英文教材课件《HotelReservationandCheck-in》-Module2 project1

WhatyoushouldgraspandlearntodoGreetyourcustomersonlineIntroduceastoreExpressthanks,apologiesandrefusalsIntroducebasicinformationaboutproductsIntroducespecialattractionsofproducts/storeAnswerquestionsaboutproductsWhatyoushouldknowaboutEtiquetteofgreetingyourcustomersonlineEtiquetteofansweringquestionsfromcustomersEtiquetteofexpressthanks,apologiesandrefusalsExpressionsofintroducingbasicinformationofproductsandthestoreAppellationcultureandhowtoimplementitContentsSectionⅤCultureTipSectionⅣReadingComprehensionSectionⅠListeningandSpeakingSectionⅡWritingSectionⅢGrammarandTranslationSituation1GreetingsandIntroductionsSituation2IntroducingNetworkStoreSituation3IntroducingbasicinformationaboutproductsSituation4IntroducingProducts’AttractionsListeningandSpeakingBuyer:Hello,areyouonline?Seller:Yes,(1).WhatcanIdoforyou?Buyer:Doyouhavethisovercoatinsize14?Seller:Onemoment,please.Yes,it's(2).Wouldyouliketo(3)now?Buyer:Great!I'llbuyitrightaway.Seller:OK.I'll(4)theovercoatassoonaspossible.(5).You'llloveit.Buyer:Thankyou!Bytheway,what'stheweatherliketodaywhereyouare?Seller:It'swarmhereinGuangzhou,butitwasabitcoldyesterday.Itvariesinspring.(6)Listentotheconversationbetweenthebuyerandtheseller,fillintheblanksandanswerthequestions.BackSituation1GreetingsandIntroductions(1)I’mheretohelp.instock(3)placeanorder(4)deliver(5)stylishandwarm(6)How’stheweatherbyyou?Buyer:It'snotthatcoldnow,thoughthetemperaturewilldipbelowzeroinaweek.Ijustopenedmyowne-shoplastmonthbecausemoreandmorepeopleherearegettingaccustomedtoshoppingonline.I'minterestedinyourovercoats.Iftheysellwell,Iwillordermore.Seller:Thanks.Ihopeyouwillkeep(7).Weopenedthee-shoptwoyearsagowhenlwasacollegestudent.Imanagetheshopinmysparetimewithmyclassmates,sosometimesImaybe(8).Pleasejust(9)ifyouhaveanyquestions.Buyer:Noworries.I'llleaveamessageoranemailifyou'renotavailable.Mysonisalsoatcollege,workingpart-timeasawaiterinarestaurant,sohe'squitebusyevenonweekends.Seller:Soarewe.Wemanagethee-shopandtakeourrequiredcoursesaswell.Ihavetologoffmycomputernow,andleaveforclass.(10).Bye.Buyer:OK.Nicetalkingwithyou.Bye.Back(7)visitingourshopandbrowse.(8)offline(9)contactcustomerservice(10)Thanksforyourorder.UsefulWordsandExpressionsavailable[əˈveɪləbl]adj.可获得的；可利用的；手头上的;有空的offline

[ˌɒfˈlaɪn]

adj.未联网的；离线的browse[braʊz]

vt.浏览;搜索stylish

[ˈstaɪlɪʃ]adj.有风度的；时髦的；新潮的deliver[dɪˈlɪvə]vt.投递；递送；运送;交付；托付instock有现货placeanorder下单getaccustomedtodoing习惯于logoff退出customerservice客服

BackPracticeImagineyouareaselleronAliExpress.Abuyervisityourstoreandwantstoplaceanorder.Completethefollowingdialogwiththesentencesinthebox.Buyer:Hi,there.Autoreply:1)__________________Buyer:Hello,areyouthere?Seller:Yes,I’mbacknow.Welcometomyshop.Buyer:Great.Finallyyou’reback.2)__________________Seller:Ihavebeenverybusy.3)__________________WhatcanIdoforyou?Buyer:Iwanttoorderthreehandbags.Seller:That’sfine,pleaseplacetheorder.Ihopeyouwillcontinueto4)_________.Buyer:It’sadeal!Seller:Thanks.5)__________________Buyer:Thesametoyou.ACBED1.Wheredidthesellergoearlier?

____________________________________________________________________________2.Whatdoesthebuyerwanttobuy?____________________________________________________________________________3.Howoftendoestheselleruploadimagesofnewproducts?____________________________________________________________________________Listentoadialoguebetweenthesellerandthebuyeraboutstoredescriptionandanswerthefollowingquestions.BackSituation2IntroducingNetworkStoreHewenttothepostoffice.Hewantstobuythetelescope.Everyweek.UsefulWordsandExpressionscourier

[ˈkʊərɪə]

n.信使；专递员spreadsheet[ˈspredʃiːt]n.电子数据表telescope[ˈtelɪˌskəʊp]

n.望远镜;（射电）望远镜update[ʌpˈdeɪt]

vt.更新;为…提供最新信息upload

[ʌpˈləʊd]

vt.上传emailaddress邮件地址

BackPracticeImagineyouareaselleronAliExpress.Abuyervisityourstoreandwantstobuysnowboots.Completethefollowingdialogwiththesentencesinthebox.Seller: Hi,how’sitgoing?Buyer: Fine.It’sjustabitcoldthesedays.Seller: Isitsnowingtoday?Buyer: Yes,italwayssnowsinwinter.Seller: Ilikesnow.Bytheway,Ihavesomeexcellentsnowbootsinmyshop.Wouldyouliketotakealook?Buyer: Yes,1)________________?Seller: Sure.Thelinkis:/32223176048.html.Buyer: Oh,Ican’tvisitthelink,2)________________?Seller:OK,herearesomepicturesoftheboots,andifyouneed,3)______________.Buyer:That’sgreat.Ineedtobuyapairofsnowbootsformydaughter.I’llcheckmyemailand4)________________.Seller:OK.5)________________.Ifyouhaveanyquestions,pleasedon’thesitatetoask.Ihopewecanenjoyalong-termcooperation．Buyer:OK.CEBADSituation3IntroducingbasicinformationaboutproductsListentotheconversationbetweenthebuyerAandthesellerB,fillintheblanks.A:Hi，areyouthere?B:Hello,(1).A:Ilikethebikesinyourshopverymuch.What'syourmainrange?B:Generallyspeaking,weprovidebikesforbothgentlemenandladies,size23,25and27inches.Wecan(2)accordingtothe(3).Herearethe(4)thecataloguesandthepatternbooks.A:Ilookedatthewebsiteandthought(5)aboutyourproducts.B:Dearcustomer,ourbikesareall(6)designs.TheyaredifferentfromthoseonthemarketandtheyaresoldverywellinCanada.A:What(7)yourproductfromthecompetition?B:OurproductscanbeunlockedautomaticallythroughthemobileAPP,withthefunctionofretrieving.A:IstheAPPuser-friendly?B:Yes.Itisveryeasytouse.A:Howdoyou(8)?B:Anyofournewproductsshallgothrougha1-3monthtestingperiod.Youcan(9)duringthe(10).(1)atyourservice(2)varythecolorsbuyer'srequirements(4)linksto(5)nothingspecial(6)up-to-dateseparates(8)ensurequality(10)probationperiodreturnitunconditionallyBackPracticeTranslatetheChinesesentencesintoEnglish.1）Buyer：你们的V字领T恤有哪些颜色？（V-neckT-shirt）

Seller:Thereare7colorsavailable,includingblue,lightblue,darkblueandpink.2）Buyer：这些短裤尺码齐吗？（panties）

Seller:No,notallsizesareavailablenow.WeonlyhaveLandXL.3）Buyer：我想买竹纤维打底裤，有什么推荐的款式吗？（bamboofiber）

Seller:Sure.Doyoulikethisone?4）Buyer：我想了解这款山地自行车是否有白色？（mountainbike）

Seller:I'msorrythatthewhitebikeisoutofstock.Weneed25-30daystoproduceitif

youwantit.5）Seller：这些是我们店里最新款的手机壳。（phonecase）

Buyer:What'sthepriceforadozen?WhatcolorsdoyouhavefortheV-neckT-shirts?Arethepantiesavailableinallthesizes?I’dliketobuysomeleggingsmadefrombamboofibers.Canyourecommendsomepatterns?Iamwonderingifthisstyleofmountainbikeisavailableinwhite.Thesearethelateststylesofphonescasesatourstore.Situation4Products’AttractionsListentotheconversationbetweenthebuyerandtheseller.Thebuyerisinterestedinthescarvesattheseller'sstore,andthesellerisintroducingthescarves.Fillintheblanksandanswerthequestions.Buyer:Hi.Seller:Hi,(1)WhatcanIdoforyou?Buyer:Hello!I'minterestedinsomeofyourscarves.Arethescarveswiththecolornumbers5,11,21,29and37all(2)?Seller:Yeah.Theoneswithalinkareinstock.Doyoulikethescarves(3)Buyer:Yes,thepicturesareimpressive.Seller:Believeme,it'sagreatchoice.Thecolors(4).Youshouldbuythem.Buyer:Thisismyfirstvisittoyourstore.I'mabitworriedaboutquality.gladtomeetyou.(2)instock(3)inthese5colors?(4)gowithmanyoutfitsSeller:Iunderstandwhyyouareworried.I'mproudtotellyouthatourscarves(5)thoseofothermanufacturers.Youcanseethey'rereallypopularbasedonthelargequantitiesoforders.Thescarvesinthe5colorsareall(6)I'msureyou'lllovethem.Buyer:Idohopeso.I'mnotsureifthey're(7)coldwinters.Seller:They'rewinterscarvesmadeofthickcottonthatwillkeepyourneckverywarm.Theyalsomakenicegiftsforteenagers.Buyer:Howdotheyfeel?Seller:They're(8).Youcanwrapthescarfaroundyourheadifyoulikewhenwalkingoutdoors.You'llfallinlovewithit.BuyerOK,thenI'llbuythescarveswiththecolornumbers5,11,21,29and37!Seller:Thanksalot.Please(9）ifyouthinkthey're(10)afterwearingthem.(5)aresuperiorinquality(6)topquality(7)suitablefor(8)softandcomfortable(9)recommendthescarvestoyourfriends(10)worththemoneyBackPracticeTranslatetheChinesesentencesorexpressionsineachdialogintoEnglish.1)Seller:Thebackpackisagoodqualityproductwithagreatamountof_____________(存储空间)andithasquiteafew_________(口袋).2)Buyer:Don’tworry.(由于它们是最近上传的新款，很多顾客都下单了)_______________________________________________3)Buyer:DoAmericanslikethepanties?Seller:Yeah,________________________________________(它们在美国和英国很受欢迎).4)Buyer:Canyourecommendsomeitemstome?Seller:(我刚发给您的这些款式都是冬季的畅销品)_____________________________________________storagespacepockets2)Theyarelateststylespostedrecently.Manycustomershaveplacedorderswithus.3)theyarereallypoplarintheU.S.A.andtheU.K.4)ThestylesIsentyoujustnowarethebestsellersinwinter.Task1Task2WritingTask1E-storeIntroductionPractice:Pleasecompletethestoredescriptionforthefollowingstore.Task1E-storeIntroductionPractice:Pleasecompletethestoredescriptionforthefollowingstore.JewelryPalace@,

(成立于）in2004,registeredintheUSAandEurope,locatedinBeiing,China.Wearecomittedtoprovidinganintegratedweb-basedgemstonejewelrytrade

（供应链）

servicetoconsumersandbusinessesaroundtheworld.Ourbrandoffersadiverse

（选择范围）

,withfavourablepricingandexcellentquality.Ourvarioushighqualitydesignsandappropriategemstoneselectionmeetsthecustomer's

（偏好）

andexpectations。Asabrandleaderontheonlineretailerplatform，JeelryPalacehasa

（独特的）

stylespectrumfromclassicrightuptocontemporary.Ourmain

(焦点）iscenteredaroundtheextensivebridalcollection.Practice:You

are

selling

baby

dolls

on

Amazon.

A

buyer

named

James

fromtheUSA

is

interested

in

one

of

your

dolls

as

shown

in

the

following

picture.Now

you

write

an

email

to

James

and

reply

his

inquiry

about

theinformation

of

the

product.

In

this

email,

the

most

important

four

stepsare:(1)Express

thanksfor

buyer's

inquiry;2)Make

clear

the

sizeand

material

of

theproduct;

(3)

Providesome

additionalinformation,

such

asthe

special

discount;(4)Express

expectation.Task2ProductIntroductionPassiveVoiceTranslationGrammarandTranslation语态是用来表明主语和谓语动词的逻辑关系，是主谓（主动）关系还是动宾（被动）关系。分为主动语态和被动语态两种。一．被动语态的形式：基本结构：助动词be+及物动词的过去分词done但是被动语态不单独使用，必须跟时态结合在一起使用，结合的方法如下：助动词be有时态变化，而过去分词done形式保持不变。二．使用被动语态的情况(1)不知道或没有必要知道谁是动作的执行者时。Theyoungmanwasinjuredinthecaraccident.(2)需要强调动作的承受者时。Booksandnewspapersinthereadingroommustn'tbetakenaway.(3)为了使语气婉转，避免提及自己或对方时。Everybodyisexpectedtoobeythefollowingrules.(4)动作的执行者不是人而是无生命的事物时。Thewindowswerebrokenbystrongwind.(5)有些习惯用法只以或常以被动语态形式出现。Iamdeterminedtotakemedicine.三．主动语态与被动语态的转化(1)最基本的变化是将主动句的宾语变为被动句的主语，主动句的谓语变为“be＋及物动词的过去分词”形式，主动句中的主语变为by结构，有时可省略。Wewilldiscusstheplantomorrow.→Theplanwillbediscussedtomorrow(byus)．(2)谓语动词有两个宾语，变成被动语态时，通常将指人的间接宾语转化成主语，有时也可将指物的直接宾语转化成主语。Themothergavethechildsomemoney.→Thechildwasgivensomemoney(bythemother)．或Somemoneywasgiventothechild(bythemother).注意：用直接宾语作被动语态的主语时，通常要在间接宾语前加上适当的介词(如to，for等)，以加强间接宾语的语气。TheyawardedhimtheNobelPrize.→TheNobelPrizewasawardedtohim.(3)谓语动词后跟复合宾语，变成被动语态时，宾语转化成主语，宾语补足语不变化，但相应成为主语补足语。Theypaintedthehousewhite.→Thehousewaspaintedwhite(bythem)．(4)带有宾语从句的句子变成被动语态时，通常用it来作为被动句的形式主语，谓语动词改为bedone结构，宾语从句保持不变。TheysaidthathehadgoneabroadtostudyEnglish.→ItwassaidthathehadgoneabroadtostudyEnglish.四．没有被动语态的动词（备注：短文改错常考被动语态的误用）1)系动词：如be.become,look,sound,feel,taste,smell等。Hefinallybecameadoctorfiveyearslater.Yoursuggestionsoundsgreat.2)不及物动词（短语）：如begin,start,come,go,arrive,dance,jump,run,live，die,exist,survive（幸存）,escape（逃跑），recover（恢复），retire（退休），talk,work，succeed,fail,happen,occur（发生）,takeplace（发生）,passaway（逝世）等。Thereoncelivedanoldlady.那里曾经住着一位老妇人。Unfortunately,nooneinthetownescapedfromthebigearthquake.不幸的是，镇子上无一人从大地震中逃脱。Myfatherretiredthreemonthsago.我父亲三个月前退休了。Somestrangethingstookplaceinthesmallvillagelastyear.那个小村庄去年发生了一些怪事。3)一些表示状态及拥有的及物动词：keep，hold，have，get，owe，belongto，cost等动词或短语动词没有被动语态形式。Thishallcanhold500people.Thehousebelongstomyuncle.BackPracticeTranslatethefollowingsentencesintoEnglish.1)他经常被要求加班。_____________________________________________________________________2)众所周知，他是城里最好的牙医。_____________________________________________________________________3)我们被告知早点到。_____________________________________________________________________4)这个研究由政府支持。_____________________________________________________________________Heisoftenmadetoworkovertime.Itisknownthatheisthebestdentistinthetown.Weweretoldtoarrivemuchearlier.Theresearchwassupportedbythegovernment.5)这本书值得读。_____________________________________________________________________6)约翰和简上个月结婚了。_____________________________________________________________________7)他应该8点到这里。_____________________________________________________________________8)图书馆星期天不开放。_____________________________________________________________________Thebookisworthreading.JohnandJanegotmarriedlastmonth.Hewassupposedtobehereat8o’clock.Thelibrarydoesn’topenonSunday.Makinginference(1)PracticeReadingComprehension一、考试要求《考试说明》关于阅读能力的考查不但要求学生要理解具体事实细节，也要理解抽象的含义；既要理解字面意思，又要理解其深层含义，包括作者的态度、观点、意图等；既要求理解文章中某句、某段的含义及全文的逻辑关系，又要求根据其含义及逻辑关系进行判断和推理。推理判断题要求考生根据文章提供的事实和线索进行逻辑推理，推断出作者没有提到、没有明说的事实或者可能发生的事实。即判断事情发展的前因后果、人物的动机目的、作者的意图以及文章的逻辑结构等。这种题型的特点是以文中所给事实为依据，但其结果又绝不是该事实本身。考查学生透过词语的字面意义去理解作者的言外之意或弦外之音的能力，属于深层理解题。此类题是阅读理解的重头戏，一般设题5—7个。二、命题特点和应试策略常以infer，imply，suggest，conclude，learn，intend，mean，describe，purpose等词提问。或提问中含有表示推测的情态动词，如can，could，might，would等和其他表示可能性的动词，如probably，mostlikely等。从设题的角度，常见的推理判断题可分为以下类型：1.推断隐含事实细节必须要以文字信息为依据，立足已知，推断未知，推理出来的事实细节，既不能是文中明述的内容（主要指题干中提及infer，imply这类词的时候），又不能对文字信息进行过度推理。PracticePractice1Fora400-year-oldartform,operashadabadfame:overweightactressessingingthewordswhicharehardtounderstandinoneofthoseromancelanguagesyouweresupposedtolearninhighschool.Andwithticketscostingasmuchas$145aperformance,operagoersalsohaveacertainappearanceinpeople’smind:rich,well-dressedandold.…Q:Fromthispartwecaninferthat_____.A.operasareperformedinadifficultlanguageB.operasarenotsopopularanartformtodayPractice2…Evenso,thiswasafightIhadtowin:Iwasallthatstoodbetweenthebearandmyfamily,whowouldstandlittlechanceofrunningfasterthanabrownbear.Thebearhitatthecamera,cuttingitoffthetripod(三脚架).Iraisedmyleftarmtoprotectmyface;thebeastheldtightlyonthetripodandpresseditintomyside.Myarmcouldnotmove,andIsensedthatmybonesweregoingtobreak.Drawingbackmyfreehand,IstruckthebearashardasIcouldforfivetosixtimes.ThebearopeneditsmouthandIgraspeditsfur,tryingtopushitaway.Iwasactuallywrestling(扭打)withthebearatthispoint.Then,assuddenlyasithadbegun,thefightended.Thebearmovedbacktowardtheforest,beforereturningforanotherattack—thefirsttimeIfeltpanic.Apparentlysatisfiedthatwecausednofurtherthreat,thebearmovedoff,destroyingafenceasitwent.Myarmwasinjured,buttheoutcomeforuscouldhardlyhavebeenbetter.I’mproudthatmyfamilyremainedclear-headedwhenpaniccouldhaveledtoaverydifferentoutcome.Q:Thebearfinallywentawayafterit_____.A.feltsafe B.gotinjuredCultureTips:ProductDescriptionProductdescriptionsplayahugepartingeneratingsales.Butwhatshouldtheysay?Howlongshouldtheybe?Whatformatisbest?Howtomakethemrankhighinsearchengines?Wesuggestusingthefollowingtemplatetoensureyouarecraftingthebestproductdescription.1.Thinkaboutthewho,what,where,when,why,andhowbeforewritingJournalistsutilizetheWho,What,Where,When,WhyandHowmethodforgettingacrossthefactsoftheirstories,andfollowingthisprocessisthefirststepincraftingacompellingproductdescription.2.DeterminethebestformattodescribeyourproductsThenextstepisdeterminingthebestformatfortheaboveinformation.Sincesomeshoppersonlyscantextonwebsites,it'sagoodideatohavealistofbulletpointsthatcoverthemostimportantproductdetai