2025年托福考试阅读真题模拟模拟试卷:人工智能未来服务业_第1页
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2025年托福考试阅读真题模拟模拟试卷:人工智能未来服务业考试时间:______分钟总分:______分姓名:______一、选词填空要求:从每题所给的四个选项中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。本部分共20题,每题1分,满分20分。1.Therapidadvancementofartificialintelligencehassignificantlytransformedtheserviceindustry,creatingbothunprecedentedopportunitiesandchallenges.Aswestandonthecuspofthistechnologicalrevolution,itiscrucialtocriticallyexaminehowAIcanbeleveragedtoenhanceservicedelivery,improvecustomerexperiences,andfosterinnovation.BelowisapassagediscussingthemultifacetedimpactofAIintheservicesector.Fillineachblankwiththemostappropriatewordfromthelistprovided.Eachwordcanbeusedonlyonce.*transformative*mitigate*streamline*autonomous*scalability*integration*efficiency*personalized*disruption*collaborationTheintegrationofAItechnologiesintotheserviceindustryhasbeennothingshortof_______(1).Fromchatbotshandlingcustomerinquiriestopredictiveanalyticsoptimizingserviceworkflows,AIhasthepotentialtorevolutionizehowservicesaredelivered.However,thistransformationisnotwithoutitshurdles.Oneoftheprimarychallengesisthe_______(2)oflegacysystemswithnewAI-drivensolutions.ManyorganizationsstrugglewithlegacyITinfrastructuresthatarenotdesignedtosupportAI,makingthe_______(3)processbothcomplexandcostly.Despitethesechallenges,thebenefitsofAIinservicedeliveryareundeniable.Forinstance,AI-poweredtoolscansignificantly_______(4)operationalcostsbyautomatingroutinetasks.Thisnotonlyimproves_______(5)butalsoallowshumanemployeestofocusonmorestrategic,high-valueactivities.Moreover,AIenableshighly_______(6)customerexperiencesbyanalyzingvastamountsofdatatounderstandindividualpreferencesandbehaviors.ThislevelofpersonalizationwasonceunimaginablebutisnowarealitythankstoAI.However,theriseofAIalsobringsaboutconcernsregardingjobdisplacement.ManyfearthatAI-drivenautomationwillrenderhumanworkersobsolete.Whileit'struethatsomejobsmaybe_______(7),AIalsocreatesnewopportunitiesforemploymentinfieldslikeAIdevelopment,maintenance,andoversight.Therefore,itisessentialfororganizationstofocusonreskillingandupskillingtheirworkforcetostayrelevantinanAI-drivenfuture.ThescalabilityofAIsolutionsisanothercriticalfactor.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources,makingthemhighly_______(8).Thisscalabilityisparticularlyimportantinindustrieswithfluctuatingdemand,suchashospitalityandretail.Furthermore,AIfosters_______(9)betweenhumansandmachines,creatingasymbioticrelationshipwherebothcancomplementeachother'sstrengths.Forexample,AIcanhandledata-intensivetasks,whilehumanscanprovideempathyandcreativity.Thiscollaborationultimatelyleadstobetterserviceoutcomes.Inconclusion,whiletheintegrationofAIintotheserviceindustrypresentschallenges,thepotentialbenefitsareimmense.Byaddressingthesechallengeshead-onandembracingahuman-centricapproach,organizationscanharnessthepowerofAItocreateamoreefficient,personalized,andinnovativeservicelandscape.2.Theserviceindustryisundergoingaseismicshift,andattheheartofthistransformationisartificialintelligence.AIisnotjustafuturisticconcept;itisapresent-dayrealitythatisreshapinghowbusinessesinteractwiththeircustomers.BelowisapassagethatexploresthevariouswaysAIisrevolutionizingtheservicesector.Fillineachblankwiththemostappropriatewordfromthelistprovided.Eachwordcanbeusedonlyonce.*transformative*mitigate*streamline*autonomous*scalability*integration*efficiency*personalized*disruption*collaborationTheimpactofAIontheserviceindustryis_______(10).It'snotjustaboutautomatingtasks;it'saboutredefiningtheentireserviceexperience.Forexample,AI-poweredchatbotsarenowthefirstpointofcontactformanycustomers,providinginstantresponsestoqueries24/7.Thisnotonlyimprovescustomersatisfactionbutalso_______(11)theworkloadofhumanagents.Moreover,AIcananalyzecustomerdatatoidentifytrendsandpredictfutureneeds,allowingbusinessestooffermore_______(12)services.Thislevelofpersonalizationwasoncethestuffofsciencefictionbutisnowacommonpracticeinmanyindustries.However,theadoptionofAIisnotwithoutitschallenges.Oneofthebiggesthurdlesisthe_______(13)ofexistingsystemswithnewAItechnologies.ManybusinesseshavelegacysystemsthatarenotcompatiblewithAI,makingthetransitionprocessdifficult.To_______(14)thesechallenges,companiesneedtoinvestincomprehensivetrainingprogramsfortheiremployees.ThisensuresthattheworkforceispreparedtoworkalongsideAIsystemseffectively.AnotherchallengeisthepotentialforAIto_______(15)jobs.WhileAIcanautomatemanytasks,italsocreatesnewjobopportunitiesinfieldslikeAIdevelopmentanddataanalysis.Thekeyistofocusonreskillingandupskillingtheworkforcetoadapttothechangingjobmarket.The_______(16)ofAIsolutionsisanothercriticalaspect.Unliketraditionalservicemodels,AIcanhandlealargevolumeofrequestssimultaneouslywithoutaproportionalincreaseinresources.ThismakesAIhighly_______(17)forbusinesseswithfluctuatingdemand.Forexample,inthehospitalityindustry,AIcanmanagebookings,recommendroomupgrades,andevensendpersonalizedmessagestoguests,allwithouthumanintervention.Thislevelofefficiencyisagame-changerfortheindustry.Furthermore,AIfosters_______(18)betweenhumansandmachines,creatingamoreseamlessserviceexperience.Forinstance,AIcanhandletheinitialcustomerinteraction,whileahumanagentstepsinformorecomplexissues.Thiscollaborationensuresthatcustomersreceivethebestofbothworlds:thespeedandefficiencyofAIandtheempathyandcreativityofhumanbeings.Inconclusion,AIisnotjustatool;itisacatalystforchangeintheserviceindustry.ByembracingAIandaddressingitschallenges,businessescancreateamoreefficient,personalized,andinnovativeservicelandscape.二、阅读理解要求:本部分共有5篇文章,每篇文章后面都有若干题。请根据文章内容,为每题选择一个最佳答案,并在答题卡上将该项涂黑。本部分共30题,每题2分,满分60分。Passage1Theserviceindustryhasbeenrevolutionizedbyartificialintelligence(AI),bringingaboutsignificantchangesinhowservicesaredeliveredandexperienced.AI-poweredtools,suchaschatbotsandpredictiveanalytics,havetransformedtraditionalservicemodels,makingthemmoreefficientandpersonalized.However,thistransformationisnotwithoutitschallenges.OneoftheprimaryobstaclesistheintegrationoflegacysystemswithnewAItechnologies.ManyorganizationsstrugglewithoutdatedITinfrastructuresthatarenotdesignedtosupportAI,makingthetransitionprocesscomplexandcostly.Despitethesechallenges,thebenefitsofAIinservicedeliveryareundeniable.Forinstance,AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks,therebyimprovingoverallefficiency.Thisnotonlyallowshumanemployeestofocusonmorestrategic,high-valueactivitiesbutalsoenhancescustomersatisfactionthroughhighlypersonalizedexperiences.AIenablesbusinessestoanalyzevastamountsofdatatounderstandindividualpreferencesandbehaviors,leadingtotailoredserviceofferingsthatmeetspecificcustomerneeds.However,theriseofAIalsobringsaboutconcernsregardingjobdisplacement.WhilesomejobsmayberenderedobsoleteduetoAI-drivenautomation,newopportunitiesemergeinfieldslikeAIdevelopment,maintenance,andoversight.Therefore,itisessentialfororganizationstofocusonreskillingandupskillingtheirworkforcetoadapttotheAI-drivenfuture.ThescalabilityofAIsolutionsisanothercriticalfactor.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources,makingthemhighlyscalable.Thisscalabilityisparticularlyimportantinindustrieswithfluctuatingdemand,suchashospitalityandretail.Furthermore,AIfosterscollaborationbetweenhumansandmachines,creatingasymbioticrelationshipwherebothcancomplementeachother'sstrengths.Forexample,AIcanhandledata-intensivetasks,whilehumansprovideempathyandcreativity.Thiscollaborationultimatelyleadstobetterserviceoutcomes.1.Accordingtothepassage,whatisoneoftheprimarychallengesinintegratingAIintotheserviceindustry?A.ThehighcostofAItechnology.B.ThelackofskilledAIprofessionals.C.ThedifficultyinintegratinglegacysystemswithnewAItechnologies.D.TheresistancefromcustomerstoadoptAIservices.2.WhatarethebenefitsofusingAI-poweredtoolsinservicedelivery?A.Theyreduceoperationalcostsandimproveefficiency.B.TheycreatenewjobopportunitiesinAIdevelopment.C.Theyenhancecustomersatisfactionthroughpersonalizedexperiences.D.Alloftheabove.3.HowdoesAIcontributetothescalabilityofservicedelivery?A.Byreducingtheneedforhumanintervention.B.Byhandlingincreasingdemandwithoutaproportionalincreaseinresources.C.Byautomatingroutinetasks.D.Byprovidinghighlypersonalizedexperiences.4.WhatisthesymbioticrelationshipbetweenhumansandAIintheserviceindustry?A.AIhandlesdata-intensivetasks,whilehumansprovideempathy.B.Humanshandledata-intensivetasks,whileAIprovidescreativity.C.AIhandlescustomerinteractions,whilehumanshandleAImaintenance.D.HumanshandleAIdevelopment,whileAIhandlescustomerservice.5.Whatdoesthepassagesuggestaboutthefutureofjobsintheserviceindustry?A.ManyjobswillbereplacedbyAI.B.NewjobopportunitieswillemergeinAI-relatedfields.C.Jobroleswillremainunchanged.D.Thenumberofjobswilldecreasesignificantly.Passage2Artificialintelligence(AI)isnotjustafuturisticconcept;itisapresent-dayrealitythatisreshapingtheserviceindustry.Fromchatbotshandlingcustomerinquiriestopredictiveanalyticsoptimizingserviceworkflows,AIhasthepotentialtorevolutionizehowservicesaredelivered.Thistransformationisnotwithoutitschallenges,however.OneofthebiggesthurdlesistheintegrationofexistingsystemswithnewAItechnologies.ManybusinesseshavelegacysystemsthatarenotdesignedtosupportAI,makingthetransitionprocessbothcomplexandcostly.Despitethesechallenges,thebenefitsofAIinservicedeliveryarenumerous.Forinstance,AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks,therebyimprovingoverallefficiency.Thisnotonlyallowshumanemployeestofocusonmorestrategic,high-valueactivitiesbutalsoenhancescustomersatisfactionthroughhighlypersonalizedexperiences.AIenablesbusinessestoanalyzevastamountsofdatatounderstandindividualpreferencesandbehaviors,leadingtotailoredserviceofferingsthatmeetspecificcustomerneeds.However,theriseofAIalsobringsaboutconcernsregardingjobdisplacement.WhilesomejobsmayberenderedobsoleteduetoAI-drivenautomation,newopportunitiesemergeinfieldslikeAIdevelopment,maintenance,andoversight.Therefore,itisessentialfororganizationstofocusonreskillingandupskillingtheirworkforcetoadapttotheAI-drivenfuture.ThescalabilityofAIsolutionsisanothercriticalfactor.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources,makingthemhighlyscalable.Thisscalabilityisparticularlyimportantinindustrieswithfluctuatingdemand,suchashospitalityandretail.Furthermore,AIfosterscollaborationbetweenhumansandmachines,creatingasymbioticrelationshipwherebothcancomplementeachother'sstrengths.Forexample,AIcanhandledata-intensivetasks,whilehumansprovideempathyandcreativity.Thiscollaborationultimatelyleadstobetterserviceoutcomes.6.WhatisoneofthemainchallengesbusinessesfacewhenadoptingAItechnologies?A.ThehighcostofAItechnology.B.ThelackofskilledAIprofessionals.C.ThedifficultyinintegratinglegacysystemswithnewAItechnologies.D.TheresistancefromcustomerstoadoptAIservices.7.HowdoAI-poweredtoolsbenefitservicedelivery?A.Theyreduceoperationalcostsandimproveefficiency.B.TheycreatenewjobopportunitiesinAIdevelopment.C.Theyenhancecustomersatisfactionthroughpersonalizedexperiences.D.Alloftheabove.8.WhatistheroleofAIinunderstandingcustomerpreferencesandbehaviors?A.Itautomatesroutinetasks.B.Ithandlesdata-intensivetasks.C.Itanalyzesvastamountsofdatatounderstandindividualpreferencesandbehaviors.D.Itprovideshighlypersonalizedexperiences.9.Whatdoesthepassagesuggestaboutthefutureofjobsintheserviceindustry?A.ManyjobswillbereplacedbyAI.B.NewjobopportunitieswillemergeinAI-relatedfields.C.Jobroleswillremainunchanged.D.Thenumberofjobswilldecreasesignificantly.10.HowdoesAIcontributetothescalabilityofservicedelivery?A.Byreducingtheneedforhumanintervention.B.Byhandlingincreasingdemandwithoutaproportionalincreaseinresources.C.Byautomatingroutinetasks.D.Byprovidinghighlypersonalizedexperiences.Passage3Theintegrationofartificialintelligence(AI)intotheserviceindustryhasbroughtaboutaseismicshift,transformingtraditionalservicemodelsandredefininghowbusinessesinteractwiththeircustomers.AI-poweredtools,suchaschatbotsandpredictiveanalytics,haverevolutionizedservicedelivery,makingitmoreefficientandpersonalized.However,thistransformationisnotwithoutitschallenges.OneoftheprimaryobstaclesistheintegrationoflegacysystemswithnewAItechnologies.ManyorganizationsstrugglewithoutdatedITinfrastructuresthatarenotdesignedtosupportAI,makingthetransitionprocesscomplexandcostly.Despitethesechallenges,thebenefitsofAIinservicedeliveryareundeniable.Forinstance,AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks,therebyimprovingoverallefficiency.Thisnotonlyallowshumanemployeestofocusonmorestrategic,high-valueactivitiesbutalsoenhancescustomersatisfactionthroughhighlypersonalizedexperiences.AIenablesbusinessestoanalyzevastamountsofdatatounderstandindividualpreferencesandbehaviors,leadingtotailoredserviceofferingsthatmeetspecificcustomerneeds.However,theriseofAIalsobringsaboutconcernsregardingjobdisplacement.WhilesomejobsmayberenderedobsoleteduetoAI-drivenautomation,newopportunitiesemergeinfieldslikeAIdevelopment,maintenance,andoversight.Therefore,itisessentialfororganizationstofocusonreskillingandupskillingtheirworkforcetoadapttotheAI-drivenfuture.ThescalabilityofAIsolutionsisanothercriticalfactor.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources,makingthemhighlyscalable.Thisscalabilityisparticularlyimportantinindustrieswithfluctuatingdemand,suchashospitalityandretail.Furthermore,AIfosterscollaborationbetweenhumansandmachines,creatingasymbioticrelationshipwherebothcancomplementeachother'sstrengths.Forexample,AIcanhandledata-intensivetasks,whilehumansprovideempathyandcreativity.Thiscollaborationultimatelyleadstobetterserviceoutcomes.11.WhatisoneoftheprimarychallengesinintegratingAIintotheserviceindustry?A.ThehighcostofAItechnology.B.ThelackofskilledAIprofessionals.C.ThedifficultyinintegratinglegacysystemswithnewAItechnologies.D.TheresistancefromcustomerstoadoptAIservices.12.WhatarethebenefitsofusingAI-poweredtoolsinservicedelivery?A.Theyreduceoperationalcostsandimproveefficiency.B.TheycreatenewjobopportunitiesinAIdevelopment.C.Theyenhancecustomersatisfactionthroughpersonalizedexperiences.D.Alloftheabove.13.HowdoesAIcontributetothescalabilityofservicedelivery?A.Byreducingtheneedforhumanintervention.B.Byhandlingincreasingdemandwithoutaproportionalincreaseinresources.C.Byautomatingroutinetasks.D.Byprovidinghighlypersonalizedexperiences.14.WhatisthesymbioticrelationshipbetweenhumansandAIintheserviceindustry?A.AIhandlesdata-intensivetasks,whilehumansprovideempathy.B.Humanshandledata-intensivetasks,whileAIprovidescreativity.C.AIhandlescustomerinteractions,whilehumanshandleAImaintenance.D.HumanshandleAIdevelopment,whileAIhandlescustomerservice.15.Whatdoesthepassagesuggestaboutthefutureofjobsintheserviceindustry?A.ManyjobswillbereplacedbyAI.B.NewjobopportunitieswillemergeinAI-relatedfields.C.Jobroleswillremainunchanged.D.Thenumberofjobswilldecreasesignificantly.Passage4Artificialintelligence(AI)isnotjustafuturisticconcept;itisapresent-dayrealitythatisreshapingtheserviceindustry.Fromchatbotshandlingcustomerinquiriestopredictiveanalyticsoptimizingserviceworkflows,AIhasthepotentialtorevolutionizehowservicesaredelivered.Thistransformationisnotwithoutitschallenges,however.OneofthebiggesthurdlesistheintegrationofexistingsystemswithnewAItechnologies.ManybusinesseshavelegacysystemsthatarenotdesignedtosupportAI,makingthetransitionprocessbothcomplexandcostly.Despitethesechallenges,thebenefitsofAIinservicedeliveryarenumerous.Forinstance,AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks,therebyimprovingoverallefficiency.Thisnotonlyallowshumanemployeestofocusonmorestrategic,high-valueactivitiesbutalsoenhancescustomersatisfactionthroughhighlypersonalizedexperiences.AIenablesbusinessestoanalyzevastamountsofdatatounderstandindividualpreferencesandbehaviors,leadingtotailoredserviceofferingsthatmeetspecificcustomerneeds.However,theriseofAIalsobringsaboutconcernsregardingjobdisplacement.WhilesomejobsmayberenderedobsoleteduetoAI-drivenautomation,newopportunitiesemergeinfieldslikeAIdevelopment,maintenance,andoversight.Therefore,itisessentialfororganizationstofocusonreskillingandupskillingtheirworkforcetoadapttotheAI-drivenfuture.ThescalabilityofAIsolutionsisanothercriticalfactor.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources,makingthemhighlyscalable.Thisscalabilityisparticularlyimportantinindustrieswithfluctuatingdemand,suchashospitalityandretail.Furthermore,AIfosterscollaborationbetweenhumansandmachines,creatingasymbioticrelationshipwherebothcancomplementeachother'sstrengths.Forexample,AIcanhandledata-intensivetasks,whilehumansprovideempathyandcreativity.Thiscollaborationultimatelyleadstobetterserviceoutcomes.16.WhatisoneofthemainchallengesbusinessesfacewhenadoptingAItechnologies?A.ThehighcostofAItechnology.B.ThelackofskilledAIprofessionals.C.ThedifficultyinintegratinglegacysystemswithnewAItechnologies.D.TheresistancefromcustomerstoadoptAIservices.17.HowdoAI-poweredtoolsbenefitservicedelivery?A.Theyreduceoperationalcostsandimproveefficiency.B.TheycreatenewjobopportunitiesinAIdevelopment.C.Theyenhancecustomersatisfactionthroughpersonalizedexperiences.D.Alloftheabove.18.WhatistheroleofAIinunderstandingcustomerpreferencesandbehaviors?A.Itautomatesroutinetasks.B.Ithandlesdata-intensivetasks.C.Itanalyzesvastamountsofdatatounderstandindividualpreferencesandbehaviors.D.Itprovideshighlypersonalizedexperiences.19.Whatdoesthepassagesuggestaboutthefutureofjobsintheserviceindustry?A.ManyjobswillbereplacedbyAI.B.NewjobopportunitieswillemergeinAI-relatedfields.C.Jobroleswillremainunchanged.D.Thenumberofjobswilldecreasesignificantly.20.HowdoesAIcontributetothescalabilityofservicedelivery?A.Byreducingtheneedforhumanintervention.B.Byhandlingincreasingdemandwithoutaproportionalincreaseinresources.C.Byautomatingroutinetasks.D.Byprovidinghighlypersonalizedexperiences.Passage5Theserviceindustryisundergoingaseismicshift,andattheheartofthistransformationisartificialintelligence(AI).AIisnotjustatool;itisacatalystforchangethatisreshapinghowbusinessesinteractwiththeircustomers.Fromchatbotshandlingcustomerinquiriestopredictiveanalyticsoptimizingserviceworkflows,AIhasthepotentialtorevolutionizeservicedelivery.Thistransformationisnotwithoutitschallenges,however.OneoftheprimaryobstaclesistheintegrationoflegacysystemswithnewAItechnologies.ManyorganizationsstrugglewithoutdatedITinfrastructuresthatarenotdesignedtosupportAI,makingthetransitionprocesscomplexandcostly.Despitethesechallenges,thebenefitsofAIinservicedeliveryareundeniable.Forinstance,AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks,therebyimprovingoverallefficiency.Thisnotonlyallowshumanemployeestofocusonmorestrategic,high-valueactivitiesbutalsoenhancescustomersatisfactionthroughhighlypersonalizedexperiences.AIenablesbusinessestoanalyzevastamountsofdatatounderstandindividualpreferencesandbehaviors,leadingtotailoredserviceofferingsthatmeetspecificcustomerneeds.However,theriseofAIalsobringsaboutconcernsregardingjobdisplacement.WhilesomejobsmayberenderedobsoleteduetoAI-drivenautomation,newopportunitiesemergeinfieldslikeAIdevelopment,maintenance,andoversight.Therefore,itisessentialfororganizationstofocusonreskillingandupskillingtheirworkforcetoadapttotheAI-drivenfuture.ThescalabilityofAIsolutionsisanothercriticalfactor.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources,makingthemhighlyscalable.Thisscalabilityisparticularlyimportantinindustrieswithfluctuatingdemand,suchashospitalityandretail.Furthermore,AIfosterscollaborationbetweenhumansandmachines,creatingasymbioticrelationshipwherebothcancomplementeachother'sstrengths.Forexample,AIcanhandledata-intensivetasks,whilehumansprovideempathyandcreativity.Thiscollaborationultimatelyleadstobetterserviceoutcomes.21.WhatisoneoftheprimarychallengesinintegratingAIintotheserviceindustry?A.ThehighcostofAItechnology.B.ThelackofskilledAIprofessionals.C.ThedifficultyinintegratinglegacysystemswithnewAItechnologies.D.TheresistancefromcustomerstoadoptAIservices.22.WhatarethebenefitsofusingAI-poweredtoolsinservicedelivery?A.Theyreduceoperationalcostsandimproveefficiency.B.TheycreatenewjobopportunitiesinAIdevelopment.C.Theyenhancecustomersatisfactionthroughpersonalizedexperiences.D.Alloftheabove.23.HowdoesAIcontributetothescalabilityofservicedelivery?A.Byreducingtheneedforhumanintervention.B.Byhandlingincreasingdemandwithoutaproportionalincreaseinresources.C.Byautomatingroutinetasks.D.Byprovidinghighlypersonalizedexperiences.24.WhatisthesymbioticrelationshipbetweenhumansandAIintheserviceindustry?A.AIhandlesdata-intensivetasks,whilehumansprovideempathy.B.Humanshandledata-intensivetasks,whileAIprovidescreativity.C.AIhandlescustomerinteractions,whilehumanshandleAImaintenance.D.HumanshandleAIdevelopment,whileAIhandlescustomerservice.25.Whatdoesthepassagesuggestaboutthefutureofjobsintheserviceindustry?A.ManyjobswillbereplacedbyAI.B.NewjobopportunitieswillemergeinAI-relatedfields.C.Jobroleswillremainunchanged.D.Thenumberofjobswilldecreasesignificantly.三、句子匹配要求:下列每句均出自后文某篇短文。请根据短文内容和句子意思,为每句确定出处,并在答题卡上将对应的短文编号涂黑。本部分共10题,每题2分,满分20分。26.ThescalabilityofAIsolutionsisanothercriticalfactor.27.AIenablesbusinessestoanalyzevastamountsofdatatounderstandindividualpreferencesandbehaviors.28.TheintegrationoflegacysystemswithnewAItechnologiesposesasignificantchallenge.29.AIfosterscollaborationbetweenhumansandmachines,creatingasymbioticrelationship.30.AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks.31.TheriseofAIalsobringsaboutconcernsregardingjobdisplacement.32.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources.33.AIisnotjustafuturisticconcept;itisapresent-dayrealitythatisreshapingtheserviceindustry.34.Forinstance,AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks.35.Therefore,itisessentialfororganizationstofocusonreskillingandupskillingtheirworkforcetoadapttotheAI-drivenfuture.A.Passage1B.Passage2C.Passage3D.Passage4E.Passage536.AIisnotjustatool;itisacatalystforchangethatisreshapinghowbusinessesinteractwiththeircustomers.37.Thistransformationisnotwithoutitschallenges,however.OneofthebiggesthurdlesistheintegrationofexistingsystemswithnewAItechnologies.38.ThebenefitsofAIinservicedeliveryareundeniable.Forinstance,AI-poweredtoolscansignificantlyreduceoperationalcostsbyautomatingroutinetasks.39.ThescalabilityofAIsolutionsisanothercriticalfactor.Unliketraditionalservicemodels,AIsystemscanhandleincreasingdemandwithoutaproportionalincreaseinresources.40.AIenablesbusinessestoanalyzevastamountsofdatatounderstandindividualpreferencesandbehaviors,leadingtotailoredserviceofferingsthatmeetspecificcustomerneeds.四、段落信息匹配要求:下列每段均描述了后文某篇短文中的一个或多个方面。请根据短文内容和段落意思,为每段确定出处,并在答题卡上将对应的短文编号涂黑。本部分共5题,每题2分,满分1

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