饭店服务技能大赛中职组英语口语参考题

第三届全国旅游院校服务技能(饭店服务)大赛

英语口语参考题(中职组)

一、中式铺床

题型一中译英

1.这是239房间,我想加一个枕头。(ThisisRoom239;Tdliketohaveone

morepillow.)

2.您可以在房间直拨国际长途。(YoucanmakeIDDcallinyourroom.)

3.我们提供快洗服务，力口收5()%的额外费用。(Wehaveexpressserviceata

50%extracharge.)

4.对不起，请问有没有要洗的衣服？(Excuseme.Doyouhaveanylaundry?)

5.好像电话有问题。(Ilseemsthatsomethingiswrongwiththetelephone.)

6.2135房间的浴缸坏了，请派人来修理一下好吗？(ThebathtubinRoom

2135isoutofordcr/scrvicc,canyoupleasesendsomeonetorepair/fixit?)

7.我想要一个转费插头。(I'dliketohaveanad叩tor/1needanadaptor..)

8.这是8976房间，请送一个电熨斗。(ThisisRoom8976,canyousendmean

iron,please.)

9.我想要一个客房送餐服务。(Tdliketohavearoomservice.)

10.客房里有小冰箱。(Thereisaminibarinyourroom.)

11.我的房间现在还没打扫过，已经12点了©(Myroomhasn'tbeenmadeup

yet.It'salready12:(X).)

12.请接受我代表酒店向您道歉。(Pleaseacceptmyapologyonbehalfofthe

hotel.)

13.我房间的电视图象不清楚。(TheTVsetinmyroomdoesn'tgiveclear

pictures.)

14.这件毛衣要用冷水手洗。(I'dlikethissweaterwashedbyhandincold

water.)

15.在房间上网是免费的。(Wehavefreeinternetserviceforfree./Youcanuse

internetintheroomforfree.)

16.房间有保险箱。（Thereisasafeinyourroom.）

17.这个房间是海景房。（Theroomenjoystheocean/seaview）

18.这是您房间的钥匙。我们的行李员会带您去房间。（Thisisyourroomkey.

Ourbellboywillshowyoutoyourroom.）

19.我来取您要洗的衣服。（Iamheretocollectyourlaundry.）

20.酒店为客人提供免费的擦鞋服务。（Thehotelprovidesfreeshoeshining

serviceforitsguests.）

题型二英译中

1.Housekeeping,MayIcomein?（我是客房服务员，可以进来吗？）

2.Whenwouldyoulikemetocleanyourroom?（您需要我们什么时候打扫

房间.）

3.Goodevening.MayIdotheturn-downserviceforyounow?（现在可以为

您开夜床吗？）

4.Ineedonemorepillow,please.（我需要加个枕头°）

5.Theair-conditioncrdoesn'twork.（空调坏了。）

6.We'lldry-cleanthedress.（我们将干洗这条裙子。）

7.WhencanIhavemylaundryback?（我何时能取回洗的衣服呢？）

8.Doyoupreferyourlaundrybyexpressserviceorreturnedonthesameday?

（您是要快洗服务还是当日取？）

9.Theindemnityshallnotexceedtentimesofthelaundrycharge.（赔偿金额

最高不超过洗衣费的十倍。）

10.Thewatertapwasdrippingallnightlong.（水龙头一一晚上都在滴水。）

11.Ifyouhaveanypioblemsorrequests,pleaseduifllichilalcluIdusknow.

（如果您有问题，请随时找我们。）

12.Pleasedeposityourmoney,jewelsandothervaluablesinthehotelsafe.（请

将您的现金、珠宝和其他贵重物品寄存在酒店的保险箱内。）

13.Sorrytohavecausedyousomuch〔rouble.（很抱歉给您带来这么多麻烦。）

14.Iassureyouitwillneverhappenagain.（我向您保证，这类事情以后不会

再发生了。）

15.Pleasekeepyourroomkeywithyouallthetimeincaseyouneeditwhen

yousignyourbills.（请将房间钥匙随时带在身边，以防签单时要用）

16.Youcanmakelongdistancecallfromyourroom.（您可以从您房间里打长

途电话。）

17.Localcallsmadefromthehotelroomarefreeofcharge.（在房间内打市话是

免费的。）

18.Here'saletterforyou,Mr.While.（怀特先生，这儿有您的一封信。）

19.Thebusinesshoursarefrom9:00a.m.to10:00p.m.（营业时间是上午9点

到晚上10点。）

20.Isitpossibletorentabikehere?（酒店有自行车出租吗?）

题型三情景对话

1.Iftheguestwantstomakeaninternationalcall,howwouldyoutellhim?

（Dial9（orothernumber）firstandthenyourcountrycode,citycodeandthe

numberyouwant.Andthecallwillbecharged.）

2.Iftheguestcomestoyouandsayshc/shccannotopenthedoor,whatwould

youdo?（Iwouldchecktheguest'sID,andconfirmitwiththefrontoffice.If

heistherightguestoftheroom,Iwillchangehiskeyforanewone,oropen

thedoorforhim.Ifthereissomethingwrongwiththedoor,Iwillask

maintenancetofixit.）

3.Whentheguestasksyoutolakeherclothesforlaundrybyphone,what

wouldyousay?（Iwillpickupyourlaundrysoon.MayIhaveyourroom

iiuiiibui,please?）

4.Whenyouaregoingtocleantheroomfortheguest,andtheguesttellsyouit

isnotconvenientforhimnow,whatwouldyoudo?（I'llasktheguestwhenit

willbeconvenientandnoteitdowninthelogbook.）

5.Whentheguestcallsthehousekeepingservicecenter,andwantsanextra

pillow,whatwouldyousay?（Wewillsendonetoyouimmediately.MayI

haveyourroomnumber?）

8.您现在点菜吗？(MayItakeyourordernow?)

9.对不起。我马上去给你催一下你的菜。verysorry.ButTilgotorush

yourorderrightnow.)

10.您想喝什么酒?(Whatwouldyouliketodrink?)

11.这是菜单。服务员马上就来。(Hereisthemenu.Thewaitresswillbewith

youinamoment.)

12.给您再添点米饭好吗？(Wouldyoulikesomemorerice?)

13.餐厅现在客满。但我们可以在20分钟以后安排您入坐。(therestaurantis

fullnow.Butwemightbeabletoseatyouin20minutes.)

14.值班经理马上就来。(Thedutymanagerwillbeheresoon.)

15.我们会尽快给您答复.(Wewillansweryouassoonaspossible)

16.对此造成的不便，我们非常抱歉c(Weareterriblysorryforany

inconveniencecaused.)

17.您是用信用卡还是现金结算？(Willyoupaybycreditcardorincash?)

18.先生，您的桌子已经准备好了。请您随我来，好吗？(Yourtableisready,

sir.Couldyoucomewithme,please?)

19.我们会把费用加在您的房间账单上。(We，Hchargeittoyourroom.)

20.请问您的姓名和电话?(MayIhaveyournameandtelephonenumber,

please?)

题型二英译中

I.Theminimumchargeforaprivateroomis200Yuanperperson.(包间的最

低人均消费是200元。)

2.Hereisyourcardandinvoice.(这是您的信用卜和发票。)

3.Iwantatablewithaviewofthegarden.(我想要张能看见花园的桌子，)

4.Youreservedatablefortwobythewindow.(您预订了一张靠窗的两人

桌。)

5.Wouldyoulikethetablebythewindow?(您喜欢坐靠窗的位置吗？)

6.Wewillhaveyouseatedassoonaswegetatableavailable.(一有空桌，我

们就安排你们坐下。）

7.Whatkindofcuisinedoyouserveinyourrestaurant?（你们都有些什么风

味的菜？）

8.What'syourrecommendationtous?（您给我们推荐什么菜？）

9.Wouldyouliketotryourhousespecials?（您想尝尝我们的招牌菜吗？）

10.Thereisastreetwherethelocalfoodisserved.（有条街提供当地小吃。）

11.Wewillchangeyoutothenon-smokingarea.（我们给您换到非吸烟区。）

12.CouldyougiveusabriefdescriptionoftheChinesefood?（能不能简单给

我们介绍一下中国菜？）

13.Howlongdowehavetowait?（我们要等多久？）

14.Wouldyoucareforadrinkbeforeyouorder,sir?（先生，点菜前想喝点什么

吗？）

15.We'dliketohavesomegooddishesofChinesecharacteristics.（我们想要儿

个有中国特色的好菜。）

16.Theseareourlocalspecials.（这是我们的地方特色菜。）

17.Whichwouldyoulikebetter,atableinthehalloraprivateroom?（您想要大

厅的位置还是单独的包房？）

18.MayItakeyourordernow?（您现在点菜吗？）

19.ThetotalamountisonehundredandeightyYuan.（总共180元）

20.MayIhaveaprintofyourcreditcard?（能不能刷一下您的信用卡？）

题型三情景对话

I.Youarethewaiter/waitress,andyouwanttheguesttosignthebill,what

shouldyoubay?

（Wouldyoupleasesignthebill,sir/madam?）

2.Whatwouldyousaytotheguestifyouwanttoconfirmhis/herreservation?

（MayIconfirmyourreservation,sir/madam?Andthenrepeatthetime,the

numberofpeople,andotherrequirementsonthetablesanddishes.）

3.Whatwouldyousaytoconfirmtheguest'sorder?

（May1repeatyourordernow?）

4.Whatis“M叩oTofu”？

(MapoTofuisspicybeancurd,itisaclassicalChinesedish.)

5.Whenaguestcallstoreserveaprivateroomfordinner,whatinformationdo

youhavetoget?

(Ihavetoknowthedateandtimeforthereservation,thenumberofpeople,

andanyotherspecialrequirements)

6.Iftheguestmadeacomplaintaboutthedish,howwouldyoudo?

(Iwouldapologizetotheguest,findoutthereason,andchangethedishor

givehimadiscountaccordinglothesilualion.)

7.Howwouldyouintroduceyourrestauranttotheguest?

(Iwouldtelltheguestthebusinesshoursoftherestaurant,thespecials,the

populardishesandtheirtastesetc.)

8.Ifaguestcallstoreserveatableat7p.m.,buttherearen'tanytables

available,whatwouldyousay?

(I'msorry,ourrestaurantisfullybookedatthemoment.Wouldyoumind

changingyourtime?Tableswillbeavailableal7:30.Andweofferfreedrinks

after8:00p.m.)

9.Whentheguestfinisheshisdinner,andyouwanttoknowhissuggestion,

whatwouldyousay?(Iwouldasktheguestwhetherhehasenjoyedthedinner

orwhetherthereisanythingthehotelcandotoimprove.)

10.Iftheguestwantstohavesomethingthatyourrestaurantdoesn'thave,what

wouldyousaytohim?

(Sorrysir.Thisisnotavailableinourrestaurant.ButmayIsuggestsome...?)

三、西餐宴会摆台

题型一中译英

I.这是西餐厅，能为您服务吗？(WesteniRestaurant.MayIhelpyou?)

2.您来点俱乐部三明治吗？(WouldyoulikeClubsandwich?)

3.您的牛排是要全熟的还是三分熟的？(Wouldyoulikeyoursteakwell

doneorrare?)

4.我想来杯加冰的威士忌。(Tdlikeacupofwhiskyontherock.)

5.你要甜点心吗？(Wouldyouliketoorderadessert?)

6.你们有什么样的馅饼？(Whatkindsofpiedoyouhave?)

7.先生，您还要点什么吗？(Wouldyoulikeanythingelse,sir?)

8.请问现在可以结帐了吗？(MayImakeoutthebillforyounow?)

9.您准备把费用记到您的饭店总账上吗？(Wouldyouliketoputthaton

yourhotelbill?)

10.对不起，您不能在这里签单。(Sorry,youcan'tsignthebillhere.)

11.您早餐想吃点什么?(Whatwouldyouliketohaveforyourbreakfast?)

12.你们的大陆式早餐都提供些什么？(WhatdoyouserveforContinental

breakfast?)

13.我想坐在角落里的那张桌子，你能给我安排一下吗？(I'dpreferthetable

inthecorner.Canyouarrangeitforme?)

14.请问您怎么付钱？(Howwouldyouliketomakeyourpayment?)

15.晚餐要不要来点葡萄酒?(Wouldyouliketohavesomewinewithyour

dinner?)

16.能不能给我们推荐点好的酒？(Couldyourecommendsomegoodwineto

us?)

17.您需要看菜单吗？(Wouldyouliketoseethemenu?)

18.我可以点与那份相同的餐吗?(CanIhavethesamedishasthat?)

19.实在对不起,我把菜上错了o(Idoapologizeforgivingyouthewrong

dish.)

20.坐出租车从酒店到机场大约需要30分钟。(Itwilltakeabout30minutesby

laxifromthehoteltotheairpurl.)

题型二英译中

1.Howwouldyoulikeyoursteakcooked?(您希望您的牛排怎么烧？)

2.Wouldyoulikeyoursteakwelldoneorrare?(您的牛排是要全熟的还是三

分熟的？)

3.rdlikeacupofwhiskyontherock.（我想来杯加冰的威士忌°）

4.YoucantryournewThaistylefood.（您可以尝试一下我们新推出的泰国

菜。）

5.Iwouldlikeacupofteawithasliceoflemon,please.（我想要杯柠檬茶。）

6.TheReceptionDeskisstraightahead.（接待处就在前面。）

7.Whatwouldyouliketogowithyoursteak?（您的牛排配什么菜呢？）

8.Hereisthemenuandthewinelist.Wouldyouliketoorderanaperitif?（这是

菜单和酒水单。您要先来点开胃酒吗？）

9.Doyoufancyastarter?（你们喜欢来点餐前小吃吗？）

10.Bytheway,what'sthisunderthechopsticks?（顺便问一下，筷子底卜的东

西是什么？）

11.I'veneverhadanyfoodasdeliciousasthis.（我从没吃过这么鲜美的菜肴c）

12.Wouldyouliketoseeourcakeselection?（您要看看我们蛋糕的种类吗？）

13.WesternRestaurant.MayIhelpyou?（这是西餐厅，能为您服务吗？）

14.Wouldyouliketoorderadessert?（您要甜点心吗?）

15.Whatwouldyouliketohaveforyourbreakfast?（您早餐想吃点什么？）

16.Whatkindsofpiedoyouhave?（你们有什么样的馅饼？）

17.Wouldyouliketohavesomewinewithyourdinner?（晚餐要不要来点葡萄

酒？）

18.Couldyourecommendsomegoodwinetous?（能不能给我们推荐点好葡

萄酒？）

19.CanIhavethesamedishasthat?（我可以点与那份相同的餐吗？）

20.Whatwouldyouliketostartwith?（您先来点什么？）

题型三情景对话

1.Aftertheguestpaysthebill,andyouwanttoexpressyourgoodwishes,what

wouldyousay?

（Thankyouforyourhavingchosenourrestaurantandhaveagoodtime

slayinginourhotel.）

2.Iftheguestwantstoknowthebusinesshoursforbreakfast,whatwouldyou

say?

(Thebreakfastisservedfrom6:00amto10:00am)

3.Ifyoulearnthattheguestwillleavethehotelveryearlynextmorning.What

suggestionwillyougivehim?

(Iwillsuggesthavinghisbillspaidinthenightincasethereishurryinthe

nextmorning.)

4.Whatwouldyousaytosomeonewhowalksintoyourrestaurantforameal?

(Welcometoourrestaurant.Doyouhaveareservation?)

5.Whentheguestordersthebeefsteak,whatdoyouhavetopayattentionto?

(Howwouldtheguestlikeitdone:welldoneorrare,andwhatkindofsauce

ordishestheguestwantstogowiththesteak.)

6.Ifyoufindthattheguestleavestherestaurantwithoutpayinghisbill,what

wouldyoudo?

(Iwouldgoandpolitelytellhimthathehasforgottentopayhisbill.)

7.IfiheguestcomestotheWesternRestaurantforChinesefood,whatwould

youdo?

(IwouldsaySonytohimandtellhimwheretogotohaveChinesefood.)

8.Iftherestaurantisfullwhentheguestcomes,whatwouldyousaytothe

guest?

(Iwouldsay“Weareverysorry,butthereisnoseatavailableatthemoment.

Couldyoupleasejustwaitforamoment?”)

9.Iftheguesttakesouthiscigaretteandstartssmokinginanon-smokingarea

intherestaurant,whatwouldyoudo?

(Iwouldgotohimandpolitelylullhimthatlliisisaiioii-smokiiigareaand

askhimtostopsmokingortosmokeinthesmokingarea.)

10.Whileyouareonduty,whatwouldyousayiftheguestinvitesyoutoa

drink?

(IwouldtellhimthatIamworking.SoI'mnotsupposedtoacceptthe

guest'sinvitation.ButIwouldthankhimallthesame.)

四、调酒

题型一中译英

1.等一会我会回来为你点单。(I'llreturn/bebacktotakeyourorderina

while.)

2."Bourbonontherocks"的意思是波本威士忌加冰块。("Bourbononthe

rocks"isBourbonwhiskeywithice.)

3.从你入住我们的酒店后，你就可以签单。(Youmaysignyourbillsanytime

whenyoustayinourhotel.)

4.我们有一瓶保存了20年的葡萄酒。(Wehaveabottleofwinepreservedfor

twentyyears.)

5.茅台泗精度数要比黄泗高。(MaoTaiismuchstrongerthanShaoxingrice

wine.)

6.先生，这是酒单，请慢慢看"(Hereisthedrinklist,sir.Pleasetakeyour

time.)

7.非常抱歉，还什么可以为您效劳吗？(Idoapologize.IsthereanythingI

candoforyou?)

8.泗吧里有表演，您愿意去看吗？(Thereisafloorshowinourpub.Would

youliketowatchit?)

9.您要喝点茅台吗？这酒从不上头。(WouldyouliketohavesomeMaoTai?

Itnevergoestothehead.)

10.酒吧现在客满，请稍等约20分钟好吗？(Thebarisfullnow.Doyoucare

towaitforabout20minutes?)

11.我们供应很多种饮料,请自便。(Weservemanykindsofdrinks.Pleasehelp

yourself.)

12.您不介意把餐桌一边的窗户打开吧？(Wuuklyoumindopening(he

windowbythetable?)

13.如果您不介意，我们可以为您看管行李。(Ifyoudon'tmind,wecantake

careofyourbaggage.)

14.我们有上好的饮品。(Wehavegotgooddrinks.)

15.绿岛"(鸡尾酒名)的口感相当好."GreenIsland”tastesvery

good/cxccllcnt.)

16.本地啤酒很有特色。(Ourspecialisthelocalbeer.)

17.这是米酒,用米酿制的。(Theyarericewines,madefromrice.)

18.我们有些新制的鸡尾酒，如“白色美人”、“水立方”、“天堂鸟”等。(We

havegotsomenewlymadecocktails,suchas“WhiteBeauty“，“WaterCube”,

and“Bird'Nest".）

19.“罗马假日”（鸡尾酒名）看上去不错。（''HolidayInRome"looksnice.）

20.“红粉佳人”（鸡尾酒名）的味道有点儿甜.（"PinkLady"tastessweet.）

题型二英译中

1.rdlikeaglassof“TreeShadowInCoconutForest”（鸡尾泗名）.（我要一

杯“椰林树影二）

2.“SummerSunshine”（鸡尾酒名）wouldhenice.（来一杯“夏H阳光，）

3.Peoplelike“DanceOfBrightSun”（鸡尾酒名）verymuch.（大家都很喜欢

“艳阳之舞”。）

4."StarOfGoodFortune”（鸡尾酒名）sellswell.（“幸运星”销路很好。）

5.uSettingSunAtDusk”（鸡尾酒名）soundsveryinteresting.（“日落黄昏”

听起来很有意思。）

6.Wouldyoulikeatablenearthebarorbythewindow?（你是坐在吧台旁还

是坐在窗口旁？）

7.Herearesomepeanutsforfree.Pleaseenjoyihem.（这是你的花生米，请免

费享用。）

8.「dlikeaglassofwhiskey,straightup.（来一杯威士忌，纯喝。）

9.Howabouta“nightup”？（临睡前再来一杯，怎么样？）

1（）.TwoouncesscotchonIlierocks,please.（要-杯两盎司加冰的苏格兰酒）

11.Thenameof“BrightStars”（鸡尾酒名）isromantic.（“星光灿烂"的名字

很浪漫。）

12.Aglassofwhiskey,halfandhalf.（一杯威士忌,一半水，一半酒。）

13.Howwouldyoulikeyourbran