国家开放大学《管理英语2》考试题及答案

第页国家开放大学《管理英语2》考试题及答案单元自测1(1)—DoyoumindifIrecordyourlecture?—_________________.Goahead.【答案】Notatall(2)—Iwasworriedaboutmymath,butMr.WhitegavemeanA.—_________________.【答案】Congratulations!(3)—I’mterriblysorrythatI’vespilledsomecoffeeonthetable.—_________________.【答案】Itdoesn’tmatter(4)－How’syourmotherdoing?—_____________________.

【答案】Sheisverywell(5)—Wouldyouliketogototheconcertwithus?—_________________,butI’vepromisedtohelpJimwithhisChinese.Thankyouallthesame.【答案】IwishIcould(1)WethinkthatSmithshouldbetoldabouthis______conditionassoonaspossible.【答案】physical(2)Hewasalways______insharinghisenormousknowledge.【答案】generous(3)Hisactionisalways______withhiswords．【答案】consistent(4)Oneday,ourdreamswill____________reality.【答案】turninto(5)Theenemyhasstrengthenedtheir______position.【答案】defensive(1)—Canyougoskatingwithusthisafternoon?—Sorry,Ican’t.I________takecareofmylittlesisterathome.【答案】haveto(2)Heis________thiscompany.【答案】inchargeof(3)Hesayswhathethinksanddoeswhathewantstodo,________otherpeople’sfeelings.【答案】regardlessof(4)Morethan30people______theposition.【答案】appliedfor(5)―Whosetextbookisthis?

―It_______John’s.Ithashisnameonit.【答案】mustbe

(1)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Therearemoreantsthananyotherkindsoflandanimalsintheworld.Theyrangefrom0.1toinchlongandareusuallyyellow,brown,red,orblack.

后文省略【答案】BACCA

(2)二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。GoodCommunicationSkills-KeytoAnySuccess1.Goodcommunicationskillsarethekeytosuccessinlife,workandrelationships后文省略【答案】FFFTT

(3)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Thehousesweliveinarevery.Theykeepusfrombeingcoldinthewinterandhotinthesummer.Inthewintertheykeepoutofthesnow.

后文省略【答案】BCABC

(4)二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Thankyousomuchforyourgeneroushospitality.2.Atruefriendissomeonewhoreachesforyourhandandtouchesyourheart.

3.Idon’tknowwhyheislate,hemighthavehadanaccident.4.Theyarewillingtounderstandtheirpartner’spositionfirstbeforetryingtogetunderstood.5.Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.【答案】CCABA单元自测2(1)—Hi,Helen,I’llhaveaninterviewtomorrow.I’mafraidIcan’tmakeit.—

【答案】Sure,youcan.Takeiteasy.(2)—

—MynameisHelen,andIwasbornin1980.Mymajorwaselectricalengineering.【答案】Tellmealittlebitaboutyourself,please.(3)—MayIaskyouwhyyoulefttheformercompany？—

【答案】BecauseIwanttochangemyworkingenvironmentandseeknewchallenges.(4)—Whatstartingsalarydoyouexpect?—

【答案】I'dliketostartat￥5000amonth.(5)—

？—IhaveworkedforIBMfor3years.【答案】Whatisyourworkingexperience?(1)I’mwritingto________apositionasacomputerengineerinyourcompany.【答案】thankfor(2)Youcantrythesemethodstokeepyourinterviewanxiety________control.【答案】under(3)Hiringtherightemployee________you________athousandtimesoverinhighemployeemorale.【答案】pays…back(4)Weshouldtakethedegree________accountwhenwerecruitanewsecretary.【答案】into(5)Youmust________theannualcertificationofemploymentonlinewithin15days.【答案】submit(1)________acompanyreallywantsisacandidate________hastherightskills.【答案】What…that(2)Thesetipsmayhelpyouavoid________bademployeesforyourcompany.【答案】hiring(3)Thecandidateshoulddressinamannerthatisappropriatetotheposition________heisapplying.【答案】forwhich(4)Youalsoshouldsendaresume________theemployerknowmoreinformationaboutyou.【答案】tolet(5)Hiringagoodemploymaycostmuchmoneyandtime,_______,itcanwinmuchmoreforthecompanyinfuture.【答案】however

(1)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Stressaroundinterviewsisofteninfluencedbyourassumptionswemaketoourselvesabouttheprocess.后文省略【答案】BBAAC

(2)二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Hiringtherightemployeeisachallengingprocessforacompany.Abadhirenotjustwastesyourtimeandmoney,butalsoimpactstheteamspiritandcompanymorale.

后文省略【答案】TFFTT

(3)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Theoldsaying“practicemakesperfect”appliestointerviewingtoo.Conductpracticeinterviewswithafriendorfamilymember,andaskfortheirfeedback后文省略【答案】ACBCB

(4)二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Theoldsaying“practicemakesperfect”appliestointerviewingtoo.2.Abadhirenotjustwastesyourtimeandmoney,butalsoimpactstheteamspiritandcompanymorale.

3.Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.4.Stressaroundinterviewsisofteninfluencedbyourassumptionswemaketoourselvesabouttheprocess.5.Wecan’tpossiblygettheworkdonebyOctober.【答案】BBACA单元自测3(1)—ShouldIleaveearliertomorrowmorning?—______________________【答案】Yes,it’sbettertoleaveearliertoavoidthemorningtraffi(2)—______________________—Itmightbeagoodideatoreadsomesimplifiedbooksfirst.【答案】Whatbookswouldyourecommend?(3)—Anysuggestionsfortheproject?—______________________【答案】Iadviseyoutoputmorehandsinthisproject.(4)—______________________—Intotal,itshouldbeabout15,000RMBforthethree-daytraining.【答案】Howmuchhaveyoubudgetedforthetraining?(5)—______________________—Everythingisgoingsmoothly.【答案】Howiseverythinggoing?(1)Writethetelephonenumberdownyouforget.【答案】incase(2)Doeshisabsencetoyourwork?【答案】makeadifference(3)Weneedtocarryoutaproper（

）ofthenewsystem.【答案】evaluation(4)Anyonewhohasworkedhereforoverthreeyearsis

forsickpay.【答案】eligible(5)Howmanyplayersdoesabaseballteam？【答案】consistof(1)Participantshave_____theProductivityAnalysisWorksheet.【答案】completed(2)Accordingtotheirfeedbacksheets,theparticipantsareall_____withthetraining.【答案】satisfied(3)Thetrainingis_____positiveresultsonthejobtheyarepresently_____.【答案】bringingabout,doing

(4)Americanyoungpeoplewouldrather______advicefromstrangers.【答案】get(5)______youpreparecrosstrainingplans,youneedtoconsiderboththecompanybenefitsandtheemployeebenefits.【答案】As

(1)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。PPHCandGooseneckaretwoorganizationsthatdosimilarcommunitywork.Eachhashiredanewstaffmembertomakecontactwithandprovideservicestonewparents后文省略【答案】CABCA

(2)二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Crosstrainingistraininganemployeetodoadifferentpartoftheorganization'swork.TrainingworkerAtodothetaskthatworkerBdoesandtrainingBtodoA’staskiscrosstraining.

后文省略【答案】FTTTF

(3)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Wanttokeepyourstaffmotivatedaboutlearningnewconcepts?Thequalityandvarietyoftheemployeetrainingyouprovidearekeysformotivation.

后文省略【答案】ACBBC

(4)二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Bythefollowingweek,whenhe’sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.2.Wecan’tpossiblygettheworkdonebyOctober.

3.Whenyoustartajob,youmuststicktoit.4.Willyoubeinvolvedinopeningthenewoffice?5.Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.【答案】CAABB单元自测4(1)—Let’smakeplanfirstforourevents,shallwe?.

—________________【答案】OK,let’sdoit.(2)—Howdoyouthinkofthethemeofourevent?—________________【答案】It’sprettygood.(3)—YourplanisperfectandIbelievethatitwillbeagreatsuccess.—________________【答案】Thankyouverymuch.(4)—Whatkindofeventareyougoingtoplan?—________________

【答案】Abirthdaypartyformybrother.(5)—

?—Itwillbeheldonthe3rdfloorofShakiratonHotel.【答案】Whatistheaddressofyourspeech(3)Yourlong-termsuccessineventplanningwillbebased

theexperienceyouhad.【答案】on(4)Hekeepsonhisfocuson

money.【答案】making(5)Weshouldkeepinmind

thefeedbackisveryhelpfulforplanningfuturemeetingsandevents.【答案】that(1)Theyhavedisagreement__theplanofcelebratingthefoundingofthecommunity.【答案】on(2)______thefeedbackisveryhelpfulforplanningfuturemeetingsandevents.【答案】Getting(3)Thisinvolves______thehigh-levelreasoningbehindyourintentionsfortheevent.【答案】identifying(4)Attheendoftheday,youwantallattendees_____youreventtorememberthiskeymessagethatyou’vespentalongtimereinforcing.【答案】leaving(5)Let’s______ourplan.【答案】start

(1)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Successfulandmemorableeventsdon’tjusthappen.Organizingandholdinganeventtakesplanning.

后文省略【答案】CCBCA

(2)二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。UseThese(of10)TipstoStartYourEventPlanningCareerStep–Getexperienceandvolunteeryourtimeindifferenteventservices.Therearesomanyaspectsofeventsincluding,workingforagraduationevent,asportscompetition,volunteeringfornonprofits,andworkingforanestablishedeventplanner后文省略【答案】FFTFF

(3)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Successfuleventsdon'tjusthappen-they'retheresultof.Thetheevent,thebiggertheplan.

后文省略【答案】BACCB

(4)二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Whetherit’sananniversary,asportingeventoraretirementparty,andnomatterhowmuchtimeyouhave,yourevent’ssuccessisinthedetail.2.Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.

3.Youwantallattendeesleavingyoureventtorememberthiskeymessagethatyou’vespentalongtimereinforcing.4.Thisinvolvesidentifyingthehigh-levelreasoningbehindyourintentionsfortheevent.5.Ithinkwhatshouldbedoneistocreatemorejobopportunitiesforstudents.【答案】ABACA单元自测5(1)—What’syourviewonourquestionnaire?—________________【答案】Firstofall.We’dbetterchangeourquestionorder.(2)—Wouldyoumindfillingthequestionnaireforme?—________________【答案】Noproblem.Justgivemeyourquestionnaire.(3)—Thankyouverymuchforansweringourquestions.Itreallyhelpsourmarketresearchalot.—________________【答案】It’smypleasure.(4)—Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyouamoment?—

.【答案】Byallmeans(5)—

?—Twiceaweek.【答案】Howoftendoyouuseourcompany’sproduct(1)I’dliketo_______thatthestaffmemberwhoservedmedidn’treallyseemtoknowwhathewasdoing.【答案】pointout(2)Youneedto_____thosequestionnairepapersforyourcompany.【答案】handout(3)Questionnairesarenotsuitable_____somepeople.【答案】for(4)Ourcompanywill_____thecustomers’suggestions.【答案】respondto(5)Thequalityofquestionnairewill_____howmuchinformationweknowfromourcustomers.【答案】affect(1)____face-to-faceinterviews,questionnairesarecheaperforcollectingdatafromalargenumberofrespondents.【答案】Comparedto(2)Questionnairesareeasyto____.【答案】analyze(3)Whereareyouusedto____vegetables?【答案】buying(4)Customers______refusetofillingthequestionnairearenotpermittedtobuytheproduct.

【答案】Who(5)TheJiaheCommunityServiceCenterisaboutto______serviceforresidents.【答案】provide

(1)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Questionnairescanbeasimplewaytogettoknowyouraudience’sopinions.Thoughitiseasytowriteaquestionnaire,youneedalotofskillandexperiencetowriteagoodone.Luckily,gooddesignskillscanbelearnedinashorttime后文省略【答案】CCAAB

(2)二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Questionnaires:Advantages&DisadvantagesEverycoinhastwosidesandquestionnairesarenodifferent.Withquestionnaires,theadvantagesoutweighthedisadvantages后文省略【答案】TFTFT

(3)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。TheQualitiesofaGoodQuestionnaireItshouldbenotedthatonedoesnotstartby(1)questions.Firstly.wehavetodecide'whatarethethingsoneneedstoknowfromtherespondentinordertomeetthesurvey'sobjectives?'

后文省略【答案】AACBA

(4)二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Inaword,takingthetimetodevelopawell-designedandparticipant-friendlyquestionnairewillgiveyouusefuldatathatcanhelpyoumaketherightdecisions.2.Anewfoodmarketwillbebuiltinourcommunitynextmonth.

3.Ithinkwhatshouldbedoneistocreatemorejobopportunitiesforstudents.4.Incontrasttoothercountries,theU.Shasnonationalcollegeentranceexam.5.Onthelastdayoftheoldyear,thereisafamilydinner.【答案】ACABB单元自测6(1)—Iamsorry.Nowwhatwerewetalkingabout?—

.【答案】Youweresayingthatyouusedtobeateacher(2)—Whatdoyouthinkofyourmother’sadvice?—

.【答案】Itdoesn’tfitus,actually(3)—Canyoustayherelonger?—

,butIhavetobebacktomorrow.【答案】I’dloveto(4)—Thisjacketissogood.

?—It’s200yuan.Icangiveyouspecial20%discountonit.【答案】Howmuchisit(5)—HowdoyoulikelivinginBeijing?—

.【答案】Iloveit.Beijingissuchabeautifulcity(1)Ihavecoffee

breakfasttime.【答案】at(2)Themusic

likethesingingofabird.【答案】sounds(3)Ilikecookingformyfriendsin

freetime.【答案】my(4)Ididn’tdo______lastweek.【答案】anything(5)Theyhavelearnedabout______inrecentyears.【答案】hundredsofEnglishwords(1)You’dbetterhaveyourhair_____beforegoingtoyourfriend’swedding.【答案】cut(2)Herarticleis____inherclass.【答案】thebest(3)Look!__________.【答案】Herecomesthebus(4)Iwouldrather______twoweeksearlier.【答案】youhadcomehere(5)—Didthemedicinemakeyoufeelbetter?—No.Themore

,

Ifeel.【答案】medicineItake;theworse

(1)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Marybeganplayingtheviolinwhenshewasonlysix.Herfathercameacrossareallyoldinstrumentathisaunt’shouse,andhebroughtitbackhomewithhim.Maryloveditandimmediatelytriedtoplayit后文省略【答案】CBABB

(2)二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Xiaoyan,Ithoughtyou’dliketoknowwhathashappenedtoyourreportaboutimprovingthewebsite后文省略【答案】FFFTT

(3)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Everyonewantstohealthyandhappy.Whenillnessdoescome,thewholefamilyis.Manyadjustments（调整）havetobemadethefamilyroutine（日常工作）needn’tbedisturbedcompletely.

后文省略【答案】BCACA

(4)二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Amanandhiswifehadasmallrestaurantnearastation.2.Onthelastdayoftheoldyear,thereisafamilydinner.

3.Afewminuteslaterthedoctorcameoutofhisroomforthethirdtime.4.Youcanseemanyinterestingthingsonyourway.5.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.【答案】CBABB单元自测7(1)—Whydoyoulookunhappy.What’sthematter?—

.【答案】I’mratherdisappointedwiththepoorqualityoftheradioI’vejustbought.(2)—Customer:Wehaveorderedforalmostonehour.Whyisitsohardtogetourdishesreadyinyourrestaurant?—Waiter:

【答案】I’mreallysorryaboutthat.(3)—

—NeitherdoI.Lookatourcommunity,itissuchamess.【答案】Ireallydon’tthinkourservicecenterissatisfying.(4)—Hello,isthatservicecenter?Theelevatorofourapartmentdoesn’twork.—

【答案】Sorry,I’llhaveitcheckedoutatonce.(5)—

?—That’sgreat!【答案】HowaboutgoingtodinnerattheMexicanrestauranttonight(1)TheheatingsystemofourapartmentbrokedownsoImadea______calltothecommunityservicecenter.【答案】complaint(2)We

itverymuchthatyou’vecometogiveusatimelyride.Otherwisewewouldmissthetrain.【答案】appreciate(3)Wefeel

withtheinconveniencetheservicecenterbroughtus.【答案】disappointed(4)Ourworkershavebeencheckingtheheatingsystemsinceyoucalledus.I

youitwillperformwellsoon.【答案】assure(5)Weareunder______tofinishthetaskwithinsuchlimitedtime.【答案】pressure(1)Theypromised

thecarforus.【答案】torepaired(2)Idon’tknow

.Ijustarrivedheretwominutesago.【答案】what’sgoingon(3)They

sincelastnight.Theyareabouttofinishthework.【答案】havebeencleaningthesystem(4)Themoreinformationyoucanget,

inyourfield.【答案】themorecompetitiveyouwillbe

(5)Itisonlybyagreeingwiththeirviewpointand

thatyouwillresolvethesituationandsendthecustomerawayhappy.【答案】suggestingapossiblesolution

(1)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.Ifthishappenstoyou,youshouldrememberthattheyareactuallyexpressingtheirdissatisfactionaboutthecompanyandnotaboutyouasanindividual.后文省略【答案】ACBCC

(2)二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Feedbackfromyourcustomersisveryimportant.Themoreinformationyouhavefromthem,themorecompetitiveyouwillbeinyourfield后文省略【答案】FTFTF

(3)二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Imaginethissituation:youhaveboughtafaultyitemfromashopandyoutakebacktocomplain.Yougodirectlytotheshopassistantandtellthemyourproblem.

后文省略【答案】BACAC

(4)二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.2.Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.

3.Youwilldoeverythingwithinyourpowertotryandresolvethesituation.4.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.5.Tocommunicatepreciselywhatyouwanttosay,youhavetofrequentlyneedtodefinekeywords.【答案】CBCAA单元自测8(1)—Goodmorning,SunshineCommunityCenter!MayIhelpyou?—

.【答案】Ineedaplumbertorepairthewaterpipeinmykitchen(2)—Wouldyoumindansweringsomequestionsaboutyourannualreport?

—________.【答案】No,aslongasitdoesn’ttakelong(3)—

?—Itwilltakeatleasttwoweeks.【答案】Howsoonwillyoufinishourannualreport(4)—Howdidyourtalkwiththecommunityresidentgo?—________Heseemedtoacceptmyexplanation，buthedidn’tsignhisnamehere.【答案】I’mnotsure.(5)—

?—Itcostsustenthousanddollars.【答案】Howmuchdoestheprinting