2026年商务英语函电写作与翻译技巧题集

2026年商务英语函电写作与翻译技巧题集一、商务信函写作（共5题，每题15分）1.建立业务联系函（5题，每题15分）题目1：假设你是一家中国电子产品公司的销售经理，希望与一家美国公司建立业务联系。请写一封商务信函，介绍贵公司的主要产品（如智能手机、智能手表等），并表达合作意向。信函需包含以下要点：-公司名称、地址、联系方式；-主要产品及优势；-合作方式建议（如参加展会、线上洽谈等）；-附件说明（如公司宣传册）。答案与解析：答案：Dear[Recipient'sName],Iam[YourName],theSalesManagerat[YourCompanyName],aleadingmanufacturerofinnovativeelectronicproductsinChina.Wespecializeindesigningandproducinghigh-qualitysmartphones,smartwatches,andwearabledevices,allofwhichareequippedwithcutting-edgetechnologyanduser-friendlyinterfaces.Iamwritingtoexplorepotentialbusinesscooperationbetweenourcompanies.Withastrongreputationintheglobalmarket,webelieveourproductswouldgreatlybenefityourcustomers.Wewouldbedelightedtodiscusspotentialpartnerships,suchasparticipatinginyourupcomingtradefairorarranginganonlineproductdemonstration.Additionally,Ihaveattachedourcompanybrochureforyourreference.Pleasefeelfreetocontactmeat[YourEmail]or[YourPhoneNumber]toarrangeameeting.Welookforwardtoyourpositiveresponse.Bestregards,[YourName][YourPosition][YourCompanyName][CompanyAddress]解析：-信函结构完整，包含问候、自我介绍、产品介绍、合作建议和结尾；-语言正式、礼貌，符合商务信函的规范；-附件说明清晰，便于对方进一步了解公司信息。题目2：你是一家英国贸易公司的采购经理，希望从一家日本公司采购高品质的陶瓷餐具。请写一封询价函，要求对方提供产品目录、价格、最小订单量及交货时间。答案与解析：答案：Dear[Recipient'sName],Iam[YourName],thePurchasingManagerat[YourCompanyName],awell-knowntradingcompanybasedintheUK.Wespecializeinimportinghigh-qualitytablewareandarecurrentlylookingforreliablesuppliersofceramicdinnerware.Couldyoupleaseprovideuswiththefollowingdetails:1.Adetailedproductcatalogueofyourceramictableware;2.Pricingforeachitem;3.Minimumorderquantity;4.Leadtimefordelivery.Weareparticularlyinterestedinyourporcelainsets,whichareknownfortheirdurabilityandaestheticappeal.Pleasealsoinformusifyouoffersampleorders.Welookforwardtoyourpromptreply.Bestregards,[YourName][YourPosition][YourCompanyName][CompanyAddress]解析：-明确列出询价需求，便于对方快速响应；-语言简洁、直接，符合商务询价函的特点；-体现对产品品质的关注，增加合作可能性。2.投诉信函（5题，每题15分）题目3：你购买了一台德国品牌的咖啡机，但发现其存在质量问题（如漏水、操作不灵敏）。请写一封投诉信，要求对方提供解决方案（如维修或退换货）。答案与解析：答案：Dear[Recipient'sName],IamwritingtofileacomplaintregardingacoffeemachineIpurchasedfromyourcompanylastmonth.Theproductmodelis[ProductName],andithasdevelopedseveralissues,includingwaterleakageandunresponsivecontrols.Asaloyalcustomer,Iexpectedtheproducttomeetyourcompany’shighstandards,butIamdisappointedwithitscurrentcondition.Ikindlyrequestarepairorreplacementunderyourwarrantypolicy.Pleaseletmeknowthenextstepsandtheexpectedresolutiontime.Forreference,thepurchasereceiptandphotosofthedamagedproductareattached.Ihopewecanresolvethismatterpromptly.Sincerely,[YourName][YourContactInformation]解析：-表达投诉原因，提供产品信息；-语言礼貌但明确，避免情绪化；-保留证据（发票、照片），增加说服力。题目4：你是一位法国客户，订购了一批美国公司的户外帐篷，但收到的货物有破损。请写一封投诉信，要求对方赔偿损失并改进包装方式。答案与解析：答案：Dear[Recipient'sName],Iamwritingtoexpressmydissatisfactionwitharecentorderofoutdoortentsfromyourcompany.Thebatchnumberis[OrderNumber],anduponarrival,Ifoundseveraltentswithvisibledamages,suchastornfabricandbrokenpoles.Thisissueisunacceptableasthetentswereexpectedtobeinperfectconditionforoutdooruse.Irequestcompensationforthedamagedgoodsandimprovementsinpackagingtopreventfutureincidents.Pleaseadviseonthecompensationprocessandyourcommitmenttoresolvingthismatter.Thankyouforyourattentiontothisissue.Ilookforwardtoyourpromptresponse.Bestregards,[YourName][YourEmail]解析：-明确指出问题，提供订单信息；-强调对产品品质的期望，提出合理诉求；-体现合作诚意，避免直接指责。3.洽谈合作函（5题，每题15分）题目5：你是一家澳大利亚公司，希望与一家中国公司合作推广有机农产品。请写一封商务信函，表达合作意向，并询问对方的具体合作方案（如共同举办促销活动、开发新产品等）。答案与解析：答案：Dear[Recipient'sName],Iam[YourName],theBusinessDevelopmentManagerat[YourCompanyName],anAustraliancompanyspecializinginorganicagriculture.Weareexcitedaboutthepotentialofcollaboratingwithyourcompanytopromotehigh-qualityorganicproductsinAustralia.Ourcompanyhasastrongreputationforsourcinganddistributingeco-friendlyagriculturalproducts.Webelieveourmarketexpertisecombinedwithyourproductqualitycouldcreateasuccessfulpartnership.Couldyoupleaseshareyoursuggestionsforcollaboration,suchasjointmarketingcampaignsorco-developingnewproductlines?Wewouldappreciatetheopportunitytodiscussthisfurtherinanupcomingmeeting.Thankyouforyourtimeandconsideration.Sincerely,[YourName][YourPosition][YourCompanyName][CompanyAddress]解析：-表达合作意愿，突出双方优势；-提出具体合作方向，便于对方参考；-语言积极、开放，体现诚意。二、商务英语翻译（共5题，每题20分）1.信函翻译（5题，每题20分）题目6：将以下英文投诉信翻译成中文："DearSir/Madam,IamwritingtocomplainaboutadefectiveairconditionerIpurchasedfromyourstorelastweek.Theunitfailstocooltheroomproperlyandhasmadestrangenoisessinceinstallation.Iexpectarefundorrepairunderthewarranty.Pleasecontactmeat123-456-7890.Thankyou."答案与解析：答案：尊敬的先生/女士：我写信投诉上周从贵店购买的一台空调存在质量问题。该空调无法有效制冷，安装后还发出异常噪音。根据保修条款，我要求退款或维修。请联系我，电话：123-456-7890。感谢您的关注。解析：-保留原文投诉核心内容，语言简洁；-使用中文商务信函的礼貌表达（如“尊敬的”“感谢您的关注”）；-电话号码格式按中文习惯调整。题目7：将以下中文邀请函翻译成英文："亲爱的客户，我们诚挚邀请您参加下月于上海举办的国际家居展。展会上将展示最新的智能家居产品，包括智能照明、自动窗帘等。请回复确认您的出席，我们将提供VIP接待服务。期待您的光临！"答案与解析：答案：DearValuedCustomer,WesincerelyinviteyoutoattendtheInternationalHomeShowinShanghainextmonth.Theexhibitionwillfeaturethelatestsmarthomeproducts,suchasintelligentlightingandautomatedcurtains.Kindlyconfirmyourattendancebyreplyingtothisemail,andwewillarrangeVIPreceptionservicesforyou.Welookforwardtoyourpresence!解析：-使用正式邀请语气（如“sincerelyinvite”“lookforwardtoyourpresence”）；-产品描述准确，符合英文表达习惯；-保留中文的礼貌结尾（如“期待您的光临”）的英文对应句。2.产品描述翻译（5题，每题20分）题目8：将以下英文产品描述翻译成中文："Thiselectriccarisequippedwithadvancedautonomousdrivingtechnology,along-lastingbatterylife,andasleekdesign.Itofferseco-friendlytransportationwithzeroemissions,makingitanidealchoiceforurbancommuting.Availableinthreecoloroptions:silver,black,andwhite."答案与解析：答案：这款电动汽车配备了先进的自动驾驶技术、超长续航电池和时尚外观设计。它采用零排放的环保理念，是城市通勤的理想选择。提供三种颜色选择：银色、黑色和白色。解析：-翻译准确，保留原文的技术特点（如“autonomousdriving”“zeroemissions”）；-使用中文常见的产品描述句式（如“配备”“采用”）；-颜色选项按中文习惯排列。题目9：将以下中文产品描述翻译成英文："这款咖啡机采用意大利进口部件，支持一键操作，可快速制作浓缩咖啡或拿铁。内置温控系统，确保每一杯咖啡的温度完美。适合家庭和办公场所使用。"答案与解析：答案：ThiscoffeemachineisequippedwithItalianimportedcomponentsandsupportsone-touchoperationforquickespressoorlattemaking.Itfeaturesanintegratedtemperaturecontrolsystemtoensureperfectcoffeetemperatureeverytime.Idealforbothhomeandofficeuse.解析：-保留原文的技术细节（如“一键操作”“温控系统”）；-使用英文产品描述的常用短语（如“supportsone-touchoperation”“idealfor”）；-简洁明了，符合英文阅读习惯。三、商务英语写作与翻译综合题（共5题，每题25分）1.跨文化商务沟通题（5题，每题25分）题目10：你是一家韩国公司，希望与一家巴西公司合作开发南美市场。但巴西客户对合同条款要求非常严格，而韩国公司习惯较为灵活。请写一封商务信函，解释双方合作的重要性，并提议通过协商达成双方都能接受的合同方案。答案与解析：答案：Dear[Recipient'sName],Iam[YourName],theBusinessManagerat[YourCompanyName].WeareexcitedaboutthepotentialofcollaboratingwithyourcompanytoentertheSouthAmericanmarket.Ourcompanieshavecomplementarystrengths,andwebelievethispartnershipcouldbehighlybeneficialforbothparties.However,Iunderstandthatyourcompanyhasstrictrequirementsforcontractterms,whileoursaremoreflexible.Toensureasuccessfulcollaboration,Iproposewediscussandnegotiateamutuallyacceptableagreement.Weareopentoyoursuggestionsandwillingtofindamiddlegroundthatrespectsbothourbusinesscultures.Pleaseletmeknowyouravailabilityforameetingtodiscussthisfurther.Welookforwardtoworkingtogether.Bestregards,[YourName][YourPosition][YourCompanyName][CompanyAddress]解析：-突出合作共赢的立场，体现跨文化沟通的灵活性；-明确双方差异，提出解决方案（如“协商”“找到平衡点”）；-语言正式、礼貌，符合商务谈判场景。题目11：将以下中文商务邮件翻译成英文："您好，关于我们上周讨论的合同修改事宜，我方已准备好新版本供您审阅。请在本周五前回复确认是否接受，以便我们尽快完成签约流程。如有疑问，请随时联系我。"答案与解析：答案：Dear[Recipient'sName],Regardingthecontractmodificationswediscussedlastweek,wehavepreparedarevisedversionforyourreview.PleaseconfirmyouracceptancebythisFridaysowecanproceedwiththesigningprocessassoonaspossible.Ifyouhaveanyquestions,feelfreetocontactme.解析：-保留原文的时效性要求（如“bythisFriday”）；-使用英文商务邮件的常用表达（如“regarding”“proceedwith”）；-语气礼貌且明确，符合商务沟通规范。2.紧急商务信函题（5题，每题25分）题目12：你是一家法国公司，供应商突然宣布暂停供货。请写一封紧急商务信函，要求对方解释原因并提供替代方案（如推荐其他供应商或调整交货时间）。答案与解析：答案：Dear[Recipient'sName],Iamwritingtoaddressanurgentissueregardingourrecentsupplyagreement.Unfortunately,wehavereceivednoticethatyourcompanywillsuspenddeliverieseffectivenextmonth.Thissituationishighlyconcerning,asyourproductsarecriticaltoouroperations.Couldyoupleaseprovideanimmediateexplanati