《世纪英语听说教程 II（第八版）》课件 Unit 5 Business Etiquette

世纪英语听说教程Ⅱ（第八版）新世纪高等职业教育公共英语类课程规划教材UnitObjectivesAfterlearningthisunit,youwillbeableto:●masterbasicwordsandexpressionsaboutbusinessetiquette;●knowsomecodesofbehaviourintheoffice;●getfamiliarwithbusinessetiquette;●findwaystoimproveyourcommunicationskills;●getsomeculturalknowledgeaboutbusinessetiquette;●understandthesignificanceofinternationalbusinessetiquette.Unit5Unit5BusinessEtiquetteUnit5目录ContentsSectionOneWarm-upActivitiesSectionTwoIn-classActivitiesSectionThreeCulturalDevelopmentSectionFourAfter-classActivitiesSectionFiveQuizCompanyPresentationSectionSixWindowonChineseCulture●You’dalwaysremembertopayattentiontoyourmanners.

一定要随时记得注意你的举止礼仪。●Thankyoufortellingmetheseofficeetiquettetips.

谢谢您告诉我这些办公室礼仪建议。●Iamnotsureifitisappropriatetoshakehandswithwomen.

我不太确定与女士握手是否合适。●Arethereanysubjectsthataretaboostotalkaboutintheoffice?

办公室里有没有一些不该谈论的话题？Directions:Createdialogueswithyourpartner,usingthefollowingexpressions.Presentoneofyourdialoguestotheclass.●Isee.Goodmannerscanhelppeoplewinoverbusiness.

我知道。好的礼仪有助于人们赢得商机。●It’sallright.I’mgladtobeofsomeservice.

没关系，很高兴能帮上忙。●Ifitisnecessary,trytobehavelikeagentlemanwaitingforwomentoholdouttheirhandsfirst.

如果有必要的话，要尽量表现得绅士一点，等待女士先伸出手来。●Ingeneral,wedon’ttalkaboutsalariesinpublic.

通常，我们不在公共场合谈论薪资。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponse●Youshouldn’tdiscusscompanyaffairswithoutsiders.

你不应该与公司以外的人讨论公司事件。●Whydosomanypeoplestressdressingonsocialoccasions?

为什么社交场合很多人都注重着装呢?●WhatkindofclothesshouldIwearintheworkplace?

在工作场所我应该穿什么样的衣服呢？●Smokingintheofficeisforbidden/notallowed.

办公室里禁止吸烟。Directions:Createdialogueswithyourpartner,usingthefollowingexpressions.Presentoneofyourdialoguestotheclass.●It’smyfault.I’llrememberthisfromnowon.

这是我的过失。从现在开始我会记住的。●Foranindividual,elegantdressingcanconveyeleganceandconnotation.Italsoshowsone’srespectforothers.

就个人而言，讲究的着装可以反映个人的优雅和内涵，也体现对别人的尊重。●Businesswear.Itcangivepeopleasenseofresponsibilityandauthority.

职业装。它能带给人一种责任感和权威感。●Sorry,I’llneverdoitagain.

对不起，我以后不会这么做了。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponse●WhatdoesTOPmeanintheinternationaletiquette?

在国际礼仪中，TOP指的是什么？●WhatwillIdofirstifIwanttovisitaforeignfriend?

想要拜访一位外国朋友，我首先应做什么？●Thisisourtraditionalseatfortheguestofhonor.

这是我们招待贵宾的传统座位。●WhatotheraspectsshouldIpayattentiontoincocktailparties?

在鸡尾酒会上还有哪些方面我应该注意？Directions:Createdialogueswithyourpartner,usingthefollowingexpressions.Presentoneofyourdialoguestotheclass.●Time,ObjectiveandPlace.

时间，目的,地点。●You’dbettermakeaphonecallfirsttomakeanappointment.

首先，你最好打电话预约一下。●Thankyouforyourhospitality.

谢谢您的热情款待。●Whenmeetingsomeonenew,youshouldholdyourdrinkinthelefthand,sothattherightisfreeforintroductionandhandshake.

当遇到新朋友时，你应该左手拿着饮品，空出右手来作介绍和握手。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponse●Youshouldstandupwhenbeingintroduced.

别人在介绍你时，你应该站起来。Directions:Createdialogueswithyourpartner,usingthefollowingexpressions.Presentoneofyourdialoguestotheclass.●Yeah,it’simportanttoshowourrespect.

是的，对他人表达尊重是重要的。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponseJim:

Iamquiteworriedaboutthehandshakepartwhenmeetingmynewcolleaguestomorrow.Lucy:Actually,youdon’thavetobethatnervous.Youcandoitwellifyoupayenoughattention.Jim:Ireallyappreciateitifyoucangivemesomeadvice.Lucy:Well,themostimportantprincipleofhandshakeisalwaystoshowyourrespect.Waitfortheseniororthepersonwhosesocialstatusisaboveyourstoholdouthis/herhandfirst.Directions:Readthemodeldialogue.Payattentiontothehighlightedexpressions,andthenrole-playitwithyourpartner.UsefulExpressionsTask2SectionOneWarm-upActivitiesJim:

I’mnotsureifitisappropriatetoshakehandswithwomen.Lucy:You’dbetterwaitforwomentoholdouttheirhandsfirst.Jim:Withyouradvice,IthinkIcanbehavelikeagentleman.Directions:Readthemodeldialogue.Payattentiontothehighlightedexpressions,andthenrole-playitwithyourpartner.UsefulExpressionsTask2SectionOneWarm-upActivitiesDirections:Watchthevideoclipandfillintheblanks.SectionTwoIn-classActivities1.ViewingActivityTask31.WhoisDavid?He’sMr.Morse’s__________________.2.Where’sViviangoing?She’sgoingtothe______________________.3.WhatwillEdwarddoforVivian?He’ll_______________foodforVivian.Directions:Watchthevideoclipandfillintheblanks.SectionTwoIn-classActivities1.ViewingActivityTask3grandsonlady’sroomorder4.Whenshouldsaladbeserved?Thesaladcomes___________________ofthemeal.5.WhatkindofforkdoesVivianknow?Sheonlyknowstheforkfor___________________.Directions:Watchthevideoclipandfillintheblanks.SectionTwoIn-classActivities1.ViewingActivityTask3attheendsaladLinda:Goodmorning,Adam.Youhaveanicetie.Adam:Thanks.Linda:You_________________toworkeveryday,right?Itmakesyoulookveryprofessional.Adam:Iliketheideaof“powerdressing”.Ifyouwear_________________clothes,peopletakeyoumoreseriously.Linda:Iknow.WhenI’mwearinganicesuit,Ifeelalot_________________.Adam:That’sright.Businesswearcangivepeople_________________responsibilityandauthority.Linda:That’sinteresting.MaybeIshouldstart_________________.Directions:Listentothedialogueandfillintheblankswithwhatyouhaveheard.SectionTwoIn-classActivities2.ListeningActivitiesTask4wearatienice-lookingmoreconfident.asenseofwearingasuitDirections:ListentotheshortdialogueandthendecidewhetherthefollowingstatementsareTrue(T)orFalse(F).SectionTwoIn-classActivities2.ListeningActivitiesTask5听力原文(

)1.Ms.GreenwillgobacktoEnglandtomorrow.(

)2.Ms.GreenhasbeeninHangzhouforaweek.(

)3.Mr.LinwantstoestablishthebusinessrelationshipwithMs.Green’scompany.(

)4.Mr.HuisthesalesmanagerofMr.Lin’scompany.(

)5.Ms.Greenlikesthegiftverymuch.FTTFTTask5返回Mr.Lin:Ms.Green,IhearyouwillgobacktoAmericatomorrow.Ms.Green:Yes,Mr.Lin.I’vebeeninHangzhouforaweek.Thankyouforeverythingyou’vedoneforme.Iwillthinkaboutyourproposalaboutestablishingthebusinessrelationshipwithyou.Mr.Lin:Great!Hereisagiftforyoufromourgeneralmanager,Mr.Hu.Pleasetakeit.Ms.Green:Thanksalot.MayIopenitnow?Mr.Lin:Please.Ms.Green:Whatanicebracelet!Mr.Lin:It’sgreatthatyoulikeit.Directions:Listentothedialogue.Completetheanswertoeachquestionwithnomorethan3words.SectionTwoIn-classActivities2.ListeningActivitiesTask6听力原文UniformsPolitejokesPayattentiontonotalkingTask6返回Script:A:Whydomostpeoplewearuniformswhentheyareatwork?B:Becausetheycanalwaysbeawarethattheyaremembersoftheirorganizations.Mostcompaniesrequiretheiremployeestowearuniformsatwork.A:Thatmakespeoplefeelformal,right?B:Right.Employeesmustalsopayattentiontotheirspeakingmanners.Theyshouldusepoliteandformallanguageswhentalkingtotheircustomersandsupervisors.A:Cantheyspeakwithslang,jokesordialects?B:Betternot.Andit’snecessarytolearnhowtolistentothespeakers.Payattentiontoaspeakerandthereshouldbenotalkingwhensomebodyisspeaking.Sometimes,listeningismoreimportantthanspeaking.Mr.Chen:Mr.Green:Mr.Chen:Mr.Green:Mr.Chen:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Mr.ChenisthemanagerofABCCompany.HeishostingthepartyandentertainingMr.Green,theguestofhonor.)Mr.Green,pleasesithere.Thisisourtraditionalseatfortheguestofhonor.Thankyouforyourkindness,Mr.Chen.I’mreallyabitnervous,forIknownothingaboutChinesetablemanners.Don’tworry,sir.I’llsittoyourleftasthehost.Thereisonlyonerulehere—justmakeyourselfathome.Thankyouforyourhospitality.Noweverybody,pleasebeseated.Firstofall,I’dlikeyoutoraiseyourglassesandjoinmeinatoasttothefriendshipandcooperationbetweenourtwocompanies.陈先生：格林先生，请坐。这是我们招待贵宾的传统座位。格林先生：感谢您的盛情，陈先生。我有点儿紧张，因为我对中国的饭桌礼仪一点儿都不了解。陈先生：不要担心，先生。作为宴会主人我会坐在您的左边。至于餐桌礼仪，只有一条，那就是不要拘束。格林先生：谢谢您的热情款待。陈先生：大家现在请坐吧。首先，我提议我们共同举杯为我们两家公司的友谊和合作干杯。All:Mr.Chen:Mr.Green:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Mr.ChenisthemanagerofABCCompany.HeishostingthepartyandentertainingMr.Green,theguestofhonor.)Cheers.Mr.Green,letmetopupyourglass.Helpyourselftoanythingyoulike,andIhopethatyourvisitherecouldbebothpleasantandrewarding.NowmayItaketheopportunitytothankyouagainforyourkindness?Ireallyhopethatourbusinesswouldbeverysuccessful.全体：干杯。陈先生：格林先生，我来给您斟满酒。请随意，想吃什么就吃什么，也希望您这次来访愉快，有所收获。格林先生：现在，请允许我利用这个机会再次感谢您的款待。真诚希望我们的业务进展顺利。Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Mr.ChenisthemanagerofABCCompany.HeishostingthepartyandentertainingMr.Green,theguestofhonor.)Jane:Tim:Jane:Tim:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(JaneandTimaretalkingaboutcocktailpartyetiquette.)Wow,Tim.You’redressedup.Areyougoingtoaparty?Yes,Jane.I’minvitedtoacocktailpartythisevening.I’malittlebitnervous.Um,cocktailpartiesarepopularforbusinessassociates.Makesuretoarrivethereontime,butafewminuteslaterwillbebetter.Really?WhatotheraspectsshouldIpayattentionto?简：哇，蒂姆。你盛装打扮。是要去参加聚会吗？蒂姆：是的，简。我受邀参加今晚的鸡尾酒会。我还有些紧张。简：嗯，鸡尾酒会很受商业伙伴的欢迎。确保准时到场，但是晚到几分钟会更得体。蒂姆：是吗？我还需要注意什么其他方面吗？Jane:Tim:Jane:Tim:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(JaneandTimaretalkingaboutcocktailpartyetiquette.)Whenmeetingsomeonenew,youshouldholdyourdrinkinthelefthand,sothattherightisfreeforintroductionandhandshake.Therighthandforhandshake.I’llrememberthat.Usually,manykindsofdrinksareserved.Makesurethatyouknowyourlimits.Takesmallsipsinsteadofbiggulps.OK.Igetit.Thankyouverymuch.简：当遇到新朋友时，你应该左手拿着饮品，空出右手来作介绍和握手。蒂姆：用右手来握手，我会记住的。简：酒会上通常会有各种饮品。但要确保不能过量。小口啜饮，不要大口猛喝。蒂姆：好的。我知道了。十分感谢。Mr.Brown:Henry:Mr.Brown:Henry:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(HenryistalkingaboutbusinessintroductionetiquettewithMr.Brown,thesalesmanager.)Henry,areyoumakingpreparationsfortheInternationalTradeFairthisweek?I’malmostready.ButI’mnotsureaboutsomebusinessintroductionetiquette.Wouldyoutellmemoreaboutit?OK.Generally,alower-rankedpersoninbusinessisintroducedtoahigher-rankedperson–notviceversa.Andiftheyareofthesamerank,theyoungershouldbeintroducedtotheolder,right?布朗先生：亨利，你正在为本周的国际贸易展做准备吗？亨利：我准备得差不多了。但是我对一些商务介绍礼仪不太确定。您能否为我讲一下？布朗先生：好的。通常，在商务场合我们会把职位较低的人介绍给职位较高的人，而不是把职位较高的人介绍给职位较低的人。亨利：如果他们职位相当，应该把年轻的介绍给年长的，是吗？Mr.Brown:Henry:Mr.Brown:Henry:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(HenryistalkingaboutbusinessintroductionetiquettewithMr.Brown,thesalesmanager.)Yes.Butwhenaclientisvisiting,everyoneintheofficeisintroducedtotheclientfirst.Isee.IfIwanttointroducemyself,doIhavetoprovidethemwithbothmyfirstandlastnames?Ofcourse.Ithelpsthemrememberyoumoreeasily.Andyoumuststandupwhenbeingintroduced.Yeah,it’simportanttoshowourrespect.布朗先生：你说得对。但是当客户来访时，应该首先把办公室的职员介绍给客户。亨利：我知道了。如果我想做自我介绍的话，必须说全名吗？布朗先生：当然。这样能有助于别人更容易记住你。另外有人介绍你时你一定要站起来。亨利：是的，对他人表示尊重很重要。Directions:Completethefollowingdialoguewiththehelpofthesentencesortheexpressionsinthebox,andthenpractisethedialoguewithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask8

Mike:Mary,___________________________?Mary:Yes.ItmeansnetworketiquetteorgoodbehaviourontheInternet.Mike:___________________________?Mary:OK.You’dbetternotwriteemailsinallcapitalletters,becausepeoplewouldthinkyouareyellingatthem.Mike:___________________________?Mary:Itisnotformalintheoffice.Mike:Isee.___________________________?Mary:Yes.Beforeyousendtheemail,______________________.Ifyouremailissloppy,peoplewhoreceivetheemailmaythinkyoudon’trespectthem.Mike:Thankyou.doyouknowtheword“netiquette”CanyoushowmesomeexamplesThencanIusealllowercaseletterswhenwritinganemailDoyouknowothernetiquetteaboutwritingemailscheckiftherearemistakesKey:2-4-1-5-31.我们在职场应使用礼貌且正式的语言。1.Weshoulduse_______________________languagesintheworkplace.2.公司的每位职员都应遵守办公室礼节。2.Everyemployeeinthecompanyshouldfollowthe______________________.3.职业装能带给人一种责任感和权威感。3.Businesswearcangivepeopleasenseof________________________andauthority.4.办公室里禁止吸烟。4.Smokingintheofficeis_______________.5.通常，我们不在公共场合谈论薪资。5.Ingeneral,wedon’ttalkaboutsalaries_________________.Directions:InterpretthefollowingsentenceswiththehelpoftheChinesegivenbelow,andthenshareyouranswerswiththewholeclass.SectionTwoIn-classActivities3.SpeakingActivitiesTask9politeandformalofficeetiquetteresponsibilitynotallowedinpublicDirections:Makedialogueswithyourpartneraccordingtothesituationsgivenbelow.SectionTwoIn-classActivities3.SpeakingActivitiesTask10SampleTask10Sample:Johnson:Hownicetoseeyouagainhere,MissLi.Ibringyouagift.MissLi:Oh,it’sverykindofyou.Howbeautifulitis!ShallIopenitnow?Johnson:Goahead,please.MissLi:Chocolates!It’sreallyasurprise.Johnson:Theyareordinaryones,butthechocolatesareofthebestqualityinBelgium.Theproductionisverysmall.Ihopeyoulikethem.MissLi:Sure.Theyarelookingsocuteandnice.Thankyousomuch.Youareverythoughtful.Youknow,chocolatesaremyfavourite.Johnson:I’mpleasedthatyoulikethem.返回Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask11BusinessEtiquette

Etiquetteshowsthequalityandtraditionofanationanditspeople.Chinaisknownasanationofetiquette,fromancienttimestillnow,China’setiquettestandardsymbolizestheChineseuniquecivilization,manifestingChinesetraditionalmoralexcellence.WeshoulddeepenexchangesandmutuallearningwithothercivilizationsandbetterpresentChineseculturetotheworld.Businessetiquette,animportantaspectofetiquette,referstothemannersandbehavioursexpectedwithintheworkplaceandit’savitalpartofaproductiveworkenvironment.Masteringbusinessetiquettecanhelpusestablishagoodrelationshipwithothersandgetsuccessinthebusinessworld.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask111.Howdoyouunderstandtherelationshipbetweenetiquetteandculture?2.Doyouthinkbusinessetiquetteisimportantinthebusinessworld?Why?Inmyopinion,etiquetteisanimportantpartofculture.Etiquetteisasetofpracticesandformswhicharefollowedbythepeopleinaparticularsociety.Variouscultureswithinasocietyhavetheirownrulesandsocialnorms.Bylearningthesecodesofbehaviorcanhelppeoplegetabetterunderstandingoftheparticularcultureinasociety.Ithinkbusinessetiquetteisimportantinthebusinessworld.Masteringgoodbusinessetiquetteisnotjustknowingwhattodiscussduringabusinessdinnerorhowtoaddresscolleagues;itisawayofpresentingyourselfinsuchawaythatyouwillbetakenseriously.Ithelpsyougainrespectandpreventmisunderstandings.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask113.Whataspectsdoesbusinessetiquetteinclude?4.Whichaspectofbusinessetiquetteareyoumostinterestedin?Howmuchdoyouknowaboutit?Businessetiquetteinvolvesmanyaspectsinthebusinessworld,suchashandshakeceremony,dressing,diningetiquette,telephoneetiquette,welcomeetiquette,introductionetiquetteandsoon.I’mveryinterestedinintroductionetiquette.Icantellyousomerulesaboutit.Herearetheorderoftheintroduction:a.Introduceanon-officialpersontoanelectedofficial.b.Introducesomeonefromyourfirmtoaclientoracustomer.c.Introduceajuniorexecutivetoaseniorexecutive.d.Introduceanindividualtoagroupfirst,thenthegrouptotheindividual.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask115.HowdoyouunderstandChina’s“innovation-drivendevelopmentstrategy”?Toimproveourskillsofbusinessetiquette,Ithinkweshouldfirstlearntheknowledgeaboutvariousaspectsofetiquetteinthebusinessworld;second,weshouldputtheknowledgewelearnintopractice.Onlyinapracticalbusinesscommunicationenvironmentcanwebettermastertheskills.SectionThreeCulturalDevelopment1.KeepinganAppointment

Wearenowenteringaneraofappointments.Ifyouhavemadeanappointment,youshoulddoyourutmosttokeepit.Herearesometips:•Makesurewhetheranappointmentisnecessary.•Alwaysgetpreparedfortheappointment.•Alwaysbepunctual.Evenitmeansyoumayhavetowaitforextraminutes.•Controlthemeetinginthereasonablelengthtoyourtargets.•Atlast,thankthepersonwhoreceivedyou,andfollowupwhathasbeendiscussedattheappointment.SectionThreeCulturalDevelopment2.GivingGifts

Givinggiftsiscommonetiquetteusedtoexpressappreciationorgratitudeforfriendshiporhospitality.Foralongtimeinhistory,peopleofgoodmannerswouldreturnfavorsandkindnesswhenreceivingatreatfromafriend.Theywouldpickasuitableoccasiontoreturnhospitalityastheyregarditimportanttostrengthentheirrelationships.SectionThreeCulturalDevelopment3.RequirementsforAppearance1.Whataretherequirementsforappearanceonsocialoccasions?Natural,harmoniousandbeautiful.2.Toattendaformalparty,howwillyoudressyourself?Aneveningdressorasuit.3.Onformaloccasions,howmanycoloursshouldallyourclotheshave?Nomorethanthree.4.Onformaloccasions,whatshoesshouldamanwear?Blackleathershoes.5.Onformaloccasions,canamanmatchhisblackshoeswithwhitesocks?No,hecan’t.6.Ifthesuitisbuttoned,whereshouldthestickpinbe?Betweenthesecondbuttonandthethirdbuttonoftheshirt.7.Ifthesuitisunbuttoned,whereshouldthestickpinbe?Betweenthethirdbuttonandthefourthbuttonoftheshirt.Directions:Therearefivedialoguesgiven.Listentothedialoguesandquestions,andthenchoosethebestanswertoeachquestion.1.A.BecauseshehasanappointmentwithMr.Peng.B.BecauseshewillflytoChicago.C.Becauseshewillpostponetheirmeeting.D.BecauseshehasameetingonThursday.2.A.Sheofferstotakethevisitor’scoat.B.Sheshowshimaround.C.SheisvisitingtheSalesDepartment.D.SheisvisitingMr.Zhang’soffice.SectionFourAfter-classActivities1.ListeningTask12听力原文Directions:Therearefivedialoguesgiven.Listentothedialoguesandquestions,andthenchoosethebestanswertoeachquestion.3.A.ThesecretaryoftheFinancialDepartment.B.ThemanageroftheSalesDepartment.C.ThesecretaryoftheSalesDepartment.D.ThemanagerofABCCompany.4.A.Theyareplayingwonderfulgames.B.Theyareattendingaquickshow.C.Theyarebuyinggoodthings.D.Theyaresayinggoodbyetoeachother.SectionFourAfter-classActivities1.ListeningTask12Directions:Therearefivedialoguesgiven.Listentothedialoguesandquestions,andthenchoosethebestanswertoeachquestion.5.A.Themanmakesanappointmentwiththewoman.B.Thewomaniscongratulatingtheman.C.Thewomanhasbeenpromoted.D.Themanisfired.SectionFourAfter-classActivities1.ListeningTask12Task12Script:Dialogue1W:IhaveanappointmentwithJanetonThursday,andI’mafraidthatIcan’tmakeit.I’mflyingtoChicagoonWednesday.M:Isee.Andwhichdaywouldbeconvenientforyou?Q:WhydoesthewomancancelherappointmentonThursday?A.BecauseshehasanappointmentwithMr.Peng.

B.BecauseshewillflytoChicago.C.Becauseshewillpostponetheirmeeting.D.BecauseshehasameetingonThursday.返回Task12Script:Dialogue2W:ThisisourSalesDepartmentandMr.Zhang’sofficeisjustoverthere.ShouldItakeyourcoat,Mr.Lin?M:That’sverykindofyou.Hereyouare.Q:Whatdoesthewomanoffertodo?

A.Sheofferstotakethevisitor’scoat.B.Sheshowshimaround.C.SheisvisitingtheSalesDepartment.D.SheisvisitingMr.Zhang’soffice.返回Task12Script:Dialogue3M:TheSalesDepartmentofABCCompany.ThisisJimGreenspeaking.W:Hello,thisisJane,thesecretaryoftheFinancialDepartment.Iwanttospeaktoyourmanager,please.Q:Whodoesthewomanwanttospeakto?A.ThesecretaryoftheFinancialDepartment.

B.ThemanageroftheSalesDepartment.C.ThesecretaryoftheSalesDepartment.D.ThemanagerofABCCompany.返回Task12Script:Dialogue4M:Thanksforeverything.Wereallyhadawonderfultimehere.W:I’mgladtohearthat.Ihopeyoucancomeagaininthenearfuture.Q:Whatarethetwospeakersdoing?A.Theyareplayingwonderfulgames.B.Theyareattendingaquickshow.C.Theyarebuyinggoodthings.

D.Theyaresayinggoodbyetoeachother.返回Task12Script:Dialogue5W:Ihearthatyouarethegeneralmanagernow.Congratulationsonyourpromotion.M:Thankyou.Q:Whichstatementistrueaccordingtothedialogue?A.Themanmakesanappointmentwiththewoman.

B.Thewomaniscongratulatingtheman.C.Thewomanhasbeenpromoted.D.Themanisfired.返回Directions:Listentothedialogue,andthenfillintheblanks.SectionFourAfter-classActivities1.ListeningTask13听力原文shakinghandslooserespectfirmeyecontactTask13Script:Linda:Hi,Peter.Doyouknowwhyourbossbecamesocoldtothatsalesman?He’salwayskind.Peter:Oh,that’stheproblemofthesalesman.Hewaschewingthegumwhileshakinghandswithourboss.Linda:Really?Sothat’swhyourbossgotsoangrywithhim?Peter:Andwhat’sworse,themanhadhisgloveson.Linda:Hisrudebehaviourdestroyedeverything.Detailsdeterminesuccessorfailure.Peter:Youareright.Bytheway,doyouknowanyotherrulesabouthandshake?Linda:Tome,themostimportantprincipleisalwaystoshowyourrespectforothers.Extendyourhandasyougiveyourgreeting.Makesuretoofferafirmhandshakeinsteadofalooseone.Peter:Andit’ssaidthatweshouldalsomakeeyecontactwhenshakinghandswithothers.Linda:Ofcourse.Itcanshowyoursinceritytothem.返回Directions:Listentotheshortpassage.Completetheanswertoeachquestionwithnomorethan3words.1.Whatshouldyousaywhenaskingforsomeone’sbusinesscard?Youneedonlytosay,“MayIhaveyour________________?”2.Whatshouldyousayifyouwanttorefusearequestforyourcard?Youshouldsay,“Sorry,butIamafraidIamallout________________.”3.Howtoexchangebusinesscards?Holdoutyourcardusing________________withthewritingfacingthereceiver.SectionFourAfter-classActivities1.ListeningTask14businesscard听力原文atthemomentbothhandsDirections:Listentotheshortpassage.Completetheanswertoeachquestionwithnomorethan3words.4.Whatshouldbeavoidedwhenexchangingbusinesscards?Nevertossyourcard________________.5.Whatisthepropermannerafteryoureceivethebusinesscard?Scanitimmediatelyfor________________.SectionFourAfter-classActivities1.ListeningTask14acrossthetablevitalinformationTask14

Knowingtherightwaytohandlebusinesscardsisausefulskill.Whenaskingforsomeone’sbusinesscard,youneedonlytosay,“MayIhaveyourbusinesscard?”.It’snotpolitetodirectlyrefusearequestofsomeoneforyourbusinesscard.Insteadyoucansay,“Sorry,butIamafraidIamalloutatthemoment.”Whenexchangingbusinesscards,holdoutyourcardusingbothhandswiththewritingfacingthereceiver.Nevertossor“deal”yourbusinesscardacrossthetable,asthisisconsideredextremelyrude.Afterreceivingthebusinesscard,youshouldscanitimmediatelyforvitalinformation.Thenlaythecardinfrontofyouonthetable.Itisimpolitetoputsomeone’scarddirectlyintoyourpocketwithoutlookingatitfirst.返回Sample:Directions:Role-playthedialogue,andtheninterpretitSectionFourAfter-classActivities2.SpeakingTask15(WangLinismeetingtheguestattheairport.)WangLin:YoumustbeJasonfromABCCompany.Nicetomeetyou.Jason:Yes.Gladtomeetyou,too.Thankyoufortakingthetimetopickmeup.WangLin:You'rewelcome.Howwasyourflight?Jason:Itwasfine.Thankyou.WangLin:That'sgood.Shallwegonow?Ourcariswaitingoutsideandwe'vebookedaroomfory