机构研究报告-Brand KPIs for laundry detergent Ariel in Brazil-外文版培训课件

CONSUMER&

BRANDBrandKPIs

for

laundry

detergent:

Arielin

BrazilConsumer

Insights

reportDecember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

1250Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

Ariel’s

performance

inthelaundrydetergent

market.Fieldwork:July2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Sources:

Statista

Consumer

Insights

Global,

asofDecember202477%

of

Ariel

users

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket?•Ariel’s

branding

resonates

more

with

Gen

X•Ariel

generally

appealstowomen

more

than

men•Ariel

ranksfifth

inawareness

within

the

laundrydetergent

market•Thepopularity

ratingof

Ariel

is49%•Ariel

rankssixthinusage•Among

Ariel

enthusiasts,35%

fallunderthe

high-income

category•Consumers

want

theirlaundrydetergent

brandstohavereliability,sustainability,andhonesty

/trustworthiness•Interms

of

loyalty,Ariel

is

seventh

inBrazil•Ariel

hasascore

of28%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Awareness

is

the

highest

scoring

KPI

for

Ariel

at

90%Brand

profile:

snapshotBrand

performance

of

Ariel

inBrazil90%77%49%36%28%AwarenessPopularityUsageLoyaltyBuzz5Notes:Laundry

detergent‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,248,

all

respondents

(awareness),n=1,125,

respondents

who

know

the

individual

brand

(popularity),

n=1,125,

respondentswho

know

the

individual

brand

(usage),

n=402,

respondents

who

have

used

the

individual

brand

(loyalty),

n=1,125,

respondentswho

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Ariel’s

branding

resonates

more

with

Gen

XBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations40%39%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeAriel

bygeneration

versus

theshareof

industryusers

ingeneral,

we

cansee

thatArielislikedby4%

of

Babyboomers

and33%

of

Gen

Xers,whereas

the

totalshare

ofindustryusers

is4%

and28%,

respectively.33%30%28%23%ForMillennials

andGen

Z,

40%

and

23%

feel

positivelytowards

Ariel,

versus

39%

and30%.

Socurrently,forAriel,Gen

X

connects

most

withtheirbrandcomparedtothe

overall

industryuser.4%

4%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestolaundry

detergent,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=549,

Arielenthusiast,

n=1,228,

laundry

detergentusersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Ariel

generally

appeals

to

women

morethan

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

Ariel

shows

thatwomenaremore

likely

to

haveanaffinity

withthe

brandcompared

to

men.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesofconsumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Ariel

hasahigherproportionof

LGBTQIA+consumers

whencompared

to

theindustryusers

ingeneral.11%9%56%

ofwomen

likeAriel

compared

to44%

ofmen,

whereas

for

the

overallindustry,51%

of

women

uselaundrydetergent

compared

to

49%

of

men.51%49%56%88%89%11%

ofAriel

enthusiastsconsiderthemselves

to

bepartof

the

LGBTQIA+community

compared

to9%

amongindustryusers

overall.44%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

laundry

detergent,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=549,

Arielenthusiast,

n=1,228,

laundry

detergent

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

Ariel

enthusiasts,

35%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.7%Single9%35%35%14%13%CoupleSingleparentNuclear35%

ofAriel

enthusiastsare

fromhigh-income

households.Ariel’s

brandisgenerally

enjoyed

morebyconsumers

who

arepartof

anuclearhousehold,

40%

ofAriel

enthusiastshavethiscurrent

livingsituation.7%7%32%33%40%37%35%Multi-generational9%8%20%24%31%ExtendedOther3%3%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

laundry

detergent,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=549,

Ariel

enthusiast,

n=1,228,

laundry

detergentusersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Consumers

want

their

laundry

detergent

brands

to

have

reliability,

sustainability,and

honesty

/

trustworthinessBrand

profile:

qualitiesQualitiesuserswant

from

laundrydetergentbrandsForlaundrydetergent,

the

top

threequalitiesusers

want

from

abrand

arereliability,

sustainability,

andhonesty

/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Ariel

users

alsoappreciate

these

keyattributes,indicating

Ariel

exudes

thesequalities.SocialresponsibilityCoolnessThequalitiesthatAriel

enthusiastsareleast

focused

onare

high

valueandthrill/excitement.ReliabilityExclusivityAriel

should

work

on

promotingreliability

to

convert

enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

laundry

detergent,

which

ofthese

aspects

aremostimportant

toyou?”;Multi

Pick;“When

it

comesto

laundry

detergent,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

it

comesto

laundrydetergent,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:n=402,

Arielusers’,n=549,Ariel

enthusiast,

n=1,228,

laundry

detergentusersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

Ariel

fans,

34%

state

that

they

get

excited

about

laundry

detergentproductsBrand

profile:

attitudesWhat

doconsumersthink

oflaundrydetergentingeneral?59%53%49%41%37%34%33%33%30%27%27%24%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrands

Iget

excited

about

IliketotalkaboutIknow

and

trust

laundrydetergent

topicsrelating

toproductslaundrydetergentBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

laundry

detergentdo

youagree

with?”;

Multi

Pick;

“When

it

comes

tolaundry

detergent,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=549,

Arielenthusiast,

n=1,228,laundry

detergent

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1177%

of

Ariel

users

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

laundrydetergent,

the

averageawareness

ofabrandinBrazil

is65%.

Awareness

ofAriel,however,

isat90%.Awareness49%

ofBrazilian

laundrydetergent

users

saytheylikeAriel,compared

toanindustryaverage

brandpopularity

of36%.36%

ofindustryusers

inBrazil

saythey

useAriel,withthe

average

usageof

abrand

at32%.BuzzPopularity77%

ofbrandusers

saytheywould

usethe

brandagain,compared

toanaverage

loyalty

score

of

74%.Ariel

hasbeen

noticed

more

inthe

media

compared

toother

brands,with

a“Buzz”score

of28%

compared

to22%.Sooverall,

the

results

showtheir

performance

tobeabove

average

compared

to

theindustry.LoyaltyBrandUsageIndustryaverage12

Notes:Laundry

detergent‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,248,

all

respondents

(awareness),n=1,125,

respondents

who

know

the

individual

brand

(popularity),

n=1,125,

respondentswho

know

the

individual

brand

(usage),

n=402,

respondents

who

have

used

the

individual

brand

(loyalty),

n=1,125,

respondentswho

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Ariel

ranks

fifth

in

awareness

within

the

laundry

detergent

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofAriel10%Rank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1Omo98%98%96%95%90%79%77%76%69%69%2Ypê3BrilhanteTixanYpêAriel45Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.6Surf7MonBijouComfortOla8Outofallrespondents,

90%

were

aware

of

Ariel.

Thisranksthemfifth

compared

toother

brandssurveyedinthismarket.90%N/A9Awareness10UAU13

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,248,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

popularity

rating

of

Ariel

is

49%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofArielRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Omo79%68%59%57%56%49%40%33%30%27%2ComfortTixanYpêBrilhanteYpê3449%Outofconsumers

who

knew

thebrand,

49%

saidtheyliked

Ariel.

Thisranksthemsixthcompared

to

otherbrandssurveyed

inthismarket.551%6Ariel7MonBijouBabySoftSurf89PopularityN/A10Amacitel14

Notes:“When

it

comesto

laundry

detergent,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=1,125,

respondents

whoknow

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Ariel

ranks

sixth

in

usageBrand

KPIs

&benchmarking:

usageSummaryUsage

ofArielRank#

BrandUsage

%72%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

used,weasked

each

respondent:

“When

itcomes

to

laundrydetergent,

which

of

thefollowing

brandshaveyouused

inthe

past12

months?”.1Omo2ComfortBrilhanteYpê57%353%36%Outofconsumers

who

knew

thebrand,

36%

saidtheyused

Ariel.

Thisranksthemsixthcompared

tootherbrandssurveyed

inthismarket.452%5TixanYpêAriel52%636%64%7MonBijouSurf29%826%9BabySoftAmacitel26%UsageN/A1024%15

Notes:“When

it

comesto

laundry

detergent,

which

ofthe

following

brands

have

youused

in

the

past12

months?”;

Multi

Pick;

Base:

n=1,125,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofDecember2024In

terms

of

loyalty,

Ariel

is

seventh

in

BrazilBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofAriel’sconsumersRank#

BrandLoyalty

%91%Afterascertaining

the

usageof

abrandinthe

last12months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1Omo23%2ComfortYpê85%384%4TixanYpêBrilhanteUAU84%581%679%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

laundrydetergent,

which

of

thefollowing

brandsareyou

likelytouseagain

inthefuture?”.7Ariel77%77%8BabySoftMonBijouCoquel77%977%Outofrespondents

whohaveused

Ariel,77%

saidthey

would

usethebrand

again.LoyaltyN/A1074%16

Notes:“When

it

comesto

laundry

detergent,

which

ofthe

following

brands

areyoulikely

to

use

again

in

the

future?”;

Multi

Pick;

Base:n=402,

respondents

who

have

used

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024Ariel

has

a

score

of

28%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofArielRank#

BrandBuzz%60%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1Omo2TixanYpêComfortYpê43%28%342%Outofconsumers

who

knew

thebrand,

28%

saidtheyhadheardaboutAriel

inthe

media.

Thisranksthemsixthcompared

to

other

brandssurveyed

inthismarket.437%5BrilhanteAriel34%628%7MonBijouAmacitelBabySoftUAU20%72%817%915%BuzzN/A1013%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=1,125,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

consumerinsightstomakedata-drivendecisions

andunlocknewgrowthopportunities.•

Identifyandunderstandyourcoreaudiences•