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注:不含主观题第1题ThegoalsofOBaretohelpto____,

predict

,andultimatelyimprove

theattitudesandbehaviorsofindividualsinorganizations.正确答案::["explain"]第2题Hawthornestudiesshiftedthefocusofmanagementresearchfromworkandmaterialfactorsto____factors.正确答案::["human"]第3题ThedifferencebetweenOBandHRMisthat().AOBfocusesonmorepractice.BHRMfocusesonmoreapplication.CHRMfocusesonmoreemployees.DHRMfocusesonmoretheories.第4题Thescientificmethodbeginswith().A

hypothesesBtheoryC

dataD

test第5题Hawthornestudiesincludedfourstudies:illuminationstudies,relayroomexperiment,(

),andbankwiringroomstudy.ALarge-scaleinterviewresearchBTwinstudiesCTimestudyD

Actionstudy第6题Inthestudyoforganizationalbehavior,(

)

aretheantecedentvariablesthatcausechangesinothervariables.ADependentvariablesBMediatevariablesCModeratevariablesDIndependentvariables第7题FortheOBstudy,weusuallyuse()scaletomeasurethekeyvariable.AFordBSmithCLikertDLucas第8题OBstudiestheemployees'attitudesandbehaviorsfrom()levels.AtwoBthreeCfourDfive第1题()meanswell-knownresponsestodemandthatoccurinanormal,routine,orotherwisepredictableway.ARoutinetaskperformanceBAdaptivetaskperformanceCAdoptivetaskperformanceDCreativetaskperformance第2题()behaviorsarebecomingincreasinglyimportantasglobalization,technologicaladvances,andknowledge-basedworkincreasethepaceofchangeintheworkplace.ARoutineBAdaptiveCCreativeDOCB第3题()isthedegreetowhichindividualsdevelopideasorphysicaloutcomesthatarebothnovelanduseful.AAdaptivetaskperformanceBCreativetaskperformanceCRoutinetaskperformanceDJobperformance第4题Thebehaviorofhandlingemergenciesorcrisissituationsis().AcreativetaskperformanceBroutinetaskperformanceCadaptivetaskperformanceDOCB第5题Manyorganizationsidentifytaskperformancebehaviorsbyconductinga().AjobanalysisBonlinewebsiteCjobenlargementDHRM第6题WhichthefollowingbehaviorsareOCB-I?

(

)AHelpingBVoiceCCivicvirtueDBoosterism第7题Iftheemployeeintentionallycontaminatesfoodtheypreparedorservedtoacustomer,thisbehavioris().AtheftBwastingresourcesCsabotageDabuseExerciseforChapter3第1题Employeeswhoarenotcommittedtotheirorganizationsengagein____.

正确答案::["withdrawalbehaviors"]第2题Citizensarelikelytorespondtonegativeeventswith____.正确答案::["loyalty"]第3题Theleastseriouspsychologicalwithdrawalis____.正确答案::["daydreaming"]第4题____referstothatemployeesuseworktimeandresourcestocompletesomethingotherthantheirjobduties.正确答案::["Moonlighting"]第5题AffectiveCommitmentmeansthatyoustaybecauseyou()to.AwantBneedCshouldDmay第6题ContinuanceCommitmentmeansthatyoustaybecauseyou()to.AwantBneedCshouldDmay第7题NormativeCommitmentmeansthatyoustaybecauseyou()to.AwantBneedCshouldDmay第8题Researchonreactionstonegativeworkeventssuggeststhatyoumightjustmaintainyoureffortleveldespiteyourunhappiness.Thisresponseistermed().AvoiceBexitCneglectDloyalty第9题Lonewolvesarelikelytorespondtonegativeeventswith().AvoiceBexitCneglectDloyaltyExerciseforChapter4第1题Value-percepttheorysuggeststhatpeopleevaluatejobsatisfactionaccordingtospecific"facets"ofthejob.()第2题Thedegreetowhichthejobrequirescompletingawhole,identifiable,pieceofworkfrombeginningtoendwithavisibleoutcomereferstosignificance.()第3题Jobsatisfactionisnegativelycorrelatedwithorganizationalcommitment.

()第4题The“moneycan’tbuyhappiness”adagecanevenbesupportedusingnation-leveldata.()第5题Whichoneisthesinglestrongestdriverofoveralljobsatisfaction?()APaysatisfactionBPromotionssatisfactionCSupervisionsatisfactionDSatisfactionwiththeworkitself第6题Someearlyresearchesshowthatjobsatisfactionis()associatedwithlifesatisfaction.AnegativelyBpositivelyCnosignificantlyExerciseforChapter5第1题Personalitymeanswhatyouarelike,notwhatyoucando.()第2题Eachindividual’spersonalityisnotstable.()第3题Thepurposeoftwinstudywastoexaminetherolethatenviromentplayedinthedeterminationofindividualpsychologicaltraits.()第4题BouchardandLykken(1990)suggestedthat40%ofthevariationinpersonalityand70%ofthevariationinintelligencearebasedonheredityingeneral.()第5题Agreeablenessisanindividual’spropensitytorespecttowardsothers.()第6题Whenpeoplechooseorganizationalteammembers,conscientiousindividualsareusuallytheirfirstchoice.()第7题TheclassicalMarshmallowExperimentisaseriesofclassicpsychologicalexperimentsonself-monitoring.()第8题Personal-organizationfitmainlyfocusesonthedegreeofcongruencebetweenpersonalpersonalityandorganizationalvalues.()第9题TheRIASECmodelfurthersuggeststhatthosewithaRealisticpersonalityprefertoworkwiththingsanddatamorethanpeopleandideas.()ExerciseforChapter6第1题Theemotionsintheworkplacewerehistoricallythoughttobedetrimentaltoperformance.()第2题Moodisfeelingsthattendtobeintense.()第3题TheconceptofemotionallaborisformallyproposedbyHichman.()第4题Feltemotionsareourdisplayedemotions.()第5题“KicktheCatEffect”depictsatypicalviciouscirclecausedbytheinfectionofbademotions.()第6题Emotionsarestatesoffeelingthatareoftenmildinintensity.()第7题Duringtheworkday,employeesmayexperiencemanydifferentmoods.()第8题

Intheserviceindustry,employeesarerequiredtoshowmoreemotional

labor.()ExerciseforChapter7第1题

Terminalvaluesreferstodesirableend-states.(

)第2题FreedomisaexamplesofInstrumentalvalues.()

第3题Thecross-cultureframworkwasproposedbyGeertHofstede.()第4题

Someresearchshowthatindividualism

andcollectivismhavebeenassociatedwithdirectandindirect

stylesofcommunication.()第5题Thedominantworkvaluesof“BabyBoomers”include(

).AhardworkingBambitionCdislikeofauthorityDloyaltytocareer正确答案:BCD第6题TheworkvaluesofNewgenerationinChinainclude().Abenefit&payBsocialstatusCautonomyDgrowthopportunity正确答案:CD第7题Inwhichculture,thetiesbetweenindividualsareloose?()ACollectivismBPowerdistanceCIndividualismDMasculinity第8题Thecountryinlowpowerdistanceis().AMalaysiaBRussiaCIndonesiaDNetherlands第9题Thecountryinhighmasculinitycultureis().ARussiaBJapanCNetherlandsDFrance第10题Hofstedefoundthatmanagersandemployeesvaryon()valuedimensionsofnationalculture.AThreeBFourCFiveDSix第11题ItisreportedthatpeopleprefertosavingmoneyforchildreninChina.Whichcultureisit?()ACollectivismBShort-termCLong-termDPowerdistance第12题Thechildren

inUSAaretaughttobe“team

players”.

()ExerciseforChapter8第1题Anindividualwhowantstobuyahomeinanneighborhoodwithalowcrimerateissatisfyingwhichpsychologicalneedsstate?

(

)AEsteemBsafetyCphysiologicalDSocial第2题Theneedforsuchfactorsasstatus,recognition,attention,self-respect,autonomy,andachievementareexamplesofwhichofthefollowingneedsaccordingtoMaslow’shierarchyofneeds?

()AesteemBsocialCself-actualizationDsafety第3题According

toMcClelland,theneedtomakeothersbehaveinawaytheywouldn't

havebehavedotherwiseiswhichofthefollowingworkmotives?()AneedforachievementBneedforpowerCneedforaffiliationDneedforself-fulfillment第4题Whichof

thefollowingisNOT

trueconcerninghighachievers?(

)ATheyperformbestwhenthesuccessprobabilityisfifty-fifty.BTheydislikegamblingwhentheoddsarehigh.CTheylikeahighprobabilityofsuccess.DTheylikegoalsthatcausethemselvestostretchabit.第5题()meansthedegreetowhichajobrequirescompletionofawholeandidentifiablepieceofwork.ASkillvarietyBTaskidentityCAutonomyDFeedback第6题Thejobcharacteristicsmodelidentifies()corejobdimensions.ATwoBThreeCFourDFive第7题()referstotheprocessbywhichemployeesobtainjobrecognitionandjobrolesthroughtheirownreconstructionoftheirwork.AJobenlargementBJobcraftingCJobenrichmentDJobdesign第8题Which

factorscombine

tocreatemeaningfulwork

accordingtoJCMmodel?

(

)ASkill

varietyBTask

identityCFeedbackDTask

significance正确答案:ACD第9题Thewayof

jobcrafting

includes

(

).ATask

craftingBBehavioral

craftingCRelational

craftingDCognitive

crafting正确答案:ACDExerciseforChapter9第1题Strainsmeansthe()consequencesthatoccurwhendemandstaxorexceedone’scapacityorresources.AemotionalBpositiveCnegativeDSpecific第2题Whenpeoplefirstencounterstressor,theprocessof()istriggered.AstressappraisalBprimaryappraisalCsecondappraisalDfirstappraisal第3题Employeesareaskedtoworkonprojectsforwhichthey'regivenveryfewinstructionsabouthowthingsaresupposedtobedone,itis().AroleconflictBroleambiguityCroleoverloadDtimepressure第4题()isbecomingverycommonforemployeesinITindustry.ARoleoverloadBRoleconflictCTimepressureDWorkresponsibility第5题()referstobehaviorsandcognitionsintendedtomanagethestressfulsituationitself.AProblem-focusedcopingBEmotion-focusedcopingCCognitivecopingDBehavioralcopingExerciseforChapter10第1题Ifthelifespanislongandthemember

involvementishigh,whichtypeofteamisit?(

)AactionteamBmanagementteamCworkteamDprojectteam第2题Atthe()stage,theteammembersarecomfortableworkingwithintheirroles,andtheteammakesprogresstowardgoals.AformingBStormingCnormingDPerforming第3题Thetypeofinterdependencewiththelowestdegreeofrequiredcoordinationis()interdependence.AtaskBcomprehensiveCpooledDReciprocal第4题Thiscapabilityof

processgainis

namedas().ASynergyBEfficiencyCConformityDPerformance第5题TheAschstudy

analysed

therelationshipbetweenteamnormand().AefficiencyBconformityClossDcontrol第6题Ifyourteamshavemembersappeartobeverytalentedandskilled,

butastheyworktogether,theysomehowbecame“less

thanthesumoftheirparts”,

thisis(

).AprocessgainBprocesslossCProcesssynergyDProcessefficiency第7题Ingeneral,teamsgothroughaprogressionoffivestages:(

).AForming,norming,storming,performing,adjouring.BForming,storming,norming,performing,adjouring.CStorming,forming,performing,norming,adjouring.DForming,performing,stormi

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