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国家开放大学《商务英语4》形考任务参考答案形考任务说明,本形考任务参考答案不包含口语形考任务1-3(占总形考任务15%)。学习行为评价(30%)由辅导教师根据后台客观数据对学员学习情况进行综合评价,如学习资源的访问次数,在线学习时间以及课程论坛表现等情况综合评分。本次评价成绩卷面满分是100分,将按30%计入形成性考核。参考答案:步骤一:点击“我的作业”→“写作业”步骤二:在文本框中输入“已完成学习任务,请老师批阅”,点击“交付作业”即可。综合测试(40%)一、交际用语(1)-Thisismyfavouritemusic.-________A.Youarewelcome.B.Hereyouare.C.Thatsoundsgood!(2)-DoyoumindifIclosethedoor?-_________________A.Yes.That'sgood.B.No.Goahead.C.No,Ican't.(3)-Thisismysister,Belinda.-__________A.Youarewelcome.B.Nicetomeetyou,Belinda.C.What'sthematter?(4)-Couldyoubesokindastoturndownthatmusic?-______________A.It'snoneofyourbusiness.B.No,Idon'tthinkso.C.Sure.Sorrytodisturbyou.(5)Theywanttomakesureyou'repayingtaxesonthemoneyyoumake.-_______________________________A.We'repayingalright.B.Atleast,ourrecordsformoneyinareverycomplete.C.That'ssomethingyoucanimprovebytalkingtohumanresources.(6)-Theclientsaidhehadtosendamonitorbackthreetimesbeforetheproblemwassolved.Doyouhaveareasonforthis?-_________________________________A.Well,Iwonderwhethertherecentlayoffsareaffectingthequalityofourcustomerservice.B.Whatdoyouthink?ButIhavenoidea.C.That'stheclient'sownproblem,Iguess.(7)-Somefriendssaywhentheygetthearticle,_______________.-Thathappens.Soclosequalitycontrolisneeded.A.it'squitedifferentfromwhattheysawonthewebsiteadvertisementB.it'squitesametowhattheysawonthewebsiteadvertisementC.it'seasytolosepersonalinformation(8)-Haveyouevertriedshoppingonline?-No,never.____________A.ButIprefertoactuallytryit.B.AndIlikethefeelingofit.C.ThereforeIwouldfail.(9)-Isthereabanknearhere?-___________________A.No,Idon'tlikeit.B.Yes.Isawitthismorning.C.Yes.Thereisonejustdowntheroad.(10)-Hello,Sir.________________—I'dliketoorderapizza.A.Whatdoyoudo?B.Howareyou?C.WhatcanIdoforyou?(11)-Howistheproblemaboutthebudget?-________________________________A.Theproblemisthebudgetproblem.B.Well,itseemsthatweunderestimatetheproblem.C.Youonlyneedabudgettosolvetheproblem.(12)-Youmean...likebecomingapublicly-tradedcompany?-That'sright.__________________________________A.It'ssomethingweshouldgiveseriousconsiderationto.B.Itwillstillbeaprivatelyheldcompany.C.Itwillbecomeseparated.(13)-I'mreallyfedupwiththetasteofthatfood!-____________A.Hey,what'sup?B.Really?C.I'msorrytohearthat.(14)-Hello,isthistheABCCompany?-_____________________A.Thanks,I'mhere.B.Yes,thanksforcalling.C.Hello,whatdidhesay?(15)-Howaboutsomecookies?-________A.Youarewelcome.B.Goodidea!C.Don'tmentionit.(16)-AretheProjectManagerssharinginformation?-______________________________A.Yes,there'sreallynothingtoworryabout.B.Yes,theyhesitatetodoit.C.No,theyaredoingverywell.(17)-Hi,I'mJack.-__________I'mNancy.A.Nicetomeetyou.B.Hereyouare.C.What'sup?(18)-I'llbeawayonabusinesstrip.Wouldyoumindsigningformyexpressdelivery?-_______________A.Ihavenotime.B.Yes,Ido.C.I'dbehappyto.(19)-Betty,we'llhaveabuffetpartynextSaturday.Willyoujoinus?-Sure._____________,Susan.Thankyou!A.BynomeansB.I'mafraidnotC.I'dloveto(20)-I'llgoforabusinesstripnextMonday.-________A.Youarewelcome.B.Haveagoodtrip!C.No,youcan't.(21)-Thanksforinvitingmetotheparty,butI'mnotavailable.-_____________________A.Ihopeyoulikeit.B.That'snotgood.C.I'msorrytohearthat.(22)-Howistheweatherinautumn?-_________________A.Ilikesunnydays.B.Itisalwayssunny.C.Ihateit.(23)-Okaythen,sotoconfirm:a6%discountbutyoupayalltheshippingandinstallationcosts.-Sure.____________A.Sorry,it'snotclear.B.Thatsoundsallright.C.Sorry,wedidn'tdiscussaboutthat.(24)-I'dliketohavesomecoffee.-________A.Youarewelcome.B.Hereyouare.C.No,youcan't.(25)-Asforshoppingonline,arethereanydisadvantages?-________________A.Itmakeslifeeasy.B.Ittakessometimeforthestuffyoubuyonlinetoarrive.C.Thestuffyoubuyonlinearrivesquickly.二、词汇与结构15小题每小题2分共计30分(1)Simontoldmethathewasquitesatisfiedwiththehotel_____hehadbooked.A.thatB.whereC.why(2)How____________itistoday!A.sunnyB.asunnydayC.sunnyday(3)Shewassosurprisedtogetthenews___________themeetingwouldbedelayed.A.thatB.whereC.so(4)Wehavebeenlivinginthatcity_______over20years.A.forB.inC.on(5)Ifailedto___________oneofmycustomer'sorders.A.confirmingB.confirmC.beconfirmed(6)Respectingfellowteammateskeepseveryoneinagoodandencouragesoverallteamspirit.A.moodB.stateC.situation(7)____________abletoreadthenon-verbalcommunicationcanbeagreatasset.A.BeB.BeingC.Shouldbe(8)Traveler'schecksaregenerally___________smallfacevalue.A.atB.onC.of(9)Theprocessingtime__________perembassy.A.variousB.varietyC.varies(10)Ifpeople______we'reveryvaluable,theywon'tbuyourstock.A.dothinkB.thinkC.don'tthink(11)Haveyouever__________thisthrough?A.thoughtB.thinkC.thinking(12)Thismakes_________toyou,doesn'tit?Youcanthenacceptit.A.dealB.senseC.program(13)Doyouhaveanyideawhenthetraffic___________happened?A.accidentB.eventC.incident(14)Atthesametime,askher_________anapplicationformofthecard.A.ofB.forC.with(15)Mostlivingbeings___________thesunfortheirgrowth.A.dependonB.decideonC.countfor(16)Beforeaninvestmentismade,alltherisksshouldbetaken___________account.A.inB.intoC.onto(17)Theexecutiveteamhavetoholdanurgentmeeting________theyseethebadmarketfeedback.A.beforeB.becauseC.whether(18)___________behalfofVancouverC&SInt'lTradeCorp.,Iampleasedtoinviteyouandyourcolleaguestovisitus.A.ForB.OnC.In(19)Hisideasarelinkedtothetheory______________marketsareefficient.A.whichB.whoC.that(20)Thatmightbeacceptable______youhandletheinsurancefees.A.ifB.whetherC.evenif(21)Theinstructiondescribescompletelythe__________anditssafetybasis.A.facultyB.facilitateC.facility(22)_________peoplethinkwe'reveryvaluable,theywillbuyourproduct.A.IfB.ThoughC.So(23)JohnwenttoBeijing,___________?A.didheB.didn'theC.doesit(24)Henryisoftenseen____Englishaloudeverymorningintheclassroom.A.toreadB.readsC.beingread(25)There_______________someadvantagestodoit.A.isB.areC.be(26)Theyexchangedtalesof__________ordisappointingnewsofpopularitemssoldoutminutesafterthespreebeganatmidnight.A.bargainsB.dealsC.goods(27)Thenyour___________willbesoldbyauction.A.stiffB.staffC.stuff(28)Tobehonest,aftermanyyearsofhardwork,Ihave_______________itthrough.A.madeB.comeC.got(29)Theirskilland__________hasgotthemonthesalesteam.A.lazinessB.discourageC.enthusiasm(30)Weusedto______cashadvances.A.hadB.havingC.have(31)____________youhaveajob,youmaybeinthemarketforanotherone.A.EvenifB.WhenC.Since(32)Ilikered.So__________!A.doessheB.shedoesC.shedoesn't(33)Ihave__________orangesinthebag.A.onlyB.threeC.third(34)Thethiefstoleherwallet________sheknewit.A.beforeB.untilC.while(35)Althougha___________hasbeenfound,wehavemorepressurefromthemarket.A.soluteB.solveC.solution(36)Thetower,_______baseisashop,isfrequentlyvisitedbytravelers.A.whichB.whoseC.that(37)Thisis___________themanagercontrolsthecompany.Thisisthereason.A.whichB.whereC.because(38)Amongthecritiqueswereallegations________somefranchiseusesitspoliticalinfluencetoincreaseitsprofits.A.whichB.whatC.that(39)Youwillhaveto___________themtoyourletter.A.stickB.coverC.attach(40)Ireally___________theencouragementgivenbymyteacher.A.thankB.gratefulC.appreciate(41)Withoutclosequalitycontrol,wemay___________fraud,andthee-shopmaysuddenlygooffline,soyoucan'tgetarefund.A.accountB.discountC.encounter(42)Haveyoureallythoughtthis?A.throughB.onC.about(43)OK,let's______________adecisiontogopublic.A.makeB.makingC.made(44)Isthere_______inthemeetingroom?A.anyoneB.everyoneC.someone(45)Doyouknow________boywhoisinblue?A.noB.anC.the(46)Wecan'tmanagethat____________youpayfortheinstallation.A.ifB.whenC.unless(47)Youshouldmanageitwellto__________thetaskswithintheteam.A.districtB.distributeC.distract(48)ItisBeijing_______Iwillleavefornextmonth.A.whereB.thatC.what(49)___________welikeistheredone.A.WhatB.ItC.There(50)____________assetsincludethelong-termassets.A.FixedB.CurrentC.Net(51)Aservicehastobeso___________thattherearenocomplaintsfromyourclients.A.betterB.badC.good(52)Manyofthebanksandtravelservicesinthewesterncountriesprovideconvenienceforthetravelersbyissuingtraveler's____________.A.checksB.cashC.creditcards(53)Ihave________tocook.Let'sgototherestaurant.A.nothingB.everythingC.something(54)Canyoufillme___________?Ineedsomedetailedinformation.A.inB.upC.out(55)Tomorrowisthedeadline.I_______finishthejob.A.wouldB.mustC.can(56)I'dliketoflytoFrankfurtfor________stayoftwodays,andgobytraintoParis.A.someB.aC.one's(57)Thecompany__________lastyear.A.wasbuiltB.builtC.isbuilt(58)JohnworkedinanAmericancompany.So______I.A.doB.didC.doing(59)Thisis_______everyteamneedsagoodleader.A.whyB.whoC.whose(60)Itwill____________abouteightpercentmorethaninitiallyprojected.A.spendB.payC.cost(61)Whenyoucommunicate___________others,shakinghandsshowsthatyouarefriendly.A.withB.toC.about(62)Inthecompany,allofthestaffhavetobelieve____________quality.A.inB.fromC.with(63)Ihavevisitedbothofthetwocities.Ilikethefirstone__________.A.wellB.betterC.good(64)_________restofuslefttheroomsoonaftermeeting.A.TheB.AC.No(65)Sheisnotathome.She________beeninthelibrary.A.wouldhaveB.musthaveC.shouldhave(66)Toattractinvestors,thegovernmenthas___________itstaxandlaborlaws.A.adaptedB.appliedC.adjusted(67)We________friendssincewewerechildren.A.willbeB.areC.havebeen(68)There_________somedrinkinthecup.A.beB.isC.are(69)Theprojectshould____________intime.A.tofinishB.befinishedC.finish(70)I'dliketodiscussa____________price.A.discountingB.todiscountC.discounted(71)Someofthecustomers’complaintsseem____________.A.unacceptableB.acceptingC.unaccepted(72)Melindawillsellherhouse___________.A.byaccidentB.bychanceC.byauction(73)Foralimitedcompany,thiswillincludethemoney____________issuingshares,andisknownasthesharecapital.A.raiseforB.raisedbyC.raisingat(74)Youcanshowrespecttoyourteammates____________everyonefairlyandequally.A.totreatB.treatedC.bytreating(75)Whichisthe__________oneamongthethree?A.highB.higherC.highest(76)Betterunderstandingofteamworkcanmakeyouamoreeffectiveemployeeandgiveyouanextrainyourcorporateoffice.A.edgeB.badgeC.age(77)___________theydrinkiscoffee.A.ItB.WhatC.There(78)Whenothers_________emotional,staycoolanduselogictonegotiate.A.getB.getsC.got(79)Current___________arethosedebtsthatmustbepaidwithintheyear.A.assetsB.equitiesC.liabilities(80)Awindproofjacketisanessential____________ofclothingforhillwalking.A.termB.issueC.item(81)Itisnecessaryforaqualifiedteachertohave___________knowledge.A.intensiveB.extensiveC.expensive(82)Theteammembersare___________andhelpingeachotherout.A.goingonB.gettingalongC.settingup(83)Thegirlin_________ismysister.A.redB.clothC.length(84)Someinthemarketnowwantgovernment___________inordertoreducecosts.A.regulationB.regulateC.regular三、阅读理解(一)单选题2篇(含10小题)每小题4分共计40分1.Businessesarestructuredindifferentwaystomeetdifferentneeds.Thesimplestformofbusinessiscalledanindividualorsoleproprietorship.Theproprietorownsallofthepropertyofthebusinessandisresponsibleforeverything.Anotherkindofbusinessisapartnership.Twoormorepeoplegointobusinesstogether.Anagreementisusuallyneededtodecidehowmuchofthepartnershipeachpersoncontrols.Onekindofpartnershipiscalledalimitedliabilitypartnership.Therearefullpartnersandlimitedpartners.Limitedpartnersmaynotshareasmuchintheprofits,buttheyalsohavelessresponsibilityforthebusiness.Doctors,lawyersandaccountantsoftenformpartnershipstosharetheirrisksandprofits.Ahusbandandwifecanformabusinesspartnershiptogether.Partnershipsexistonlyforaslongastheownersremainalive.Thesameistrueofindividualproprietorships.Butcorporationsaredesignedtohaveanunlimitedlifetime.Acorporationisthemostcomplexkindofbusinessorganization.Corporationscansellstockasawaytoraisemoney.Stocksrepresentsharesofownershipinacompany.Investorswhobuystockcantradetheirsharesorkeepthemaslongasthecompanyisinbusiness.Acorporationisrecognizedasanentity—itsownlegalbeing,separatefromitsowners.Aboardofdirectorscontrolscorporatepolicies.Thedirectorsappointtopcompanyofficers.Thedirectorsmightormightnotholdsharesinthecorporation.Corporationscanhaveafewmajorshareholders,orownershipcanbespreadamongthegeneralpublic.Butnotallcorporationsaretraditionalbusinessesthatsellstock.Somenon-profitgroupsarealsoorganizedascorporations.综合题(20分)(1)Thispassageismainlyabout___________.A.whydifferentformsofbusinessrunB.whendifferentformsofbusinessraisemoneyC.howdifferentformsofbusinessareorganized(2)Whatisusuallyneededtodecidetheportionofthepartnershipeachpersoncontrols?A.Arule.B.Anagreement.C.Aregulation.(3)Whoarenotincludedinlimitedliabilitypartnerships?A.Fullpartners.B.Limitedpartners.C.Unlimitedpartners.(4)Howcancorporationsraisemoney?A.Bysellingstock.B.Bybuyingstock.C.Byholdingcorporationshares.(5)Whocontrolscorporatepoliciesinacorporation?A.Chairmanoftheboard.B.Aboardofdirectors.C.Theownerofthecorporation.2.Advertisementcanbethoughtof“asthemeansofmakingknowninordertobuyorsellgoodsorservices”.Advertisementaimstoincreasepeople'sawarenessandarouseinterest.Ittriestoinformandtopersuade.Themediaareallusedtospreadthemessage.Thepressoffersafairlycheapmethod,andmagazinesareusedtoreachspecialsectionsofthemarket.Thecinemaandcommercialradioareusefulforlocalmarket.Television,althoughmoreexpensive,canbeveryeffective.Publicnoticesarefairlycheapandmorepermanentintheirpowerofattraction.Otherwaysofincreasingconsumerinterestarethroughexhibitionsandtradefairsaswellasdirectmailadvertisement.Therecanbenodoubtthatthegrowthinadvertisementisoneofthemoststrikingfeaturesofthewesternworldinthiscentury.Manybusinessessuchasthosehandlingfrozenfoods,liquor,tobaccoandmedicineshavebeenbuiltuplargelybyadvertisement.Wemightaskwhetherthecostofadvertisementispaidforbytheproducerorbythecustomer.Sinceadvertisementformspartofthecostofproduction,whichhastobecoveredbythesellingprice,itisclearthatitisthecustomerwhopaysforadvertisement.However,iflargescaleadvertisementleadstoincreaseddemand,productioncostsarereduced,andthecustomerpaysless.Itisdifficulttomeasureexactlytheinfluenceofadvertisementonsales.Whenthemarketisgrowing,advertisementhelpstoincreasedemand.Whenthemarketisshrinking,advertisementmaypreventabiggerfallinsalesthanwouldoccurwithoutitssupport.Whatisclearisthatbusinesseswouldnotpaylargesumsforadvertisementiftheywerenotconvincedofitsvaluetothem.综合题(20分)(1)Advertisementisoftenusedto____________.A.deceivecustomersB.increaseproductionC.pushthesale(2)ThewordmediainParagraph1refersto____________.A.television,radio,newspapersandsoonB.advertisement,messageandsoonC.localmarket,companiesandsoon(3)Advertisementismainlypaidforby___________.A.thecustomerB.theproducerC.increasedsales(4)Advertisementcanincreasedemand___________.A.inashrinkingmarketB.inanycircumstancesC.inagrowingmarket(5)Fromthelastsentenceofthispassagewecanlearnthat____________.A.businessesusuallydonotpaymuchforadvertisementB.businessmenknowwellthatadvertisementcouldbringthemmoreprofitsC.advertisementcouldhardlyconvincepeopleofthevalueofthegoods3.DatamanagementThemanualhandlingofdata,includingaccountspayable,accountsreceivable,payrolls,debtcollectionandotheraccountingtasks,istime-consuming.Largeorganizationswillfinditimpossibletomanageallthesedataifmanualaccountingisused.Electronicaccountingsoftwarefacilitatespurchaseordercontrol,invoiceprocessing,paymentselectionandhandling.Becausethesystemsareautomated,tasksaremanagedsimultaneously.Thesesystemsalsoenhancedataaccuracybydouble-checkingavendor'sinvoiceagainstthepurchaseorderandtheinventorymodule.FasterandmoreefficientinprocessinginformationSoftwareenablesthegenerationofmanytypesofusefulreportsanddocumentsforcustomersandgovernmentagenciesandalsoformanagementtomakedecisions.Theseincludeinvoices,checksandaccountstatementsaswellastax-returnforms.Withmodulessuchaspointofsale,thesystemautomaticallygeneratessalesslipsorsalesinvoices,reportsonitemsandproducesreportsoncustomerandsalespersonactivities.ThepayrollmodulegeneratesandprintspayrollchecksandcanbeattachedtothegeneralledgertoautomaticallyfacilitatethesettingasideofthecorrectamountfortheFederalInsuranceContributionActtax.CostbenefitsTherearemoreandmoremanufacturersofsoftwareforaccounting;thishasmadethedifferenttypesofsoftwaremoreaccessibleintermsofcostsandvariety.Inthelongterm,thereisaremarkablereturnoninvestmentfororganizationsthatinstallaccountingsoftware.Manualaccountingistimeconsumingandthereforeisinvariablycostlytotheorganization.Intheabsenceofautomatedsystems,plentyoflaborisrequiredtoperformcoreandnon-coreaccountingfunctions.Butelectronicaccountingonlyrequiresoneortwopeopleforaccounting,asmostdataismanagedbythesystem.Communicationanddecision-makingbenefitsTheefficientandtimelygenerationofimportantdocumentsfacilitatescommunicationinanorganization,especiallyalargeone.Accountingsoftwareessentiallyconnectsallotherfunctionsanddepartmentsinanorganization.Decision-makerscaneasilyaccessinquiries,memos,payrolls,invoicesandreports.Unlikemanualaccounting,dataisstored,duplicatedandbackedupforfuturereferenceandtoenhanceaccountabilityintheorganization.综合题(20分)(1)Whatdoesmanualhandlingofdatainclude?A.Accountspayableandreceivable.B.Electronicaccounting.C.Automatedprocessing.(2)Whatdoestheelectronicaccountingsoftwareprobablyhandlewith?A.Purchaseordercontrolandinvoiceprocessing.B.Manualsystemofaccounting.C.Dataprocessingbyhand.(3)Inwhatwayaremorereportsmadeforcustomers?A.Withsoftware.B.Bymanualaccounting.C.Fromdata.(4)Whatistheauthor'sattitudetowardselectronicaccounting?A.Positive.B.Neutral.C.Negative.(5)Whatcanwelearnfromthispassage?A.Electronicaccountingsoftwareprocessesdatafasterthanthemanualway.B.Itishardforpeopletochooseaproperelectronicaccountingsoftware.C.Electronicaccountingisnothelpfulfororganization.4.Identifythecountryorcountriesyouwillbetravellingto.Itisparticularlyimportanttoknowwhichcountriesyouaretravellingtobecauseitdetermineswhereandhowyouaregoingtosendyourapplication.IfyouareintendingtovisitjustoneSchengencountry,youwillneedtoapplyfortheSchengenvisadirectlywiththeembassyorconsulateofthatparticularcountry.IfyouareintendingtovisittwoormoreSchengencountries,yourapplicationmustbesenttotheembassyorconsulateofthecountrythatshallbeyourmaindestination.IfyouareintendingtovisitseveralSchengencountries,butdonothaveamaindestination,youshouldapplyforthevisaattheembassyorconsulateofthefirstSchengencountryonyourtravelitinerary.FilloutanapplicationformbeforehandtoobtainaSchengenvisa.Youcandownloadandprintofftheformonline.PreparealltherequirementsforyourSchengenvisaapplication.Dependingontheconsulateorembassy,youarerequiredtoshowthefollowingdocuments:*Avalidnationalpassport*Evidenceshowingthepurposeofyourtrip(e.g.hotelreservations)*Proofofmedicalinsurance*Around-triptravelticket*ProofoffundsChecktheprocessingtimetoensureyougetyourSchengenvisaontime.Theprocessingtimevariesperembassy,soitisimportanttotaketheprocessingtimeintoaccountwhenplanningyourtrip.综合题(20分)(1)Thispassageismainlyabout__________.A.whatisaSchengenvisaB.whocanapplyforaSchengenvisaC.howtoapplyforaSchengenvisa(2)IfyouareintendingtovisittwoormoreSchengencountries,youwillneedtosendyourapplication__________.A.totheembassyorconsulateofthecountrythatshallbeyourmaindestinationB.directlywiththeembassyorconsulateofthatparticularcountryC.totheembassyorconsulateofthefirstSchengencountryonyourtravelitinerary(3)Youcandownloadandprintofftheform__________.A.viayourphoneB.ontheInternetC.byyourfriends(4)Youarerequiredtoshowthedocumentssuchas__________.A.amuseumticketB.avalidnationalpassportC.abirthcertificate(5)Theprocessingtimeis___________perembassy.A.differentB.thesameC.similar5.Theartofnegotiatingisadifficultskillformostofus,evengoodsalespeople.Herearethreegoldenrulesforyoutofollow:1.AlwaysStarttheNegotiationsYoumustinitiatetheprocess.Thisisbecausewhoevercontrolsthestartofthenegotiationstendstocontrolwheretheyend.Ifyoulettheotherpartystartnegotiations,youwillbeconstantlygivingupcontrol,oftenwithoutevenrealizingit.Forinstance,whenyouasksomeonewhathisprojectbudgetis,youareallowinghimtostartthenegotiations.Youwillthenspendyourtimechasinghisnumberratherthanfindingthebestsolution.So,neverlettheotherpartycontrolthenegotiations.2.AlwaysNegotiateinWritingThepurposeofnegotiationsistoarriveataformalwrittenagreement,nottellastoryorspendtimetalking.Fromthefirstmomentyoubeginaproposal,youshouldcreateadocumentandtakeittotheclient.Itwillincludeallthepointsofagreementandbecomerealtotheprospectivecustomer.Negotiatingfirstandthenhavingtocreateadocumentaddsunnecessarytimetoatransaction.Butifyoubuildyourwrittenagreementasyounegotiate,youarepreparedtoaskforasignaturethemomentthedecisiontobuyismade.3.AlwaysStayCoolThenegotiationtablecanbeloadedwithagendas,egosandemotions.Greatnegotiatorsknowhowtostaycool,providingleadershipandsolutions,whiletherestoftheroombecomesinsanelyinvestedinpersonalagendasanduselessemotions.Crying,gettingangryandblowingoffsteammaymakeyoufeelgood,butsuchbehaviorwillnotbenefityouwhilenegotiating.Whentherestoftheroomgetsemotional,staycoolanduselogictonegotiateandclose.综合题(20分)(1)Whatwouldhappenifyoustartthenegotiation?A.Thenegotiationwouldbeoutofcontrol.B.Youcanknowtheprojectbudget.C.Youwouldcontrolthenegotiationtilltheend.(2)Whatisthepurposeofnegotiations?A.Toarriveataformalwrittenagreement.B.Totellastory.C.Tospendtimetalking.(3)Whyisitnecessarytostaycoolinnegotiation?A.Toprovideleadershipandsolutions.B.Touseemotiontonegotiate.C.Tomakeyoubenefitfromegos.(4)Whatcanyoulearnfromthepassage?A.Negotiatingisakindartwhichiseasyforsalespeople.B.Findingthebestsolutionisimportantinnegotiation.C.Aformalwrittenagreementcannotbepreparedbeforenegotiation.(5)Whatisthemainideaofthispassage?A.Goldenrulesofnegotiating.B.Importanceofnegotiation.C.Waysofkeepingcool.(二)判断对错1篇(含5小题)每小题4分共计20分1.TheRoyalSwedishAcademyofSciencesawardedtheNobelPrizeineconomicstothreeAmericans,EugeneFama,LarsPeterHansenandRobertShilleronOct.14,2013.EugeneFamaandLarsPeterHansenarebothprofessorsattheUniversityofChicago.RobertShillerisaprofessoratYaleUniversity.Theywillsharetheprizeworthabout1.2milliondollars.“Thisyear'sprizeineconomicsciencesisaboutpredictions.”Allthreeofthisyear'sprizewinnersaremainlyknownfortheirresearchandexplanationsofpricingforcesinfinancialmarkets.Theyhavehadabiginfluenceonthewaypeoplelookatandtalkaboutfinancialmarkets.EugeneFama'sresearchonfinancialmarketsinthe1960sledmarketwatcherstochangetheirideasaboutinvesting.Hisideasarelinkedtothetheorythatmarketsareefficient,whichmeansmarketactorstakingallavailableinformationtocreatethecorrectpriceforthingsatanygiventime.Thisalsomeansthatovershortperiodsoftime,itisnotpossibletopredictprices.RobertShillerfound,however,thatoverlongperiods,theoppositeistrue.Itispossibletopredictthemovementofpricesandthatpricechangesarelinkedtohumanbehavior.Thefindingsofbotheconomistshaveledtothegrowthofindexfunds,investingmanydifferentsecuritiesasawaytoreducerisk.MrShilleralsohelpedtocreatetheStandard&Poor'sCase-Shillerhomepricesindex.ThatindexfollowshomepricesacrosstheUnitedStates.LarsPeterHansendevelopedamethodforstudyinghistoricalpricinginformation.HismethodsupportsMrShiller'sfindingsandhasinfluencedeffortstopredictpricesinthefinancialindustry.TheNobelPrizeineconomicswasnotcreatedbyAlfredNobel,butwasestablishedinhismemorybySweden'scentralbankin1968.综合题(20分)(1)TheRoyalSwedishAcademyofSciencesawardedtheNobelPrizeinelectronicstothreeAmericansin2013.A.TB.F(2)ThethreeAmericanswontheprizefortheirexplanationsofpricingforcesinfinancialmarkets.A.TB.F(3)EugeneFama'sresearchonfinancialmarketschangedhowmarketwatcherslookedatinvesting.A.TB.F(4)Thefindingsofbotheconomistshaveledtothegrowthofpriceprediction.A.TB.F(5)TheNobelPrizeineconomicswasestablishedinmemoryofAlfredNobel.A.TB.F2.Manyofthebanksandtravelservicesinwesterncountriesprovideaconveniencefortravelersbyissuingtraveler'schecks.Travelers,whenbuyingthechecks,havetosignthe
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