市内发生了骚乱,下列人员中,所处位置相对安全的是()。

A.自动电梯上

B.奶粉货架旁

C.承重柱旁

D.收银台旁

27、结转已售产品的成本60000元,应做的分录是()。

A.借:库存商品60000贷:生产成本60000

B.借:主营业务成本60030贷:库存商品60000

C.借:主营业务成本600。。贷:主营业务收入60000

D.借:本年利润60000贷:主:营业务成本60000

28、完整的计算机系统由()两大部分组成。

A.应用软件和系统软件

B.随机存储器和只读存储器

C.硬件系统和软件系统

D.中央处理器和外部设备

29、Passage3

Today,widespreadsocialpressuretoimmediatelygotocollegeinconjunctionwithincreasingly

highexpectationsinafast-movingworldoftencausesstudentstocompletelyoverlookthe

possibilityoftakingagapyear.Afteralljfeveryoneyouknowisgoingtocollegeinthefall,it

seemssillytostaybackayeacdoesn^it?Andaftergoingtoschoolfor12years,itdoesn'tfeel

naturaltospendayeardoingsomethingthatisn'tacademic.

Butwhilethismaybetrue,it'snotagoodenoughreasontocondemngapyears.There'salwaysa

constantfearoffallingbehindeveryoneelseonthesociallyperpetuatedz/racetothefinish

line/whetherthatbetowardgraduateschool,medicalschoolorlucrativecareer.Butdespite

commonmisconceptions,agapyeardoesnothinderthesuccessofacademicpursuits—infact,it

probablyenhancesit.

StudiesfromtheUnitedStatesandAustraliashowthatstudentswhotakeagapyearare

generallybetterpreparedforandperformbetterincollegethanthosewhodonot.Ratherthan

pullingstudentsbackzagapyearpushesthemaheadbypreparingthemforindependence,new

responsibilitiesandenvironmentalchanges—allthingsthatfirst-yearstudentsoftenstrugglewith

themost.Gapyearexperiencescanlessentheblowwhenitcomestoadjustingtocollegeand

beingthrownintoabrandnewenvironmentmakingiteasiertofocusonacademicsandactivities

ratherthan?acclimation?blunders.

Ifyou'renotconvincedoftheinherentvalueintakingayearofftoexploreinterests,then

consideritsfinancialimpactonfutureacademicchoices.AccordingtotheNationalCenterfor

EducationStatistics,nearly80percentofcollegestudentsendupchangingtheirmajorsatleast

once.Thisisn'tsurprising,consideringthebasicmandatoryhi

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