商务英语口语王-口语课件

WelcometoBusinessOral

EnglishClass!

Miley

ASinterpreterinAnhuiZhongdingNVHCo.,Ltd.1精选pptPronunciationSocialExpressionsFeelingsandAttitudeContentPreface2精选pptWhatisgoodoralEnglish?GoodpronunciationCleartoexpressyourselfListencarefullyandpatientlyUsebeautifulwords3精选ppt

HowtoImproveSpoken

English?

SpeakoutRecordyourselfreadingandfinddefectsEnlargevocabularyListentothe'music'ofEnglisheverydayBepatient

Perseverance（持之以恒）4精选pptPronunciationpractice/ʃ/

Should,shower,shame,shift/f/,

/v/

Very,voice,valid,fly,fashion/θ/,/ð/

Think,they,their,ThinkPad,method5精选pptSocialExpressionsGreetings

Howareyougoing/doing?/Howiseverything?--good/everythingisprettymuchthesameasusual.--I’mkeepingverybusy.Introduction

QLetmeintroducesb.SaygoodbyeKeepintouchwith……Sendmyregardstoyourfamily.6精选pptFindingwayExcuseme,can/couldyoutellmehowtoget/thewayto……--gostraightalongthisroadandturnleftTranslationofRoad：大地点在后，小地点在前Eg,EconomicandTechnicalDevelopmentZone,NingguoCity,Anhuiprovince

7精选pptTelephonepleasedailthisnumber.ThisisMiley/thisisMileyspeaking.IwouldliketospeaktoRobic.Iwillputyouthrough.Sorry,heisnotpresent/notavailablenow.Hewillgetbacktoyouassoonaspossible.Speakto/withReturnsb’scall8精选pptIwouldliketotalktoMr.Wang/yourchiefWhoiscallingplease?Sbisnotinnow.Please,transferthiscalltoDirectorChen.Holdtheline/keepyouwaitingHeisspeakingonanothertelephoneHisextensionnumberis50xxWouldyoupleasetakeamessageforme/wouldyouliketoleaveanymessage?9精选pptCouldyoupleaserepeatit/pardon?Wouldyouspeakalittlelouder/moreslowly?HeisattendingaconferencenowIwillcallyouuplaterThelineisbusy.Thewirehasgotcrowd.Iwillcallyouback.Letmetalktoheroverthetelephone.10精选pptCategoryoftelephoneAlocalcallAnoverseas/alongdistancecallCollectcall(对方付费的电话)Questionforyou:Telephoneimitation人物：A，B，和CA打电话给B，电话接通时，C接通，并说B不在，让B等下。B来时，C说：有电话找你。A、B互相介绍下自己。电话内容可以自己发挥。11精选pptIsthereapublicphonenearhere?Douhaveaphonebookdirectory?Iwanttomakealongdistance/anoverseascalltoFrance.Thetelephoneseemstobeoutoforder.Itryseveraltimestocall,butthereisnoanswer.12精选pptExcitementSorry!Thenumberyoudialeddoesnotexist,pleasecheckitanddiallater.Sorry,thesubscriberyoudialedIspoweroff.Sorry,thesubscriberyoudialedcannotbeconnectedforthemoment,pleaserediallater.Sorrythenumberyoudialedisoutofservice.

13精选pptInvitationWouldyouliketoapartyonSaturday?Wearethrowing/holdingonSundaynight.Canyoucome?--Iwouldliketocome,butIhaveatestreporttosubmittomorrow.Shopping(words)HowmuchdoIoweyou?BankIwouldliketoopenanewaccount./pleaseenteryourPIN.transfersomemoneytosbWhatkindofaccountdidyouhaveinyourmind?

Doyouliketoopenacurrentaccount?depositorcurrentaccount?Passbook/creditcard

14精选pptWouldyoupleasefillinthedepositingform,givingthesumofmoneyyou‘retodepositaswellasyourname,addressandprofessionalunit?请填张存款单，写明要存的数额以及你的姓名，地址和工作的单位，好吗？

WhatifIoverdraw?透支了怎么办？

continuing15精选pptWords&ExpressionsforshoppingSalesclerkCashierdeskHey,don'ttrytoripmeoff.Iknowwhatitisworth.(Iwasrippedoff/wascleanedout.)Onsale/bargainstore/bargaincounterIsthereanydiscountonbulkpurchases?Canyougivemealittledealonthis?Icangetthischeaperatotherplaces.Comeon,givemeabreakonthis.Howmuchdoyouwantforthis?/topayforthis?What'sthelowestyou'rewillingtogo?16精选pptHospitalWhat’smatterwithyou?Ihavegivenyouaseven-daycourseoftreatmentandthesepillssooncuretheinfection.Ihavegotatemperature.17精选pptRestaurant

Sir,wouldyouliketwoorthree-persontable?I'dliketwo-pesontableneartothewindow.MayIhavethemenu?CanItakeyourorder?--No,couldIhaveafewmoreminutes?Couldyougivemesomerecommendations?What’syourspecialty?/Whatwouldyourecommend?Iwouldlike/prefertosomelight/spicy.Pleasetakemyorder.18精选pptI’llleaveittoyou.你来点菜Iwouldlike……Itismytreat/yourtreat.Couldwehavethebill,please?WordsAppetizers开胃菜，soups汤，entrées副菜，maincourses主菜，sidedishes配菜，Desserts甜品19精选pptChinesemenuRecipeofcuisineOil,salt,soysauce(酱油),

vinegar（醋）,ginger（生姜）Onion葱/洋葱，garlic大蒜Seafoodhairycrab大闸蟹，shrimp河虾DishStinkydofu（臭豆腐）sweetandsourribs

（糖醋排骨），DrunkenChicken

（醉鸡），lionheadmeatball

（狮子头），thousandyearoldeggs皮蛋，frieddumplings

煎饺，chowmein炒面20精选pptHuicuisineStewedSoft-ShellTurtlewithHam火腿炖甲鱼TunxiPickledFreshMandarinFish屯溪腌鲜鳜鱼FulijiRoastChicken符离集烧鸡

21精选pptPostofficeIwouldliketosenditasregisteredparcelhowmuchwillitcosttosendbyairmail?Overweight，underweightit‘salittleoverweight.Youhavetopayextra.Iwouldliketowiresomemoney.Ienclosealetterinpackage.GlueEnvelopeRedenvelope22精选pptGoodWishesTobehealthBottomsup!Hereisthemudinyoureye!干杯/祝你身体健康！Iwishyouwellwithyournewjob.Congratulationsonyourpromotion.Ifanyonedeservesagoodjob,it'syou.23精选pptHolidayGreetingsAllthebestfor2013.Iwishyouhealthandhappinessinthecomingnewyear.MerryChristmasHappynewyear24精选pptE-MAIL1.Initiateameeting2.Seekingformoreinformation3.Givefeedback4.Attachment5.Raisequestion6.Proposal7.Thanksnote8.Apology25精选pptE-MAILBulkmailTheinsuredletterSurfaceletterRegisteredletterReturnreceiptThespeedpostExpress/26精选pptHowtowritee-mailperfectly1.InitiateameetingIwouldliketoholdameetingintheafternoonaboutourdevelopmentplanningfortheproject.Isuggestwehaveacalltonightat9:30pm(ChinaTime)withyouandBrown.PleaseletmeknowifthetimeisokayforyouandBen.Let’smakeameetingnextMondayat5:30PM.27精选ppt2.Seekingformoreinformation/feedbacks/suggestionsShallyouhaveanyproblemaccessingthedocuments/folders,pleaseletmeknow.Thankyouandlookforwardtohavingyouropinionontheestimationandschedule.Lookforwardtoyourfeedbacksandsuggestionssoon.Whatisyouropiniononthescheduleandnextsteps?Whatdoyouthinkaboutthis?Feelfreetogiveyourcomments。28精选pptAnyquestion,pleasedon’thesitatetoletmeknow.Anyquestion,pleaseletmeknow.Pleasecontactmeifyouhaveanyquestion.Yourcommentsandsuggestionsarewelcome!Pleaseletmeknowwhatyouthink.Itwouldbeniceifyoucouldprovideabitmoreinformationontheuser’sbehavior.Atyourconvenience[kən'vi:njəns],Iwouldreallyappreciate[ə'pri:ʃieit]youlookingintothismatter/issue.29精选ppt3.GivefeedbackPleaseseecommentsbelow.Myanswersareinbluebelow.Iaddsomecommentstothedocumentforyourreference.30精选ppt4.Attachment（Importantforyou）Ienclosetheevaluationreportforyourreference.Pleasechecktheattachedfilefortoday’smeetingnotes/minute.Theattachmentisthedesignreport,pleasereviewit.Forotherknownissuesrelatedtoindividualfeatures,pleaseseeattached

notes.31精选ppt5.Raisequestion

IhavesomequestionsaboutthereportXX-XXX:FortheassignmentABC,Ihavethefollowingquestions:…32精选ppt6.ProposalForthenextstepofproject,Iamproposing…Isuggestwecanhaveaweeklyprojectmeetingoverthephonecallinthenearfuture.CoreteamsuggesttoadoptoptionAtosolveoutstandingissue…33精选ppt7.Thanksnote

Thankyousomuchforthecooperation.Ireallyappreciatetheeffortyouallmadeforthissuddenandtightproject.Thanksforyourattention!Yourkindassistanceonthisareverymuchappreciated.Ireallyappreciateyourhelp!34精选ppt8.ApologyIsincerely

[sɪn'sɪrli]

apologizeforthismisunderstanding!IapologizeforthelateaskingbutwewanttomakesurethecorrectnessofourimplementationASAP.Iamsorryforlatereply,but…….35精选ppt15minutesforashorte-mailRobic先生发邮件说上次的模具图纸中有问题，发邮件说让你解释下，以及什么时候能收到首件刚度测量结果报告。你的做法是：红色字迹添加解释。下个星期之前将以邮件附件的形式发出。36精选pptHelloMiley，Ifeelsorryforthattherearesomeproblemsinthedrawings,pleasefiguremeout.AndwhencanIgetyourfirststiffnesstestreport?Pleaseletmeknowyouranswer.Ifanyquestion,pleasedon’thesitate['hɛzɪtet]toletmeknow.Orifneeded,wecanhaveameetingoverthephone.BestWishes!Robic37精选pptHelloRobic,Sorryformylatereply.Asyoumentionedinthedrawing,Ihaveexplainedtheminredcolor.Pleasereviewthem.Ifstillanyproblem,pleaseletmeknow,andIwillsolvethemimmediately.Asforthetestreport,Ishallsendtoyoubyattachmentbeforetheendofnextweek.

BestWishes!Miley38精选pptGratitudeThankyouverymuch.That'sreallykindofyou.Thankyouforyourhospitality.Itwasverygenerousofyou.Don'tmentionit.39精选pptThankforyourpromptreply.Thankyouforcontactingus.Thankyouforprovidingtherequestedinformation.ThankyouforyourassistanceItrulyappreciateyourhelpinresolvingtheproblem.Thankyouforraisingyourconcerns.Thankyouforyourfeedback.Thankyouforyourattentiontothismatter.ThankyouforyourunderstandingThankyouforyourconsideration.Thankyouagainforeverythingyou’vedone.40精选pptQuestions谢谢你的盛情款待。我真诚的感激你帮助我解决问题。谢谢你的反馈谢谢你关心此问题Ireallyappreciatethisopportunity,whichisalsoanopportunityformetolearnaboutChineseenterprisesataclosedistance.41精选pptComplimentWelldone!Itjustsuitsyouverymuch.Youlookgreattoday.(每天都可以使用)Youdidagoodjob.（国际通用）We‘resoproudofyou.(最高级表扬)I’mverypleasedwithyourwork.Thisisreallyaniceplace!You’relookingsharp!你看起很精神~Youalwaysknowtherightthingstosay.=you’reveryeloquent[‘ɛləkwənt]有口才的~

.42精选pptNicegoing!=youdidagoodjob!(地道的表达)Thefoodisdelicious.Everythingtastesgreat.Yourson/daughterissocute.Whatanadorable（可爱的[ə'dɔrəbl]）

baby!You’veagoodsenseofhumor.YourChineseIsreallysurprising/incredible

[ɪn‘krɛdəbl]难以置信的.Youhaveverysuccessfulbusiness.You’reveryprofessional.43精选pptIenvyyouverymuch!YourwifeissocharmingYou’rereallytalented!YoulookniceinthatcolorYouhaveagoodtasteYoulooklikeamilliondollars.=youareoutstanding你很优秀，你真漂亮！Youturnmeon.你让我眼前一亮!44精选pptApology

Sorrytodisturbyouthat'sallrightpleaseacceptmyapologiesIapologizeforhavingcausingyousomuchtrouble.I'mverysorryforhavingkeptyouwaitingsolong.sorryforthelongdelayinreplyingtoyourE-mail.注意apology[ə'pɑlədʒi]和apologize[ə'pɑlədʒaɪz]的发音45精选pptHelpIsthereanythingthatIcandoforyou?ThatisverykindofyouOk/noproblem.Iwouldbehappytodothis.46精选pptSuggestionHowshouldIsolvethisproblem?Couldyougivemesometips?Whatwouldyoudoifyouwereme?Whynotinstallasecuritysystem?Ithinkyoushould/shall/may/can.....Irecommendkeepingthoseideasinalogforlater.47精选ppt

Ifyouwantmyadvice,Idon'tthinkyoushouldgo.依我看，你不应该去。

Isuggestthatyoutearuptheletterandstartoveragain.我建议你把这信撕掉重写。It'sonlyasuggestion,andyoucandowhatyouplease.这只是一个建议，你可以按你的意思做。

Letmegiveyoualittlefatherlyadvice.我给你一些长辈的忠告。Ifyoudon'tlikeit,Iwishyouwouldsayso.如果你不喜欢它，我希望你直说。

Pleasedon'ttakeoffense.IonlywantedtotellyouwhatIthink.请不要不高兴，我只是对你直说了我的想法。Inmyopinion,thehouseisn'tworththepricethey’reasking.依我看，这房子不值他们喊得价。48精选ppt

Myfeelingisthatyououghttostayhometonight.我感觉今晚你应该待在家中。It'snoneofmybusiness,butIthinkyououghttoworkharder.虽然与我无关，我还是认为你应该努力工作。

Ingeneral,myreactionisfavorable.总体来说，我感觉不错。Ifyoudon'ttakemyadvice,you'llbesorry.如果你不听我的劝告，你会后悔的。I'vealwaystriednottointerfereinyouraffairs.我总是不想打扰你。I'moldenoughtomakeupmyownmind.我能自己做主了。Thanksfortheadvice,butthisissomethingIhavetofigureoutbymyself.多谢你的劝告，但有些事我必须自己解决。Hewon'tpayattentiontoanybody.You'rejustwastingyourbreath.他对任何人都漠不关心，你是在白费精力。49精选pptReceptionService人力资源部经理Top-notch能够成行不辞辛劳百忙抽空RunintoastormBeheldupClearupAttendingservice倒时差行李齐了下榻宾馆设宴洗尘总裁杂技表演50精选ppt先生，请问