汇报图表大全2

InternetAreaBSPAreaSIAreaNIArea55%15%20%10%

eBizSolutions&ServiceConsultingforeBizeStrategyConsulting.eManagementConsultingeBusinessRestructureConsultinge-CRM,e-MarketingConsultinge-Solution/e-Infra/e-InfraSIconsulting&managementNetworkIntegration/AutomationSystemITdevelopment&management

SCMCRMe-SupplychainManagemente-CustomerRelationshipManagementE-biztransformationSystem-고객정보,고객관계는전략적자산-다양한채널을통합한고객서비스제공-파트너와의협력은전략적자산-SupplyChain를활용한경쟁우위확보ERP/EIP

e-BusinessPerspective

eBizConsulting

e-Marketing&Promotion

eCreative&Contents

eBizSI&Solutions

eBizServiceDomaineBizTotalServicee-CRMfunctione-CustomerRelationshipManagemente-CRMe-CRM

Adaptation

AnalysisDataGathering

eBizSolutionanalysis_e-CRM로그분석및접속자통계분석회원의메뉴별/그룹별성향및접속통계분석회원성향분석을통한부문별통계및접근방법론회원의구매패턴이나관심분야를분석하여,

거기에대응하는마케팅전략수립고객의소비성향과구매욕구분석및맞춤서비스다른분야간연관관계각종분석기능및분석데이터활용프로그램46%22%19%Source: ExecutiveIssuesSurveyCEOGlobalBusinessStudyTheAlexanderGroup,Incorporated,전략적제휴신상품신규고객유치기존고객의유지기업인수7%6%

Summary현재기업의주요관심은?CEO의주요관심사변화비교향후수익원천에관한설문결과1원가경쟁력2고객니즈의변화3주주의가치4규제/탈규제5산업Restructuring6새로운경쟁자들7세계화(Globalization)8환경적이슈9지정학적(Geopolitical)이슈과거1고객과의관계2원가경쟁력3정보기술의효과적인활용4변화관리5주주의가치6수익의증가7산업Restructuring8세계화(Globalization)9부가가치된공급자와의관계

(Value-AddedSupplierRelationships)현재1.잠재고객5.고정고객현안전략4.반복고객3.구매고객2.신규고객1.잠재고객우리회사의(가장적합한)고객은누구인가?

그들을유치하기위한방법은무엇인가?고객들은우리Site에서어떤행동을보이는가?고객들은우리Site와경쟁Site에서

어떤태도(정부수집,구매등)의차이를보이는가?반복구매를위한교차판매/상승판매방법은?

고객의방문을어떻게개인화할것인가?이탈이예상되는고객은누구인가?

휴면고객을활성화하는방법은무엇인가?신규고객유치전략경쟁사고객유치전략고객가치

증대전략우수고객유지전략휴면고객활성화전략고객이탈방지전략이탈고객

재유치전략eCRM

e-CRM구축관점123

템플턴그로스2호신탁유형원본보전환매

90일이상경과시중도해지수수료없이환매가능주식에의투자:신탁자산의60%이상

(평균80∼90%유지)없음채권에의투자:신탁자산의40%이하

템플턴그로스2호

3.신탁기간

2.신탁유형

4.가입대상

5.가입금액

6.추가입금

1.상품명템플턴그로스주식2호최초설정일로부터해지일까지개인및법인(제한없음)주식형/추가형거치식:100만원이상/적립식:10만원이상추가입금가능/일부인출(선입선출)가능창조적지식국가구현디지털지식정보자원확충표준화및기술개발지식정보자원유통활성화법-제도정비국가지식정보자원관리의비전과목표지식정보자원관리체제정비출처:정보통신부자료5대핵심정책과제StrategyContentsSolutionBrandABrandBBrandC

Summary-웹사이트리뉴얼목표IntegrationBranding&Identity웹사이트및시스템통합설계에따른비용절감효과제고WCMS와e-CRM솔루션구축VisionMissionPlanning1.Summary-웹솔루션도입에따른비젼과미션SupplierCustomereCompany협업관리자원관리지식경영전문화고객만족e-BusinessSector&SolutionsPartnerStockholderEmployeeIPSSCMIRMPRMe-MarketingGW+KMSEDMSBuySideSellSideERPEIPCustomerPartnerShareholderEmployee

service

sell

production

supplyMaterial

e-BusinessSolutionsSCMe-PMSKMS/GWEDMSCRM/e-CRMe-MarketplaceCMSERPEIPe-marketingSalesTeamSystemTeamConsultingTeamSIMUNetworkTeamAutomationSystemTeamEnterpriseNetworkTeamNIMUeBizCRMEIPR&D

eBizCollaborationNetworke-BusinessValueChaine-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer협력업체및고객네트워크를통합,상호간의정보를공유하고협력을강화함으로써효율적인OrderFulfillment를수행하고고객니즈에신속하게대응

WebAgencyServiceDomainWebBuildingWebSolutionWebConsultingWebCIWebDesignWebapplicatione-BusinessConsultingMarketAnalysisConsultingMarketingContentsFlashDesignCodingCTIUMSMailingServerD/BCreativeInteractionSystemebiz

IntegrationStrategySoppingeCRMIRMVOC/RMSe-Learning

InteractiveFullService통일된프로세스기반하에

ebiz전략수립,개발및솔루션을통합하여구축eSolutioneBizTotalServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutioneBusinessIntegratoreBizBuildingMarketingeBiztotalservice

eBizSector&Solution사이버아파트포탈사이트구축하이테크도시건설에필요한eSolution

인프라구축LIFESystemINFORMATIONCOMMUNICATIONTechnoVillage공과금/민원서류공지/주민신고/처리쇼핑/공동구매/예약반상회/동호회영화/연극/음악화상회의/통화시스템Mail+SMS+Fax+메신저테크노빌리지뉴스생활토탈정보사이버교육정보종합DB검색원격경비시스템원격진료시스템재택근무시스템홈뱅킹/홈트레이딩

eBusinessTransformationSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERPIPSeCompanyEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartnersPACSERPCRMEIPMailingB2EmallIntegrationDevelopersWebServiceEnterpriseSolutionBusinessFields:SIDevelopment&Solutions

고객Data의IntegrationEnterpriseCRMeCRMDataWarehousing/IntegrationWebLog

DataDataBaseTransaction

Data

CustomerProfileSMMUSIMUNIMUR&DMUeBizTotalService

eBizTotalService통합회원관리및활용방안ServiceSalesCRMDataWarehousing/IntegrationSMSChannelWebFAXChanneleMailChannelWebSiteChannelPostchannelConsumerInvestorPurchaserAnalystThepressClub투자자충성고객미래고객MarketingCustomerInteractionPlatformsInteractionManagementInfrastructureCustomerCommunicationse-CRM

eCompany

가치체인망SCM/IPSDW/CRMCustomerStockholderSuppliereCompanyIRM/RISGW/KMSERP/EIPE-Mail문서EDMSGW자료실KMS2단계(시스템연동)ERP1단계(솔루션개발)CRMSCME-Planning

OfficeManagementSystem자산관리고객관리업무관리인력관리손익관리통합회원관리및활용방안e-CRMServiceSalesCRMDataWarehousing/IntegrationSMSChannelWebFAXChanneleMailChannelWebSiteChannelPostchannelConsumerInvestorPurchaserAnalystThepressClub투자자충성고객미래고객MarketingCustomerInteractionPlatformsInteractionManagementInfrastructureCustomerCommunications55%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS

NetworkIntegrationAutomationSystemEnterpriseNetworkCRM/DWEIP/EKPERP/SCMGW/KMS

SIconsultingSIdevelopmentSImanagement

WebconsultingWebdevelopmentWebmanagementNIAreaSIAreaWebSIArea

eBizSolutions&ServiceWebSIAreaSIAreaNIAreaSystemAreaCustomerACustomerBCustomerCSupplierASupplierBSupplierC55%15%20%10%eBizConsultingeBizSolutionseBizIntegration

eBizSolutions&ServiceInternetAreaBSPAreaSIAreaNIAreaDW/E-CRM/CRME-MarketplaceSCMElSGW/KMSERPCMSManagement&BusinessB2BMarketplaceIPSEIP/EKPPMSPartner&SupplierCustomerB2EB2CB2M

eBizSector&Solutions

CompanyOrganizationCompanyOrganizationeBizSolutionConsultingInternetBizSystemSolutionMuR&DMUPlanningMUINFRAMU2004중점사업분야사업부문별균형과내실

아웃소싱을통한원가절감ConsultingeSolution2004WebBuilding

WebintegrationPublishingDBgenerationWebDesign

OrganizationPlanning&PublicSupportingTeamPresident&CEO

CSteamBiz1teamBiz2teamBiz3team

Sales1teamSales2teamSISystemteamSIDevelopteam

Sales1teamSales2teamAutomationteamNetworkteam

Consulting1teamConsulting2teamConsulting3team

eBizteamSolutionteamSIMUINFRAMUConsultingMUR&DMUBSPMU

INFRAMUsales1teamSales2teamAutomationteamNetworkteam

ConsultingMU

Consulting1teamConsulting2teamConsulting3team

R&D

eBizteam

Mbizteam

SIMUSales1teamSales2teamSISystemteamSIDevelopteam

BSPMUCSteamBiz1teamBiz2teamBiz3team

OrganizationHowtoreachonlineuserandprovideCustomisedIn-depthproductinformation?HowtosellproductsandprocessordersOvertheWeb?Whatarenewofferings,uniquetotheWeb?Howtorevolutionisebusinessmodelsandshiftvaluecreation?Product/ServiceInnovationBusinessModelInnovationMarketingInnovationChannelInnovationSource:ArthurD.Little

eBusinessPerspective(e-Business혁신단계)ChannelEnhancementValueChainIntegrationConvergenceIndustryTransformation소액투자로다소의매출증대온라인상에서고객의행동을학습비용절감매출증대공급업체와의Win-Win관계가치창출활동에집중제품및서비스의재구성(예:개별화)최초진입자의이익,시장지배사업자핵심역량및경쟁력의확보출처:PwC

eBusiness의기회요인

WebSI-WebSIConsulting-WebApplications-WebSolutions

e-Biz/M-biz-e-BizConsulting-e-BizIntegration-e-BizSolutions

e-BizTotal

-e-TotalConsulting-e-BizTotalIntegration-e-BizTotalSolutionBusinessValue100명250명300명성장가시화단계안정적성장단계120억400억700억DegreeofInnovation성장기반조성단계별사업추진계획

Webbuild-WebPlanning-Design/Component50%15%10%10%15%30%20%30%7%10%5%SCMCMSERMERPKMSHRM

SCM(SupplyChainManagement)20042003

ERM(EnterpriseResourceManagement)

SIDevelopment&Solutions

eBizService&Solutions10%15%20%55%2008WebService&SolutioneBizConsultingSIService&SolutionNetworkIntegration고용및매출액규모별IT중소.벤처기업분포출처:정보통신부고용규모별IT중소벤처기업분포매출액규모별IT중소벤처기업분포10인이하20인이하50인이하100인이하100인이상고용규모별43%24%22%6%4%100인이상(845개업체)20%34%40%10억이하(4,159개업체)5억이하10억이하100억이하200억이하200억이상매출액규모별TheSupplyChainProcessModelPlanSourceMakeDeliverSupplyChainMission&StrategyBrandDevelopmentBrandDevelopmentCustomerDevelopmentCustomerDevelopmentSuppliersSuppliersConsumers&CustomersConsumers&CustomersInformationManagementHumanResourceManagementQuality&BusinessExcellenceFinanceManagementSafety,Health&EnvironmentTechnologyManagementProduct1,000,000Product900,000Product1,100,000ThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.DescriptionofthecontentsDescriptionofthecontentsContentstextContentstext1.DescribecontentsforaChart

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