旅游教育的调研

旅游教育的调研20xx.xx.xx

一次调研

五家国际集团

八家国内集团万豪、喜达屋、洲际、凯悦、香格里拉酒店、首旅、金陵、万达、海航、如家、华住、华天、开元地区分布：（30个省份、87个城市）1.总经理学历相关统计数字（来源：国家旅游局人事司）2015年旅游专业酒店专业在校生人数20998635089招生人数5561113029毕业人数468882614问题1三十多年我们培养了多少饭店管理的大学生？他们中的绝大多数都离开行业的原因？2.企业招聘员工的关注重点问题2企业关注的问题，学校教育中是否给予了足够重视？效果如何？3.企业培训内容问题3学校教育中有关技能、意识和态度方面的努力是否严重不足？课程名称学分学时中国近现代史纲要234马克思主义基本原理351毛泽东思想和中国特色社会主义理论体系概论6102思想道德修养和法律基础351大学语文与写作234中国文学与文化234计算机基础与应用468体育4120共计8门课程26494通识必修课课程设置课程名称学分学时理论实践微积分468线性代数468概率论和数理统计234微观经济学351宏观经济学351马克思主义经济学234会计学234国际经济学234国际贸易234货币金融学234专业必修课课程设置课程名称学分学时理论实践财政学234国际金融234统计学234国际贸易实务351计量经济学234国际商法234国际投资234世界经济概论234管理学234共计19门课程45765课程名称学分学时理论实践中国对外贸易概论234世界贸易组织概论234国际技术贸易234第二外语234金融市场学234公司金融234国际商务234国际财务贸易234电子商务234商业银行经营学234专业必修课课程设置课程名称学分学时理论实践投资银行学234市场营销学234商务函电234国际物流234国际汇算234国际商务谈判234人力资源管理234国际经贸热点问题10经贸研究与论文写作117共计19门课程36561课程名称学分学时理论实践英语听力468英语泛读468英语口语468阅读与写作468英语听说468综合英语16272公共演讲8136高级英语交流468语言与文化468共计22门课程52884大学英语课课程设置SEMESTER1Modules:KitchenⅠ&KitchenⅡModule:OenologyandBeverageKnowledgeModule:IntroductiontoHospitalityCultureModule:KitchenⅠGastronomicKitchen(BerceaudesSens)FoodCourtKitchenPastryProductionFingerFoodKitchenOenologyandWine-producingRegionsBeverageKnowledgeandRegulationsHospitalityEconomicsFoodandCulture.AnthropologyofHospitalityRoomsDivisionOperations.French(Beginner-A1)French(Beginner-A2)French(Intermediate-B1)Module:KitchenⅡPracticeKitchenBakeryPracticePastryResearchandDevelopmentModule:RoomsDivisionHousekeepingFrontOfficeModule:RestaurantModule:ControlandLogisticsGastronomicRestaurant(BerceaudesSens)FoodCourtRestaurantMainBarCocktailBarBanquetingStewardingPreliminaryPreparationsSEMESTER2Module:InternshipOperationalInternshipBACHELORPROGRAMCOURSESYEAR1SEMESTER3Module:BusinessToolsIModule:Communication&CultureIFinancialAccountingMicroeconomicsManagementInformationSystemTools/SpreadsheetsMathematics.BusinessCommunicationBusinessFrench(Beginner-A2)BusinessFrench(Intermediate-B2Spanish(Beginner-A1)Spanish(Beginner-A2)Spanish(Intermediate-B1)Spanish(]ntermediate-B2)German(Beginner-A1)German(Beginner-A2)German(Intermediate-B1)German(Intermediate-B2)Mandarin(BeginnerA1)Russian(Beginner-A1)Module:FoundationsofHospitalityManagementIFoodandBeverageCostControlRoomsDivisionOperationsManagementFoundationsofHospitalityMarketingHumanBehaviorandPerformanceintheWorkplaceSEMESTER4Module:BusinessToolsllModule:Communication&CultureIITopicsinFinancialAnalysisMacroeconomicsStatistics.AcademicWritingBusinessFrench(Beginner-A2)

BusinessFrench(Intermediate-B1)BusinessFrench(Intermediate-B2Spanish(Beginner-A1)Spanish(Beginner-A2)Spanish(Intermediate-B1)Spanish(]ntermediate-B2)German(Beginner-A1)German(Beginner-A2)German(Intermediate-B1)German(Intermediate-B2)Mandarin(BeginnerA1)Russian(Beginner-A1)ManagingLegalRiskIModule:FoundationsofHospitalityManagementIITourismEconomicsServiceQualityandDesignOperationalMarketinginHospitalityIndustrySEMESTER5Module:BusinessAnalysisModule:Communication&CultureIIIRevenueManagementManagerialAccountingCustomerInformationandDistributionChannelManagement.BusinessFrench(Beginner-A2)BusinessFrench(Intermediate-B1)BusinessFrench(Intermediate-B2)BusinessFrench(Advanced-C1)Spanish(Beginner-A1)Spanish(Beginner-A2)Spanish(Intermediate-B1)Spanish(]ntermediate-B2)German(Beginner-A1)German(Beginner-A2)German(Intermediate-B1)German(Intermediate-B2)German(Advanced-C1)Mandarin(BeginnerA1)Mandarin(BeginnerA2)Russian(Beginner-A1)ManagingLegalRiskIIModule:AppliedHospitalityManagementTalentManagementSystemsInternationalServicesMarketingServicesOperationsManagementSEMESTER6Module:InternshipInternshipBACHELORPROGRAMCOURSESYEAR3SEMESTER7Module:IntegratedBusinessAnalysisModule:IntegratedHospitalityManagementCorporateStrategyCorporateFinanceResearchMethodologyStudentBusinessProjectManagementRealEstateFinanceAssetManagementOrganizationalCapital&LeadershipSEMESTER8Module:AdvancedElectivesModule:DiplomaWorkHotelPlanningandDevelopmentInternalAuditandControlforHospitalityTrendsinHospitalityFranchisingManagingDemandforOptimalHotelPerformanceNewFrontiersinRevenueManagementDevelopingEntrepreneurialProjectsHospitalityLuxuryBrandManagementPortfolioManagementBusinessDevelopmentStrategiesforSMEsInnovationManagementInnovatingtheCustomerExperienceDigitalMarketingCro8s-culturalHospitalityManagementStrategicInvestmentDaysWineEconomicsandFinanceStudentBusinessProjectThesis4.员工流失4.员工流失问题4在降低员工流动率的努力中，教育应该和可以做些什么？为什么四年课程结束后反而不愿意从事饭店工作了？建议1.把握规律1.大学生晋升2.养成教育3.实践性与前瞻性4.复合型知识和能力四个环节

知识

技能

素质

习惯

意识

实现路径课程设置