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CONSUMER&
BRANDBrandKPIs
for
grocery
stores:Marktkauf
in
GermanyConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Marktkauf’sperformance
inthe
grocery
store
market.Fieldwork:June2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202474%
of
Marktkauf
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Marktkauf’sbranding
resonates
withMillennials•Marktkaufrankstenthinawareness
within
thesimilarly
to
other
brandsinthe
industrygrocery
store
market•Marktkaufgenerally
appealstomen
more
thanwomen•Thepopularity
ratingof
Marktkaufis22%•Marktkaufranksninth
inusage•Among
Marktkaufenthusiasts,32%
fallunderthehigh-income
category•Interms
of
loyalty,Marktkauf
isninth
inGermany•Marktkaufhasascore
of
8%
formedia
buzz•Consumers
want
theirgrocery
store
brandstohavefriendliness,
reliability,
and
highvalue3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Marktkauf
at
74%Brand
profile:
snapshotBrand
performance
of
Marktkauf
inGermany74%65%22%21%8%AwarenessPopularityUsageLoyaltyBuzz5Notes:Grocery
stores‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents(awareness),
n=814,
respondents
who
know
the
individual
brand
(popularity),
n=814,
respondents
whoknow
the
individual
brand(usage),
n=168,
respondents
who
have
used
the
individual
brand
(loyalty),
n=814,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Marktkauf’s
branding
resonates
with
Millennials
similarly
to
other
brands
in
theindustryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations34%
34%34%33%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeMarktkauf
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatMarktkauf
islikedby11%
ofBaby
boomers
and
34%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is13%
and
33%,
respectively.21%20%13%ForMillennials
andGen
Z,
34%
and
20%
feel
positivelytowards
Marktkauf,versus
34%
and
21%.
Socurrently,forMarktkauf,Millennials
connect
most
with
theirbrandcompared
tothe
overall
industryuser.11%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestogrocery
stores,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:n=183,
Marktkauf
enthusiast,
n=1,232,
grocery
storeusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Marktkauf
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Marktkauf
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.7%10%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Marktkaufhasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.49%51%50%50%51%
ofmen
likeMarktkauf
compared
to49%
ofwomen,
whereas
fortheoverallindustry,50%
of
women
usegrocerystores
compared
to50%
of
men.88%84%10%
ofMarktkauf
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to7%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
grocery
stores,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=183,
Marktkaufenthusiast,
n=1,232,
grocery
storeusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Marktkauf
enthusiasts,
32%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.24%29%Single32%32%35%33%23%26%CoupleSingleparentNuclear32%
ofMarktkauf
enthusiastsare
fromhigh-income
households.Marktkauf’sbrandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
31%
of
Marktkaufenthusiastshavethiscurrent
livingsituation.7%8%38%31%23%Multi-generational1%1%9%10%30%ExtendedOther5%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
grocery
stores,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=183,
Marktkauf
enthusiast,
n=1,232,
grocery
storeusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
grocery
store
brands
to
havefriendliness,
reliability,
andhigh
valueBrand
profile:
qualitiesQualitiesuserswant
from
grocery
store
brandsForgrocery
stores,
thetopthreequalitiesusers
want
from
abrand
arefriendliness,
reliability,
and
highvalue.Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernessMarktkauf
users
alsoappreciate
thesekey
attributes,indicating
Marktkaufexudes
thesequalities.60%40%20%0%SocialresponsibilityCoolnessThequalitiesthatMarktkaufenthusiastsareleast
focused
on
arethrill/excitement
andboldness.ReliabilityExclusivityMarktkauf
shouldwork
onpromotingsocial
responsibility
to
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
grocery
stores,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
togrocery
stores,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
togrocery
stores,which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=168,
Marktkauf
users’,n=183,
Marktkauf
enthusiast,
n=1,232,
grocery
store
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Marktkauf
fans,
32%
state
that
they
get
excited
about
grocery
storesBrand
profile:
attitudesWhat
doconsumersthink
ofgrocery
stores
ingeneral?47%44%39%33%33%32%29%26%24%22%21%19%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustgrocery
storestopicsrelating
togrocery
storesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
grocery
stores
do
youagreewith?”;
Multi
Pick;“When
it
comesto
grocery
stores,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=183,
Marktkauf
enthusiast,
n=1,232,
grocerystoreusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1174%
of
Marktkauf
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
grocery
stores,
theaverageawareness
ofabrandinGermany
is
74%.
Awarenessof
Marktkauf,however,
isat65%.Awareness22%
ofGerman
grocery
store
users
saytheylikeMarktkauf,compared
toanindustryaverage
brandpopularity
of36%.21%
ofindustryusers
inGermany
say
theyuseMarktkauf,withtheaverage
usageof
abrandat37%.BuzzPopularity74%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
78%.Marktkauf
hasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of8%compared
to
21%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Grocery
stores‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents(awareness),
n=814,
respondents
who
know
the
individual
brand
(popularity),
n=814,
respondents
whoknow
the
individual
brand(usage),
n=168,
respondents
who
have
used
the
individual
brand
(loyalty),
n=814,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Marktkauf
ranks
tenth
in
awareness
within
the
grocery
store
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofMarktkaufRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Aldi96%96%96%96%95%94%94%83%66%65%2Lidl3Edeka35%4Rewe5NettoMarken-DiscountKauflandPennyUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.665%78NormaOutofallrespondents,
65%
were
aware
of
Marktkauf.Thisranksthemtenthcompared
tootherbrandssurveyed
inthismarket.9AlnaturaMarktkaufAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Marktkauf
is
22%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofMarktkaufRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Lidl61%60%58%58%54%38%35%24%23%23%22%2Edeka3Aldi4ReweOutofconsumers
who
knew
thebrand,
22%
saidtheyliked
Marktkauf.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.5KauflandNettoMarken-DiscountPenny678denn's
BiomarktAlnatura78%9PopularityN/A10BIOCOMPANY14
Notes:“When
it
comesto
grocery
stores,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=814,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Marktkauf
ranks
ninth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofMarktkaufRank#
BrandUsage
%66%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
grocerystores,
which
ofthefollowing
brandshaveyou
used
inthe
past12
months?”.1Lidl21%2Aldi65%3Edeka62%Outofconsumers
who
knew
thebrand,
21%
saidtheyused
Marktkauf.Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.4Rewe61%5KauflandNettoMarken-DiscountPenny54%646%740%8Norma22%79%9Marktkaufdenn's
Biomarkt21%UsageN/A1020%15
Notes:“When
it
comesto
grocery
stores,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;Base:
n=814,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Marktkauf
is
ninth
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofMarktkauf’s
consumersRank#
BrandLoyalty
%90%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Rewe2Aldi88%26%3Edeka87%4Lidl87%5KauflandNettoMarken-DiscountPenny86%684%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
grocery
stores,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.781%74%8AlnaturaMarktkauffamila79%974%Outofrespondents
whohaveused
Marktkauf,74%saidthey
would
usethebrand
again.LoyaltyN/A1073%16
Notes:“When
it
comesto
grocery
stores,
which
ofthe
following
brands
are
youlikely
touse
againin
the
future?”;
Multi
Pick;Base:n=168,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Marktkauf
has
a
score
of
8%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofMarktkaufRank#
BrandBuzz%42%41%40%36%29%24%24%15%10%9%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.8%1Aldi2Lidl3EdekaOutofconsumers
who
knew
thebrand,
8%
saidtheyhadheardaboutMarktkauf
inthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4KauflandRewe56Penny7NettoMarken-DiscountBIOCOMPANYAlnaturafamila892%Buzz9N/A1017
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=814,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifyandunderstand
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