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KPMG
Globaltech
report2026KPMG.MaketheDifference.KPMGInternational|Leading
inthe
IntelligenceAge:Excellingtoday,shapingtomorrow03ForewordAboutthe
research
Meetingthe24LuminaryspotlightConclusionand
key
recommendations
Buildingadaptive
Thefoundations
forthe
nextwave
Contents©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|2
Realizingvaluefrom
tech
investmentstrategiesamid
continualdisruptionchallengeofthe
Intelligence
Age040620261511ForewordWestandatthethresholdofthe
IntelligenceAge,aperioddefined
byan
unprecedented
pace
of
innovation
and
profound
uncertainty,wheretechnologyis
no
longerjustatool,butaforce
reshapingtheveryfabricof
businessand
society.Artificial
Intelligence
(AI)
is
rewritingthe
rules
of
competition,quantumbreakthroughs
loomonthehorizon,andgeopolitical
uncertainty
adds
another
layer
of
complexity.The
forces
shaping
our
worldare
leavingorganizationsandindividualsgrapplingwithwhatcomes
next.
Predictions
rangefromdystopianvisions
of
ajoblessfutureand
ashare
marketimplosiontodismissalsofAIasmere
hype.Amidthis
dissonance,
reasoned
analysis
is
important.This
reportcutsthroughthespeculation
bygrounding
insights
indatacollectedfrom2,500techexecutivesworldwide.
Our
research
showsthatorganizationsare
moving
beyondtheearly
phase
of‘AI
roulette’,
placingscattered
betson
multipletechnologies,andare
now
embedding
AI
into
workflows
and
offerings,striving
toscale
investments.Yet,scaling
iscomplex.Consistentwithour
last
report,
technical
debt,
organizationalsilos,andtalentshortages
remainstubborn
barriers.Despitethesechallenges,optimism
runs
high.
Halfoftech
executives
expectto
reachtop
maturity
by2026,
butonly
11
percentare
theretoday.
Inthis
reportweexplore
ifambitioncan
match
reality
andwhether
in
paralleltodeliveringontoday’sagenda,
organizations
can
maintainaneyeonthe
next
wave
of
tech
innovation.The
returnon
investment
(ROI)
picture
isequally
nuanced.Adoptionis
rapid,but
returnsvarywidely,shapedbyfactorsthat
include
diligent
governance,executiondiscipline,andorganizationalagility.Against
this
backdrop,static
planning
is
becomingobsolete.Tothrive,organizations
needadaptivestrategiesthatembraceflexibilityand
speed.Guy
HollandGlobal
Leader,CIO
Center
of
Excellence
KPMG
InternationalGuy
Holland
istheglobal
leaderof
KPMG
International’s
CIO
Centerof
Excellence,a
board
memberof
KPMGAustralia,and
he
leads
KPMG
Australia’s
Commercial
Office.
Guy’scareer
intechnologyspansover30yearsand
he
hasworked
insenior
leadership
rolesforglobal
consulting
and
technologycompanies
in
EuropeandASPAC.Workingwithsenior
businessleadersand
C-suiteexecutives,
he
helpsorganizationsacrossa
wide
range
of
industriesto
harnesstechnologyanddatatotransform,
innovate
and
create
businessadvantage.Buildingaculturethatwelcomeschange
is
critical,though
fearsaboutjobsecurity
persist.
Encouragingly,
mostorganizationsanticipateonly
modest
reductions
in
permanent
human
rolesoverthe
next2years,and
high
performersemphasize
investing
in
people
alongsideAI
innovation.
Despitesomeextreme
predictions,
perhapsthere
is
hopeforafuturewheretechnologyaugments
ratherthanreplaces
human
potential.Asyou
readthis
report,
Iencourageyouto
reflectonthe
question:
Canwethriveamiddisruption?Theanswer
I
believe
lies
in
rejectinghype,embracingevidence,andcommittingto
strategiesthat
balanceambitionwith
rationalthinking.©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|3Buildingadaptivestrategiesamidcontinual
disruptionMeetingthechallenge
ofthe
IntelligenceAgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendationsThefoundations
for
the
next
waveAbouttheresearchLuminary
spotlightForewordAbout
the
researchThisstudy
is
basedon
a
survey
of:2,500tech
executives
from
27
countriesThisisour2026
KPMGGlobaltechreport.
Research
was
conducted
in
2025,
but
with
the
rate
of
technological
advancement
rapidly
increasing,
we
have
expanded
the
view
of
the
reportfromobserving
recentprogresstoexploringpredictions
for
2026
and
beyond.31%FinancialServices11%Technologyandtelecom10%Consumerand
retail10%Industrial
manufacturing10%Healthcareand
life
sciences10%Energy10%Automotive8%GovernmentThetechexecutivesare
representativesfromeight
industries:automotive,consumerand
retail,energy,financialservices,government,
healthcareand
lifesciences,
industrial
manufacturing,
andtechand
telecom.43%Europe,
Middle
East
andAfrica
(EMEA)©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|429%Asia-Pacific
(ASPAC)28%AmericasBuildingadaptivestrategiesamidcontinual
disruptionMeetingthechallenge
ofthe
IntelligenceAgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendationsThefoundations
for
the
next
waveAboutthe
researchLuminary
spotlightForewordThisreportincludesvaluable
insightsfrom
interviews
with
eight
seniorcorporate
leadersandprofessionals.Theseparticipantswere:Dean
BortzDirector,AI
Go-To-Market,
GoogleRohitGuptaFounderand
CEO,Auditoria.AIZack
KassGlobalAIadvisor,thought
leader,andformer
Headof
Go-To-Market,
OpenAIPhil
MottramExecutive
Vice
Presidentand
Chief
Sales
Officer,
HPESeth
PattonGeneral
Manager,
Product
Marketing,
Microsoft365CopilotNoelle
RussellAISolutionsArchitectandStrategicAdvisor,
CEO,
AI
Leadership
InstituteUmeshSachdevCo-founderand
CEO,
UniphoreJenny
WoodGroupChief
Information
Officer,Skipton
GroupMeet
the
highperformersInour
research,there
isagroupof
organizations
that
consistently
outperform.Represented
byjustfive
percentofthetechexecutiveswesurveyed,
they
stand
out
for
theiradvanced
implementationacrosscoretechnologies,
matureoperational
practicesandabilitytogeneratesignificant
returnsontheir
digital
tech
investments.Thisyear,wedefine
high
performers
usingthree
keydimensions:Tech
maturityInoneofthetoptwo
maturitystages
in
at
leastfive
of
the
10
technology
categories
measuredProcess
maturityAtthe
highest
levelof
maturity
inat
leastfiveofthe
10technology
functions
measuredValueReporteda200
percentor
more
returnon
investment
relatedto
digitaltechnologies1Thebreakdown
ofrespondentsis
asfollows:50%Members
of
theC-suite10%Vice
President31%Director©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|5investment
(ROI)achieved
inthe
pastyear,answeringwithin
monetary
ranges.
ROIwasdefinedas
direct
revenues
aswellascostsavings,efficiencygains,
productivity
improvements
and
reductions
in
risk.This
refers
to
historical
benefitsoverthepast
12
monthsandexcludesany
future
expected
benefits.9%Senior
ManagerAnnual
revenuesforallorganizations
inoursurvey
are
above
US$100
million.1
Respondentsestimatedtheirorganizations’typicalannual
investments
indigital
technologies
and
the
return
onBuildingadaptivestrategiesamidcontinual
disruptionMeetingthechallenge
ofthe
IntelligenceAgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendationsThefoundations
for
the
next
waveAboutthe
researchLuminary
spotlightForewordMeeting
thechallenge
of
theIntelligence
Age©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|6Buildingadaptivestrategiesamidcontinual
disruptionMeetingthechallengeof
the
Intelligence
AgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendationsThefoundations
for
the
next
waveAbouttheresearchLuminary
spotlightForewordOverall1Dataand
analytics
CybersecurityAIand
automation2
EdgecomputingWeb33Advancedsimulation/
digitaltwins
Modern
delivery4XaaStechnologies5VR/AR/XR/Spatial
computingPost-quantum
cryptography
11%36%
32%8%7%6%
11%
46%
30%7%5%
1%
18%39%30%7%5%
1%10%
42%35%6%7%
10%38%32%9%8%3%
10%38%31%9%8%4%
12%34%27%8%
8%11%
14%31%29%9%8%9%
10%34%
30%9%8%9%
10%32%34%
9%8%7%
9%
30%37%9%9%6%
Fullyscaledand
continually
evolvingour
approach
Strategy
isfundedandsupported,on
track
withscaling
up
Strategy
isfundedandsupported,
hittingblockswith
scaling
up Strategicvisionexists,limited
byexecutive
buy-in
orfunding
Strategybeing
designedandpilottesting
underway
Noactivefocus/aware
of
need
but
noactiontakenA
powerful
new
era
of
techThe
IntelligenceAge
isfueled
bytheexponentialaccelerationof
new
technologies.
Humansaregaining
notonly
unprecedentedaccesstoinformation,
butalsothetechnologythat
helpsthem
reason,decide
andactwith
speed,and
scale.Seth
Patton,
General
Manager,
Product
Marketing,
Microsoft365Copilot,saysthatthere
issimply
nocomparison
betweenthe
steadyevolutionoftheprintingpress,
photographyand
even
the
internet
withwhat
is
happeningtoday.
“Thedifferencethistime
istheacceleratedspeedwe’reseeing
inthe
mainstreamadoptionoftech
across
theboard,
in
people’s
personal
livesand
inthe
businessworld,”
hesays.Thisacceleration
isabundantlyclearwithAI.
Modelsare
updated
and
new
products
releasedcontinuously,andcapability
perdollarkeepsgrowing.Softwarecompaniesare
embeddingAI
agentsintoorganizational
platforms,whilesubscription-basedservicesare
makingadoptionofadvancedcapabilities
frictionless.Thisera
isdefined
notonly
bytechnological
advancement
but
bythe
unprecedentedopportunities
itcreatesfor
usto
reimaginewhat
technologycanachieveand
howwecan
collaborate
to
unlocknew
possibilities.Zack
Kass,globalAIadvisorand
former
Head
ofGo-To-Market,
OpenAI,says,
“Thefuturewill
not
bedefined
bywhat
machinescando.
Itwillbedefined
by
what
we
want
machines
todo.”The
IntelligenceAge
isalsoabout
mass
participation.As
Pattonobserves,thiserawill
move
usfrom
“centuriesofdemocratizinginformation
to
instead
democratizing
expertise.”Currentlevelsoftech
maturityAstech
leaders
navigatethe
IntelligenceAge,a
keychallenge
isreachingand
maintainingtech
maturity
inanever-changing
landscape.Figure
1showsour
respondents’
levelsof
maturityacross
10technologycategories,suchascybersecurity,XaaS,
or
data
andanalytics.Whenaveragedout,79
percentof
organizations
are
in
oneofthetopthree
maturity
stages.Acrossthecategories,ourresearchrevealedthat:•11
percentoforganizationsarefully
scaled
and
are
focusing
on
continuous
improvement.•
36
percent
havetheirstrategiesfundedandsupportedand
they
are
on
track
with
scaling
up.•
32
percent
havesecuredfundingfortheirstrategies,
buttheyare
facing
roadblocks
on
the
path
to
implementation.Thecategoriesthatwere
most
likelyto
befullyscaledwere
cybersecurity
at
18
percent,
and
modern
delivery
(includingAgile,
DevOps,
low-code/no-codeat
14
percent.)Figure
1:
Tech
maturity
in2025Howwouldyoudescribe
yourorganization’smaturitytodayineach
ofthe
followingareas?1.Averageacrossalltechnologyareasfor2025;
2.
Includes
generativeAI
and
agenticAI;
3.
Includes
blockchain
and
tokenization;
4.
IncludesAgile,
DevOpsand
low-code/no-code;
5.
Includes
publiccloudor
multi-cloud©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|7Buildingadaptivestrategiesamidcontinual
disruptionMeetingthechallengeof
the
Intelligence
AgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendationsThefoundations
for
the
next
waveAbouttheresearchLuminary
spotlightForewordAs
Figure3shows,the
majority
(62
percent)oforganizations
believe
theywill
improve
byone
maturity
level
in2026,21
percent
believetheywill
retaintheircurrent
maturity
level,and
17
percent
believethey
will
move
up
byat
leasttwo
maturity
levels.Whiletheseambitious
projectionsareencouraging,they
raisethequestion:
Canorganizations
realisticallyachievesuchsignificantadvancements
injust
1year?Theanswerwilldependontheir
ability
toovercomea
numberof
key
execution
challenges.Figure3:Anticipated
change
in
tech
maturity
—
2025to2026Howwouldyoudescribe
yourorganization’sposition
in2025andin
12months’time?(Averageacross
the10technologies)The
number
of
organizations
in
one
of
the
top
three
maturity
stagesrises
to93
percent
when
respondents
describe
their
maturityexpectations
in
12
months’time.This
growth
is
even
greater
whenconsidering
just
the
top
two
maturity
stages
(from
47
percentto
83
percent).Ambitious
leaps
intech
maturityareexpected
by
manyorganizationsin
2026.
Figure
2
showsthatacrossthe
10technologies
measured,
50
percent
of
respondents
expect
to
reach
the
top
stage
of
maturitybythe
endof
2026,
despiteonly
11
percent
ratingthemselves
atthat
leveltoday.Figure2:
Leveloftech
maturitytodayand
predictionsfor
2026Howwouldyoudescribe
yourorganization’sposition
in2025andin12months’time?(Averageshown
across
the10technologies)
o2025
o
2026
(predicted)No
activefocusAwareof
needbut
noactiontakenyetStrategy
being
designedand
pilot
testing
underwayStrategicvisionexists,
limited
byexecutive
buy-inorfundingStrategy
isfundedandsupported,hitting
blocks
withscaling
upStrategy
isfundedandsupported,on
track
withscaling
upFullyscaled
and
continuallyevolving
our
approach36%33%11%©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|8Preparingforaleapintechmaturity4%Increase
of
3
maturity
levels12%Increase
of
2
maturity
levels62%Increase
of
1
maturitylevel1%Increase
of
4
maturity
levelsBuildingadaptivestrategiesamidcontinual
disruptionMeetingthechallengeof
the
Intelligence
AgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendations32%10%21%No
changeThefoundations
for
the
next
wavePercent
of
organizations
(%)AbouttheresearchLuminary
spotlight8%4%7%2%5%1%Foreword50%1%ManagingskillsshortagesandtechdebtBringingambitioustech
maturity
plansto
life
requiresthe
rightskills
withintheorganization,and
inthisarea,there
are
some
hurdles
toovercome.Justover
halfoforganizationssurveyed
(53
percent)
stilllackthetalent
neededto
bringtheirdigitaltransformation
plansto
life.
Skillgapsthatwere
manageableduring
pilot
phases
posea
greaterriskasorganizations
movetofull-scale
implementation.Further,as
highlighted
inour
last
report,
inthe
pursuitof
speed,earliertrade-offsarestillcatching
upwith
organizations,
creatingtechdebt.The
majority
(69
percent)oftechexecutives
say
that
intryingto
movefastand
keepcostsdown,their
tech
programs
make
trade-offs
inareas
likesecurity,scalability,and
data
standardization.The
majority
(63
percent)agreethatthecostoffixing
tech
debt
is
holding
backtheir
progresswith
new
initiatives.The
resultsalso
indicatethatsomeorganizations
risk
underestimatingthethreatoftechdebt.
Forexample,
thosewho
say
the
cost
offixing
tech
debt
frequently
prevents
them
from
investing
in
new
techprogramsexpectto
make
bigger
leapsforward
intech
maturity
inthe
next
12
months,comparedtothosewhosaythis
hardly
ever,
or
never,occursat
their
organization.ShiftingfromexperimentationtoscaleKeepingastepahead
inthe
IntelligenceAgealso
means
accelerating
AIadoption.
Inour
last
report,AIadoptionwas
primarilyfocused
onenablingexperimentationwithgenerictools.
Now,thechallenge
isscaling
it.However,as
Figure4
shows,there
has
beena
7-percentage-pointdecline
comparedtoour
previoussurvey
in
the
share
oforganizations
successfully
deployingAI
use
cases
into
production
at
scaleand
realizing
ROIacross
multiple
use
cases.
Despitethissetback,
many
tech
executives
continue
to
forecast
exponentialgains
in
AI
maturity:
Sixty-eight
percent
expect
to
reach
the
highestlevelofAI
adoption
by
the
end
of
2026.Findingsindicatesignificantoptimism
on
AIInour
survey,ofearlyadopters
andofslowfollowersexpecttoscaleAI
into
productionandachieve
ROIacross
multiple
use
cases
by2026.24%31%68%50%43%29%21%3%69%65%Figure4:OrganizationsexpecttheirAIadoption
maturityto
rapidlyadvance
in
2026Whichofthe
followingbestdescribes
yourcurrentlevelof
AIadoption,and
wheredo
youexpectitto
be
in12months’
time?©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMGGlobaltech
report
2026|9
Strategic
investment
incorebusiness
capabilities,
someAI
usecasesrunningactivelyacross
the
organizationthatarereturningbusinessvalue
MultipleAIproof-of-concept
testsrunning,
limitednumberofad
hoc
use
cases
inproduction,
but
ROI
not
achievedyet
Innovatinganddeploying
AI
usecases
intoproductionat
scale,
delivering
ROIacross
multiple
usecases
Limitednumber
ofAI
proof-of-concepttestsrunning,
some
usecases
identified2024
2025
2026Buildingadaptivestrategiesamidcontinual
disruptionMeetingthechallengeof
the
Intelligence
AgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendationsThefoundations
for
the
next
wave6%
5%AbouttheresearchLuminary
spotlight(predicted)Foreword20%How
to
emulate
the
high
performersAvoid
compromising
on
core
investmentsInnovate
while
maintaining
strong
cost
management
disciplineAddress
issues
withtech
debt8percentof
highperformers
saythe
cost
of
fixingtech
debt
frequently
prevents
them
from
makinginvestments
in
newtechprograms,comparedwith
45
percentofthe
rest.Thetip
here
isto
invest
inresolving
underlyingtechdebt,thereby
loweringspendingon
maintenanceand
movingforwardwithinvestmentsthatdeliver
maturity
improvements.30percentof
high
performers
reportthat
intryingto
movefastand
keepcosts
down,theirtech
programscompromiseonareas
like
security,
scalability,anddatastandardization,
versus71
percentof
the
rest.6percent
of
high
performers
report
they
frequentlymissopportunitiesto
invest
more
in
newandemergingtechnologiesduetocost
pressures,
ortechdebt,comparedto44
percentof
the
rest.©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMG
Globaltech
report2026|10Buildingadaptivestrategiesamidcontinual
disruptionMeetingthechallengeof
the
Intelligence
AgeRealizingvaluefrom
tech
investmentConclusionand
keyrecommendationsThefoundations
for
the
next
waveAbouttheresearchLuminary
spotlight本报告来源于三个皮匠报告站(),由用户Id:349461下载,文档Id:1079726,下载日期:2026-01-28ForewordRealizing
valuefrom
tech
investment©2026Copyrightownedbyoneor
moreofthe
KPMG
International
entities.
KPMG
International
entities
provide
no
servicesto
clients.
All
rights
reserved.
KPMG
Globaltech
report2026|11Buildingadaptivestrategiesamidcontinual
disruptionMeetingthechallenge
ofthe
IntelligenceAgeRealizingvaluefrom
techinvestmentConclusionand
keyrecommendationsThefoundations
for
the
next
waveAbouttheresearchLuminary
spotlightForewordROIfollowsapatternWhiletech
isaboutenablement,
it
isalsoabout
delivering
return
on
investment.
However,
inthe
IntelligenceAge,withso
many
newt
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