教学材料《商务英语》-Chapterseven

7.1Warming--upAsamemberofthecompanywesometimeshavetogoawayforbusiness.Onourwaygoingabroadwemaymeetsomesituationslikebookingtheticketsandreservingthehotelroom，etc.SpeakingEnglishcorrectlyandfluentlycertainlysmoothsourpath.Theseexpressionsandpatternsmayhelpyoutomakeyourtripfine.1.Ihaveareservationhere.我在这有预订。2.Couldyoushowmeyouridentifications，eitherapassportorsomethinglikethat您能出示您的证件吗?护照或类似的证件均可。3.Wouldyouregisteronthiscard您是用这张卡登记的吗?下一页返回7.1Warming--up4.I'mafraidthatwe'refullybookedforApril24`h.

恐怕到4月24日以前我们已经预订满了。5.I'llhaveabellboytakeyourbagsandshowyoutherooms.

我会让服务生为您拿行李并带您看房间。6.Ihopeyou'llenjoyyourstayinthehotel.

希望您在酒店过得愉快。7.I'dliketobookanopenreturntickettoManchesterforthisSaturday.

我想订一张本周六去曼彻斯特的回程不定期机票。8.We'reallbookedupforthisflight.

我们都订了这次航班的机票。上一页下一页返回7.1Warming--up9.Letmeseeifthereareseatsavailable.

让我看看还有没有座位。10.Howdoyouwanttofly，economyorfirstclass

您想坐头等舱还是经济舱?11.Bytheway，I'mgoingtostopoverinParis.

顺便说一句，我将在巴黎停留一下。12.We'llhavetheticketsenttoyouthisafternoon.

我们今天下午给您送票。上一页返回7.2SituationalDialoguesDialogueAA:Excuseme，Miss.Ihaveareservationhere.B:Whatnameisthebookingfor？A:DennyBlackfromAustralia..B.Andthereservationnumber？A：33696.B:Justamoment，please.I'llhaveacheck.Yes,wehaveareservationinthenameofDennyBlackfor6nightsfromOctober12thto18th.Isthatcorrect，Sir?A:Yea.Canwecheckinnow?下一页返回7.2SituationalDialoguesB:Yes，ofcourse.Couldyoushowmeyouridentifications，eitherapassportorsomethinglikethat?A:Hereareourpassports.B:Thankyou.Mr.Black,wouldyouregisteronthiscard?A.Sure.(Afterafewminutes)Hereyouare.Oh，bytheway，thereisachangewe'llbestayingonemoredayforwehaveanimportantclienttomeet.Isthatallright?B.Tustaminute.T'mafraidthatwe'refullybookedforOctober18th，butsomethingmayopenup.I'llletyouknowassoonaspossible.A:Thankyou.上一页下一页返回7.2SituationalDialoguesB:OK，everythingisinorder.Yourroomsare506,508,and510.Herarethekeys.Theelevatorisoverthere.I'llhaveabellboytakeyourbagsandshowyoutherooms.Ihopeyou'llenjoyyourstayhere.A:Thankyou.DialogueBA:Goodafternoon.BookingOfficeofBritishAirways.CanIhelpyou?B:Yes.I'dliketobookareturntickettoLosAnglesforthisMondayonFlightBA3367.上一页下一页返回7.2SituationalDialoguesA..Tuataminuteplease.I'llcheckthecomputer.(Afterawhile)I'msorry.We'reallbookedupforthisflight.B:HowaboutFlightBA3457，leavingnextWednesday，September12?A:Letmeseeifthereareaeataavailable.Yea,sir.Thereareatillsomeaeataavailable.Howdoyouwanttofly，economyorfirstclass?B:I'dprefereconomy.A:Okey.MayIhaveyourname，please?B:Myname'sMikeTalor.上一页下一页返回7.2SituationalDialoguesA:Mr.Talonwe'llhavetheticketsenttoyoutomorrowmorning.Wouldyouleavemeyourphonenumberandaddress?B:I'mnowstayinginRoom3302，ModernHotel.Myphonenumberis7796-913170.Thankyou.上一页返回7.3ReadingMaterialsTextAFlyingHighwithCheapFrillsWhenisalow-coatairlinenota‘no-frills’airlinesWhenitaddsfrillas?Businesstravellerswhohavetakenpackagesmorecommonlyenthusiasticallytovalue-for-moneyairtravelarenowbeingofferedassociatedwithmainstreamairlines.Todate，theattractionofno-frillsairlineshasbeenbasedonprice;forgetthemoreconvenientdeparturepoints，creaturecomfortsoreaseofscheduling.Easyjet，RyanairandDebonairhaveallundercutleadingcarriersbutasmuchas70percentofhighvolumeroutes.下一页返回7.3ReadingMaterialsHowever,inthewakeofincreasedcompetitionandaggressiveprice-cuttingfrommainstreamairlinessuchasKLMIJK,threeno-frillyairlinesarechangingtack.VirginExpressisincreasinglegroomandiscontemplatingthelaunchofafrequent-flyerprogramme;Go，ownedbyBritishAirways，iswooingthebusinesstraveller;andDebonairisintroducingabusinessclasssectionnextweek.Debonair，basedatLutonAirport，northofLondonwaslaunchedjustovertwoyearsagoandwentintoprofitforthefirsttimethissummer.Evenwhenitstarted_itsetitselfslightlyapartfromitslow-costcompetitorsbyofferingmoreseatcomfort，adrinkin-flightandasimplefrequent-flyerscheme.上一页下一页返回7.3ReadingMaterialsDebonair'sbusinessclass，calledABC，willgivepassengersmoreprivacyduringtheflight，afully-refundable，flexibleticket，afreebar，asnackandadedicatedcheck-indeck.Yetthetarewillremainasmuchas40percentbelowtheaveragebusinessclassticketprice.Otherlow-coatairlines,howeverarestandingfirm.Evenso，Easyjet，whichmarketsitselfonlowestpricenocateringanddirectsellhasnowintroduceda￡10chargetoallowitspassengerstotransferfromoneEasyjetflighttoanother.Thisiseffectivelyaconcessiontothebusinesstravellers，whoneedmoreflexibility.上一页下一页返回7.3ReadingMaterialsAttemptsbyVirginExpressGoandDebonairtomoveupmarketarebeingviewedbysomeasthebeginningofaconsolidationinthesector.Withsomuchcompetitiononpriceitseemsthatsomeplayersinthelow-costairlinebusinesswillfailtosurvive.上一页下一页返回7.3ReadingMaterialsNewWordsfrill虚饰no-frillsadj.不提供不必要服务的mainstream.主流departure离开，出发legroom供乘坐者伸腿的面积contemplate.注视，沉思，打算launchn.&v.下水，发射，开始，升天refundable可退费的，可偿还的concessionn.让步，妥协conColidationn.巩固，团结，合并上一页下一页返回7.3ReadingMaterialsNotes1.flyinghighwithcheapfrills是一个双关语。flyhigh是“雄心勃勃，洋洋自得”。从航空公司角度看，低成本航空公司依赖其提供的经济型航班吸引商务乘客，应获得成功而感到自豪并有借势夺取更大市场的雄心。可译为“经济型航班展宏图”，从乘客角度看，指乘坐经济型航空公司的低价航班出行，含有“搭乘经济型航班远行”的意思。2.cheapfrillsfrills指虚饰，并非必须的装饰品或奢侈品cheapfrills代指廉价的，只提供必需品的航班，票价低廉的经济型航班上一页下一页返回7.3ReadingMaterials3.woo引诱，尽力得到，赢得顾客

e.g.Thepartyhasbeentryingtowoothevoterswithpromisesofelectoralreform.

该党一直努力通过选举改革的承诺赢得选。Theairlinehasbeenofferingdiscountedticketstowoopassengersawayfromtheircompetitors.这家航空公司通过打拆机票从竞争者手中吸引顾客。4.taketo…开始喜欢，沉溺于e.g.Hiswifetakestohernewneighborsatonce.他的妻子马上就喜欢上了新邻居。上一页下一页返回7.3ReadingMaterials5.inthewakeof.二在……之后，接踵而至

e.g.Thetruckleftcloudsofdustinitswake.

卡车开动后扬起一阵尘土。

Airportsecuritywasextratightinthewakeofyesterday'sbombattacks.

在昨天的炸弹袭击之后，机场安检异常严格。6.Threeno-frillairlinesarechangingtack.

三家廉价航空公司正在改变策略。

tack是指“行动方针，策略”e.g.Sincetheyhadfledtopersuadetheforcingthemtoagree.unionsthegovernmenttriedthenewtackof由于未能说服工会，政府试图采用新策略迫使他们同意。上一页下一页返回7.3ReadingMaterials7.thelaunchofafrequent-flyerprogram...launch指推出新产品或服务e.g.Thelaunchoftheproductwillmeanthatweallhaveanexcitingandbusytwelvemonthsaheadofus.新产品的推出意味着我们将提早开始令人兴奋而忙碌的12个月。e.g·Theylaunchedthenewperfumewithprime-timecommercialsonthemajornetworks.他们依靠在主要电视台播出黄金时段的广告来推出这种新型香水上一页下一页返回7.3ReadingMaterials8.…setitselfslitlfapartfrom…使显得与众不同，显得特别突出e.g.Whatsetherapartfromothercandidatesforthejobwasthatshehadalotoforiginalideas.

她的许多原创性的意见使她在这个工作的其他候选人中显得特别突出。9.adedicatedcheck-indesk...dedicated指“专用的”adedicatedcomputeradedicatedsportschannel10freebar免费饮料。Bar原指酒吧，售酒的柜台，这里代指其中的酒。这种修辞手法是借代(metonymy，用容器代替其中内容，如Thekettleisboiling;以内容或局部代替整体，如cheapfrills.Thereareaboutonehundredhandsworkinginhisfactory.上一页下一页返回7.3ReadingMaterialsTextBJetLagJetLag，arangeofphysiologicaldisturbancessuchasmalaise，lightheadedness，andinsomnia，associatedwithairtravelacrosstimezones.Jetlagoccurswhenatraveller'sinternalbiologicalclock(circadianrhythms)isoutofsynchronisationwiththetimezoneofhisorherdestination，therebydisruptingthenormaldailyrhythmsofsleeping，eating，andotheractivities.Someorallofthesymptomsmaylastuptoseveraldaysuntilthebodyhasadjustedtolocaltime.Jetlagshouldnotbeconfusedwithtirednesscausedbythestressorexertionoftravelling.上一页下一页返回7.3ReadingMaterialsJetlagresultsonlyfromeastwardorwestwardflightsthatcrossthreeormoretimezones.Flightsthatarefromnorthtosouthorviceversadonotcrossanytimezonesandsodonotcausejetlag.Technically，ifapersonflewthewholewayaroundtheworldandreturnedtothesametimezone，heorshewouldnotsufferfromjetlag.Aneastwardtravellertypicallyexperiencesmoreseverejetlagthanawestwardtraveller.Sincethedayisshorterforaneastwardtraveller,thedisruptionofthecircadianrhythmsismoreseverebeforeitcantakeupto50percentlongertorecover.Whenapersonflieswest，heorsheexperiencesalongerdaythannormal;sincethebody'snaturalcycleisabout25hourslongitiseasierforthebodytoadjusttothischange.

上一页下一页返回7.3ReadingMaterialsNormallythebody'scircadianrhythmissynchronizedeachdaybythecycleofnightandday，sothatitcorrespondstothesolarday.Otherfactors，suchasfood，drink，work,exercise，alarmclocks，andtrafficnoise，alsoplayrolesinsynchronisationoftheinternalclock.Whenthebodyissuddenlythrustintoadifferenttimezone，allthesecuesbecomeoutofsynchronizationwiththebody'snaturalrhythmandthisresultsinthesymptomsofjetlag.Thecycleoflightanddarknesscontrolsthecircadianrhythmsviathepinealgland.Whenlightenterstheeye，itreachestheretina，triggeringsignalstothehypothalamus，whichcontrolsthepinealgland.Thepinealglandsecretesmelatonin，上一页下一页返回7.3ReadingMaterialsthoughttoberesponsibleformakingthebodyfeelsleepyduringthenightoralertduringtheday.Itmaytakeuptotwoweekstorecovercompletelyfromjetlagbutmostsymptomsarelesslong-lived.Theyincludedaytimesleepiness;insomnia;disorientation;poorconcentrationslowerreflexes;indigestion，poorappetite，hungerpangsatunusualtimes;needtourinateordefecatemoreoftenatnight;irritablity，depression，moodswings(whichmaybecausedbylackofsleep);headaches;anddisruptionofthemenstrualcycle,whichtendstooccuronlyinwomenwhotravelfrequently，suchasflightattendants.上一页下一页返回7.3ReadingMaterialsIndividualswhoareonmedicationtakenaccordingtoastrictdailyregimenmayexperiencevariationsinitseffectiveness.Peoplewhosufferfrompepticulcersmayfindthattheaebecomeworae.Thiaisduetoaecretionaofacidfromtheatomachwhenthereislessprotectivemucous，becausemealsarenotbeingeatenattheexpectedtimes.Understandingthecausesofthesymptomscanhelptoreducethem.Ifatripisonlyforafewdays，itmaybepossibletomaintaintheroutinethatthebodyexpects.Forexample,sleepingandeatingmealsaccordingtothetimeathome，andarrangingimportantmeetingssothattheyoccurduringwhatthebody上一页下一页返回7.3ReadingMaterialsthinksisthedaytime.Dietisimportantinlesseningtheeffectsofjetlag;avoidingalcoholbefore，during，andimmediatelyaftertheflight,anddrinkingnon-caffeinatedfluidsduringtheflightisrecommended.Recentstudiessuggestthatmelatoninsupplementsmayeasejetlag.上一页下一页返回7.3ReadingMa