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IncollaborationwithAccenture
SharedCommitmentsinaBlendedReality:AdvancingGovernanceintheFutureInternet
WJRLD
ECC)NMIC
FORUM
WHITEPAPER
NOVEMBER2024
SharedCommitmentsinaBlendedReality2
Images:MidJourney,Unsplash
Contents
Foreword3
Executivesummary4
Introduction5
1
Currentstateofinternetgovernance8
1.1Thefoundationalmultistakeholdermodel9
1.2Thestabilityoftechnicalstandards11
1.3Governancefragmentation12
1.4Theimpactofgovernance13
2
Sharedcommitmentsforguidinggovernanceinblendedreality14
2.1Humanrights16
2.2Accountability17
2.3Collaborativesafety18
2.4Ownershipofphysicalanddigitalassets19
2.5Responsibledatapractices20
2.6Educationandresearch21
2.7Accessibility22
2.8Social,economicandenvironmentalsustainability23
Calltoaction24
Contributors25
Endnotes31
Disclaimer
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©2024WorldEconomicForum.Allrightsreserved.Nopartofthispublicationmaybereproducedortransmittedinanyformorbyanymeans,includingphotocopyingandrecording,orbyanyinformation
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SharedCommitmentsinaBlendedReality3
November2024
SharedCommitmentsinaBlendedReality:AdvancingGovernanceintheFutureInternet
Foreword
DanielDobrygowski
Head,GovernanceandTrust,WorldEconomicForum
Thecurrentinternetlandscapefaceschallenges
suchasmistrust,1fracturedgovernance2,3andoftenreactivepolicies4thatmaynotbeinteroperable
acrossjurisdictions.5Societyisatacrucial
inflectionpointwheretheconvergenceofemergingtechnologies,newindustryplayersandevolving
publicexpectationscreatesauniqueopportunity
totacklethesechallenges.Themetaverseoffers
aglimpseofwhatthefutureinternetmightlook
like–animmersiveintegrationofdigitaland
physicalrealities,propelledbyadvancementsin
extendedreality(XR)technologyandintegration
withtechnologieslikeartificialintelligence(AI)and
distributedledgertechnology(DLT).Thisincludes
blockchain,6G,internetofthings(IoT),quantum
technologies,robotics,digitaltwinsandmore.6Thistransformationisnotjustatechnologicalleapbutanopportunitytoexplorehowgovernancecandevelopsecurelyandsafelyindigitalspacesandaffectthenormsofphysicalreality.
InMay2022,theWorldEconomicForumlaunchedtheDefiningandBuildingtheMetaverseInitiative,
anintegratedapproachtothedevelopmentand
governanceofthemetaverse.Itsaimistobuilda
safer,moreresponsible,secure,equitable,inclusive,diverse,resilientandaccessiblemetaversethroughdiscussionswithawidearrayofstakeholders–
includingthosefromgovernment,industry,civilsocietyandacademia.Thispaperbuildsontheinitiative’swork.IncollaborationwithAccenture,previousoutputsinclude:
–
InteroperabilityintheMetaverse
–
PrivacyandSafetyintheMetaverse
EmmanuelViale
ManagingDirector,
Innovation,Accenture
–
MetaverseIdentity:DefiningtheSelfina
BlendedReality
–
DemystifyingtheConsumerMetaverse
–
SocialImplicationsintheMetaverse
–
ExploringtheIndustrialMetaverse:ARoadmap
totheFuture
–
MetaverseCybersecurity:BuildingResiliencein
theFutureInternet
Thiswhitepaperoperatesonthepremisethat
themetaverserepresentsacriticalopportunity
toredefinethenormsoftoday’sinternetand,
specifically,internetgovernance.Astechnologiesadvance,thesenewinnovationsandtheir
governance–acrossbusinessunits,geographiesandjurisdictions–presentanopportunityto
redefinenormsandcreateasafe,inclusive,accessible,resilientandequitablemetaverse.
Thisfuturestate,however,canonlybeachievedifstakeholdersfromindustry,government,academiaandcivilsocietyalignonahuman-firstapproach,ensuringthatthemetaverseanditssupporting
technologiesaresociallyandeconomicallybeneficialforeveryone.
Achievingthisvisionrequirestechnology-agnostic,durablecommitmentstoimplementingimpactfulfuturegovernance.Thisdocumentoutlinesthosecommitmentsandcallsforglobalmultistakeholdercollaborationtodeliverthem.
SharedCommitmentsinaBlendedReality4
Executivesummary
Blendedrealitydemandsgovernance
throughcommoncommitmentstobridgethegapbetweentechnologicalinnovationandsocietalexpectations.
Theconvergenceandadoptionofkeyemergingtechnologies–likeextendedreality(XR)paired
withartificialintelligence(AI),6G,internetofthings(IoT),blockchain,robotics,digitaltwins,etc.–ispropellingtheinternetintoanew“blendedreality”oftenreferredtoas“themetaverse”orthe“futureoftheinternet”.
Sometechnologistsbelievethatthemetaverseis
theexperiencelayer7,8,9–orinterfacelayer–ofthefutureinternet,whichwillbeunderpinnedbyscalingtechnologieslikeXRhardware,AIanddistributed
ledgertechnology(DLT)(includingblockchainandotherapplications).Thisblendedrealityrequires
acohesivegovernanceapproachthatconsiders
theexpandinginterplaybetweendigitalnetworks,hardware,software,dataandthenormsand
expectationsofphysicalreality.Thisreportoutlinesavisionforhowgovernancemustevolvetomeettheuniquechallengesposedbythisnewblendedrealityparadigm.
Today’sinternetgovernancecanbefragmented
acrossjurisdictions,leadingtoconflictingstandards,
gapsinregulationandbarrierstoequitableaccess.Thefutureinternet,withitsdeepintegrationof
digitalandphysicalrealities,amplifiesthese
challenges.Governancemust,therefore,become
morecohesive,adaptableandinclusivetosupportthesafe,sustainableandsociallyresponsible
developmentofblendedrealitytechnologies.Key
recommendationsfocusonestablishingshared
commitmentsacrossindustries,governments,
academiaandcivilsociety.Thesecommitments
prioritizehumanrights,accountability,safety,assetownershipandresponsibledatapractices,allaimedatcreatingtrustandsecurityinthemetaverse.Byadoptingthesecommitments,stakeholderscan
shapeafutureinternetthatbalancesinnovationwithresponsibility.
Thenextstepsinvolvealigningglobalstandards
andpolicieswiththesecommitmentsandcreatingmultistakeholderforumstodrivecollaboration.
Theseactionswillensurethatthefutureinternetservesasaforceforsocietalandeconomic
benefitwhileprotectingtherightsandwell-beingofallusers.
SharedCommitmentsinaBlendedReality5
Introduction
Asemergingtechnologiesandexpectationsevolve,stakeholdersmustalignonacommonvisiontoaddressgovernancechallenges.
Societyisatapivotalmoment.Theconvergenceofemergingtechnologiesandindividuals’evolvingexpectationspresentsauniqueopportunityto
addressnascentgovernancechallenges.To
alignandexpandonhowgovernanceshouldbeapproached,itisnecessaryforallstakeholders
toestablishacommonvisiontodrivedistinctandtailoredaction.
Thispaperfocusesonsettingavisionfor
advancingfutureinternetgovernance.Given
theblendingofrealitiesandtechnology
convergence,itdefinescommoncommitmentsandgoalsthatshouldbesharedbyall
stakeholderstoenablecohesivegovernance.
Blendedreality:Governingthefutureoftheinternet
FIGURE1
Digitalreality
Supportedby:
—Infrastructure/internetnetwork
—Hardware/software
—Applicationinterfaces
—Data
+Downloaded“offline”content
Physical/digitalblended
experiencessupportedbyXRandconvergingtechnologies(facilitatedbytheexpansionoftheinternetandsupportingtechnologystack)
PhysicalrealityBlendedreality
Thescopeofthefutureinternet
Human-firsttechdesign
Commitmentlanguage
BOX1
Throughoutthispaper,theterm“commitments”referstoasetofconceptsofferedtoguidestakeholdersindevelopinggoodgovernancepracticesratherthanspecificobligationsadoptedbystakeholders.
Withtheseprinciplesinmind,stakeholdersacrossacademia,government,industryandcivilsocietycandeterminepreferredglobal,regional,national
andlocalmethodsformeetinggoalsthroughlaw,policies,standards,toolingandbestpractices.
SharedCommitmentsinaBlendedReality6
FIGURE2Thevisionforadvancingthefutureoftheinternet
Thevisionforadvancingfutureinternetgovernance
Thefollowingcommitmentsandgoalsarenecessarytofurtherdeveloprequirements,standards,toolingandbestpractices
Eightguidingcommitments
1
Humanrights
Respectinghumanrights
Preservationofchoice
Consentin
context
2
Accountability
Clarityofrolesandresponsibilities
Recourseand
redress
3
Collaborativesaftey
Human-firstdesign
Comparativesafteyburden
Identificationmanagment
Responsibleinnovation
4
Ownershipofphysicalanddigitalassets
Empowerment
throughownership
definition
Empowerment
throughtraceability
andcontrol
Empowerment
throughlegal
protection
5
Responsibledatapractices
Responsibledata
processingand
management
6
Educationandresearch
Education
Privacyandsecurity
Researchandopenknowledge
Review,update,
transfer,delete
anderase
7
Accessibility
8
Social,
economicandenvironmentalsustainability
Inclusionanddiversity
Environmentalsustainability
Toolingandinfrastructure
investments
Interoperability
Social
sustainability
Economicsustainability
Stakeholdernextsteps:1
1Createrequirementsandstandardsforachievinggoals2Developtoolingandbestpracticestoenableachievementofrequirementsandstandards
Note:1.Outsideofthescopeofthispaper/tobedescribedinthefuturebyindividualstakeholders.
ofpersonasandpurposes.Thisimpressive
transformationsignalsthebeginningofthenext
eraofinternet’sevolution,onethatholdsimmensepotentialfortoday’sgenerations.AsnotedintheEdisonAlliance2024ImpactReport,considerableprogresshasbeenmadeinexpandingdigital
access,11,12yetsignificantopportunitiesforimprovementremain.
Tounderstandthevisionforthefuture,itisnecessarytounderstandthesuccessesandshortcomingsofthecurrentinternetgovernancelandscapeandhowtechnologyconvergenceisdeliveringablended
reality.Foundationalgovernancesuccesseshaveenabledtheinternet’sexpansion,butcriticalareasstillrequireattention.Commitmentscanaddressthesecriticalareasanddeliversocialand
technicalvalue.
Thedawnofanewera–blendedreality
Thecurrentinternetlandscape
Technologywritlargeisundergoingaprofoundtransformation.13Theinternetisenteringwhat
manyconsideranexperientialandspatialnextiteration.14,15Thisneweraischaracterizedby
thearrivalofa“blendedreality”–aconvergenceofphysicalanddigitalworlds,drivenby
rapidadvancementsinextendedreality(XR),
artificialintelligence(AI),InternetofThings(IoT),blockchain,robotics,digitaltwinsandemergingtechnologieslikequantumcomputing.This
evolutionpromisesimmersiveexperiences,hyper-scaleconnectivityandunprecedentedcomputationalpower.
Theinternettodaystandsasavastglobalnetworksupportedbyasophisticatedandcomplex
technologicalinfrastructurethattranscends
geographicalboundaries.Itconnects5.35billionindividualsglobally10asatoolforcommunication,workandcommerce,aswellaspolitical,culturalandsocialengagement.
Originallycreatedasaknowledge-sharingnetworkforacademicandresearchinstitutions,theinternethasevolvedintoavibrantinnovationnetwork
forconnectivitythatnowservesamultitude
SharedCommitmentsinaBlendedReality7
Hardwaredevices–suchassmartphones,
biometricandIoTsensors,andXRheadsets–playapivotalroleinthistransformationbyreshapinghowindividualsinteractwiththeinternetandeachother.Thesetechnologiesareblurringthelinebetween
onlineandofflinelives,creatingnewchallenges
andopportunitiesthatrequireacoordinatedandinformedapproachfromstakeholdersforeffectivenavigationandgovernance.
Thefracturedlandscape
Whilesignificantprogresshasbeenmade,the
currentinternetandtechnologylandscaperemainsfragmented,revealingopportunitiesformore
cohesivegovernance.
Challengessuchasthedigitaldivide,segregatedstakeholderactionsanddemandforresponsiblegrowthunderscoretheneedforgreater
collaborationopportunities.
TABLE1Opportunitiesforgreatercollaboration
Segregatedstakeholderactions
Responsiblegrowth
Digitaldivide
Whenconsideringhowtofacilitate
responsiblegrowth,societyisfacedwith
therealitythattherearehundredsoreven
thousandsofgovernanceauthoritiesand
structuresthatbothsupportandconflictwithoneanother.Eachbodyis,withintheirownmeans,guidingthegrowthandevolutionofthefutureinternet.
Thispaintsthepicturethatinternet
governanceisnotonesystem,one
controlpoint,oroneinstitution.19Instead,responsiblegrowthshouldbeenabled
Thegovernancelandscapeisoftenmarkedbyfragmentation,withamultitudeof
stakeholders,regulatorybodiesandtechnicalstandardsoftenoperatinginisolation.
Whiletherearegroupsthatmakeanefforttocoordinate,18associetymovestowardsamoreimmersiveandpervasiveinternetexperience,theneedforcohesive,forward-thinking
governancehasneverbeenmorepressing.
Toachievethis,existingstakeholders,bodiesandforumsshouldconveneindividuals
fromacademia,industry,civilsocietyandgovernmentandcultivatecoordinated
knowledgesharing.
Today,theinternet’sphysicalreachisonly66%ofpeopleglobally16–reflectingan
ongoingdigitaldivide.Aroundone-thirdoftheworld’spopulation,orabout2.6billionpeople,remainoffline.17
Contentreachcanbeenhancedthrough
improvedinfrastructure,applicationdeliveryandaccessibilityopportunitieslikelanguagelocalizationandaddressingvernacular
disparities.Thesechallengessignalroomforgrowthinthecreationofamoreinclusive
andconnectedlandscape.
throughcollaborationacrossthesebodies.
Buildingonthisunderstanding,thisdocument
proposesasetofcommitmentsthatserve
ascrucialinputsforshapingthegovernance
oftomorrow’sinternet.Thesecommitments,
developedthroughamultistakeholderprocess,arenotgovernancestructuresthemselvesbutratheraguidingvisionthatcaninformthedevelopmentofrobust,adaptableandinclusivegovernance
approaches,frameworksandbestpractices.
Theneedforcommitments
Theconvergenceofpowerfultechnologies,
coupledwiththecurrentfragmentationin
internetgovernance,presentsachallengeand
anopportunity.Thiscriticaljuncturedemandsa
refreshedviewof“whatgoodlookslike”today
andwhatitwilllooklikeinthefutureastechnologycontinuestoevolveinthecontextofimmersive,
spatial,AI-driveninternetexperiences.
Byarticulatingthesecommitments,theaimisto
catalyseaglobalconversationonhowstakeholderscancollectivelyensurethatthefutureinternet
remainsaforceforpositivechange,cultivatesinnovationandpromotesthewell-beingofallusersinanincreasinglyblendedreality.
Thispaperaimstobridgethegapbetweenthe
technicalrealitiesoftoday’sinternetgovernance
andtheaspirationalvisionfora“blendedreality”
future.Byexaminingthecurrentstateofinternet
governance,itlaysthefoundationforunderstandingthechallengesandopportunitiesahead.
1
Currentstateof
internetgovernance
Currentinternetgovernanceisdecentralized
andfragmented,highlightingtheurgentneedforcollaborativeglobalgovernanceframeworks.
Theworldisatacrossroadsinthedesign,
developmentandgovernanceofthefuture
internetandtheblendedrealityitdelivers.Yet,tounderstandwhatisneedednext,itisnecessarytounderstandtoday’sinternetgovernanceefforts.
Today’sinternetgovernanceeffortshaveaimedtoenablescalabilityandsecurity.Thishascausedmanyunsettledrisksandchallenges.20However,
asrecommendationsaremadeforidentifyingandimplementinggovernancecommitmentstoguidethefutureoftheinternet,itisimportanttooutline:
1.Thefoundationalmultistakeholdermodel
2.Thestabilityoftechnicalstandards
3.Governancefragmentation
FIGURE3
Internetgovernancerisksandchallenges
Internetgovernancerisksandchallenges
Collaborativesafetyefforts
Collaborativeeducationandresearch
TOwnership
Humanrights
Accountability
Sustainability
Responsible
datapractices
Accessibility
SharedCommitmentsinaBlendedReality8
SharedCommitmentsinaBlendedReality9
1.1Thefoundationalmultistakeholdermodel
–Experiencemanagementlayer:This
encompassestheadministrativetasksthat
dictatehowethics,principlesanddiverse
stakeholderinputtranslateintohardwareandsoftwarerequirements.
–Stakeholderparticipationlayer:Thisincludesthecontentandinterfacesprovidedoverthe
connectednetworkandtheexperiencedeliverymechanismsthatenableeveryonetoparticipateviaaccessing,communicating,moving,
transactingandcreatingonthenetwork.
–Dataandinfrastructurelayer:Thisincludesthephysicalcomputingandnetworking
operationsthatenableconnectivity.
Thegovernanceoftheinternetisnotasinglefunction.Rather,itisanentirenetworkof
distinctroles,responsibilitiesanddiscrete
tasksexecutedbyseparatestakeholdersandmultistakeholdergroups.
Thesegovernancetasksaresupportedbytechnicalandjurisdictionalguardrails–spanningregulation,publicpolicy,standardsandenforcement–that
applytoinfrastructure(suchasnetworks,hardwareandsoftware)andtheexperiencesdeliveredvia
thisinfrastructure.
ApreviousForumpaper,InteroperabilityintheMetaverse,21describeddistinctlayersofthemetaversethatrequiregovernance:
FIGURE4Layersofinteroperabilityandconsiderations
Source:WorldEconomicForum.(2023).InteroperabilityintheMetaverse.
Experiencemanagementlayer
Collaboration
Stakeholderparticipationlayer
Movement
Dataandinfrastructurelayer
Networks
Computing
Transactions
Guardrails
Creation
Access
1Namingandaddressing:Asystemfor
Theselayersarebeingaddressedthroughexistingandemergingapproachesledbyentitieslikethe
InternationalTelecommunicationsUnion(ITU),22
theInternetCorporationforAssignedNamesandNumbers(ICANN),23theOrganisationforEconomicCo-operationandDevelopment(OECD)24andtheMetaverseStandardsForum,25amongothers.
Suchentitieshaveconveneddiversegroups–fromgovernments,theprivatesector,civilsocietyand
thetechnicalcommunity–inanopendialoguetomakeconsensus-baseddecisionsandtakeresponsibilityforfunctionslike:
uniquelyidentifyingandlocatingresourcesorentitieswithinanetworkorenvironment,suchasIPaddressesordomainnamesontheinternet
2Openstandardsdevelopment:The
collaborativeprocessofcreatingand
maintainingtechnicalspecificationsthatarepubliclyavailableandcanbefreelyadopted,implementedandextendedbyanyone
SharedCommitmentsinaBlendedReality10
oftentoimprovetheircapacitytounderstand,implementormanagespecifictechnologies,processesorsystems
Whilethesechampioningbodiesmaybeunifyingvoices,thedegreeofoverlapinsubjectmatter
resultsinpotentiallycontradictorystandardsacrossbodies,creatingfurtherneedforcollaboration
andcoordination.
3Sharedglobalservicesandoperations:
Infrastructure,resourcesorfunctionsthatarejointlymanagedandappliedonaglobalscale,oftentosupportcommongoalsorprovide
consistentservicesacrossdifferentregionsororganizations
4Educationandcapacitybuilding:The
processofenhancingtheknowledge,skillsandabilitiesofindividualsororganizations,
FIGURE5Exampleofmultistakeholderbodies:Theinternet’sgovernancearrangementsareanetwork
Openstandardsdevelopments
2
3
1
Internetecosystem
Local,national,regionalandglobalpolicydevelopment
Sharedglobal
servicesand
operations
Educationandcapacitybuilding
Nameandaddressing
6
5
4
Users
Source:InternetSociety.(2016).InternetGovernance–WhytheMultistakeholderApproachWorks.
Thisfragmentationofnationalframeworkscanhindertheefficiencyandeffectivenessofglobalinternetgovernanceandtheabilitytoaddresstransnationalissuessuchascybercrime,
digitaltrade,onlineharms,secureandtrustedcross-borderdataflows,andtheprotectionofintellectualproperty.
Toaddressthesechallenges,itisimperative
toestablishacommonsetofgovernance
commitmentsthatallstakeholderscanexecuteviatailoredstrategies,approachesandpoliciesthatarealignedwithjurisdictionalvaluesand
establishcommonobjectivesforcooperation.
Additionally,thedistributedarchitecture,computingactivitiesandinternettrafficaresubjecttostatutorycontexts.26Forexample,nationalgovernments
exertjurisdictionusingso-calleddatalocalization
laws,27oftenframedintermsofdatasovereignty.
Assuch,regulationsliketheEuropeanUnion’s(EU’s)GeneralDataProtectionRegulation(GDPR)28setaprecedentforstrictdataprivacypracticesthatdiffersignificantlyfrompracticesinotherregions,such
astheUSorpartsofAsia,wheredataregulation
maybelessstringentlydefinedandenforced.Thisdivergenceofstatutoryapproachesunderscores
thechallengesofapplyingauniformgovernance
modelacrossdifferinglegalandculturallandscapes.
Thestabilityoftechnicalstandards
1.2
Thesuccess
ofthese
multistakeholder
effortsinmanagingtheinternet’s
backbone
illustrates
thepowerofcoordinated,technical
governance.
Theinternet’stechnicalinfrastructure,
encompassingbotharchitecturaldesignand
connectivitystandards,hasbeencrucialtoits
rapidexpansion.Thisfoundationhasenabled
globalconnectivity,cultivatedinteroperabilityandsupportedthegrowthofthedigitaleconomy.
Thestabilityandreliabilityoftheinternetare
atestamenttomultistakeholdergovernance
andstandardssettingbydistinctorganizations
suchastheInternetEngineeringTaskForce29
(IETF),theWorldWideWebConsortium30(W3C),
ICANN,InternetSociety31(ISOC),theITUandthe
InternationalOrganizationforStandardization32
(ISO).Notably,theseorganizationshelpedguidethetechnicaldeliveryofthenetworksandinfrastructuresupportinginternetinvariants,33orpropertiesthat
donotchangeevenastheinternetdoes,suchas:
1.Globalreachandintegrity:Anyinternetendpointcancommunicatewithanyotherendpointglobally,ensuringconsistentandreliabledatatransmission.
2.Generalpurpose:Theinternetsupportsa
widerangeofapplicationsandserviceswithoutinherentlimitations.
3.Permissionlessinnovation:Anyonecan
createanddeploynewservicesontheinternetwithoutneedingspecialapproval,cultivating
continuousinnovation.
4.Accessibility:Anyoneisfreetoconsumeorcreatecontentontheinternet,setupserversandestablishnetworks.
5.Interoperabilityandmutualagreement:Openstandardsandagreementsbetweennetworkoperatorsenableseamless
inter-networking.
6.Collaboration:Effectiveinternetgovernancereliesoncooperativeeffortsamongdiversestakeholderstosolveemergingissues.
7.Reusablebuildingblocks:Technologies
developedforspecificpurposesontheinternetcanberepurposedfornewapplications.
8.Nopermanentfavourites:Thesuccessoftheinternetdependsoncontinued
relevanceandutility,notonmaintainingafavouredstatus.
Whilethesesharedexpectationshaveeffectivelyguidedthedevelopmentofthetechnicaldeliveryofprotocolsandstandards,maintainingthe
robust,borderlessnatureoftheinternethas
presentedchallengesintermsofpolicy-making,enforcementandmulti-jurisdictionalcoordination.Thishighlightstheimportanceofcontinuous
multistakeholdercollaborationandinternationalcooperation,34especiallywhenlookingtowardsdevelopmentsinthemetaverseandotherformsofemergingtechnology.
Thesuccessofthesemultistakeholderefforts
inmanagingtheinternet’sbackboneillustrates
thepowerofcoordinated,technicalgovernance.Thisworkhassustainedtheinternet’sfoundationalelements,ensuringitscontinuedgrowth
andstability.
SharedCommitmentsinaBlendedReality11
SharedCommitmentsinaBlendedReality12
1.3
Governancefragmentation
Currentmultistakeholdereffortshavecreatedafragmentedanddecentralizedgovernanceenvironmentacrosstechnicalandjurisdictionaldomains.
FIGURE6
Technicalandjurisdictionalgovernance
Jurisdictionalgovernance
Technicalgovernance
Administrativeoversigh
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