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Global
Powers
of
Luxury
2026Global
Powers
of
Luxury2026
|
ContentsContentsForeword
03Executive
Summary
052026
Luxury
outlook
06Consumertrendsshaping
luxury
06Luxury
outlook
09Companies,
expectations
12Top
priorities14Topgrowth
opportunities
16Majorfinancial
investments
17GenAI
adoption
in
Luxury:
poised
between
assessment
and
implementation20Areaswithgreatest
potential
of
AI
implementation
23Focus
on
India
25Next
5yearstrendsandgrowth
prospects
26Majortransformative
impacts
26Futuregrowth
levers:fromtransactionto
relationship
29Sustainability
32Methodology
35Contacts
36Endnotes
3702Global
Powers
of
Luxury2026
|
ForewordForewordForteneditions,theGlobal
PowersofLuxury
report
has
mappedthe
industrythroughthe
lens
offinancial
statements,an
essentialcompassto
understandwho
performed,where,andwhy.Butfinancialstatements,
bydefinition,tell
uswhat
happened.Thisyear,wefeltthe
needto
innovateanddecidedthatadifferent
lens
could
add
morevaluefor
leaders
by
helpingthem
sense
the
moment,
not
justauditthe
past.We
havethereforechangedthe
methodologyand
movedtoaforward-lookingstudy
grounded
in
a
survey
involving
420
C-suite
andseniorexecutivesacrosstencountries.All
respondentsweredirectly
responsiblefor
or
exerted
significant
influence
onmajorstrategic
initiativeswithintheirorganizationsspanning
key
Luxurysectors:Apparelandfootwear,
Bags
and
accessories,
Jewelry,Watches,
Beautyand
Hospitality.Their
perspectives,onconsumers,growth,
risk,technologyadvancements,sustainability,formthe
backboneofthisedition.Wealso
broadenedthestudyscopeto
include
hospitalityas
luxurytoday
lives
as
much
inthe
experience
as
inthe
product.The
boundaries
between
personalgoods,
places,and
platformsaredissolving;value
isoftencreatedwherethey
meet.Luxury
has
long
beenabout
morethan
products.
It
isaboutconnection:
between
brandsand
people,craft
and
technology,heritageand
reinvention.
Inaworldthatfeelsfasterand
moredemanding,
luxury
is
being
askedto
do
something
harderthan
ever:create
intimacyand
buildsignificance,
not
justscale.The
pastfewquarters
have
beencomplicated.Afterthe
post-pandemicsurge,the
industry
has
navigateda
pullback
ofaspirationalconsumers
undercost-of-living
pressuresandaseries
of
headwinds:
normalizingtouristflows,globaltensions
and
tariffimpactsshapingsupplychains,tightening
regulation,and
uneven
demand
in
China.Againstthis
backdrop,theexecutive
interviews
highlighta
new
phasefor
luxury:stabilization.The
monthsaheadare
expected
to
beabout
rebuildingstabilityandtrustwithconsumers,favoring
productivity,
loyalty,and
durablevalue
over
short-termvolume.Luxury’sfuture
isanticipatedto
bewon
by
beingtruer:clearer
in
purpose,sharper
inexecution,
closer
to
the
peopleyou
serve.IdaPalombellaGlobal
Fashion&Luxury
Co-LeadDeloitteItalyKatie
WeirGlobal
Fashion&Luxury
Co-LeadDeloitteGlobal03Global
Powers
of
Luxury2026
|
Executive
Summary04Luxury
executives
expect2026to
be
driven
less
by
volume
andmore
byvalue.Two-thirds
ofexecutives
expect
revenuesto
holdor
riseandan
even
largershareanticipate
stable
or
improvingmargins,signalingayearwhere
pricing
power,
product
mix,and
operational
discipline
drive
the
performance.This
outlooktranslates
directly
into
expected
investment
choices
concentratingwhere
brandappeal
buildsand
returnsaccelerate:
brandandmarketexpansion,digitalacceleration,andomnichannelandcustomerexperience,
withtalent
andsustainability
positionedas
enabling
drivers.The
focus
now
stretches
well
beyond
justdeveloping
e-commercetothe
enterprise
integration
ofdata,artificial
intelligence(AI),andautomation,turning
physicalflagshipsintotheatrical,
insight-driven
destinationsthataimto
converttraffic
into
loyaltyand
content.The
emphasis
onvalue
overvolume
is
directly
drivingthe
re-evaluation
of
store
footprint
and
expected
returns.
Companiesare
raisingthe
bar
on
capital
deploymentand
prioritizingflagshipqualityand
unit
productivityahead
ofadditional
openings:
morethan
one-third
of
executives
surveyed
plan
to
reduce
capitalexpenditure
and39.3%
expect
store
network
optimization,whilethe
majority
plan
priceadjustments,suggesting
pricingastheprimary
stabilizer
of
profitability
in
a
slower-demand
environment.
Thegrowth
agendafollows
naturally:
reengagethecustomer.Customer
experience
and
loyalty
lead
as
the
top
opportunities,ahead
ofmergersandacquisitions(M&A)/adjacencies
expansionand
researchand
development(R&D)
innovation.The
emphasisshifts
on
expanding
value
per
customer—frequency,
basket,and
lifetimevalue—anchored
in
high-touchservice,access,andcommunity.Use
ofGenerative
AI(GenAI)movesfrom
initial
stages
ofcuriosity
and
explorationtoexecution.Adoptionsplits
betweenassessmentandselective
implementation,with
roughly
one
inten
executivesalready
embeddingthetechnology
in
corefunctions.
Expectedimpact
ofAI
is
balanced
across
product/design,marketing/advertising,customerengagementandpersonalization,and
supply/demandandinventoryintelligence,signaling
integrationacross
the
value
chain.Demand
continuesto
movefromproductstoexperiences:travel,
hospitality,
and
immersive
retail.
In
parallel,
pre-ownedhas
maturedfromaside
markettoa
businessto
monitor
closely:certified
programs
and
platform
alliances
now
support
acquisition,loyalty,and
circularity,aligningvalue
consciousnesswithresponsible
consumption.Looking
five
years
out,growth
re-configures
around
channels
andecosystems:
mainstreame-commerceanddirect-to-consumer
asfirst-party
data
infrastructure;
social/shoppablecommerce
to
fuse
culture
andtransaction;
lifestyleadjacencies
to
extendthe
brand’s
emotional
perimeter;
and
co-branding
to
refresh
codesand
unlock
new
demand
pools,with
conversational
commerceemerging
as
a
credible
accelerator
as
AI
matures.Sustainability
shiftsfromreportingand
governancetoredesign
thevaluechain.Executives
prioritize
R&Dandinnovationand
circularityandlifecyclemanagementahead
ofcompliance.Transparencyisthe
enablingsubstratumthat
makes
everything
else
investable
and
scalable,with
DigitalProductPassportsand
blockchain
enabledtraceability
movingfrom
pilotsto
infrastructure.Executive
SummaryGlobal
Powers
of
Luxury2026
|
Executive
Summary050%10%20%30%40%50%60%70%80%90%100%
Increasingdemandforpersonalizationanddigitalexperiences,tailoredservicesby
datasharing
Shifttowardexperientialluxury
Growthof
thepre-ownedand
value-drivenmindset
Reducedluxuryspendingduetoinflation,tariffs,cautiousconsumers
EvolvingdemographicsandvaluesFigure1
|Source:DeloitteGlobalPowersofLuxury20262026Luxuryoutlook Consumer
trendsshapingluxuryExecutivesacross
theluxuryindustryagreeonaclearhierarchyof
consumer
trendsdefining
thenext12months.Foremostisasurgeindemandforhyper-personalizationanddataenabled
services,asluxuryclienteleseek
tailor-madeexperiencesateverytouchpoint.
This
is
matched
by
the
continuing
rise
of
experientialluxury,anelevationofimmersiveexperiencesoversimpletransactions.Equally
prominent
is
a
growing
pre-owned
andvalue-consciousmindsetamongconsumersthatreflectsboth
sustainability
valuesandeconomicpragmatism.Overlaying
thesetrendsisatoneofmacroeconomiccaution.Highinflation,tariff
uncertainties,andotherheadwindshavetempered
theindustry’sexuberanceover
thepast
few
years.
Thepost-pandemiceuphoriaof
2021–2022has
given
way
to
a
more
measured
reality
in
whichexecutivesanticipateacautiousconsumerbuffetedbypersistent
inflation,ratehikes,andglobaluncertainty.Thesestructural
factors,alongside
theexpectationsof
GenZ,whodemandauthenticity,sustainability,andseamlessdigital-to-
physicalengagement1,are
fundamentallyreshapinghowbrands
engage
their
globalaudiencesacrossmajormarkets,
fromEurope
to
Asia.ExpectedconsumerbehavioursinfluencingFashion&Luxuryindustryoverthenext12-18monthsTotalEuropeUnitedStatesMiddle
EastAsia26,7%20,0%20,0%20,0%13,3%40,0%16,0%18,0%18,0%8,0%29,2%19,6%21,6%20,8%8,8%43,3%23,3%12,2%13,3%7,8%33,3%20,0%19,0%18,0%8,8%GlobalPowersofLuxury2026
|2026Luxuryoutlook06Luxury
houses
are
therefore
shifting
from
transactiona|
retai|toimmersive
brand
experiences,focusing
investmentontheatrica|flagships
and
experience-led
formats
such
as
galleries,
cafés,museums,trave|ing
pop-ups,and
photo-friend|y
insta||ationsthatturn
visits
into
cu|tura|
events.
ln
China
and
e|sewhere,this
oftencoincides
with
pruning
underperforming
stores
whi|e
e|evatingafew
iconic
|ocationsthatanchorthe
brand
narrativeand
drawhigher
value
traffic5
.
Experientia|
|uxury
now
extends
beyondfashion
stores.
Brands
are
opening
refined
dining
spaces
andcafés
to
project
a
curated
lifestyle;staging
interactive
exhibitionswithARtry-onsand
digital
mirrors;and
creatingallianceswithcomp|ementary
brands
on
hybrid
retai|-entertainment
hubs
inhigh-trafficvenuestosurpriseand
delight.
Even
highwatchmakingandfinejewelryare
embracing
invitation-onlyateliers,masterc|asses,and
ga||ery-sty|e
previews
that
spot|ight
craft
andcu|ture
ratherthanfocusing
justontransactions.Thecommonthread:
memorab|e,shareab|e
moments
that
deepen
engagementand
convert
curiosity
into
|ong-term
|oya|ty.Theseefforts
recognizethat
modern
luxuryconsumersseekemotions
and
enrichment
from
brands.After
the
post-pandemicboom,
persona|
|uxury
products
sa|es
are
norma|izing,whi|eexperiential
categories,
includingtraveland
hospitality,grew
by
8%to
$103.4
bi||ion
in
20256
.Consumers
did
notstopspending;theyshifted
what
they
spent
on.
Leaders
in
the
industry
appear
to
seethisas
a
|ong-term
evo|ution.Pre-OwnedLuxuryandthe
ValueMindsetOver
the
next
year,
|uxury
executives
envision
the
norma|izationofthesecond-hand
market,acknow|edgingthat
consumers
nowfree|y
mix
new
purchaseswith
pre-owned
|uxury
items.Thistrend
is
driven
bystrong
demandforsustainabi|ity,
product|ongevityandtangib|e
investmentva|ue,and
is
powered
bygrowththat
outpacesthe
primaryglobalapparel
market
by
2.7times(reaching
$367
billion
by
2029)7.Companies
are
responding
on
two
fronts:•
ln-house
contro|andauthentication:
brandsare
increasing|ybringing
resa|e
in-housewith
repair,
refurbishment,
product
careservices(68.3%)and
certified
pre-owned
programs(53.8%).
Byauthenticating
and
offering
guarantees,they
transform
resaleintoa
contro||ed,
premium
channe|.As
demandacce|erates,expanding
e|igibi|ityto
newer
pieces
he|ps
createasteadytrade-in
|oop,
preserving
brand
qua|ity,
pricing
discip|ine,andthe
directcustomer
re|ationship.•
Strategica||iancesandacquisition:
majorgroups
are
active|ycollaboratingwith,
or
investing
in,
resale
platforms(44.5%).Thissuggests
that
younger,sustainabi|ity-minded
shoppers
oftenbegin
their
|uxury
journeys
on
these
apps,
making
the
strategica||iance
routea
crucia|strategictouchpointfor
new
customeracquisition,
|oya|ty
bui|ding,and
circu|arity.These
two
approaches
are
not
competing
and
formcomplementary
layers
ofa
new
circular
ecosystem.
Brandsarefundamenta||y
shifting
their
ro|e
from
simp|e
se||ers
to
curators
ofthe
entire
product
|ifecyc|e.Personalizationinthedata-drivenageLuxury
executives
a|most
universa||y
point
to
persona|izationas
the
top
consumer
trend.
ln
an
age
ofAl
and
a|gorithmicrecommendations,
high-end
consumers
have
cometo
expectservices
and
products
finely
tuned
to
their
personal
tastes.Arecent
Deloitte
Italysurvey
on
Brand
Connection2
showedthat
in
|uxury,
most
consumers
expect
tai|ored
products,services,andcommunications(57.9%)andfeel
more
connectedtoa
brand
whencontent
matches
their
interests(56.0%).
The
trend
is
strongerinthe
UAE(personalization
80.2%;
connection76.8%),
followedby
China(69.9%;
69.5%).
Europe
is
more
moderate
but
engaged(54%
expect
personalization;
51.4%
link
itto
higher
engagement).Personalized
ads
positively
influence
perceptions
and
purchasechoicesfor
56.3%g|oba||y-
peaking
inthe
UnitedArab
Emirates(77.2%)andthe
United
States(67.3%),versus
50.7%
in
Europe.lnterest
in
in-store
persona|izedads
is
highestwhere
omnichanne|isadvanced:
UAE70.6%,
US
55.2%,
Europe40.9%
.
Consumerscrave
tangible
benefits
from
sharing
their
preferences.Companiesare
responding
byweaving
data-enab|edpersona|ization
into
both
digita|and
physica|
rea|ms.
Luxurybrandsare
rebui|ding
re|evancewithyoungeraudiences
bydoubling
down
on
data-driven
personalization.
Beyond
classicservices(monogramming,
made-to-order,
bespokestyling),they,re
integrating
customer
data
p|atformsandAl
mode|stoanticipate
tastes
and
contexts,
orchestrate
1:1
communication,and
suggest
product
combinations
a|igned
to
each
shopper,s
sty|e.In-store,
clientelingapps,
QR
codes,
Near
Field
Communication(NFC),and
real-time
inventory
enabletailored
experiences(e.g.,appointments,
pick-up,
repairs,
personalized
capsules),while
online,Augmented
Reality(AR)try-onsand
configuratorsbring
craftsmanship
into
digital
channels.
Research
shows
thatexperience-driven
businesses
report
higher
retention,
repeatpurchase
rates,average
order
va|ues.
Higher
customer
|ifetimeva|ue3
and
higher
|oya|ty4
.Across
the
industry,simi|ar
moves
are
common:Al
chatbotssuggest
just-right
products
in
on|ine
boutiques,andsa|esassociates
armed
with
Customer
Relationship
Management(CRM)tablets
recall
a
customer’s
preferences.
Inthe
Middle
East,persona|shopping
|ounges
in
department
stores
use
data
aboutpast
purchases
to
|ayout
se|ections
tai|ored
to
each
VlP
customer.This
deep
|eve|
ofpersona|ization
not
on|y
drivessa|es
but
can
he|pbui|d
trust,a
critica|factor
as
privacy-conscious
customers
weighthe
pros
and
cons
of
sharing
persona|
data,and
to
what
extent.When
done
right,
persona|ization
can
becomeavirtuous
circ|e:data-driven
tai|oring
makes
customers
fee|seen
and
va|ued,whichinturnfosters
|oya|tyand
higher
|ifetimeva|ue.ExperientialluxuryisheretostayExecutives
from
Parisian
maisons
to
Asian
|uxury
ma||s
describean
experience
imperative.Today,s
consumers-especia||yyounger,g|oba||y
minded
ones-seek
immersion,storyte||ing,andinteraction.This
has
|edtoawave
ofexperientia|
concepts
in
|uxuryretai|and
hospita|ity.Global
Powers
of
Luxury2026
|
2026
Luxury
out|ook07This
transformationissupportedbyconsumerattitudes:pre-ownedis
viewedassmartand
value-conscious,elevating
theappreciation
for
timelessdesign,craftsmanship,anddurabilityover
fast-turnover
trends.The
growthofresalehas
thepotential
toredefineproductownership
fromaone-time,linearsale
toamanaged,circularlifecycle.Luxurybrandsmustembrace
thisopportunityby
treating47,6%76,4%51,9%
38,9%31,7%
38,1%43,9%
26,3%50%60%70%80%theirheritagesasliving,circulatingassets.
Thestrategicchallenge
is
tomovebeyondmereacknowledgmentandstructurallycommit
toend-to-endproductresponsibility.
Thisactionhelpsensurethebrand'spromiseof
timelessness
genuinelyconnects
withand
servesmultiple
generationsof
consumers.Repair,refurbishmentandproductcareservices
Consumereducationandcommunityengagement
Noneof
theaboveCertifiedpre-ownedandtrade-inprograms
Brand-ownedorthird-partyresaleplatforms53,8%76,4%40%44,5%85,4%37,0%68,3%24,6%90%TotalApparel&footwearBags&
AccessoriesJewelryWatchesTypeofsecond-handorpre-ownedstrategiesluxurycompanieshaveinplace1,4%3,5%4,8%100%68,3%87,6%87,0%GlobalPowersofLuxury2026
|2026LuxuryoutlookFigure2
|Source:DeloitteGlobalPowersofLuxury202690,5%30%77,2%20%10%0%08Figure
3|
Source:
Deloitte
Global
Powers
of
Luxury
2026
LuxuryoutlookAccordingtothesurvey
results,despitetheslowdown
indomesticgrowth
witnessed
inthe
past
couple
of
years,
Chinamaintainsa
pivotal
role
intheglobal
luxury
marketand
luxuryexecutivesstillexpect
itto
bethe
main
driver
of
luxury
consumption
in
2026globally.
Its
influencestems
notonlyfrom
itscurrentsalesvolume
butfrom
itsanticipated
structural
role
asthe
major
future
growth
engineandthe
increasingsophisticationofitsconsumers.Regionsthatareexpectedtodrivethestrongestgrowthinluxuryconsumptionoverthenext12months19,3%ChinaJapanisexpectedto
bethesecond
most
relevantcountrycontributingtothegrowth
in
luxuryconsumption.Aweakyen
isdrawingforeignshoppers,especiallyChinesewhofind
significant
priceadvantages.Thisexternalgrowth
is
reinforced
byadiscerningdomesticconsumer
basethatvalues
exquisite
craftsmanshipand
heritage,
helpingtoensuring
high
resilience
andsustaineddemand.The
Middle
East
is
expected
to
be
the
third-largest
enginefor
luxuryconsumptiongrowthglobally,a
momentumthatappearssubstantially
influenced
bythe
repatriationofhigh-end
spendingas
majorcapitals
like
Dubaiand
Riyadh
invest
heavily
inelevatingtheir
local
retailand
luxury
hospitalityecosystems.
Thisexpanding
market
may
beviewedasaclear
manifestation
ofayoung,wealthy,anddigitallyengagedconsumer
basethat
increasinglyappearsto
prefershoppingdomesticallyratherthantravelingabroad,cementingthe
region'sstructural
importancetoglobal
luxury
brands.India'sluxury
market
is
poisedforgrowththanks
in
partto
itsbooming
populationofHigh-Net-Worth
Individualsanda
large,aspirationalyouthdemographic.Thisexpansion
isalsofueled
bystrongeconomicgrowth,
increasingglobalexposure,andthe
rapiddevelopmentoflocal
luxury
retailand
e-commerce
infrastructurethat
helps
makes
high-end
products
moreaccessibleacrossthecountry.Europesuccessfullycapitalizeson
its
positionasthe
modern
homelandofluxury
brands,attracting
high-spendingtourists
whoseek
boththegenuine
brandexperienceandthefinancial
advantageofbuyingdirectlyatthe
source.
Marketgrowth
is
stronglyfueled
bythis
internationaltouristspending,whichbenefitsfrom
pricearbitragecomparedto
buyers'
home
markets,suchas
NorthAmericaandAsia.Thisdynamicreinforces
Europe,
notonlyasaguardianof
heritage
and
high-endcraftsmanship,
butalsoasaglobalfocal
pointfor
purchasingexperientialand
high-end
luxury.7,9%North
America0,5%SouthAmerica9,0%Europe17,9%MiddleEastGlobal
Powers
of
Luxury2026
|
2026
Luxury
outlook11,9%India19,0%Japan0,2%
AfricaPacific
MarketsOther
Asia14,3%0918,6%17,4%9,3%
9,0%5,0%
4,5%Whenaskedaboutthe
luxurysegmentthatwillgrowthemostoverthe
next
12
monthsthesurvey
respondents
painta
picturethat
pointstoacontinuedshifttowardexperiences
over
products,with
responsesthatclusteraroundTravel.
More
moderateexpectationsfor
BeautyandApparelandfootwear,
while
lowersharesareexpectedfor
Finedining/food/beverage
and
Leathergoods.Luxurycategorywiththestrongestexpectedgrowthoverthenext12months36,2%The
pattern
isconsistentwith
DeloitteConsumerSignals8
global
datathat
have
highlightedsince2023acontinued
shifttoward
experiencesandservicesover
products(asshown
infigure5).Globalconsumers
have
beenshowinggreaterwillingness
tospendontraveland
hospitality
ratherthanother
product
categories.North
America
is
a
mature
market
where
high-net-worthconsumersare
increasinglydoingtheir
luxurygoodsshopping
abroad,
particularly
in
Europe,duetofavorableexchangeratesandValue-AddedTax(VAT)
refunds.Thisspend
is
largely
captured
by
European
markets,
not
NorthAmerican
retail.South
America
and
Africa
account
for
a
minimal
share
of
theglobal
luxury
market,withthe
region’swealthyconsumers
moreengaged
in"luxurytourism,"
purchasinggoodsabroad
ratherthanspendingdomestically.JewelryWatches
Finedining/food/
bever
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