25秋国家开放大学《商务英语1》形考任务参考答案

国家开放大学《商务英语1》形考任务参考答案形考任务说明，本形考任务参考答案不包含口语形考任务1-3（占总形考任务30%）。综合测试形考任务（40%）一、交际用语（共计10分，每小题2分）阅读下面的小对话，从选择恰当的答语(1)Well,it'sgettinglate.Imustbegoing.Thankyouagainforinvitingmetotheparty.-_________A.Oh,it'ssolate.B.Thankyouforcoming.C.Oh,sosoon?(2)Congratulations!Youwonthefirstprize.-_________A.Yes,Ibeattheothers.B.No,Ididn’tdoitwellC.Thankyou.(3)Couldyoutakeaphotoofme?-_________A.No,asksomeoneelse.B.Noway.C.Byallmeans.(4)Good-byefornow.-_________A.ThesametoyouB.That'sOK.C.Seeyou.(5)Ithinkheisagoodlecturer.-_________A.Sorry,itdoesn'tmatter.B.SodoI.C.Yes.It'sagoodidea.(6)Whereareyougoing?-_________A.Iwanttohaveavisit.B.Ionlymeanttohelpyou.C.Iamgoingtothepark.(7)Well,aftermyreport,there’llbeabreakforrefreshments.-_________A.Itwon’tbelong.B.Thankyousomuch.C.I’llseeit.(8)Thebabyissleeping.Couldyoupleaseturndowntheradio?-_________A.Idon’tcare.B.I’msorry.C.Itdepends.(9)Hello,Sally.What’sthematterwithyou?Youlookworried.-_________A.Don’tmentionit.B.Ihaveaheadache.C.Yeah,that’strue.(10)Hehasgotfired.-_________A.Sowhat?B.Iamnotsure.C.Ican’tbelieveit.(11)Howdoyoudo?-_________A.Fine,thankyou.B.Howdoyoudo?C.Nottoobad(12)IbetthatMikewishedyouhadtoldhimthatearlier.-_________A.Weshouldtellhim.B.Hewon’tdothat..C.Well,Idon’tthinkso.(13)Sincetimeislimited,I’vegottohurry.-_________A.Makeiteasy.B.Goslowly.C.Takeyourtime(14)_________-Youtoo!A.HappyNewYear!B.Whatabeautifulday!C.Helpyourself!(15)HowlongdoestheremittancetakefromNewYork?-_________A.I’mnotsure.Itdependsonthemodeyourpartnerchose.B.I’mnotsureaboutthat.Itisabigcity.C.Idon’tknowforsure.Itisquitebusynowinourbank.(16)Well,it'sgettinglate.Imustbegoing.Thankyouagainforinvitingmetotheparty.-_________A.Oh,it'ssolate.B.Thankyouforcoming.C.Oh,sosoon?(17)Wouldyouliketojoinusforthepicnicthisweekend?-_________A.Yes,Ihaveanmeeting.B.No,Ilikepicnic.C.Thanks,I’dloveto.(18)Good-byefornow.-_________A.Good-byefornow.B.That'sOK.C.Seeyou.(19)Letmeintroducemyself.I’mPeter.-__________A.Whatapleasure.B.Pleasedtomeetyou.C.Idon’tknow.(20)Ihopeyou'llsucceedineverything!-_________A.I'msorrytohearthat.B.It'sapity.C.SodoI.(21)Whydidn’thejusttellsomeonethetruth?-_________A.Sobecarefulwithourjob.B.Hewastooscaredtotellit.C.Youshouldhavetoldhimthatearlier.(22)Sally,couldyoulendmeyourcalculator?Mineisnotworking.-________________A.Itdoesn’tmatter.B.No,Ican’t.C.Sure.Whydoyouneedit?(23)Hello,David!Ihaven’theardfromyouforalongtime.Howhaveyoubeenrecently?-__________________A.That’sOK.B.Longtimenosee.C.Notbad,thankyou.(24)Jimhasagreatsenseofhumor,doesn'the?-_________A.No.Heishumorous.B.Yes.Heislesshumorousthanyou.C.Icouldn'tagreemore.(25)I’dliketohaveahamburger.Whataboutyou?-__________________A.Ahamburger,too.B.Howaboutthebookstore?C.Howaboutthebookstore?(26)Hello,I’mSusan.Nicetomeetyou.-____________A.Areyou?B.Nicetomeetyou,too.C.Verynice.(27)Couldyouhelpmewithmyphysics,please?-_________A.No,noway.B.No,Icouldn’t.C.SorryIcan’t.Ihavetogotoameetingrightnow.(28)Idon’tthinkheisthebestpersontofitforthejob.-_________________A.Oh,it’ssuchapity!B.Oh,itsoundsinteresting!C.I’mgladtohearthat!(29)What’sthepurposeofyourvisittoday?-_______________A.Uh,I’mnotsure.B.I’mintendingtoaskforyouradvice.C.Yes,I’dliketotalkwithyou.(30)ShallwegoshoppingthisSunday?-_________A.Whynot?Goodidea!B.I’venoidea.C.Yes,youwill.(31)It’snicetomeetyouinmyoffice.-___________A.Iwanttotellyouitisfinetoday.B.Ionlymeanttohelpyou.C.Iamheretodaytodiscusstheissue.(32)Hehasgotfired.-________A.Sowhat?B.Iamnotsure.C.Ican’tbelieveit.(33)Whydidn'tyoutellme?-_________A.Sorry,Iforgot.B.I'msorryyoushouldwait.C.Idon'tknow.(34)Couldyouhelpmewithmyphysics,please?-_________A.No,noway.B.No,Icouldn’t.C.SorryIcan’t.Ihavetogotoameetingrightnow.(35)HowcanIimprovemyEnglish?-_____________A.It’sagoodidea.B.That’seasy.C.You’dbetterreadmore.二、词汇语法（共计30分，每小题2分）阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。(1)Thereisalittle_____thathewillgetapromotioninthatcompany.A.optionB.chanceC.luck(2)Iamrequestingatwo-week_____ofabsence.A.leaveB.holidayC.vacation(3)Now,wehaveenlargedand________ourdomesticmarketandEuropeanmarket.A.consolidatedB.mergedC.purchased(4)Theintroductionisalways_____thebook.A.inthefrontofB.onthebackofC.aheadof(5)We’llletyouknowwhenwe________andonceitisdecided,itwillnotbechanged.A.takeitawayB.giveawayC.makeadecision(6)_____wearetoolateforthemeeting?A.EventhoughB.EvenifC.Whatif(7)Ourfactoryhasboughtseveral_____recently.A.machinesB.worksC.pieces(8)Thewholedepartmentwillparticipate______thediscussion.A.onB.inC.to(9)Wecan'tgo_____itisraining.A.forB.becauseC.as(10)ItriedagainandfoundI_____solveitbymyself.A.shouldB.couldC.might(11)___________isveryimportantthatyoudon’tmakeanymistakeswhenyoucalculatethosefigures.A.ThatB.WhatC.It(12)Pricesmaychangequicklyifsupplyordemand________.A.changesB.changeC.willchange(13)Aroundthetable_____fromdifferentgroups.A.thedirectorssatB.didthedirectorsitC.satthedirectors(14)IbetthatMikewishedyou________himthatearlier.A.toldB.havetoldC.hadtold(15)Wedon’t______smokinginthelibrary.A.allowB.alterC.alarm(16)Aftertalkingwiththemanagerofthecompany,hecouldnotinsistonhis_____opinion.A.singleB.personalC.individual(17)Mr.WilliamForest,______oftheboard,madeareportonthework.A.topB.chairmanC.leader(18)Aftertheplanelanded,we_____bytaxitothehotel.A.wentoverB.wentonC.wentout(19)Haveyou___yoursisterrecently?A.heardfromB.thoughtoverC.checkedup(20)Wetryourbestto_________andyoucanbesatisfied.A.makeyourdecisionB.meetyourrequirementC.getyourway(21)Ourfactoryhasboughtseveral_____recently.A.machinesB.worksC.pieces(22)Weareusuallyveryprompt_________settlingyouraccounts.A.inB.onC.at(23)Theten-daydisplay__________finishedtomorrow.A.isB.wouldbeC.willbe(24)Everyboyandeverygirl___therighttojointheteamnow.A.haveB.hasC.had(25)Weneedsomeonewithagoodtelephonevoice,______cananswerthephoneandtakemessage.A.whichB.whoC.that(26)Weforgotto_____atimeforthenextmeeting.A.appointB.disappointC.point(27)Theyoungwoman_____herjobbecauseofthepoorworkingconditions.A.quitB.stoppedC.retiredfrom(28)Woulditpossibleto_____themeetingfortwodays？A.holdbackB.putoutC.putoff(29)Mr.Smith_____ahugesumofmoneyfromhisbusiness.A.madeB.wonC.earned(30)Iwantto_____ajobasateacher.A.leaveforB.standforC.lookfor(31)I’ll_______theremittanceforyouinourrecords.A.checkinB.checkoutC.checkup(32)ItriedagainandfoundI_____solveitbymyself.A.shouldB.couldC.might(33)_____ofthephonesisworking.A.AnyB.NoneC.All(34)Giveitasecondthought,_____youwillagreewithme.A.orB.andC.then(35)_____December31st1960,heworkedinthebank.A.ByB.OnC.In(36)Aroundthetable_____fromdifferentgroups.A.thedirectorssatB.didthedirectorsitC.satthedirectors(37)I’minterestedin_____youhavesaid.A.whatB.thatC.and(38)TherearealargenumberofAmericanswho______abroad.A.livesandworksB.liveandworkC.livingandworking(39)Itis_____totryagain.A.worthB.worthyC.worthwhile(40)Smallholesshouldbemadeinthe________clothtoletthemoistureout.A.dryB.waterproofC.wet(41)________yourcheckisreceivedwithinaweek，weshallhavenoalternative.A.UnlessB.AsC.If(42)Shephonedherfriendtosayshewasunableto_____herappointment.A.treatB.keepC.stand(43)Ifyouhadcontactedus______,wecouldhavechangedthepacking.A.theearliestB.earlierC.earliest(44)Aretwoofyou____fromHangzhou?A.allB.neitherC.both(45)Americancarscan’tsave______Japaneseones.A.somuchgasolineasB.asmanygasolineasC.gasolineasmuchas(46)There-examinationresultsindicatethatone-thirdofthegoodsarenot________standard.A.uptoB.withinC.on(47)YouareplanningtoexportthisproducttoEurope,______?A.don’tyouB.aren’tyouC.areyou(48)Itseemsthatthenewprojectwillbeeven________thantheoldone.A.goodB.betterC.best(49)It’sagoodideato____theimportantinformationforseveraltimesifnecessary.A.repeatB.requestC.regain(50)Butthechargewillbe________anditalsoslowsdowndelivery.A.morevaluableB.cheaperC.higher(51)Accountingcould______toabout7,000yearsago.A.runupB.datebackC.takedown(52)Youcan_____itandletusknowyourdecisionlater.A.thinkB.thinkaboutC.thinkout(53)_____wearetoolateforthemeeting?A.EventhoughB.EvenifC.Whatif(54)Asalways,Iam______abouttheissue.A.concerningB.concernedC.concerns(55)Wewillapplythisinvention______theproduction.A.forB.inC.to(56)Everystoryhasitshappyending,andso________thisone.A.isB.doesC.do(57)Theharderitistomakevegetablegrow,thehigher_____.A.CostB.isthecostC.thecostis(58)Thosenumbersmean______moneyyou’veearnedorlost.A.sothatB.incaseC.howmuch(59)Themusic____meofmychildhood.A.resetsB.remembersC.reminds(60)Myauntprovidesgoodservices，somany_____customerscomeeveryday.A.normalB.generalC.regular(61)Butthechargewillbe________anditalsoslowsdowndelivery.A.morevaluableB.cheaperC.higher(62)Mr.Smith_____ahugesumofmoneyfromhisbusiness.A.madeB.wonC.earned(63)Everysuccessfulbusinesspersonlearned_____failure.A.onB.forC.from(64)Theintroductionisalways_____thebook.A.inthefrontofB.onthebackofC.aheadof(65)Ifshewantstocall_____,I’llbehereallday.A.anyoneB.anythingC.anywhere(66)Thecustomerboughtabottleof_____wine.A.FranceB.FrenchesC.French(67)AtuniversityInever________myassignmentsinlate.A.handB.handedC.hashanded(68)Allofuswillreceivearaise,_____?A.wouldn’tweB.won’tweC.didn’the(69)Thisisthemagazine____Icopythepicture.A.fromwhichB.whichC.that(70)ThetripfromBeijingtoTianjinis_____thanIthought.A.fartherB.furthestC.furthermore(71)In_____ofquality,ourproductsarethebestA.termedB.termingC.terms(72)Wemustconsidereach_____ofthisplanbeforedoingit.A.aspectB.respectC.prospect(73)Hehas____hisphonenumberinthephonebooktomakesurethathehadgotitright.A.checkedinB.checkedupC.checkedout(74)Thewholedepartmentwillparticipate______thediscussion.A.onB.inC.to(75)Theoldwomancan’tread____write.A.orB.andC.so(76)There-examinationresultsindicatethatone-thirdofthegoodsarenot________standard.A.uptoB.withinC.on(77)AtuniversityInever________myassignmentsinlate.A.handB.handedC.hashanded(78)Onlybydoingtwojobs,_____continuehiseducation.A.washeabletoB.hebeabletoC.hewasableto(79)Aftertalkingwiththemanagerofthecompany,hecouldnotinsistonhis_____opinion.A.singleB.personalC.individual(80)Now,wehaveenlargedand________ourdomesticmarketandEuropeanmarket.A.consolidatedB.mergedC.purchased(81)Thenpeople,whoareinterested,can_____thejob.A.throwoffB.tendtoC.applyfor(82)I’llgetyourRMBforyouwhileyou’re________theseforms.A.fillingoutB.takingoutC.workingout(83)Weshouldthinkaboutthisproblem_____.A.onallitsaspectsB.fromitseffectsC.withnoresults(84)Mypianoisnotsoexpensiveas________.A.himB.he'sC.his(85)Wehadplentyofmeatbut____salt.A.notafewB.noC.notmany(86)___________isveryimportantthatyoudon’tmakeanymistakeswhenyoucalculatethosefigures.A.ThatB.WhatC.It(87)Everystoryhasitshappyending,andso________thisone.A.isB.doesC.do(88)I_____everyweekendforthelastfewmonths.A.workedB.workC.haveworked(89)Forlargersumswetakelegalstepsto________themoney.A.coverB.recoverC.discover(90)The_____willreceiveajobofferwithinthreeweeks.A.intervieweeB.appointeeC.trainee(91)Allthedirectorsagreedtoholdapress______forthecompanynextmonth.A.conferenceB.partyC.team(92)Myauntprovidesgoodservices，somany_____customerscomeeveryday.A.normalB.generalC.regular(93)Everybusinesshasits_______.A.upsanddownsB.comeandgoC.hereandthere(94)We’llletyouknowwhenwe________andonceitisdecided,itwillnotbechanged.A.takeitawayB.giveawayC.makeadecision(95)Theoldmaninvestedallhismoney_____achickenfarm.A.onB.intoC.in(96)I’velearned___________today.A.somethingnewB.newsomethingC.newsomethings(97)Atcollege,mybrotherstudiesEnglishand_______teacherisMr.Green.A.herB.himC.his(98)Pricesmaychangequicklyifsupplyordemand________.A.changesB.changeC.willchange(99)Hearrivedlatefortheparty,______madeusallverydisappointed.A.thisB.thatC.which(100)I’dliketoknowwhetherwecangetthecontainer________itisintheport.A.whyB.whenC.where(101)We’resorrytotellyouthatyourremittancehasn’t________yet.A.passedB.arrivedC.reached(102)Mr.Smith_____ahugesumofmoneyfromhisbusiness.A.madeB.wonC.earned(103)Everysuccessfulbusinesspersonlearned_____failure.A.onB.forC.from(104)Accountingcould______toabout7,000yearsago.A.runupB.datebackC.takedown(105)Afterthat,wehavetopost_________letters.A.asetofB.alotC.aseriesof(106)Ihavefinished__________yourprojectplan.A.readB.toreadC.reading(107)Themarketingdepartment________thesalesforthelastsixmonths.A.hassummarizedB.summarizeC.wassummarize(108)Onlybydoingtwojobs,_____continuehiseducation.A.washeabletoB.hebeabletoC.hewasableto三、阅读理解（共计40分，每小题4分）阅读下面的句子，根据文章内容进行判断，正确写“T”错误写“F”。1.Thisisasituationyou’veprobablyexperiencedmanytimes:youarriveforameetingtenminutesearly.Thereareseveralpeoplealreadythere.Yousayhelloandthen…Whatdoyoutalkabout?Whatdoyousay?Inthissituation,youneedtobeabletomakeasmalltalk.Asmalltalkisaninformalconversation.Weusetheterm"smalltalk"becauseitisnotaboutexchanginginformationormakingdecisionsorhavingaseriousdiscussion.It’sawaytoavoiduncomfortablesilencesandbuildstrongerrelationships.Asmalltalkmightseemtobeaboutnothingimportant,butitisimportantinitself.Beingabletomakeasmalltalkwillallowyoutomakeyourselfpartofagroup.Itwillsetthestageformoreserioustypesofcommunication.(1)Asmalltalkisakindofformaldialogue.A.TB.F(2)Theterm“smalltalk”meansthereareonlytwopersonsinthedialogue.A.TB.F(3)Asmalltalkisausefulice-breakerandcanbuildstrongerrelationships.A.TB.F(4)Asmalltalkisnotatallimportant.A.TB.F(5)Makingasmalltalkwillallowyoutomakeyouamemberofagroup.A.TB.F2.Americanstudentslearnbusinessskillsinschool.HereisastoryaboutsomeAmericanstudentswholearntbusinessskillsbyoperatingtheirownbanks.InDecember1987,theTwigletBankwasopenedatanElementarySchoolinMiami,Florida.Itisarealbankthatacceptsmoneyforsavingsandmakesloans,anditisoperatedbystudentsbetween10and12yearsold.Thebankisopenforonehourtwodaysaweek.Studentscanputtheirmoneyintothebankandwithdrawitastheywish.Officialsfromalocalbankhelpedthestudentsstartthebank.Theytrainedtwenty-threeofthemtodoallthedifferentkindsofbankjobs,fromcountingmoneytoguardingthebank.Thestudentsneededmoneytostartthebank.Theyraisedmorethan$2,000byselling50-dollarsharesinthebanktoparents,teachers,thelocalbankworkers,andcustomers.Organizingandoperatingthebankhastaughtthechildrenalotaboutthebankingbusiness.Theyhavelearnedaboutraisingandinvestingmoneyandhowtousecomputersandotherbankingequipment.Theyhavealsolearnedhowtoaskforajobandtoberesponsiblefortheirjobs.(1)Americanstudentslearnsocialskillsinschool.A.TB.F(2)SomeAmericanstudentslearnbusinessskillstooperatetheirownschool.A.TB.F(3)Thebankisopenforonehourtwodaysaweek.A.TB.F(4)Studentscanputtheirmoneyintothebankbutwithdrawingisnoteasy.A.TB.F(5)Workersfromalocalbankhelpedthestudentsstartthebank.A.TB.F3.Beads,stones,seashells,paper,preciousmetalssuchasgoldandsilver,basemetalssuchasironhaveallbeenusedasmoney.Today,moneyisprintedonpaper.Alotofcountriesusetheirowncurrency,withnamessuchasdollar,pound,franc,ruble,yuanandsoon.Since2002,18oftheEUmembershavereplacedtheirnationalcurrenciesbyEuronotesandcoins.Ifyouwanttopayforsomethinginanothercurrency,youhavetochangeyourmoneyintotheothermoney.Ifyouwanttotraveloutsideyournativecountry,youneedtochangeyourowncountry’smoneyforthemoneyofthecountryyouarevisiting.Mostlargebankssellforeigncurrencies.Youcanexchangemoneyatabankoratanofficeofatouristagency.Whereveryougo,exchangingmoneyputsyouintouchwithinternationalfinance,whichisconcernedwithexchangeratesbetweendifferentcurrencies.Decidingtheratefortheinternationalexchangeofmoneyisoneofthemostcomplexaspectsofinternationalbanking.(1)Thisbesttitleforthispassageis“TheHistoryofMoney”.A.TB.F(2)EuroisnotavailableinallEUmembercountries.A.TB.F(3)Foreignexchangerateshavesignificantimpactontheeconomyofacountry.A.TB.F(4)Currencymeansgoldintheformofpaper.A.TB.F(5)Banksareagoodoptiontogetyourmoneyexchanged.A.TB.F22.随机题1.Whenacompanyneedstoemploynewpeople,itmayadvertisethejobinanewspaperoronawebsite.However,nowadayspeopleusuallyfindadvertisementsonawebsite.Thenpeople,whoareinterested,canapplyforthejob.Theysendinaletter(orane-mail)andalsoarésumé(orCV)aswell.Thetwopartsareveryimportantinjob-hunting.Theformerisusedtoapplyforacertainposition.Thelatterisusedtointroduceeducationbackgroundandworkexperience.Butmoreandmorecompaniesaskapplicantstofilloutastandardform.Thecompany’sHumanResourcesDepartmentwillthenselectthemostsuitablepeopletoattendaninterview.(1)Wheredoesacompanyadvertisethejobwhenitneedstoemploynewpeople?A.Inabookoranewspaper.B.OnTVoronawebsite.C.Inanewspaperoronawebsite.(2)Themostcommonwaytofindanadvertisementisona_______.A.bookB.TVC.website(3)______areveryimportantinjob-hunting.A.AnewspaperorawebsiteB.AletterandarésuméC.Arésuméandanadvertisement(4)Moreandmorecompanieswillaskapplicantsto_______.A.filloutastandardformB.applyforacertainpositionC.findadvertisementsonawebsite(5)Whenthemostsuitablepeopleareselected,theyareaskedto_______.A.filloutastandardformB.joininalessonC.attendaninterview2.Accountingcoulddatebacktoabout7,000yearsago.Peopleofthattimereliedonoldaccountingmethodstorecordthegrowthofcropsandherds.Accountinghasgreatlydevelopedwiththegrowthofjoint-stockcompanies.Whenyouthinkofaccounting,youmayfindpagesoftablesandnumbers.Thatimagedoesn’tusuallygiveyoutoomuchexcitement.Whenyouhaveyourownbusiness,though,thosenumberscometomeantheworldtoyoubecausetheygiveyoutherecordofhowmuchmoneyyou’veearnedorlost.Actually,accountingisnotsimplyaboutstrangedollaramountsorboringnumbers;they’reyoursalesfigures,yourcosts,andyourprofits.Inotherwords,accountingisalanguageofbusiness.Onceyouknowhowtoworkwiththosenumbers,howtoreadthosenumbersandhowtoreadthestorytheytell,youwillbeabletomanageyourbusinesstowardgreatersuccess.(1)Accountingcoulddatebacktoabout__________yearsago.A.7,000B.6,000C.5,000(2)Peopleintheolddaysreliedonoldaccountingmethodstorecord__________.A.howmuchmoneytheyhadB.managementoftheirbusinessC.thegrowthofcropsandherds(3)Accountinghasgreatlychangedwiththedevelopmentof___________.A.cropsandherdsB.joint-stockcompaniesC.internetcompanies(4)Accountingisveryimportantinyourbusinessbecauseitshows_______.A.howmuchmoneyyou’veearnedorlostB.pagesfulloftablesandnumbersC.strangedollaramountsorboringnumbers(5)Accordingtothewriter,accountingis_________.A.alanguageofbusinessB.yoursalesfigures,costs,andprofitsC.BothAandB3.Thekeytomostbusinesses’successiscustomersatisfaction.Therearetworulesforcustomersatisfaction.Rule1isthatthecustomerisalwaysright.Rule2isifthecustomeriseverwrong,rereadRule1.Thebestwaytosatisfyyourcustomersistoprovidequalityproducts,friendlyservice,accurateinformationandkeepaddingvalueasmuchaspossibletoyourproductsandservices.Givingyourcustomerswhattheyneedandmorethantheyexpectwillleadcustomerstoreturntoyou.Inordertoimproveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinganddemanding.Thenyoutakeactionstomeetyourcustomers.Inthiswayyouwillstaycompetitiveinthesechangingtimes.Rememberyoushoulddoyourbesttokeepyourclientshappyandsatisfied.Thusyourbusinesswillgoontoachievesuccess.It'sassimpleasthat.(1)Whatisthekeytobusinesssuccess?A.Customersatisfaction.B.Goodadvertising.C.Investment.(2)Whattypeofinformationneedstobeprovidedtoyourcustomers?A.Interestinginformation.B.Accurateinformation.C.Simpleinformation.(3)Whatcancustomersreturntoyou?A.QualityproductsandserviceB.AddedvaluetotheproductsandservicesC.BothAandB(4)Whydowemakemarketsurveys?A.Whydowemakemarketsurveys?B.Tokeepcustomershappyandsatisfied.C.Toknowwhatcustomersdemandandtrytomeetthem.(5)Whathappenswhenyoukeepyourclientshappy?A.Yourbusinessgrowsandimproves.B.Yourbusinessstaysatthesamelevel.C.Yourclientsgotocompetitors.4.CustomerReferralFrom:BobSmith<bobsmith@3>To:TompsonHarris10:12AM,Monday,Dec.21,2015DearMr.Harris,Thankyouforyourcooperationforourbusinessintherecentyears.Withyourgreathelpandsupport,wehavetripledourproductsinthelastthreeyears.Andtheprofitsofourcompanyincreasessteadily.Now,wehaveenlargedandconsolidatedourdomesticmarketandEuropeanmarket.NextstepweintendtoexploretheNorthAmericanmarket,especiallyCanada’sandUSA’s.However,wedonothavegoodconnectionsinthisregion.Therefore,weshallbeveryobligedifyoucouldkindlyintroduceustosomeofyourreliablepartnersinNorthAmericawhoareinterestedinourproducts.Welookforwardtoyourearlyreply.MerryChristmasandHappyNewYear!Yourssincerely,BobSmithProjectmanager(1)HowdoesBobbeginwithhisemail?A.Withaself-introduction.B.Withhiscompany’scurrentsituation.C.Withpresentingthanksforhelpandsupport.(2)What’sthecurrentsituationofBob’scompany?A.Verygood.B.Notsogood.C.Justsoso.(3)WhatarethemarketareasofBob’scompany?A.DomesticandAsianmarket.B.DomesticandNorthAmericanmarket.C.DomesticandEuropeanmarket.(4)WhatistherecentplanofBob’scompany?A.ToenlargethedomesticandEuropeanmarket.B.ToexploretheNorthAmericanmarket.C.TowithdrawfromEuropeanmarketandstrengthentheNorthAmericanmarket.(5)Whatisthepurposeoftheemail?A.Whatisthepurposeoftheemail?B.ToaskfortheintroductionofsomebusinesspartnersinNorthAmerica.C.Toconsolidatethebusinessrelationship.5.EarleDicksonworkedforacompanymanufacturinggauzeandtapecalledJohnson&Johnson.Wewillneverknowthereason,butitisafactthathiswife,JosephineDickson,alwayshadsomeminoraccidents.Duringthefirstweekoftheirmarriage,shehurtherselftwicewiththekitchenknife.Afterthat,itjustwentfrombadtoworse.ItseemedthatJosephinewasalwayscuttingherself.OnedayEarleDicksonhadanidea.Hesatdownwithsometapeandgauzeandapairofscissors.Thenhecutthetapeintostrips.Inthemiddleofeachstriphestuckalittlesquareofgauze.Fromthenon,wheneverJosephinehadanaccident,ready-madebandageswereonhandforhertousequicklyandwithoutalotoffuss.AtJohnson&Johnson,peopleheardaboutthesenewbandageswhichcouldbeputoninthirtyseconds.Soonthecompanystartedtotrythesebandagesonthemarket.Slowlytheywereacceptedbythepublic.Fouryearslater,in1924,thecompanyinstalledmachinesformassproducingthenewproduct,withthetradenameBAND-AID.(1)WhendidMrs.Dicksonoftencutherself?A.Whenshedidgardening.B.Whenshedidcooking.C.Whenshedidshopping.(2)WhydidMr.Dicksondecidetomakethebandagesbyhimself?A.Becausehewasinterestedinstudyingthem.B.Becausethecompanyaskedhimtodoit.C.Becausehiswifewasofteninamasswhenshecutherself.(3)Whatdoestheword“ready-made”meanfor?A.Itmeanssomethingyouneedtoprepare.B.Itmeanssomethingyouhavetomakebyyourself.C.Itmeanssomethingyoucanuseatonce.(4)Whatisthemainreasonforcompany’smassproductiononthebandagesMr.Dicksoninvented?A.Thebandagesarecheapforworkers.B.Thebandagesarenecessaryforwomen.C.Thebandagesarewelcomedbypeople.(5)Whatisthebesttitleforthispassage?A.TheInventionofBAND-AIDB.TheInstructiontoBAND-AIDC.TheProductsofBAND-AID四、翻译题（共计20分，每小题2分）阅读下面的句子，从A、B、C三个选项中选择最佳翻译。(1)I'msureyoucanstraightenthingsout.A.我相信你能处理好。B.我相信你能把事情理顺了C.我相信你能挺直。(2)Accountingismorethannumbers.*A.会计不仅仅是些数字。B.会计超过了数字。C.会计运算的内容不只是数字。(3)Noproblem,Iwillhandleitforyou.A.没问题，我来替你控制这个手柄。B.没问题，我为你操纵这个手柄。C.没问题，我来替你处理这个事情。(4)Preciousmetalssuchasgoldandsilverhavebeenusedasmoney.A.贵重金属里包括黄金、白银和货币B.诸如黄金和白银等这类贵重金属曾经作为货币使用过。C.贵重金属里的黄金、白银都被货币所替代。(5)Organizingandoperatingthebankhastaughtthechildrenalotaboutthebankingbusiness.A.银行业务包含如何教授孩子们管理和经营。B.管理和经营银行使孩子们学到了很多有关银行业务的知识。C.孩子们把所学的银行知识应用在管理和经营银行。(6)Everybusinesshasitsupsanddowns,andsodoeseveryperson.A.每件事都有兴衰起伏，每个人也一样。B.每个行业都有兴衰起伏，每个人也都会这么做。C.每个行业都有兴衰起伏，每个人也一样。(7)Inthiswayyouwillstaycompetitiveinthesechangingtimes.A.在这条路上，你将在这变化的时代参与竞争B.以这样的方式，你将在这变化的时代保持竞争力C.以这样的方式，你将在竞争的时代保持变化。(8)Ifpaymenthasrecentlybeenmade,pleaseacceptourthanksandignorethisreminder.A.如果最近已付款，请接受我们的感谢并忽略这封提示函。B.如果最近收到了报酬，请接受我们的感谢并忽略该提示。C.如果最近收到了钱，请接受我们的感谢并忽略该提示。(9)We’vepreparedthenamecardstobeputontheconferencetableforgueststositby.A.我们已经准备了名片，放置在会议桌上提供给来宾。B.我们已经准备了名单，提醒来宾放在会议桌上。C.我们已经准备在会议桌上放置桌签，以便来宾按桌签就坐。(10)Alltheboxesshou