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全国银行招聘考试重点试题精编
注意事项:
1.全卷采用机器阅卷,请考生注意书写规范:考试时间为120分钟。
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密
!(参考答案和详细解析均在试卷末尾)
一、选择题
1、就业是最大的民生,俣市场主体也是为稔就业保民生。各地加大稳岗扩岗激励力度,企
业和员工共同克服困难。多渠道做好重点群体就业工作,支持大众创业万众创新带动就业。
新增市场主体恢复快速增长,创造了大量就业岗位。2020年全年城镇新增就业1186万人,
年末全国城镇调查失业率降到52%。生活必需品保供稳价,居民消费价格上涨25%。线上
办公、网络购物、无接触配送等广泛开展。大幅度扩大失业保险保障范围。对因疫情遇困群
众及时给予救助,新纳入低保、特困供养近600万人,实施临时救助超过800万人次。
如果离职率为1%,就职率为19%,自然失业率为()。
A.4%
B.5%
C.6%
D.7%
2、Passage4
AMENTORING(导师制)programisgivinglifechangingopportunitiestoBanburyyouth.
凶密YoungInspirationswasfoundedtwoyearsagotoprovidementoringsessionsforstudentsand
封
线unemployedyoungadultsaged11to21.
AlexGoldberg,theprogram'sfounder,saidr'WesetupYoungInspirationsbecausewewantedto
giveyoungpeopleexperienceswhichwillpotentiallybelifechangingandbroadentheir
outlook.Wetrytocreateworkexperienceopportunitiesthatwillreallymakeadifferencetoour
youth.Forexample,we'vesecuredinternshipswithworld-famousfirmssuchasHonda/
“Atatimeoffundingcutbackswhereschoolsarefindingitmoreandmoredifficulttoofferthis
kindofmentoring,itisextremelyimportantthattheseopportunitiesareavailablebothtohelp
youthwiththeirschoolworkandgradesandtogivethemopportunitieswhichmayhelpshape
theirfutures//KieranHepburn,14,isoneofagroupofBanburyyouthwhohasbenefitedfromthe
programsofar.lnOctobertheBanburySchoolpupilwasaccompaniedbyYoungInspirationsstaff
toPariswherehewasanobserverattheUnitedNationsEducational,ScientificandCultural
恬
Organization's(UNESCO)InternationalYouthForum.
Theeventwasheldforyoungpeoplefromaroundtheworld,toseektheirviewsonhowthe
futureofyouthandeducationshouldlook.Kieranjoinedseveralhundredobserversmostlyin
their20sandwastheonlyUKschoolpupiltoattendtheevent.Kieranthinksthetripwasalife
changingexperience/BeforeweleftIdidn'tquiteknowv/hattomakeofitbutwhenwegot
therewedidn'tstop,itwasamazing/hesaid/Wewenttothreeorfourhoursofdebateseachday
andthendidsomethingculturaleachafternoon//
Themainthemeoftheforumwashowyouthcandrivechangeinpoliticalandpubliclife.ltdealt
withissuessuchasdrugabuse,violenceandunemployment.
Kieransaid/lthasreallyhelpedmetoimprovemyconfidenceandsocialskillsaswellasmy
schoolgradesandIwasvotedmostimprovedpupilatschoclinAugust.”
TheYoungInspirationsmentoringsessionstakeplaceeachFridayinBanbury.Fordetailsvisit
.
Whatwouldbethebesttideforthepassage?
A.AlexGoldberg,FounderofYoungInspirations
B.YoungPeopleFindaWorldofOpportunity
C.Kieran,BanburySchoolPupiltoParis
0.DebatesIlelpYouthwithTheirGrades
3、资料:Arewalkerssmarterthandrivers?
AreportpublishedlastmonthsaysmetropolitanareasintheUnitedStatesthatwerefoundtobe
morepedestrian-friendlyalsooftenhadhigherlevelsofGDP-andtheircitizenswerebetter
educated.
ThestudywasconductedbySmartGrowthAmerica,anurbanadvocacygroupbasedinthe
DistrictofColumbia.Itlookedatthe30biggestmetrozonesintheUS,andrankedthembyhow
muchoffice,retail,andresidentialareawasconducivetowalking.
Thequestionis,why?Dobrainierpeoplejustliketowalkandnotdrive?It'sacomplicatedanswer.
Whatwedon'tknowiswhetherwalkableplacesattracteducatedpeople,orwhethereducated
peoplemovetocertainplacesthatthenbecomemorewalkable.
That'snotall:Educationlevelsaren'tjusthigherinwalkablecities.GDPis,too.Thegapbetween
thehighestandlowesturbanmetrosbyGDPinthestudyisachasmof49%,whichscholarcallsa
"firstandsecondworldgap.Thisisseriousstuff."
Ofcourse,correlationdoesn'tequalcausation.There'snotenoughdatatodefinitivelysaywhy
theseurbanareasarefilledwitheducatedpeople.Butit'sdefinitelyastartingpointfor
conversation:Manysocioeconomicandgenerationaltrendstheworldovercouldhelpexplain
whyuniversitygraduatesgravitatetowardcrowded,subway-linedmetropolisesthesedays.In
fact,suchanintellectualinfluxhasstartedtochangetheentirefacesofsomeurbanareas.
Increasedurbanizationisnttheonlyreasoncar-eschewingcitiesseesmartercitizens.Young
peopleplayarole,too.Millennials-thosebornbetweenaround1981and1996-arethemost
educatedgenerationinhistory.Nearlyhalfofthemholdabachelor'sdegreeorhigher.They're
alsoallmovingtocities,unliketheirparents.Thesespikesintheworkforcetranslateintometros
withhigherGDPandhigheroveralleducationlevels.
Whatthepositiverolesplayedbyyoungpeople?
A.Theyputforwardproposalsforusingpublictransportationratherthanprivatecars
B.Theyrealizetheirparents'dreamofmovingtocities
C.TheirworkforceleadstocitieswithhigherGDPandeducationallevels
D.Theycontributetocities'educationalindustry
4、目前市售的USBFlashDisk(俗称优盘)是一种(
A.输出设备
B.输人设备
C.存储设备
D.显示设备
5、资料:Dreamisastorythatapersonwatchesoreventakespartinduringsleep.Dreamevents
areimaginary,buttheyarerelatedtorealexperiencesandneedsinthedreamer'slife.They
seemrealwhiletheyaretakingplace.Somedreamsarepleasant,othersareannoying,andstill
othersarefrightening.Everyonedreams,butsomepersonsneverrecalldreaming.Others
rememberonlyalittleaboutadreamtheyhadjustbeforeawakeningandnothingaboutearlier
dreams.Noonerecallsallhisdreams.
Dreamsinvolvelittlelogicalthought.Inmostdreams,thedreamercannotcontrolwhathappens
tohim.Thestorymaybeconfusing,andthingshappenthatwouldnothappeninreallife.People
seeinmostdreams,buttheymayalsohear,smell,touch,andtasteintheirdreams.Mostdreams
occurincolor.Butpersonswhohavebeenblindsincebirthdonotseeatallindreams.
Dreamsareaproductofthesleeper'smind.Theyincludeeventsandfeelingsthathehas
experienced.Mostdreamsarerelatedtoeventsofthedaybeforethedreamandstrongwishes
ofthedreamer.Manyminorincidentsofthehoursbeforesleepappearindreams.Deepwishes
orfears-especiallythoseheldsincechildhood-oftenappearindream,andmanydreamsfulfil
suchwishes.Eventsinthesleeper'ssurrounding-aloudnoise,forexample,maybecomepartofa
dream,buttheydonotcausedreams.
Somedreamsinvolvedeepfeelingthatapersonmayrealizehehas.Psychiatristsoftenuse
materialfromapatient'sdreamstohelpthepersonunderstandhimselfbetter.
Dreamingmayhelpmaintaingoodlearningability,memory,andemotionaladjustment.People
whogetplentyofsleep-butareawakenedeachtimetheybegintodream-becomeanxiousand
restless.
Accordingtothepassage,dreamsresultfrom.
A.thesleeper'sownmind
B.thesleeper'sfeeling
C.thesleeper'simagination
D.thesleeper'swishes
6、InMargaretAtwood'snovel,womenaretwogroupsbasedonwhetherornottheycan
givebirthtoachild.
A.dividedinto
B.dividedoff
C.separatedinto
0.separatedfrom
7、资**:Westernbusinessvisitorsareoftendeadline-drivenandunwillingtoslowdowntothe
Chinesepacewhendiscussingbusiness.ButinChinathepacecanbefastandslow
simultaneously.
Anotherdifferentapproachtodoingbusinessisthatinabu/ingdecisionWesternerstendtolook
forclearalternatives,whileEasternersmayexaminewaystocombinebothoption.Forexample,
aChinesepanelmayfeelthatasupplierwhoclaimsofbestqualitywithalowpricemayeither
raisethepriceduringthecontractorfailtoimplementthecontract.Theywillthereforeoften
prefertochooseasupplierwhosepriceisneitherthecheapestnorthemostexpensive.In
addition,aChinesepanelmayavoidawardingeachsuppliermorethanonecontract,inorderto
minimisedependenceonasinglesupplier.SuchanapproachmaymakeaWesternerthinkthata
Chinesenegotiatorisbeingillogical,evasiveordevious,whenhebelievesheisbeingquite
straightforward.
What'smore,bothChineseandforeigncompanieswilloftenattributetheirbusinesssuccessto
havinggoodguanxi.TheobjectiveofdevelopingcloserelationshipsistobuildwhattheChinese
callguanxi(pronouncedgwanshee).whichareessentiallysocialorbusinessconnectionsbased
onmutualinterestandbenefit.Inacentralisedandbureaucraticstate,relianceonpersonal
contactsisoftenseenastheonlywaytogetthingsdone.AndinaplacelikeChinawherethe
legalsystemisstillrelativelyweak,theneedtorelyonguanxiremainsstrong.
BothChinaandforeigncompanieswilloftenattributetheirbusinesssuccesstohavinggood
guanxi.Buttheobligationsofguanxiareveryreal.Inthewrongplace,ataninappropriatetime,
withunsuitablepeople,theobligationscanbecomeatrapitishardtoescape.
Whatistheauthor'sattitudetowards//Guanxi,/?
A.Unbiased
B.Slightlycritical
C.Fullysupportive
0.Paradoxical
8、Littlehelpseemstothedisaster-hitareasincetheexplosiontookplace3hoursago.
A.offer
B.havebeenoffered
C.beoffered
D.haveoffered
9、Trytomakeyourreportasaspossible:onlygiveusthefacts,andnotyouropinions.
A.subjective
B.objectionable
C.subjected
0.objective
10、按组合键()可选定整个Word文档。
A.AIt+P
B.Ctrl+A
C.AIt+F4
D.AIt+Esc
11、最集中最概括地反映社会经济活动总成果的指标是()。
A.经济增长率
B.财政收入总额
C.社会总供给和总需求
D.出口总额
12、各种唯心主义派别之间的差异和矛盾,常常有利于唯物主义的发展,这一事实说明()。
A.矛盾一方克服另一方促使事物发展
B.矛盾一方的发展可以为另一方的发展提供条件
C.矛盾双方中每一方的自身矛盾可以为另一方的发展所利用
D.矛盾双方的融合促使事物发展
13、()是单位和个人在银行开立的主要账户。
A.基本账户
B.辅助账户
C.活期储蓄存款
D.定期储蓄存款
14、资料:Changingcareersisbecomingmorepopular.Notjustbecausetherearemorecareer
optionsavailable,butalsooutofnecessity.Asnewindustriesarise,othersdie.It'suptoyouto
figureoutifyourcareerisstillgoingtobearoundinthenext5-10years.Somestudiessaywe
couldhaveasmanyasninecareersinourprofessionallifetime.Whichbegsthequestion:doyou
knowwhatittakestosuccessfullychangecareerlanesrepeatedly?
Switchingcareersislikechanginghighwaylanes:youmustsignal!
Ifyouwanttomoveinanewcareerdirection,youneedtosignaltotheprofessionalworldyou
intendtomakeachange.Youneedtodoitwithpurposeandspecificity.Itmustlook
well-thoughtoutandintentional.Otherwise,peoplewillA)notknowyouarelookingtomake
thechange,andB)assumeyouaredoingitbecauseyoufailedinyourcurrentcareerinsome
way.
1.Givethelogicandpassionbehindyourcareerchange.
Whensignalingtoyournetworkyouwanttoswitchcareersyoumustexplainwhybothyourhead
andheartarereadytocharge.Perhapstherearefinancialorgeographicreasons(i.e.,youneed
torelocateormakemoremoney).But,youmustalsoconveytheexcitementandsinceredesire
youhaveforthisnewcareer(i.e.,youwanttomakeadifferenceorworkonaparticulartypeof
problemthatneedstobesolved).
2.Buildamarketingcampaignforyourbusiness-of-one.
Mostemployersprefertohirepeoplewithpreviousexperience.Thus,you'regoingtoneedaway
toconveytothemyourtransferableskillsfromyourformercareerpathwillbeequallyvalcable.
Thebestwaytodothisis:ocreateatargetedlistofemployersyouwanttoworkforandthen
strategicallynetworkwiththeiremployees.Themoreconversationsandconnectionsyoucan
havewithinyournewcareerpath,theeasieritwillbetoconvincesomeonetohireyouinspiteof
yourlackofexperience.
Tosumitup...Onceyoucommittoacareerchange,thesecrettosuccessistomakesure
everyoneknowsaboutit.Otherwise,youwillstruggletochangecareerlanesefficientlyand
effectively.
What'sthebestwaytoconvincesomeonetohireyouinspiteofyourlackofexperience?
A.Tobuildamarketingcampaignbycreatingabetterresume
B.Togivethelogicandpassionbehindyourcareerchange
C.Tomakesureeveryoneknowsaboutyourintentionofchangingcareer
D.Tohavemoreconversationsandconnectionswithinyournewcareerpath
15、资案I•:Directions:Thereis1passageinthispart.Thepassageisfollowedbysomequestions
orunfinishedstatements.Foreachofthemtherearefourchoices,Youshoulddecideonthebest
choice.
Yourfaceisthefutureofsmartphonesecurity.Applemadethatclearlastweekwhenitunveiled
thepriceyiPhoneX.Appleclaimstohaveconqueredmanyofthechallengesthathaveprevented
thewidespreaduseoffacialbiometrics.Butanumberofcomputer-visionresearcherssaythey
areskepticalthatasmartphone-basedsystemlikeFacelDcanaccountforthingslikevariable
lightingconditionsorsubtlechangesinaperson'sappearancetocreateasecure-yet-practical
waytounlockaphoneadozenormoretimesaday.
Apple'snewtechnologydoessoundpromising.ThecompanysaysFacelDcreatesa“precise
depthmap“ofone'svisagebyprojectingmorethan30,000infrareddotsagainstaperson'sface,
thenusingthephone/sinfraredTrueDepthcameraandhigh-powermicrochiptocollectand
analyzetheresults.Usersarealsoaskedtoturntheirheadastheyscansothephone's
machine-learningalgorithrrcanmeasurethefacefromseveralanglesandcreateamoredetailed
3-Dmapoftheirfeatures.Oncethemapiscreatedandstored,theiPhoneXusesinfraredlightto
helpFacelDscanaperson'sfaceeveninthedark.Meanwhile,machine-learningalgorithms
runningonthephonekeeptrackofchangesinaperson'sappearance—includingglasses,facial
hairandhats—sothesmartphone'saccuracyimprovesovertime.
Despiteadvancesinfacialrecognitioninrecentyears,itremainsunclearwhetherFacelDwill
workinavarietyofconditionswhilealsokeepingtheiPhoneXsecure.Hackers,forexample,
quicklyfoundawaytobypasstheSamsungGalaxyS8'sfacial-recognitionscannerwhenitwas
introducedinMarch:Theytrickedthedevicebysimplyshowingitaphotooftheuser.FaceID's
useof3-Dfacialmapscouldaddressthatproblem.Buthistoricallyithasbeenabigchallengefor
suchasystemtorecognize:acesunderdifferentlightingconditionsandfromavarietyofangles.
AppleshowedoffFacelDlastweekunderrelativelycontrolledconditions,saysArunRoss,a
professorofcomputerscienceandengineeringatMichiganStateUniversity."Clearlythedemo
wasveryinteresting,"hesays,"Butatthesametimesomeextraordinaryclaimsweremade."
Apple'sSchillersaid,forexample,thatthechancearandomperson'sfacecouldunlock
someoneelse'siPhoneXwasoneinamillionmuchmoresecurethanTouchlD.Rosssays,
however,thatitisnotclearhowoftenFacelDfailstorecognizeitsowner.Whencontacted,Apple
declinedtoelaborateonSchiller'scomments.
“Likeallbiometrics,FacelDwillhaveaproblemwithrevocation/saysVitalyShmatikov,a
computerscienceprofessoratCornellTech."Ifapasswordiscompromised,itcanbe
changed—butafacecannotbechanged/AppletoutsitsabilitytosecuredataonitsiPhones,
whichdonotsharebiometricinformationwiththecompany/sservers.Still,Rosssays,hackers
alwaysseemtofindawayeroundeventhetightestsecurity.
WhatdoesArunRossmeanby^relativelycontrolledcondition"?
A.TostartanexplanationcfFacelD'susingcondition
B.TdmentionthatAppleInc.showstheirnewproductunderawelldesignedenvironment
C.ToimplythatFacelDhasitslimits
D.Ibaddacontextexplanationoftheinterestingdemo
16、资料:Goodlisteningismuchmorethanbeingsilentwhiletheotherpersontalks,lbthe
contrary,peopleperceivethebestlistenerstobethosewhoperiodicallyaskquestionsthat
promotediscoveryandinsight.Thesequestionsgentlychallengeoldassumptions,butdosoina
constructiveway.Sittingtheresilentlynoddingdoesnotprovidesureevidencethatapersonis
listening,butaskingagoodquestiontellsthespeakerthelistenerhasnotonlyheardwhatwas
said,butthattheycomprehendeditwellenoughtowantcdditionalinformation.Goodlistening
wasconsistentlyseenasatwo-waydialog,ratherthanaone-way“speakerversushearer”
interaction.Thebestconversationswereactive.
Goodlisteningincludedinteractionsthatbuildaperson'sself-esteem.Thebestlistenersmade
theconversationapositiveexperiencefortheotherparty,whichdoesn'thappenwhenthe
listenerispassive(or,forthatmatter,critical!)Goodlistenersmadetheotherpersonfeel
supportedandconveyedconfidenceinthem.Goodlisteningwascharacterizedbythecreationof
asafeenvironmentinwhichissuesanddifferencescouldbediscussedopenly.
Goodlisteningwasseenasacooperativeconversation.Intheseinteractions,feedbackflowed
smoothlyinbothdirectionswithneitherpartybecomingdefensiveaboutcommentstheother
made.Bycontrast,poorlistenerswereseenascompetitive——aslisteningonlytoidentifyerrors
inreasoningorlogic,usingtheirsilenceasachancetopreparetheirnextresponse.Thatmight
makeyouanexcellentdebater,butitdoesn'tmakeyouagoodlistener.Goodlistenersmay
challengeassumptionsanddisagree,butthepersonbeinglistenedtofeelsthelisteneristrying
tohelp,notwantingtowinanargument
Accordingtotheauthor,whichofthefollowingstatementsistrue?
A.Thosewhoperiodicallyaskquestionswanttotakechargeoftheconversation
B.lfyougivecriticalopinions,thespeakerwillbelessconfident
C.Goodlistenersshouldagreewiththespeaker
D.lfthespeakercreatesacomfortableenvironment,listenerswillbecomeconfident
17、资料:Themarketisaconcept.Ifyouaregrowingtometoesinyourbackyardforsaleyouare
producingforthemarket.Youmightsellsometoyourneighborandsometothelocalmanager
ofthesupermarket.Butineithercase,youareproducingforthemarket.Youreffortsarebeing
directedbythemarket.Ifpeoplestopbuyingtomatoes,youwillstopproducingthem.
Ifyoutakecareofasickpersontoearnmoney,youareproducingforthemarket.Ifyourfatheris
asteelworkeroratruckdriveroradoctororagrocer,heisproducinggoodsorservicefcrthe
market.
Whenyouspendyourincome,youarebuyingthingsfromthemarket.Youmayspendmoneyin
stores,supermarkets,gasstationsandrestaurants.Stillyouarebuyingfromthemarket.When
thelocalgrocerhiresyoutodrivethedeliverytruck,heisbuyingyourlaborinthelabormarket.
Themarketmaybesomethingabstract.Butforeachpersonorbusinessthatismakingandselling
something,itisveryconcrete.Ifnobodybuysyourtomatoes,itwon'tbelongbeforeyougetthe
message.Themarketistellingyousomething.Itistellingyouthatyouareusingenergiesand
resourcesindoingsomethingthemarketdoesn'twantyoutodo.
Whichofthefollowingwouldbethebesttitleforthepassage?
A.SellingandBuying
B.WhatIstheMarket?
C.EverythingYouDoIsProducingfortheMarket
D.WhattheMarketCanDoforYou?
18.资料:Placingtherighttypeofworkersincloseproximitytoeachothercangenerateuptoa
15percentincreaseinorganizationalperformance,accordingtothestudyfromCornerstoneOn
Demand,aproviderofcloud-basedlearningandtalent-managementsoftware,andresearchers
atHarvardBusinessSchoolinMassachusetts.Forbusinesseswith2,000employees,this
translatesintoanadditional$1millioninprofiteachyear,thestudysaid.
Forthestudy,researchersexamineddatafromatwo-yearperiodofmorethan2,000employees
workingatalargetechnologycompanywithlocationsintheU.S.andEurope.Thestudy'sauthors
separatedworkersintothreedifferentcategoriesbasedontheworktheyproduced:
Productive:Theseemployeesareveryproductive,butdon'talwaysproducequalitywork.
Quality:Theseworkersproduceworkofsuperiorquality,butaren'talwaysproductive.
Generalists:Theseemployeesareaverageintermsofbothproductivityandquality.
Theresearchersdefinedproductivitybyhowlongittakesanemployeetofinishatask,and
effectivenessbyhowoftenemployeesneedtoaskaco-wor<erforhelpcompletingatask.
What'sthemainideaaboutthefirstparagraph?
A.CornerstoneOnDemandisaproviderofcloud-basedlearningandtalent-management
software
B.Placingtherighttypeofworkerstogetherwillgenerate15%increaseinperformance
C.Smarterseatingcanaffectcompany'sperformance
D.Astudyabouthowafirmgetadditionalprofit
19、Theprojectwillnotbefinishedonscheduleiftimeisnoteffectively().
A.managing
B.managed
C.manage
D.manager
20、统计指标按其所反映的内容或其数值表现形式,可以分为总量指标、相对指标和()。
A.比例指标
B.比率指标
C.平均指标
D.变异指标
21、实行混业经营集中监管的国家,对银行机构业务经营的范围()。
A.实行严格的限制
B.实行一定程度的限制
C.基本没有限制
D.完全没有限制
22、资料:With55%ofconsumers'customerserviceinteractionsstartingonlineand63%of
adultsusingtheirsmartphoneseveraltimesamonthtoseekcustomerservice,yourrrobile
customerservicetacticsaremoreimportantthanever.
Astrongmobilecustomerservicestrategywillnotonlyhelpyouavoidlosingcustomers,itcan
helpyougainnewonesandimpactthebottomline.
Thinkfastordroptheball
Whenitcomestocustomerservice,speediskey.Ifmycreditcardstopsworking,orifIam
tryingtofindthegatetomyflight,orifIjustlostcellreception,Ineededtheresponsefive
minutesago.Whencustomersdogetintouch,it'simportanttoactfasttogetthemthe
informationtheyneed.Forty-twopercentofAmericanshopperscomplainingonsocialchannels
expectabrandtorespondwithinthehour,and57%expectthesameleveloftimelycustomer
serviceviasocialmediaatrightandontheweekendsasduringbusinesshours.
Customers,however,arenotjustlookingforspeedyresponses.We'reaccustomedtohaving
alltheinformationweneedatourfingertips.AccordingtoForrester.SS%ofshoppersarelikelyto
abandontheironlinepurchaseiftheycan'tquicklyfindananswertotheirquestionand30%of
usersconsideringabandonngapurchaseifasiteisnotmobileoptimized»whetherthat'son
yourwebsiteorviayoursocialmediaplatforms.
Makesurethatdoesn'thappentoyoubythinkingthroughpotentialquestionsyourcustomers
mayhave»andidentifyinganymissingorincorrectinformationbeforecustomersneedtoreach
out.Additionally,ensureyourcustomerservicecontactinfo(whetherthat'sacontactform,
emailaddressorsocialmediahandle)arereadilyavailableonallmobilewebsitepages.The
fewerchickswehavetomaketogettheinformationweseek,thebetter!
Whatisthemainsuggestionofthisarticle?
A.Identifyinganymissingorincorrectinformationbeforecustomersneedtoreachout
B.Makeonlinecustomerserviceeasyandquickforcustomers
C.Avoidlosingcustomers,itcanhelpyougainnewonesandimpactthebottomline
0.ensureyourcustomerservicecontactinfoarereadilyavailableonallmobilewebsitepages
23、下列机关中属于国家行政机关的是()。
A.国家审判机关
B.司法行政机关
C.人民政协
D.企业人事部门
24、WhenMontebroketheglass,hetriedtoputthe()backtogether.
A.fragments
B.pieces
C.bits
0.slices
25、Thesearchwasbasedonthesamecombinationofconceptsandsearchterms
andanother176publications.
A.yielded
B.offered
C.provided
0.supplied
26、发生地震时,某大型超市内发生了骚乱,下列人员中,所处位置相对安全的是()。
A.自动电梯上
B.奶粉货架旁
C.承重柱旁
D.收银台旁
27、结转已售产品的成本60000元,应做的分录是()。
A.借:库存商品60000贷:生产成本60000
B.借:主营业务成本60030贷:库存商品60000
C.借:主营业务成本600。。贷:主营业务收入60000
D.借:本年利润60000贷:主:营业务成本60000
28、完整的计算机系统由()两大部分组成。
A.应用软件和系统软件
B.随机存储器和只读存储器
C.硬件系统和软件系统
D.中央处理器和外部设备
29、Passage3
Today,widespreadsocialpressuretoimmediatelygotocollegeinconjunctionwithincreasingly
highexpectationsinafast-movingworldoftencausesstudentstocompletelyoverlookthe
possibilityoftakingagapyear.Afteralljfeveryoneyouknowisgoingtocollegeinthefall,it
seemssillytostaybackayeacdoesn^it?Andaftergoingtoschoolfor12years,itdoesn'tfeel
naturaltospendayeardoingsomethingthatisn'tacademic.
Butwhilethismaybetrue,it'snotagoodenoughreasontocondemngapyears.There'salwaysa
constantfearoffallingbehindeveryoneelseonthesociallyperpetuatedz/racetothefinish
line/whetherthatbetowardgraduateschool,medicalschoolorlucrativecareer.Butdespite
commonmisconceptions,agapyeardoesnothinderthesuccessofacademicpursuits—infact,it
probablyenhancesit.
StudiesfromtheUnitedStatesandAustraliashowthatstudentswhotakeagapyearare
generallybetterpreparedforandperformbetterincollegethanthosewhodonot.Ratherthan
pullingstudentsbackzagapyearpushesthemaheadbypreparingthemforindependence,new
responsibilitiesandenvironmentalchanges—allthingsthatfirst-yearstudentsoftenstrugglewith
themost.Gapyearexperiencescanlessentheblowwhenitcomestoadjustingtocollegeand
beingthrownintoabrandnewenvironmentmakingiteasiertofocusonacademicsandactivities
ratherthan?acclimation?blunders.
Ifyou'renotconvincedoftheinherentvalueintakingayearofftoexploreinterests,then
consideritsfinancialimpactonfutureacademicchoices.AccordingtotheNationalCenterfor
EducationStatistics,nearly80percentofcollegestudentsendupchangingtheirmajorsatleast
once.Thisisn'tsurprising,consideringthebasicmandatoryhi
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