北航大民航英语手册

EnglishManual英语手册PagePAGE1ofNUMPAGES20Contents（目录）PartonePublicEnglish第一部分公共英语Chapter1BasicEnglish基础英语Chapter2DailyEnglish日常英语Chapter3TourismEnglish旅游英语ParttwoSpecializedEnglish第二部分专业英语Chapter4GroundHandlingServiceEnglish地面服务英语Chapter5AirCargoServiceEnglish航空货运服务英语Chapter6SecurityScreeningServiceEnglish安全检查服务英语Chapter7ControlCentreServiceEnglish指挥中心服务英语Chapter8OperationSupportServiceEnglish运行保障服务英语Chapter9AirportAviationCateringServiceEnglish航空食品服务英语Chapter10AircraftMaintenanceServiceEnglish机务维修服务英语PartonePublicEnglish(第一部分公共英语) Chapter1BasisEnglish(英语基础)一、海航机场集团董事长DirectoroftheBoard/BoardChairman/ChairmanoftheBoard执行总裁ExecutivePresident执行副总裁ViceExecutivePresident首席运营官COO财务总监ChiefFinanceOfficer执行总裁助理AssistanttoExecutivePresident二、首席官缩写词汇首席执行官CEO首席运行官COO首席安全官CSO首席商业运营官CCO首席财务官CFO首席人事训练官CHO首席培训官CTO首席市场官CMO首席公共关系协调官CRO首席人事训练官CHO三、公司名称宜昌三峡机场有限责任公司YichangSanxiaAirportCO.,LTD宜昌三峡机场航空食品公司YichangSanxiaAirportAviationCateringCO.,LTD四、公司领导董事长DirectoroftheBoard/BoardChairman/ChairmanoftheBoard总经理GeneralManager副总经理ViceGeneralManager财务总监ChiefFinanceOfficer总经理助理GeneralManageAssistant调研员InvestigatorandResearcher五、部门名称综合管理部ComprehensiveAdministrationDept.总经理GeneralManager副总经理ViceGeneralManager主管Supervisor行政事务室CivilServiceOffice人力资源室HumanResourcesOffice计划财务部Planning&FinanceDept.会计核算室AccountingOffice预算管理室BudgetManagementOffice业务发展部BusinessDevelopmentDept.广告公司AdvertisementCompany商业开发管理室CommerceDevelopmentandManagementOffice客货销售公司Passenger-cargoSaleCompany指挥中心ControlCenter安全服务督察室SecurityandServiceInspectionCenter值班经理室OfficeofManageronDuty现场调度室LocaleDispatchingCenter急救中心FirstAidCenter安全检查站SecurityScreeningStation安全检查室SecurityScreeningOffice消防中心FireControlCenter运行保障部OperationSupportDept.综合室ComprehensiveOffice设备运行室EquipmentOperationOffice场务管理室AirFieldMaintenanceOffice汽车服务中心AutoServiceCenter地面服务部GroundHandlingServiceDept.商务室BusinessAffairsOffice服务室PassengerServiceOffice六、日期和时间星期：MondayTuesdayWednesdayThursdayFridaySaturdaySunday星期一星期二星期三星期四星期五星期六星期日月份：JanuaryFebruaryMarchAprilMayJuneJuly一月二月三月四月五月六月七月AugustSeptemberOctoberNovemberDecember八月九月十月十一月十二月年月日：月日，年：eg，March1st,2001日月，年：eg，1stMarch,2001时间：hour小时minute分钟second秒四季：spring春季summer夏季autumn秋季winter冬季七、人称人称代词：单数：Iyouhesheit(主格)meyouhimherit(宾格)复数：weyouthey(主格)usyouthem(宾格)物主代词：形容词性：（单数）myyourhisherits(复数)ouryourtheir名词性：（单数）mineyourshishersits(复数)oursyourstheirs反身代词：单数：myselfyourselfhimselfherselfitself复数：ourselvesyourselvesthemselves八、数字：基数词：onetwothreefourfivesixseveneightnineteneleventwelvethirteenfourteenfifteensixteenseventeeneighteennineteentwentythirtyfortyfiftysixtyseventyeightyninetyahundredathousandamillionabillion序数词：firstsecondthird……….九、方位east东west西south南north北southwestnorthwestsoutheastnortheast西南西北东南东北十、计算机常用单词file文件path路径text文本program程序disk硬盘floppy软盘disc光盘memory内存、存储器key键driver驱动器power电源screen屏幕configure配置boot引导byte字节format格式化compress压缩system系统network网络、联网speed速度、加速scan检测、扫描install安装setup设置option选项、选择reset复位restore恢复lock加密command命令execute执行save保存type显示、打字print打印pause暂停clean清除delete删除remove删除、移动copy复制paste粘贴backup备份rename改名open打开quit退出exit退出esc退出window窗口input输入output输出十一、机场常用单词airport机场flyarea飞行区terminal候机楼apron停机坪runway跑道taxiway滑行道passport护照trailer拖车tow-bar拖把dolly集装箱托板aircrew机组captain机长purser乘务长stewardess乘务员passenger旅客infant婴儿customs海关elevator电梯child(children)儿童taxiwaylink滑行联络道checkedbaggage托运行李traveldocument旅行文件(air)ticket机票(baggage)cart手推车coffeehouse咖啡厅storeshop商场firstclass头等舱sterilearea隔离区firstaid急救中心restaurant餐厅VIPlounge贵宾室securitycheck安检IDcard身份证delayflight延误航班domesticdeparturehall国内出发厅domesticarrivalhall国内到达厅internationaldeparturehall国际出发厅internationalarrivalhall国际到达厅baggagechecks(stub)行李牌charteredflight包机scheduledflight定期航班unaccompaniedchild无人陪伴儿童dutyfreeshop免税商店passengerstepcars客梯车follow-mecar引导车carryonbaggage手提行李boardingpass登机牌airtrafficcontroltower塔台informationoffice问询处multi-functionroom多功能厅air(boarding、passenger)bridge廊桥activitycenter职工活动中心enterpriseculturedisplayroom企业文化展室assemblyroom会议室Chapter2DailyEnglish(日常英语)Greetings（称呼与问候）Howdoyoudo?你好！（初次见面时用）（回答也是一样）Howareyoutoday(thesedays)?你今天（近来）好吗？（熟人）3.Fine,thankyou.Andyou?很好，谢谢，你呢？4.How’severythingathome?家中一切都好吗？5.I’mjustgreat.好极了.Longtimenosee!How’sbusiness,Mr.Dong?好久不见了，生意如何，董先生？That’sOK,thanks.还算好，谢谢.No,nothingmuch.So-so,thanks.不，不怎么好.马马虎虎，谢谢.Farewell（告别）Goodnight,seeyoutomorrow.晚安，明天见.Seeyoulater.回头见.Goodbye.Haveanicetrip.再见，旅途愉快.Idohopeyou’llcomenexttime.我真的希望你下次能来.Thanksforallyourkindhospitality.谢谢你们热情的招待.WelcometoYichangagain.Bye!欢迎下次再来宜昌，再见.Haveapleasantjourneyandgoodluck.祝您旅途愉快，一切顺利（祝您好运）.Introduction（介绍）Gladtomeetyou,I’mDongYang.很高兴认识你，我是董阳.Mr.Dong,I’dliketointroducemycolleagueMissZhao.董先生，我向你介绍我的同事赵小姐.Excuseme,areyouMr.Hill?对不起，您是希尔先生吗？Oh,Mr.Hill,welcometoYichang，Pleaseallowmetointroducemyself.I’mYuJunhua,secretary,fromtheOffice.哦，希尔先生，欢迎你来宜昌.请允许我做一下自我介绍，我叫余俊华，办公室秘书.LetmeintroduceMr.Dong,BoardChairman、GeneralManagerofYichangSanxiaAirportCO.,LTD.请允许我介绍宜昌三峡机场有限责任公司董事长、总经理，董先生.Thanks（致谢）Thankyouforcoming.感谢光临.Thanksalot.多谢.Itisverykindofyou.多谢你的好意.Thankyouforawonderfulnight.谢谢你让我度过了一个美好的夜晚.Idon’tknowwhattodowithoutyourhelp.没有你的帮助我真不知道怎么办.Notatall.别客气.Youarewelcome.不客气.That’sallright.这没什么.Itismypleasure.我很乐意这样做.Compliments（赞美）You’vedoneawonderfuljob.Welldone!你的工作做得太好了，相当不错.Thefoodisdelicious.这食物真可口.YourChineseisreallysurprising.你的中文知识，很令人惊讶.I’msureeverybodyappreciatedyourspeech.我确信每个人都很欣赏你的演讲.Yourchildrenarecute.你的孩子真讨人喜爱.Youareexcellent.你的表现十分出色.Youareexaggerating.Iplayedonlyasmallpartinthewholething.你过奖了，我在这件事里只起了很小的作用.That’sverykindofyou,butinalltruthIfeelthecreditshouldgotoMr.Fang.谢谢你，不过我觉得这的确归功于方先生.CongratulationsandGoodWish（祝贺与祝愿）Allowmetooffermyheartiestcongratulations.请允许我向你表示最衷心的祝贺.Congratulateyouonyourpromotion.祝贺你荣升.Iwishyouwellandhappy.我祝愿你健康愉快.Allthebesttoyou.祝你万事如意.Haveagoodtime.祝你过得愉快.HappyNewYear(SpringFestival)!新年快乐（春节快乐）!ApologiesandRegrets（道歉与遗憾）I’msorrytohavekeptyouwaiting.对不起，让你久等了.Sorrytohavetroubledyou.对不起，打搅您了.Pleasemakemyexcusestoyourfriend.请代我向您的朋友表示歉意.Pleaseexcusemeforamoment.Itwon’tbelong.请原谅，我要走开一下，我马上回来.Excusemeforinterruptingyou.请原谅，我打断你的谈话.Athousandpardonsfortakingupsomuchofyourtime.十分对不起，占用了你这么多时间.That’sOK.没关系.Noproblem.没关系.Iquiteunderstand.我完全理解.AskingaFavour（请求帮助）Couldyougivemesomeadviceonmywork?能对我的工作提些意见吗？Canyouhelpme?你能帮我吗？CanyoutellmesomethingaboutSanxiaAirport?您可以告诉我三峡机场的有关情况吗？Iwantyoutodomeafavour,sir.先生，我有事求你.Ithinkmaybeyoucanhelpme.我想也许你能帮我的忙.MakinganAppointment（约会）Wouldyouhonoruswithavisit?如蒙光临，将不胜荣幸.Couldwehavethehonorofyourpresenceatthemeeting?可否请你光临本次会议?Whenareyoufree?您什么时候有空？Iratherhopethathewillbeabletoseemethismorning.我希望他今天上午能见我.ThereissomethingI’dliketotalkwithyou.Iwonderifyou’llbefreethisafternoon.有些事情我想和您谈谈，不知您今天下午是否有空.Ishouldn’tbebusytomorrow.我明天不忙.I’llbewaitingforyouateightinmyoffice.8点钟我在办公室等您.Myofficehoursare8:30tillnoon.我的办公时间是8点30分到中午.AgreementandDisagreement（赞成与反对）Youarequiteright.你完全正确.Iagreewithyou.我同意你的看法.Ithinkso.我想是这样.Yes,indeed.是的，的确如此.Idon’tagree.我不同意.No,youarewrong.不，你错了.I’mafraidnot.我想不是.OfferingHelp（提供帮助）CanIhelpyou?能为你效劳吗？WhatcanIdoforyou,sir?要我帮忙吗？先生？IsthereanythingIcandoforyou,Sir?我能为你做点什么，先生？Letmegiveyouahand.让我来帮你一下吧.I’llpickyouupat7:30thisevening.我今晚七点来接你.Wouldyoulikesomethingtodrink?Whatabouttea?你需要点什么东西喝呢？喝茶好吗？I’vehadenough,thankyou.我已经够了，谢谢.WillingnessandRefusal（乐意与拒绝）Iamgladtohelpyou.我很高兴帮助你.I’mquitepreparedtogiveupsmoking.我很乐意戒烟.Sorry,Ican’t.对不起，我不能.Ican’thelpanything.我帮不了你.Ihavenotime.我没有时间.No,butthanksanyway.不用，不过还得谢谢你.AdviceandSuggestion（劝告与建议）You’vegottolearntoputfirstthingsfirst.你应该学会将最要紧的事情摆在第一位.Iadviseyoutocheckyourbaggage.我劝你检查一下行李.Youcouldconsidergoingbyplane.你可以考虑乘飞机去.Weather（天气）It’sreallycoldtoday.今天真冷.Lastweekitwassocoldanddry.上周又冷又干燥.Idon’tlikethiscoldweather.我不喜欢这样冷的天气.Ifeltshiverywithcoldinsidethehouse.Let’sgooutsidetohaveasunbath.在屋里我冻得直发抖，我们出去晒晒太阳吧.It’sgettingcolderandcolder.天气越来越冷了.Webecomeaccustomedtotheclimatehereandneversufferverymuchfromthecold.我们已习惯这里的气候了，并不觉得怎么冷.Itisverywindytoday.今天风很大.Thewindragesfuriouslytotearupmanytreesinthestreet.风势很猛，街道上的树木有很多根都拔出来了.Askingtheway（问路）Excuseme,sir.Canyoutellmethewaytotheairport?对不起先生，你能告诉我到机场的路吗？Pleasefollowme,I’llshowyoutheway.请跟我来，我告诉你怎么走.Wouldyoutellmehowtogototheheadofficefromhere?从这里到总公司怎么走？Howlongwillittakemetogetthere?到那儿需要多久？Itwilltakehalfanhour.半个小时.Where’sthenearestpublicphone?最近的公用电话在哪里？It’sontheoppositesideofthestreet.在马路对面.IsthereagoodTujiabaconrestaurantnearby?附近有没有不错的土家腊味餐厅？Yes,therearesome.TheyareonairportRoad.有一些，在机场路上.Attheoffice(在办公室)Wetakeairport’sbustowork.我们乘机场班车去上班.WhenIentermyoffice,Isay“goodmorning”tomyassociates.我走进办公室，向同事们说“早上好”.Isitatmydesk,thenturnonthePC.我坐到办公桌前，打开电脑.Iwritemyselfamemo.我给自己写了一份备忘录.Ireviewsomematerialsforthisafternoon’smeeting.我翻阅了一些下午开会用的材料.Imakesomecopiesonthecopycat.我在复印机上复印了一些东西.Ourdepartmentwillhaveameetingthisafternoon,andIwilltakenotesatthemeeting.今天下午我们部门开会，我做会议记录.Officephone(办公室电话)Goodmorning,thisistheSanxia早上好，这里是三峡机场，我能为你做点什么？Thankyouforcalling,onemoment,please.谢谢你打来电话，请稍候.He’sinthemeetingnow,couldyoucallbacklater?他正在开会，你过一会再来电话好吗？He(she)’soutoftheofficerightnow.他(她)现在不在办公室.LeaveyournumberandI’llhavehimcallyouback.请留下你的电话，我让他打给你.Mr.Wang,there’satelephonecallforyou.王先生，你的电话.Thelineisbusy.电话占线.There’snoanswer.电话没人接.You’vegotthewrongnumber.你打错了.Thenumberhasbeenchanged.电话号码变了.OfficeTalk(办公室谈话)I’mleavingbutI’llbebackat2:00.我出去一下，两点钟回来.Cancelallmyappointmentsthisafternoon.取消我今天下午的所有约会.Couldyourunafewerrandsforme?你能帮我办几件事吗？Wouldyoumakesomecopiesforme?你帮我复印几份好吗？Noproblem.Justgivemeoneminute.没问题，稍等片刻.Whydon’tyoutaketherestofthedayoff.你可以下班了.Man,I’vegotalotofpaperworktodo!嗬，我有那么多的文件要处理.I’mgladthatIfinallyfinishedthatreport.我很高兴终于完成了那份报告.I’mrelievedthattomorrowisaholiday.明天是节假日，我可以放松了.IwonderifI’llevergetaraise.我不知道我能否得到加薪.Ithinkthatmyjobisending.我觉得我的工作快结束了.JobInterview(求职面试)I’mboredwithmyjob.我对工作感到厌烦了.I’mgonnaquit.我打算辞职.I’mgoingtolookforanotherjob.我要去找另一份工作.Ihaveaninterviewtomorrow.我明天有个面试.MayIseeyourresume?我能看一下你的简历吗？Tellmeaboutyourself?谈谈你自己好吗？Howlonghaveyoubeenatyourpresentjob?你在现在这份工作上干了多长时间？Whyareyouleavingyourcurrentjob?你为什么要离开你现在的工作？Wheredoyouseeyourselfin10years?你觉得10年内你在哪方面发展了自己？Areyoulookingforwardtoapromotion?你希望得到晋升吗？Canyougivemeanexampleofshowingyourleadership?你能举一个表现你的领导才能的例子吗？Thankyouforcoming.We’llletyouknowassoonaspossible.感谢你的光临.我们会尽快给你答复.DaysAndDates(天和日期)Whatdayistoday?今天是星期几？TodayisMonday(Tuesday,Wednesday,Thursday,Friday,Saturday,Sunday).今天星期一（二，三，四，五，六，日）What’sthedate?今天多少号？It’sOctober15th.今天是10月15日.Let’smeetsometimenextweek.我们下周的某个时间见面吧.Excuseme,whattimeisit?对不起，现在几点了？It’stentonine.现在是8：50.I’llhaveameetingin10minutes.10分钟后我有个会.Chapter3TourismEnglish(旅游英语)Meeting(见面)Howdoyoudo?你好! Howdoyoudo?你好!Nicetomeetyou.见到你很高兴.Metoo.我也是.Ican’tspeakChinese,canyouspeakEnglish?我不会说汉语,你会说英文吗?Yes,alittle.WhatcanIdoforyou?会一点,我能帮你做些什么吗?I’mfromEngland.IjustarrivedatYichangforsightseeing.CouldyoutellmesomethingaboutYichangCityYes.It’smypleasure.好的,我很乐意.Geography(地理位置)Yichangisafamousculturecitywithahistoryof2000years，itisthethebirthplaceofBaandChuCulture，alsothegatetoThreegorgesandthethroatofSichuanandHubeiprovinces宜昌是一个有着2000年历史的文化名城，是巴楚文化发祥地、三峡门户和川鄂咽喉.ThemainriversinYichangcityareYangtzeRiverandQingjiangRiver.宜昌境内的主要河流是长江和清江today，YichangbecomeanopencityalongtheYangtzeRiver，abeautifulcitywithtourismandhydrate-electricityasitsmainindustries.今天，宜昌成为长江沿岸的开放城市，是个美丽的旅游城和水电城.BothGezhoubaProjectandThreegorgesdamarebuiltinYichang.葛洲坝工程和三峡大坝都建在宜昌itisagoodplaceforyoutoinvestandmakemoneywithitsrichresources.宜昌资源丰富，是您投资赚钱的好地方.AsIknow,YichangistheeasternmostcityinHubei.WhatisthesizeofYichangCityAsfarasIknow,thecitycovers21000squarekilometers.据我所知,这座城市有21000平方公里.YichangisthesecondbiggestcityofHubeiProvince.Itservesasapolitical,economicandculturalcenterintheeasternpartofHubei.宜昌是湖北的第二大城市，它是鄂西政治、经济和文化中心.Climate（气候）HowabouttheclimateinYichang?宜昌的气候如何？TheweatherinYichangisverygoodwithfourdistinctreasons.宜昌气候宜人（很好），四季分明.HowdoyouliketheweatherinYichang?您觉得宜昌的天气如何？Verygood,Yichangisreallyalovelyplacetolivein.很好，住在宜昌真不错.Itseemstorain,isn’tit?好像要下雨了Itisquiteprobable..完全有可能.PopulationandMinorities（人口与少数民族）Howmanypeopleliveinthiscity?该城市有多少人口？Yichanghasapopulationof4million,500,000ofthemliveinthecityproper.宜昌人口有400万，其中50万人生活在城区.Arethereanyminoritieshere?这儿有少数民族吗？Yes.ItispopulatedwithTujiabesidesHan.有，除汉族外，还有土家族.Galas（节日）ArethereanyothergalasinYichang?宜昌还有其他的节日吗？Yes,therearemany.有呀，还有不少呢.Whatarethey?他们是哪些？Theyareasfollow:TheDragonBoatFestival,TheInternationalTravellingFestivalatYichangSanxia他们是如下几个：龙舟节、宜昌三峡国际旅游节.Scenicspots（景点）ItissaidthatYichangisfamousforherbeautifulsceneries.Willyoupleaseintroducesomescenicspotsheretome?据说，宜昌以她美丽的风景而出名，你给我介绍一下这里的风景点好吗？Doyouknow?TheYantzeRiverThreeGorgesisoneoffamousscenicspotsinChina.Itislocatedatthewestsideofthecity.It’s8kilometersawayfromthecity.你知道吗？长江三峡是中国著名的风景区之一，它位于本市的西面，距离本市有8公里.ThesceneryofQingjingRiverattractsthepeoplebyitsprettyandcalmness.清江风光以秀美恬静让人留连忘返.YouwillbequitesatisfiedtovisitThreegorgesoftheYangtzeRiverbyzhaojuntouristboat.乘昭君号游船游览三峡，您会感到非常满意.Zhaojunwasoneofthefourbeautiesinancientchina,shewasborninXiangxigreek.昭君是中国古代四大美人之一，她诞生在香溪河旁.Itsoundsattractive.听起来很吸引人的.ThreeGorgesDamisbeingbuiltatzhongbaodaoIslandYichang.三峡大坝建在宜昌中堡岛.Oh,Isee.Arethereanyotherhistoricalscenicspots?噢，我明白了.还有其他的历史景点吗？Quyuanwasawell-knownpatrioticpoetinancientchina.Hewasborninziguicountry.屈原是中国古代著名的爱国诗人，他生在秭归县.HaveyoubeentoYuquanTemple?您去过玉泉寺吗？Notyet.还没有.I’mveryinterestedinThreeGorgesProject.Wouldyouliketotalksomemoreaboutit?我对三峡工程很感兴趣，你给我多谈一些这方面的情况好吗？Sure.ThefirstplaceIwouldliketotellyouisTanzhiling.ItliesintheeastoftheDam,2kilometersfromit.好的.我想告诉的第一个地方是坛子岭.它位于大坝的东边，离大坝2公里.Bytheway,Tanzhilingisthebestplaceforoverlookingthewholeproject.顺便说一句，坛子岭是鸟瞰大坝的最好的景点.ItissaidthatShenlongjiainYichangisanewculturaltourismzone,isn’tit?据说宜昌的神农架是一个新的文化旅游区，是吗？Yes,itisveryfamous.是的，它很著名.Isee.Isthereanyotherculturaltourismzone?我明白了，有其他的文化旅游区吗？Yes.ChangbanposlopeoneoftheancientBattleSitesofThreeKingdomsPeriodisalsoveryfamous.Itis70KilometersawayfromYichang.是的，三国古代城之一长坂坡也很有名.离宜昌大约70公里.IsthereanyreligiousplacesinYichang?宜昌有宗教活动场所吗？Therearechurchesandmosqueshere.这儿有天主堂和清真寺.Entertainments（娱乐）Thankyoufortellingmesomuch.Now,willyoutellmesomethingabouttheentertainmentsinYichang?谢谢你给我说了那么多，现在，你能给我说说宜昌的娱乐好吗？It’smypleasure.TheentertainmentsinYichangarealsovariedandcolorful.好的，宜昌的娱乐也是丰富多彩的.TherearemanyamusementplacesinYichangWhereyoucanenjoyyourselfcompletely.宜昌有许多歌舞厅，在那里可以尽情的娱乐、欣赏、享受.Wherecanwetakeawalk?我们在哪儿散步好？TheRiversideParkisagoodplacetotakeawalk.滨江公园是散步的好地方.Canyoutellmewherewemayplayfootball?请问我们可以在哪儿踢足球？YouhadbettergotoYichangstadium.最好在宜昌体育馆.Food（食物）Ifeelalittlehungrynow.Wouldyouliketointroducesomelocalfoodtome?现在我有点饿了，给介绍一些当地的食物好吗？Yicangcookingisdistinguishedforbeing“spicy”and“hot”,itisverytasty.宜昌菜以“麻、辣”著称，美味可口.Canyourecommendmesomewonderfullocaldishes?您能向我推荐几种本地美味菜肴吗？Yes,thespecialsofYichangisSteamedhuifish,turtleandyipinfinlakeEel.可以，宜昌的特色菜有清蒸鮰鱼、甲鱼和一品鳝.IsthereanyregionalrefectioninYichang?宜昌有没有什么特色小吃？Springroll,TurnipjiaoziandYuxincao.有春卷、萝卜饺子和鱼腥草（节儿根）.WhatcanwedrinkinYichang?我们在宜昌可以喝些什么？DaohuaxiangLiquor,GezhoubaBeerandYichangKunfuTea.稻花香酒、葛洲坝啤酒和宜昌功夫茶.Bytheway,whatfruitscanIenjoyhere?顺便问一句，这儿能尝到什么水果呢？Well,thereareallkindsoffruitsindifferentseasons.Forexample,manytypesoforange,peach,watermelon,andpomeloareavailablehere哦，各种季节有各种各样的水果.比如，各种各样的橙子、桃子、西瓜、柚子等.Accommodations（接待）Willyougivemeanintroductiontotheaccommodationshere?给我谈谈这里的接待方面的情况好吗Ok,thereareover20touristhotelsinYichangCityatpresent.好的，目前宜昌有20多家旅游宾馆.Whichmonthsarethepeaktouristseason?哪些月份是旅游旺季？Usually,thepeakoneisfromAugesttoNovemberoftheyear.通常，旺季是从每年8月份至11月份.WherecanweliveinYichang?我们在宜昌住在哪里？YoucanliveinPeachBlossomHotelandThreeGorgesHotel,InternationalHotel.你们可以住在桃花岭饭店、三峡宾馆、国际大酒店.Doyouhaveareservation,sir?先生您有预订吗？Yes,reservationonthedaybeforeyesterday.是的，我是前天订的.Excusesme,waitaminuteplease.对不起，请稍候.Wouldyoupleasecompletethisregistrationform?请您填一下这张登记表好吗？Allright.好的.Haveyougotanyidentification?您有身份证件吗？Yes,Ihavemypassportaboutme.我带来自己的护照.Shopping（购物）ArethereanygoodshopsinYichangfortouriststodosomeshopping?宜昌有较好的可供旅客购物的商场吗？Yes,therearemany，Youcanbuylocaltouristartsandcraftsatallthescenicspots.Besides,youcanalsobuyhigh-qualitytea.有，很多，你可以在所有景点买到本地旅游工艺品，另外，你还可以买到高质量的茶叶.Ihadliketobuyapairofshoes(shirt).我想买双鞋子（衬衫）.Whichsizedoyoutakesir?先生您穿多大尺寸的？Itakelargeshoesforabout45.我穿45码的.Trythisone,please.Howaboutthisstyle(sign,colour)?您觉得这种样式（尺寸、颜色）满意吗？Excellent.好极了..Whichdoyouprefer?您更喜欢哪种？Ihadlikethewhite(green,red,dark,smaller)one.我喜欢白色（绿色、红色、黑色、小一点）的..Whendoestheshopclose?商场几点关门？At9pm.晚上9点..Howmuchisneeded?总共要付多少钱？Thatistenyuanaltogether.10元.Ihadliketochangesomemoney.我想换点零钱.Well,howmuchwouldyouliketochange?好的，请问换多少？Communication（交通）AsIknow,thereisanairportinYichang.Whereisit?据我所知，宜昌有一个飞机场，它在哪里？Well,theYichangSanxiaAirportisintheeastofYichangCityDoyouhaveanywharfhere?你们这儿有船码头吗？Yes,wehaveseveralones.ThebiggestoneisYichangPort,locatedatYanjiangRoad.有好几个，最大的一个叫宜昌港，位于沿江大道.WhenareyougoingtoleaveYichang?你什么时候离开宜昌？At3pm.下午3点.No.2busformWujiagangtoThreegorgesguesthouse.二路公共汽车是从伍家岗到三峡宾馆的.PostandTelecom（邮政与电信）Wouldyouliketotellmesomethingabouttheposthere?你能谈谈关于邮政方面的情况吗？Sure.Thepostservicesareconvenientandquickwithcomputeradministration.好的，邮政服务实行电脑管理，方便快速.Aretelephonecallsconvenienthere?这里打电话方便吗？Yes,ofcourse.Thepublicphoneboothsareavailableanywhereinthestreets.ICcardtelephonesareinstalledattheairport,wharf,busstation,allthestarhotelsandthemainstreets.当然，公共电话亭在街上到处都有.机场、码头、汽车站、星级宾馆和主要街道都装有IC卡电话.HowcanIgotothepostoffice.我怎样才能到邮局？TaketheNo.2busandgetoffatYujiRoad.乘2路公共汽车在云集路下车就到了.Howtomakeaphonecall,please?Canyoutellmewhomyouarecalling?Isthisalongdistancecall？请问这里电话怎么打？请问您找谁，是长话吗？AskingTheWay（问路）Now,IwouldliketogototheThreeGorgesHotel.Howtogetthere?现在，我要去三峡宾馆，怎样走呢？TaketheNo.2bus,please.请乘坐2路车.WhereshouldIgetoff?到哪儿下车？Justgetoffattheterminal.就在终点站下车.Howmuchisittotheterminal?到终点站多少钱？ItisoneYuanforeachpassenger,regardlessofthedistancetraveled.每人一元，不论路多远.CanyoutellmewhereJiefangCinemais?请问解放路电影院往哪儿走？GoalongJiefangRoadthenturnright.沿着解放路往前走，再朝右拐就到了.Sorrytotroubleyou.Arethereanytoiletsnearabout?对不起，打扰下.请问附近有公厕吗？Turnleft,yousee,thetoiletisthere.向左拐，你瞧，那儿就有个公厕.ThisisthemapofYichangcity.Doyouwanttohavealookatit?这是宜昌地图，您想看看吗？Farewell（告别）I’velearntagreatdealfromyou.Iwon’tforgetyourkindhelp.我从你这儿学到不少东西，我忘不了你的热情帮助.Don’tmentionit.Itismypleasure.不要客气，这是我应该做的.I’dliketokeepintouchwithyouinthefuture.往后我会跟你保持联系的.OK.好的.Wouldyouliketotellmeyouraddress?把你的地址告诉我好吗？Sure.MyworkaddressisYichangSanxiaYichangAirport,Hubei,443007P.R.C.好的，我的工作地址是中华人民共和国湖北宜昌三峡机场.邮编：443007.Thankyouverymuch.Bye-bye.非常感谢，再见.HaveagoodtimeinYichang.Bye.愿你在宜昌玩得愉快，再见.ParttwoSpecializedEnglish(第二部分专业英语)Chapter4GroundHandlingServiceEnglish地面运输服务英语WelcometoYichangAirport.Hello,whatcanIdoforyou/mayIhelpyou？你好，我能为你做什么吗？I'msorry,myEnglishispoor.Wouldyoupleasespeakslowly？对不起，我的英文不太好，请您讲慢点好吗？Sorry，Ican'tquiteunderstand.Waitamoment,please.Iwillaskotherstohelpyou.对不起，我听不懂您的问题，请稍等，我请其他员工为您服务.Iwishyouhaveanicetrip.祝您旅途愉快.Pleasedtohelpyou.很高兴为您服务.Wouldyoupleasewaitamoment？请您稍等一下好吗？Takeiteasy,sir/madam.别着急，先生/女士.Sorryforkeepingyouwaitingsolong.对不起，让您久等了.Pleasefollowtheyounglady.Ifyouhaveotherquestions，pleasecontactourstaffs.跟这位小姐走.如果您还有其他问题，请向服务员反映.Wewilltryourbesttosolvetheproblemforyou.我们将尽力为您解决.Ibegyourpardon?能请您重复一遍吗？We'resosorry，yourflighthasbeendelayedduetobadweather.对不起，您乘坐的航班因天气原因延误了.I’msorrytoinformyouthatyourflighthasbeendelayedtoday,duetolatearrivalaircraft.很遗憾地告诉您，由于飞机晚到，您今天的航班延误了.What’swrongwithyou?有什么麻烦吗？We'resosorry，Yourflighthasbeencancelledduetomechanicaltrouble.对不起，您乘坐的航班因机械原因取消了.Wearewaitingforthelatestweatherreport.我们还在等最新的天气情况.Theflighthasbeendelayedto12：30duetobadweather.这个航班由于天气原因延误到12：30分.Pleasegototheservicecounterandyou’llgetasatisfyinganswer.请您到服务台，在那里您会得到满意的答复.Wedon’thaveanexacttimefordepartureatpresentduetoairtrafficcontrol.Pleasewaitamoment.Ifthereisanyfurtherinformation，wewillinformyouimmediately.由于航空管制的原因您的航班还没有确切的时间，请您先稍等一会儿，如果有了进一步的消息我会马上通知您.Youarewelcome,it’smypleasure.不客气，这是我应该做的.Letmeexplainitforyou,please.请让我向您解释.Thankyouverymuchforyourunderstanding.您能谅解，我们感到高兴.Theflightwilltakeoffassoonastheweathergetsbetter.一旦天气好转，飞机马上起飞.Pleasecooperatewithus.请您协助我们的工作.Doyouneedadoctor?您是否需要医生？ThankyoufortakingHainanAirlines.Good-bye！感谢您乘坐海南航空的班机.再见！WelcometoYichangnexttime,bye!欢迎下次再来宜昌，再见！Letmegiveyouahand.我来帮您一把.I’msosorryforourinadequateservice.服务不周，请多包涵.Itdoesn’tmatter.没关系.Sorryfortroublingyou.麻烦您了.Pleasegiveusadviceandcorrectionfortheinadequacyofourwork.工作上的不足，请给予批评指导.Thankyouforyourcooperation!谢谢合作！Itwillbedelayedbecauseofthepoorvisibility.由于能见度低，航班将要延误.Thereisnohotmealservedonthisflight.本次航班不配热餐.Irequestwheelchairserviceformymother.我为我的母亲申请轮椅服务.Mysonneedstobecheckedinasanunaccompaniedchild.我的儿子需办理无成人陪伴儿童.Accordingtothelastreport,theairplanewilldepartat9o’clock.据刚得到的消息，飞机9点钟起飞.Pleasepayattentiontotheinformationaboutyourflight.请注意一下您的航班动态.What’stheflyingtimefromYichangtoGuanZhou？从宜昌到广州需要飞行多长时间？Noproblem,I’msurethatthearrangementswillbeproperlyhandled.不成问题.我确信我们会安排好.Youcandependonus.您放心好了.Thelimousineisintheparkinglot.旅客班车就在停车场.Thecoffeeloungeisoverthere.咖啡厅在那边.Pleasetakeyourcarry-onbagsandproceedtopre-boardingareainthedomesticlounge.请带好您的手提行李到国内候机厅等候.WillallpassengersforflightCZ3029pleaseproceedtocustomsandimmigrationforclearanceimmediately.CZ3029航班的旅客，请马上办理海关和边防检查申报.Theflightwillservelunch.飞机上提供午餐.Astherouteweatherisgettingbad,theflightcan’tarriveonschedule.由于航路天气变坏，航班不能按时到达.Excuseme,Ithinksomeoneelseneedsmyhelp.对不起，我认为还有其他人需要我的帮助.Localweatherisveryuncertainrecently.本场天气最近很不稳定.Itwilltake40minutes