ey-2026老年群体AI应用研究报告 Understanding older generationsadoption of AI

Withsupportby

Thebetterthequestion.

Thebiggertheripple.

Thebettertheworldworks.

Understanding

oldergenerations’adoptionofAI

Content

Executivesummary

01WhyAIupskillingmattersforolderadults

02Whatolderadultsknow,anddon'tyetknow

03Howolderadultsare

incorporatingAIindailylife

04Howolderadultsperceiveitsrisksandbenefits

05What’snext?

Acknowledgmentsandreferences

2

3

Executivesummary

Asartificialintelligence(AI)increasinglyshapesdailylife,ensuringoldergenerationsarenotleftbehindisacriticalinclusionchallenge.Thisreportexploreshowpeopleaged60–85engagewithandexperienceAI,

drawingonaglobalsurveyof2,515respondents

across16countries,plusexpertinterviewsandfocusgroupsinJapanandIndia.

FindingsshowolderadultsaregenerallylessfamiliarandconfidentwithAIyetremaincuriousandwillingtolearn.Only24%reportedbeingquiteorveryfamiliarwithAI,whilejust15%hadnointerestinfurther

engagement.Usagevariesdependingoncontext.

Forexample,intheMiddleEast,Africa,Indiaregion,41%statedtheywerequiteorveryfamiliarwithAI;

whereasonly12%ofNorthAmericansstatethesame.Similarly,agendergapemerged:31%ofwomenhadneverusedAIincomparisonto20%ofmen.

ExperiencesofAIarelargelypositive:around60%ofrespondentswereeithersomewhatorverypositive

aboutthelikelyimpactofAIonthemselves,especiallyinlearning,health,travel,andcreativeapplications.UsersareawarethatAIoutputscanbeinaccurate,

thoughunderstandingofsubtlerriskslikebiasislimited.

Thereportconcludesthatolderadultsareoptimistic

aboutAIbutneedtargetedsupporttoengagesafely

andconfidently.Policymakers,educators,businesses,andcommunityorganizationsmustprovideaccessible,age-appropriateAIliteracyandinclusivedesignto

preventdigitalexclusionandsupportwellbeing,autonomy,andparticipationinlaterlife.

01

WhyAIupskilling

mattersforolder

adults

4

5

01

WhyAIupskilling

mattersforolderadults

Asartificialintelligence(AI)reshapes

nearlyeveryfacetofmodernlife,

society’sadaptationtothesechangesisbecomingaquestionnotonlyof

technologicalprogressbutalsoof

inclusion.Onedemographicremainsunder-discussed:oldergenerations.

NewresearchcommissionedbyEYRipples

examineshowpeoplefrom60to85yearsold

engagewithAI.Withtheshareoftheglobal

populationovertheageof65havingdoubled

between1974and2024(UnitedNations

PopulationFund2026),failingtoensuredigital

inclusioncouldmarginalizethisgroup,affecting

theirautonomy,socialparticipation,andqualityoflife.Conversely,creatingAIthatmeetstheirneedsisamajoropportunityforbusinessesand

government.

RecentdatafromtheUnitedKingdom—indicativeofglobaltrends—showthatasignificantnumberofoldergenerationslackbasicdigitalskills:more

thanathirdcannotcompletefundamentaltaskssuchassettingupWi-Fiormanagingpasswords;otherssimplydonotusetheinternetatall(AgeUK2024).Thishighlightsastark“digitaldivide”thatcoulddeepenintheageofAI.

Thisreportexploresoldergenerations’awarenessandunderstandingofAI,includingbarriersto

engagement.ItalsoconsidershowimprovingAIliteracyamongoldergenerationscouldunlock

significantbenefits,andhowfailuretodosomaydeepeninequalitiesatatimewhensocietyand

servicesincreasinglyassumedigitalcompetence.

Methodology

Thefoundationalelementofthereportistheoutputfromanonlinesurveythatexplores

oldergenerations'attitudesanduseofAI.

From29October2025to13November

2025,thesurveycollected2,515responsesdrawnevenlyfrom16countriesacrossfiveregions:MiddleEast,AfricaandIndia(MEAI);Asia-Pacific;Europe;LatinAmerica;and

NorthAmerica.Theageofrespondents

rangedfrom60to85yearsold.ThesurveywascomplementedbyinterviewswithselectexpertsandtwofocusgroupsinJapanandIndiawithpeopleagedbetween60and85.

ThissurveybuiltuponseveralexistingAI

literacyframeworkspreviouslytestedbyEYamongGenZ(EY2024),whichhaveafocusongenerativeAI,thelargestcategoryofAIcurrentlyusedintheworkplace(EY2023).

GenerativeAIreferstoAItoolsthatuse

algorithmsandmachinelearningtechniquestoanalyzepatternsindatatogeneratenewoutputs.AIwasusedintranslatingopen-

endedresponsesfromnon-EnglishlanguagesintoEnglishandthematicallygroupingopen-textresponses;itwasnotusedinany

quantitativeanalysis.

Onenote:Thissurveywas

undertakenentirelyonline,

highlightingtheimportantissueof

digitalinclusion,asclearlyonlythosewithinternetaccessandbasic

computersavvinesscouldparticipate.Ensuringdigitalinclusionforallwill

beafundamentalpartofdeliveringanAIjusttransition.

02

Whatolderadults

know,anddon'tyet

know

6

02

Whatolderadultsknow,anddon'tyetknow

TheEYAISentimentIndex(EY2026)showsoldergenerationshavealowerlevelofcomfortwithAIcomparedtoyoungergenerations:babyboomersandthesilentgenerationhaveascoreof55and45outof100respectively,whereasGenZandMillennialsscorehigherat69and73respectively,andGenXscores64.

“

IwantAItohelpmeliveahealthy,wealthyandwiselife.Iwantrazorsharpintelligence.

Focusgrouprespondent,

India

Amongtherespondentsforthisnewstudy,only

24%indicatedtheywerequiteorveryfamiliarwithAI,with69%choosingalittleorsomewhat

familiar.Familiaritychangesdependingon

location.ThoseintheMiddleEast,AfricaandIndia(MEAI)regionexpressedthehighestfamiliarity,

statethesame.

with41%statingtheywerequiteorveryfamiliarwithAI;whereasonly12%ofNorthAmericans

Arangeoffactorsarelikelytoexplainthis

variation.Forexample,unliketheUnitedStatesorCanada,theUAEranksamongtheworld’stop

countriesfore-governmentdevelopment(UnitedNationsDepartmentofEconomicandSocial

Affairs2024),whichmayhaveimpactedtheoveralldigitalliteracyofoldergenerations.

Olderpeople’sunderstandingaboutAIvariesby

context.TheyshowhighawarenessofwhereAIisclearlyinvolved–93%correctlyidentifieditin

customerchatbots–butlowerawarenesswhereitisnot,with43%incorrectlybelievingitisusedinformulasinspreadsheets(Figure1).

OneexplanationisthatpeopletendtoanchortheirunderstandingofAItohighlypublicizedtools,

whichmakesiteasiertorecognizeAIinvolvingvisibleautomationorinteraction,suchas

chatbots.Bycontrast,familiarandlessdynamictoolslikeformulasinspreadsheetsareoften

misclassifiedduetoautomationbiaswhereintelligenceisoverattributedtoautomatedsystems.

“

Iamgettingannoyedbycompanies’customerservicesobviouslyusingAItoreplytoaquestionorcomplaint.SuchrepliesareobviouslyAIgeneratedastheyarelongandcontainnousefulinformation.

Surveyrespondent,

aged76

TheEYAISentimentIndexisacompositescoreoftheircomfortwithAI.

7

Figure1:OldergenerationscancorrectlyidentifycommonusesofAIinday-to-dayproductsandservicesbutshowsomesignsofautomationbias.

Formulasinspreadsheets

20%

37%43%

Barcodesscannersusedinstores

18%

44%38%

WhichofthefollowingcommonlyinvolveAI?

4%

Achatbotthatimmediatelyanswerscustomerquestions3%

93%

AIis

involved

6%7%

Asystemthatgeneratestextbasedoninstructions

fromauser

87%

11%9%

Product,serviceandcontentrecommendations

basedonpreviouspreferencesonsocialmedia

80%

10%10%

Anaudioorvideomessageimpersonating

someoneyouknow

80%

Smarthomedevices

10%14%

77%

Digitalsecuritysystemsthatscanindividual's

facesorfingerprintstoprovideaccess

11%17%

72%

E-mailservicesthatautomatically

identifyspammessages

16%17%

68%

AIisnot

involved

Cruisecontrolsystemsincars

22%28%

50%

Idon'tknowAIisnotinvolvedAIisinvolvedN=2515

AIliteracyamongoldergenerations

Butdiggingfurther,answersbecomeless

reassuring;forexample,only41%answeredthequestion“AIsystemscanreflectbiasesinsocietywhentrainedondatathatcontains

them”correctly,suggestinglessknowledgeaboutmorediscretelimitationsofAI

(Figure2).

Movingbeyondself-reportedperceptions,

inspiredbyTheAILitFramework(OECD

2025),ourreporttestedaspectsofAI

literacyamongoldergenerations,including

theirabilitytoevaluateAIusingknowledgeofitslimitationsandrisks.

Encouragingly,80%ofrespondentsansweredthequestion“NoteverythingproducedbyAIhasbeencheckedtomakesureitistrue,”

correctlysuggestingahealthyand

widespreadcautionregardingAIoutputs.

8

9

Figure2:SignificantnumbersofpeopleinoldergenerationsappeartobeunawareofcommonrisksandlimitationsofgenerativeAIsystems,creatingrisksforthemandothers.

Pleaseselectthestatementsthataretruefromthelistbelow.

Ofrespondentscorrectlysaidthatnot

80%

“EverythingproducedbyAIhasbeencheckedtomakesureitistrue”

Ofrespondentscorrectlysaidthat

55%

“GenerativeAIsystemscanconvincinglyimitatethevoiceandlikenessofanindividual”

41%

“AIsystemscanreflectbiasesinsocietywhentrainedondatathatcontainsthem”

39%

“TwoAIsystemsusingthesamedatawouldproducedifferentresultsifcreatedbydifferentpeople”

28%

“GenerativeAIsystemsthataretrainedonrealdatasometimesmakeupfacts”

18%

“It'spossibletobypassrulesprogrammedinto

generativeAIthatrestrictthecontentitcancreate”

N=2515

03

Howolderadults

areincorporatingAI

indailylife

10

03

Howolderadultsare

incorporatingAIindailylife

AbroadrangeofAIusageemerged,

with40%ofrespondentseitherhavingneverusedAIoronlyonceortwice.

Similarly,14%useAIonceortwicepermonth,22%onceortwiceperweek,

14%multipletimesperweekand7%almosteveryday.

Therewerealsonotabledifferencesinusage

amongdifferentgroups:Forexample,thosewho

arestillemployedusedAIthreetimesmorethan

thosewhoareretired,suggestingolderpeople

wholefttheworkforcepriortotheadventof

widespreadAIarelikelyapriorityintermsof

support.Other

research

byEYfoundthatasmuchas88%ofemployeesnowuseAIatwork,

illustratingthatprofessionalcontextsarea

significantgatewaytoengagingwithAI(EY2025).

“

Whenyouaresearchingforsomethingit's

convenient,youcanaskwiththemicorthe

voice.Sometimesitgivesmethewronganswerbutit’sratherconvenient.Iuseitquite

regularlyineverydaylifeasatool.

Focusgrouprespondent,

Japan

Agendergapalsoemerged:31%ofwomenhadneverusedAIincomparisonto20%ofmen

(Figure3).ThismirrorssimilarfindingsaboutaglobalgendergapingenerativeAIusage(Otisetal.2025).Socialandeconomicfactorsmay

explainthisvariation,suchaswomenbeing

underrepresentedinSTEMcareers,implyinglessconfidencewithtechnology,andthatwomen’s

jobsarealreadymoreexposedtoAIdisruptionthanmen(ILO2025).

Itisworthnotingthat27%ofmalerespondentswerestillinfull-timeemploymentcomparedto

18%ofwomen;aswehavealreadyseen,beinginemploymentincreasesAIuse,andthismaybeacontributingfactortothegendergap.

“

InCalifornia,researchshowsthere’ssomethinglikea40percentagepointgapbetweenmenunder50and

womenover50intheirattitudestowardthinkingAIisbeneficial.Youdon’tseethatgapinalmostanyotherdimension.Andthenyouaddclassandraceintothosenumbersandthegapgetswider.

GinaNeff

ExecutiveDirectoroftheMinderooCentreforTechnologyandDemocracyattheUniversityofCambridge

11

12

Figure3:OlderwomenaremuchlesslikelytohavetriedAItoolsthantheirmalecounterparts.HowfrequentlydoyouusegenerativeAItools?Selectone

Therearesimilarratesofusageacrossagegroupsformenandwomeninthe“veryoften”or

“often”categories.However,thereisagendergapthat

divergesfromthere.

MenuseAIonceortwicea

weekatafargreaterfrequencythanwomen.Womenwho

neveruseAIdosoathigherratesthanmenacrossallagegroupswithbothBaby

BoomersandSilentGenerations.

N=2515

FemaleMale

8%7%

11%15%

18%24%

14%15%

13%15%

31%20%

4%3%

Veryoften

(e.g.everydayoralmosteveryday)

Often

(e.g.,multipletimesaweek)

Sometimes

(e.g.,onceortwiceaweek)

Veryrarely

(e.g.,onceortwiceever)

Infrequently

(e.g.,onceortwiceamonth)

Never

Idon’tknow

OldergenerationslearnaboutAIfromavarietyofsources.Most(73%)learnfromonline

sources(includingsocialmedia)andafurther32%byusingAIitself.Children,friendsand

neighbors,andgrandchildrenarealsoasourceofinformation(20%,13%,and6%

respectively).Thissuggeststhatpersonal

motivationandinitiativeplayakeyroleinhowoldergenerationsbuildtheirunderstandingofAI;bycontrast,government-sponsored

programsranknearthebottomatjust3%.

OldergenerationsuseAIforawidevarietyofreasons.Amongthosethathadusedit,thetopusewaslearning(79%ofrespondents),

followedbyhealthandtravel(63%and58%,

respectively).Respondentsreportedpositiveexperienceswithmostuses,topofwhichwerework(84%positive),learning(83%)and

creativity(80%).Negativeexperienceswererare(around1or2%).

OATSfromAARP

OlderAdultsTechnologyServices(OATS)

fromAARPisanon-profitorganizationthathelpsoldergenerationswithavarietyof

digitaltraining,includingAI.Senior

PlanetistheflagshipprogramofOATSwithamissiontoempowerpeopleaged60-plustousetechnologytoimprovetheirlives

acrossthreekey“impactareas”:health,socialconnection,andfinancialresilience.

Throughbothin-personcentersandonlineofferings,SeniorPlanetprovidesamixofservicesincludingmulti-weekcourses,

standalonelecturesandworkshops,guestspeakers,groupevents,andmultimediaresources.Overall,SeniorPlanetaimstocombatdigitalexclusion,reducesocial

isolation,supportlifelonglearningandhealthyaging,andhelp

“

Societystillbelievesthatolderadultsarenot

interestedintechnologywhenthatisnolongertrue.Seniorsareincreasinglyintegrating

technologyintotheirlivesinwaysthatserve

theiruniquewantsandneeds.WhenitcomestoAI,olderadultsarecuriousandwanttolearn

more,notunlikeyoungerdemographics.

AlexGlazebrook,

VPofProgramOperations,OlderAdultsTechnologyServices(OATS)fromAARP

oldergenerationsremain

connected,activeandempoweredinarapidlychangingworld.

OATSrecentlypublishedanAIforOlder

AdultsGuide,developedwithinputfrom

MicrosoftandOpenAI,outliningthebenefitsandrisksofAIandhowitcanaddressthe

distinctivehealth-related,financial,andlifestyleneedsofpeopleage50+.

“

understandand

Manyolderadultsareeagertouse

AIinwaysthatgenuinelysupporttheirlives.OurcollaborationwithOATSreflectsashared

commitmenttomeetingpeoplewheretheyare—helpingthemexplorethebenefitsofAI,recognizepotentialrisks,andmakeinformedchoicesthat

supporttheirfinancialsecurity,health,andeverydaydecision-making.

LisaReppell,

SeniorProgramManager,InformationLiteracy,Microsoft

13

04

Howolderadults

perceiveitsrisks

andbenefits

14

15

04

Howolderadultsperceiveitsrisksandbenefits

Oldergenerationsdemonstrate

optimismaboutAI.Around60%of

respondentswereeithersomewhatorverypositiveaboutthelikelyimpactofAIonthemselvesandtheirlovedones.

Negativefeelingstendtobecomemore

pronouncedinthebroaderpicture:only11%

expressednegativityinthecontextofthemselves,butthatrisesprogressivelyto21%inthecontextoftheworld(Figure4).

ThesefeelingsarebroadlyinlinewiththeEYAISentimentIndex(EY2026).

“

IworrythatpeoplearebecomingsoreliantonAIandcomputersthattheyarelosinglifeandinterpersonalskills.

Surveyrespondentaged72

Figure4:OldergenerationsareconsistentlypositiveaboutthelikelyimpactsofAIinthefuture;onthemselvesandontheworldasawhole.

Inthecomingyears,howmuchofapositiveornegativeeffectdoyouexpectAIwillhaveforeachofthesegroups?Selectone

Me

Mylovedones

Mycountry

Peopleororganizations

alreadyinpositionsofpower

Theworldasawhole

23%

20%

7%5%12%

7%7%14%

6%7%14%

13%

13%

8%

6%4%7%23%

3%5%6%23%

40%

40%

41%

41%

38%

23%

24%

20%

uNoopinion1-Verynegativeu2-Somewhatnegative3-Littleornoeffectu4-Somewhatpositive5-Verypositive

N=2515

16

Foroldergenerations,themostsignificantbarriertoadoptingAIareconcernsabouttheirpersonal

data,citedby41%whileafurther34%saidthey

don'tknowwhichAItoolstouse(Figure5).Atthesametime,thereisadesiretolearnaboutanduseAI,sohowisthatwishbestserved?

Themainchoiceforsupportcomesintheformofeasy-to-useresourcesorguides,chosenby44%ofrespondents.Afurther32%wouldliketoaccess

onlinetrainingcoursesprovidedbyAIproviders.

Only15%expressednointerestinlearningaboutAI,whichdemonstratesaremarkablewillingnesstoengageforgenerationsthataretypicallynottopofmind(Figure6).

“

Olderpeopleexperiencedthechangefromananaloguetoadigitalworld,sothatexperiencehelpsthemwithAI—theyareaccustomedtochange.

TakashiMaeno,

ProfessorEmeritus,KeioUniversity

Figure5:ConcernsaboutdataprivacytopcitedbarrierstofurtherengagementwithAIforoldergenerations.ThetopbarrierforfurtheradoptionamongstoldergenerationsisthatAIwilltaketheirpersonaldata.

WhatarethemainbarriersyoufaceinengagingwithAI?Selectone

4%3%

AvailableAItoolsaren’teasyformetouse

17%

Ihavephysical

limitationsthatpreventmefrom

usingAIOther(Writein)

Ican’taffordtouseAItools

11%Idon’thaveaccesstoacomputerorphonethatcanuseAI

5%

Noneoftheabove–

TherearenobarrierstomyengagementwithAI

19%

ThereisnoonetosupportmeinusingAItools

19%

Idon’tknowwhich

AItoolstousefor

whichtasks

34%

IworrythatAIwilltakemypersonaldata

41%

Idon’t

knowwhere

tostart

23%

Idon’tsee

howAIcould

helpme

20%

N=2515

Figure6:Self-guidedlearningisthemostpopularchoiceamongoldergenerationstosupporttheirfurtherlearningaboutAI.

HowwouldyouprefertobesupportedinengagingwithAI?

0%5%10%15%20%25%30%35%40%45%50%

Easy-to-useguidesorresourcesforlearningaboutAIatmyownpace

OnlinecoursesortrainingonhowtouseAIfromAIproviders

OngoingassistanceorhelplineswhenIgetstuck

In-personworkshopsorclassesdesignedforpeoplelikeme

Supportfromtrustedorganizations(libraries,communitycenters,companies,etc.)

SupportfromfamilyorfriendstolearnmoreaboutAI

One-on-onecoachingorsupport

SupportfromgovernmentstolearnmoreaboutAI

Smallgroup,peer-to-peerorcommunitylearningsessions

Other(Writein)

Noneoftheabove–I'mnotinterestedinlearningmoreaboutAI

N=2515

32%

27%

23%

20%

19%

17%

14%

12%

1%

15%

44%

17

18

ProvidingoldergenerationswithstrongerAI

literacyandpracticalskillswillenablethemto

engagewiththesetechnologiesmoreconfidentlyandmeaningfully.Withappropriatesupport,theyaremorelikelytorecognizeandbenefitfromAI’santicipatedcontributions,suchasaccelerating

scientificandmedicaladvances(Figure7).

Atthesametime,improvedunderstandingcan

helpthemmorethoughtfullynavigateareaswherecautioniswarranted,includingtheuseofAIin

informinggovernmentpolicydecisions(Figure8).

Figure7:AIapplicationsinscienceandmedicinewerethemostcommonlycitedbenefitofAIthatoldergenerationsareexcitedabout.

OfthesecommonlycitedbenefitsofAI,whichareyoumostexcitedby?

0%5%10%15%20%25%30%35%40%45%

Acceleratingscientificandmedicaladvances

Increasinginnovationandcreativity

Increasingproductivityandbusinessgrowth

Drivingbetteroutcomesinhealthcareandpersonalsafety

Contributingtosolvingglobalchallenges(e.g.,cleanenergy,disease)

Improvinglearningoutcomesineducation

Increasingefficiencyandeffectivenessofgovernment

Increasingaccesstopublicgoodsandservices

Supportinginclusionandreducingbarriersfacedbydisadvantagedpeople

Democratizingaccesstolearning

Increasingaccesstoleisuretime

Other(Write-in)

NoneoftheaboveorNoopinion

N=2515

30%

29%

29%

26%

23%

15%

14%

12%

11%

10%

1%

10%

43%

19

Figure8:CautionisthemostcommonlyrecommendedapproachacrossarangeofapplicationsofAI.

Trustissurprisinglylowforcommonapplications,andsurprisinglyhighforothermorecontroversialusecases.TowhatextentdoyoutrustAItobesafeandeffectiveineachofthesescenarios?Selectone

14%

Handlingcustomerserviceinquiries4%

7%12%

Identifyingcriminalsusingsurveillancevideo

Gradingstudentessaysandassignments5%

19%

Supportingchildren'seducation6%

19%

Findingspecificquotesfromapoliticalleader

9%

17%

Diagnosingmedicalconditions4%

25%

Screeningandshortlistingjobcandidates

7%

25%

Providingpersonalfinancialadvice

Providingcompanionshipandadvicetopeople

6%

27%

8%

25%

Drivingautonomousvehicles

5%

28%

Informinggovernmentpolicydecisions

8%

30%

34%

39%

22%

25%

35%

16%

23%

20%

21%

18%

16%

39%

42%

47%

45%

48%

45%

48%

46%

54%

50%

56%

Idon'tknowDon'ttrustAIProceedwithcautionTrustAI

N=2515

Somepercentagesreach101%duetorounding.

05

What’snext?

20

21

05

What’snext?

AssocietiesacceleratetowardAI,thequestionisnolongerwhetheroldergenerationswill

encounteritbuthowpreparedtheywillbeto

useitconfidently,safelyandmeaningfully.Thefindingspresentedinthisreportpointtoaclearmandateforcoordinatedactionacrosssociety.

Foreducatorsandpolicymakers:

Designandfundpractical,age-appropriateAIliteracyprogramsthatareembeddedintrustedlocalsettingssuchaslibraries,adulteducationcenters,and

healthcareorcommunityservices.PrioritizeclearguidanceoneverydayAIuse,dataprotection,andrecognizingrisks,andensureprogramsreachthosewhoareretired,digitallyexcluded,orlessconfidentwithtechnology.

Thepathforwardisclear.SocietycanchoosetodeliveranAIjusttransitionforoldergenerations,ensuringtheyhavetheskills,accessandconfidencetothrive.Alternatively,failingtoactrisksentrenchingdigitalexclusionandsquanderingtheopportunitiesthatAIcanbring.

ThemomenttocommittoinclusiveAIadoptionisnow,andtheresponsibilityissharedbyall.

Forbusinesses:

InvestindesigningandtestingAI-enabled

productswitholderusers,focusingonsimplicity,accessibility,andtransparencyarounddatause.Provideclearonboarding,humansupportoptions,andplainlanguageexplanationssothatolder

customerscanuseAIservicesconfidentlyanddeveloplongtermtrustinyourbrand.

Foroldergenerationsthemselves:

Activelyseekouttrusted,beginner-friendly

resourcestobuildconfidencewithAItoolsthat

supportlearning,health,anddailylife,starting

withlowrisk,practicaluses.Engagewithcommunity-basedorpeer-supportedlearningopportunities

andaskquestionsabouthowAIsystemsworkandhowpersonaldataisused,ratherthanavoiding

AIaltogether.

22

Acknowledgments

Thankstothefollowingexpertsandleadersfor

contributingtheirinsightstothesurveyandreport:

AlexGlazebrook,

VPofProgramOperations,OlderAdultsTechnologyServices(OATS)fromAARP

TakashiMaeno,

Emeritus,KeioUniversity

GinaNeff,

ExecutiveDirectoroftheMinderoo

CentreforTechnologyandDemocracy

attheUniversityofCambridge

Researchcollaborator

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