旅游商务英语

EnglishforTourism1EverydayEnglishThepurposeoflifeistoenjoyeverymoment

Afterahurricanecomesarainbow.21、GuidingEnglish2、AccommodationEnglishEnglishforTourism3Task1Outboundtourism2Inboundtourism3FOEnglish4ChamberserviceEnglish5F&BserviceEnglishEnglishforTourism4KeypointWelcomespeechFarewellTheclassictravelrouteHottravelrouteinHunanprovinceTopattractionsinhuaihuaBasichotelEnglishinserviceEnglishforTourism5EnglishforTourismHelpyouengageinfluentandunderstandableoralEnglishcommunicationComposepracticalwritingassignmentsDowrittentranslationandoralinterpretationGetsomeideaofthetourismdevelopmentinandoutsideofChinaandculturalbackgroundinformationaboutthecountrieswearegoingtotravelinclassbywatchingrelevantVCDs.Teachingobjectives6Maincontent(20)WelcomespeechCheckinprocedureHuaihuascenicspotsComplaintssolutionFarewellOthercountriesIntroduction7Students’preparation

PPTshow&sharing(10minutes)Speech

8Unit1WelcomespeechDefinitionofTourismClassificationsofTourGuidesProfessionalwordsIntroductionaboutChinaMakeawelcomespeech9DefinitionofTourismTourismisthepracticeoftravelingforpleasure,akindofculturalactivitymostfrequentlyassociatedwithrestandrelaxation,sportandaccesstocultureandnature.Tourismisthebusiness

ofprovidingtoursandservicesfortourists.It’srelatedtobusinessessuchastransportation,hotelsandrestaurants,touristattractionsandresorts,travelservicesandsoon.Tourism,toindividuals,referstoactivitiesinwhichtheytakeparttoacquirepleasure,relaxationortoenhanceknowledgeandenrichtheirlives.Tosociety,itisbusinesschieflymadeupofthreeindispensablecomponents︰tourismresources,tourismfacilitiesandtravelservices.10ClassificationofTourGuides

Accordingtotheirworkingarea,tourguidecangenerallybeclassifiedintofourkinds﹕tourmanager/escort,nationalguide/interpreter,localguideandscenic-spotguide.Atourescortisalsocalledatourmanager.He/Sherepresentsthetravelagencythatorganizesthetourgroupandaccompaniesthetouristsfromthebeginningtotheendoftheirjourneys.He/Sheisresponsibleforwhetherornotthetourgoeswell.Anationalguideisaguideonbehalfofthetravelservicethatorganizesthegroupinthedestinationcountry.He/Sheisunderstoodasaninterpreterandtravelswiththetouristsaroundthedestinationcountryandtakescareofthemwiththehelpofthelocalguides.Alocaltourguideisadelegatetourguidefromthelocaltravelagency.He/Shearrangesalltheactivitiesinhis/herregion,takesthetouriststothescheduledtouristattractionsandexplainsthingsthattouristswanttoknow.11出境领队报名条件：(1)报考领队者为所有国际旅行社导游员；具有较强的业务能力和敬业精神；政治觉悟高，遵纪守法，没有违法违规和责任投诉记录(2)大专以上学历和具备一定的外语水平报名程序：必须提交报名人员身份证、学历证明原件、导游资格证原件及导游证复印件考试科目：领队业务与政策法规、目的地国家(地区)知识、英语三部分。获得英语导游资格、大学英语六级证书或目的地国家语种导游资格的报考人员，可免试英语。但必须提交英语导游资格证原件和大学英语六级证书原件及复印件各一份，或目的地国家语种导游资格证原件和复印件各一份发证：考试、考核合格后发《中华人民共和国出境领队证书》12Majortypesoftouristguides13Tourguidetraining/educationandexamination14Professionalwords

旅行机构词汇旅游口译词汇旅游常用成语口译词汇主要景点口译词汇湖南十三篇导游词景点词汇15旅行机构词汇

旅行社：travelagency

报价：quotation

包价旅游：packagetour

团体旅游：grouptour

散客：individualtourist

住宿：accommodation

膳食：meals

交通：transportation

游览：sightseeing

衣食住行：clothing,meals,accommodation/shelter,transportation16旅游口译词汇

点：spot,site,resort,destination

旅游景点/名胜景点：touristattraction/destination,scenicspot

避暑胜地：summerresort

避暑山庄：mountainresort

名胜古迹：scenicspotsandhistoricalsites

山水风光：landscape

亭阁：pavilion

楼：mansion,tower

台：terrace

塔：pagoda,pə’gəʊdətower

殿堂：hall

陵墓：tomb,mausoleum[mɔ:sə’li:əm,-zə-]

关：pass

石窟：grotto

’grɔtəʊ

17旅游常用成语口译词汇络绎不绝：anendlessstream

美不胜收：toomanybeautifulthingstobeappreciatedatonce

闻名遐迩：knownfarandwide

墨客骚人：famousmenofletters

奇峰异石：picturesquepeaksandrocks

奇花异草：exoticflowersandherbs18

主要景点口译词汇

故宫：theImperialPalace

紫禁城：theForbiddenCity

兵马俑：TerraCottaWarriors/soldiersandhorses

长城：theGreatWall

居庸关：JuyongguanPass

不到长城非好汉：Hewhodoesn'treachtheGreatWallisnotatrueman.

19世界自然遗产：theWorldNaturalHeritage出境游outboundtourism国内游inboundtourism长江三峡ThreeGorgesontheYangtzeRiver“上有天堂，下有苏杭。”Inheaventhereisparadise，onearthHangzhouandSuzhou．20“三奇”：巧石、奇松、云海thethreewonderfulfeatures：picturesquerocks，legendarypines，andtheseaofclouds武陵源风景名胜区WulingyuanScenicandHistoricInterestArea丽江古城OldTownofLijiang龙门石窟LongmenGrottoes21鱼米之乡alandofmilkandhoney郁郁葱葱luxuriantandgreen一片苍茫的海天景色avastexpanseofseaandsky蔚为壮观presentasplendidsight熙熙攘攘hustleandbustle22IntroductionaboutChina

ChinaisintheeasternpartofAsia,onthewestcoastofthePacificOcean.Chinahasatotallandareaof9.6millionsquarekilometers,nextonlytotheformerSovietUnionandCanada.China’slandborderis22,800kilometerslong.ThenationisKorea,Mongolia,Russia,Afghanistan,Pakinstan,India,VietNamandsoon.TheChinesemainlandisflankedbytheBohai,theHuanghai(YellowSea),andtheEastChinaandSouthChinaSeaintheeastandsouth.China’ssurfaceslopesdownfromwesttoeastinafour-stepstaircase.2324Chinaiscurrentlydividedinto23provinces,5autonomousregionsand4municipalitiesdirectlyundertheCentralGovernment.Chinaisaunited,multi-nationalcountryof56ethnicgroups.Thebasicdemandsoffamilyplanningarelatemarriageandlatechildbirth.Atpresent,familyplanningasastatepolicyissupportedbyavastmajorityofthepeople.25AWelcomeSpeech26Step1:Lead-inQ:Whatisthefirstthingthatatourguideshoulddowhenhe/shemeetsthetourists?A：awelcomespeech27Step2:SceneandTask1.SceneSupposeyouarealocalguide.Mr.Whiteisthetourgroup’snationalguidefromCanada.2.TaskMakeawelcomespeechaccordingtothescenegiven.28MakeaWelcomeSpeechWell1)Includethesixitems2)Speakfluently3)Highlightcharacteristics29EnRoutetotheHotel﹠WelcomeSpeechGoodevening,ladiesandgentlemenWelcometoChina!WelcometoShanghai.Confucius,ourgreatancientphilosopheroncesaid,“Whatagreatjoyitistohavefriendsfromafar!”Today,withsuchgreatjoy,onbehalfoftheChinaYouthTravelService,I’dliketoexpressawarmwelcometoallofyou,ourdistinguishedguestsfromtheothersideofthePacific.IalsohopethatduringyourshortstayShanghai,youcannotonlysatisfyyoureyesandstomach,butalsoexperiencetherealChinesecultureandhaveabetterunderstandingoftheChinesepeopleanditsdevelopment.Pleaseallowmetosayafewwordsaboutmyself.MynameisGaoYuan.YoucansimplycallmeGao,whichmeans“tall”inChinese,althoughI’mnottallatall.Thisisourdriver,Mr.Li,whohasbeendrivingformorethantenyears.Mr.LiandIwillbeatyourdisposal.Wewilldoeverythingpossibletomakeyourvisitapleasantexperience.Ifyouhaveanyproblemsorrequests,pleasedonothesitatetoletusknow.30

YouaregoingtostayatShangri-laHotel,aluxurious,five-starhotellocatedrightonthefamousHuangpuRiver.Sinceyouaretostayinourcityfortwodays,youwillbeusingthisvehicleduringyourstayinShanghai.Sopleasetakethetroubletojotdowntheplatenumberforfutureconvenience:8E199.Iwillrepeat:8E199.Gotit?31

Knownthroughouttheworldasthe“PearloftheOrient”,Shanghaiisamodernandfast-pacedcity,richinhistoryandculture,whichhasawealthofareasandsitesjustwaitingtobeexplored.Duringthefollowingtwodays,youwillexperiencetheoldpartofthecitybyinvestigatingShanghai’sformerConcessionareasandYuyuanGardens.Youwillalsovisitthenewestareaofthecity,Pudong,andtwoofitsmostimpressivestructures:JinmaoTowerandtheOrientalPearlTVTower.Inaddition,tomorroweveningyouwilltakeacruiseontheHuangpuRiverandenjoythebeautifulnightsceneryonbothsides.Isincerelywishyouapleasant,comfortablestayandafantasticholidayhere.IshalldoallIcantomakeeverythingeasyforyou.Thankyouandhaveanenjoyableevening!32TheSixItems33HelpfulSentencesAskingforattentionGoodevening,ladiesandgentleman.MayIhaveyourattentionplease?Ladiesandgentlemen,yourattentionplease?Ladiesandgentlemen,pleaseletmehaveyourattentionforamoment.34Self-introductionI’mYao,yourlocalguidefromCYTS.First,pleaseallowmetointroducemyself.I’maguidefromChinaInternationalTravelService.MyEnglishnameisJan.I’myourlocalguideinWuhan,andmynameisLiPin.MynameisJanLin,butyoumayjustcallmeJan.35IntroducingapersontoagroupPleaseallowmetointroduceMr.Wang,ourdriveronthistrip.Pleaseletmeintroducemycolleaguefirst.Mr.Wangisourdriver.Hehas15yearsofdrivingunderhisbelt,soyouareinverysafehands.MayIintroducetoyouMr.Li,thegeneralmanagerofourtravelservice?MayIhavethepleasureofintroducingthelocalguidetoyou?ThisisMissWangJiefromShanghaiCITS.36GivingwelcomesWelcometoWuhan,China.Firstletmeexpressawarmwelcometoyou.OnbehalfofChinaTravelServiceandmycolleague,IwarmlywelcomeyoutoChengdu.OnbehalfofChinaInternationalTravelService,ChengduBranch,Iwouldliketoexpressour