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PAGE3/4Book5Unit2TheUnitedKingdom-WritingTaskALetterofComplaintALettertotheHeadmasterabouttheLibraryServiceonCampusDearMadam,MynameisLiMing.Iamaseniorstudentinourschool.IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabouttheLibraryserviceonthecampus.Inthefirstplace,asaseniorstudent,Ifindthatsomeofthebooksinthelibraryareoutdated.Second,

thelightinthereadingroomisnotbright,whichisharmfultooureyes.Third,thereisnoair-conditioningandwearesweatingheavilywhilereading.Allinall,thereisstillmuchroomforimprovement.Idohopemyproblemsreceivemoreattention.Iamlookingforwardtoanearlyreply.Thankyouforyourtimeandkindconsideration.Yourssincerely,LiMingTask1:DiscussionWhatisagoodwritingandhowtoassessthecomposition?Task2:Pleasereadthisletterandsumupthefeatureoftheletterofcomplaintingroups.1.Concludethestructureoftheletterofcomplaint.(归纳出该篇投诉信的结构)Part1.Part2.Body(主体)Part3.Conclusion(结束语)2.Concludetheform,tenseandpersonoftheletterofcomplaintTense:Person:Form:Tense:Person:Form:Task3:归纳出自己的投诉信模板________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________【参考信息】开头常用句型中间常用句型结尾常用句型1.Iamwritingtomakeacomplaintabout...2.Iammostreluctanttocomplain,but...3.Ihavebeenpleasedwithyourservicesforyears,butnowIfeelverydisappointed.4.Iwouldliketodrawyourattentiontotheproblem/fault...5.IamwritingtoinformyouthatIfind...unsatisfactory.1.Therearesomeproblemswiththe…thatIwishtobringtoattention.2.First,thereis…Inaddition,…what’smore……3.Firstofall,secondly,thirdly4.Icanhardlyputupwithitanymore.5.Oneannoyingaspectofyourserviceis…6.Toremedythematter,Isuggestmakingthefollowingchanges1.Itwouldbehighlyappreciatedifyoucould...2.Itrustyouwilltakemycomplaintsseriouslyand...3.Ihopeyouwillgivedueattentiontothismatter.4.Iwouldliketogetthismattersettledbytheendofthismonth.5.Icouldnotbemoresatisfiedifyoucankindly...6.Iwouldappreciateitverymuchifyoucould...相关的单词和词组

poorservice糟糕的服务outofone’sexpectation令某人大失所望lookinto/investigate调查matter事件solve/settle/workout解决refund退款replace/taketheplaceofcomplainagainstsb.aboutsth.投诉putupwith/bear/tolerate忍受breakdown损坏fault/defect缺陷awful糟糕的WritingTask:你是一名乘客,名叫张萍雨,对这次航班不满意,理由有如下四个:(1)上周航空公司给你弄丢了一个重要的包,内有重要物品;(2)飞机迟到一个半小时;(3)飞机上的食物很差;请你就此事给航空公司写一封投诉信。100词左右。书面表达评价表项目自评他评1.书写工整吗?有没有乱涂乱划?2.句子开头注意大小写了吗?3.有没

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