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Designingforthe
NowandNext2026
AHumanRenaissanceintheAgeofAI
ReleasedJanuary5,2026
Welcometo2026!
AHumanRenaissanceintheAgeofAI
2026won’tbeaboutmore—itwillbeaboutbetter.Afteryearsof
digitalsprawl,consumersaredonewithchaosandarecraving
simplicityviaintegratedecosystemsthatmakelifefeeleffortless.AsAIispoisedtodominatemediaengagementsandcontentcreation,
therealchallengewillbekeepingexperienceshumanbybalancingautomationwithauthenticityandethics.Inaworldofalgorithmic
sameness,personalitybecomestheedge:Brandswillwinbyaddingwit,charm,andculturaltexturetostandardizedformats.Andas
sportsremainararecommunalforce,fan-drivenengagementwillreplacetraditionalmodels,redefininghowbrandsconnect.The
futurebelongstothosewhomakemediaandtechnologyfeelhumanagain.
CARAT
CARAT
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DesigningfortheNowandNext:2026
Carat’spredictionsformediain2026:
AHumanRenaissance
intheAgeofAI
Fourtrends:
HumanValuesintheAgeofAI
TheGreatRebundling
Fandomina
FragmentedSports
World
ThePowerofPersonality
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DesigningfortheNowandNext:2025
2026MediaPredictions
1
TheGreatRebundling
Fragmentationpromisedfreedombutdeliveredfatigue.Afteradecadeofassemblingapps,subscriptions,anddigitalidentities,consumersaresignalingaclearpreferencetowardsystemsthatworkforthem.TheGreatRebundlingmarksaresetasmedia,
commerce,andtechnologysnapbacktowardintegratedecosystemsbuiltaroundrealhumanbehavior.
2
HumanValuesintheAgeofAI
In2026,theinternetwillbeshapedbyatensionbetweenthesurgeofAI-generatedcontentandareneweddemandforauthentic,
human-drivenexperiences.Astechnologyreshapescontent,
media,andmarketing,brandsmuststrikeabalance-efficiency
withcreativity,automationwithethics,andsafetywithmeaningfulengagementacrossplatforms.
3
ThePowerofPersonality
InaneradefinedbyAIandalgorithmicsameness,feeds
standardize,formatsblur,andculturestartstoflattenintoaseaoffamiliarity.Yetthebrandsandartistsbreakingthrougharen’t
escapingtechnology;they’rehumanizingitwithpersonality,byinjectingwit,charm,andlocaltextureintotheexperiencestheydeliver.
4
FandominaFragmentedSportsWorld
Sportsstillcreatescommunaljoyatascalenoothercategorycanmatch,buttheeraof”runthead,ownthesponsorship”isover.
Withfanscuratingtheirownexperiences,fragmentationwill
becomeboththechallengeandtheblueprintforconnection.
Thosewhoembracethisshiftwillownthefutureofsportsmarketing.
TheGreatRebundling1
Fragmentationpromisedfreedombutdeliveredfatigue.Afteradecadeofassemblingapps,subscriptions,anddigital
identities,consumersaresignalingaclearpreferencetoward
systemsthatworkforthem.TheGreatRebundlingmarksaresetasmedia,commerce,andtechnologysnapbacktoward
integratedecosystemsbuiltaroundrealhumanbehavior.Asconvenienceacceleratesandattentionconcentrates,thebrandsthatwinwillbethosethatdesignforcoherence.
Author:
LaurenDezenski
SVP,Strategy,Carat
Trends
TheStreamingShakeout
as
AItheNewInterface
CommerceConvergence
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DesigningfortheNowandNext:2026
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DesigningfortheNowandNext:2026
TheStreamingShakeout1
Peopledon’twanttothinkaboutwhere
somethinglives,theyjustwanttopressplay.
Fragmentationinterruptshabits—rebundlingrestoresthem.Thebestsystemsdon’task
peopletoassembletheirexperience.Theymeetthemwheretheyalreadyare.
Choicefatigueisdefault
Consumersarestillflockingtostreamingindrovesbutareabandoningthejobof
managingit.Subscriptionhoppingisnow
standardbehavior:signup,bingetheshoweveryone’stalkingabout,cancel,repeat.
Deloitte’s2025DigitalMediaTrendsreport
foundnearly4in10consumerscanceledatleastonestreamingserviceinthepastsix
months,withmanyre-subscribinglater1.
Streaminghasbecomesomethingpeople
activelygamebecausechoicestartedfeelinglikework.
4in10canceled1+
streamingserviceinthepastsixmonths–laterresubscribing
Lessdecisions,moredefaults
Whatconsumersarereallyaskingforisn’t
unlimitedaccess.Theywantoneplacethatknowsthem-onelogin,onebill,onementalmodelforwherethingslive.Ritualslikedate-nightmovies,kids’cartoonsafterschool,orSundaysportsdon’twantdiscoveryjourneys,butratherreliability.Seesection4wherewedeepdiveintofanfrustrationwitha
fragmentingsportslandscape.
Traditionalnetworkssolvedthisearlier.Cable
wasn’telegant,butitwascoherent.Bundles,
schedules,andsharedmomentsremoved
frictionfromeverydayviewing.Streamingblewthatmodelapartinthenameofchoiceandisrelearningwhybundlingexistedinthefirst
place.
RebundlingIstheCorrection
Platformsareresponding.Disney’s
consolidationofDisney+,Hulu,andESPNinto
tieredbundlesreflectsareturntohousehold-
basedecosystemsdesignedaroundhow
peopleactuallywatch.AmazoncontinuestofusePrimeVideo,retail,advertising,and
paymentsintoasinglemembershiplogicthatcollapsesentertainment,shopping,andloyaltyintoonesysteminthenameofusability.
WhytheWBDMomentMatters
AsofDecember2025,WarnerBros.Discovery
facesapivotalchoice:apotentialdealwith
Netflixforitsstudioandstreamingassets,oranall-cashacquisitionofferfromParamountfor
thefullcompany.TheParamountbid
reportedlyincludesa$40.4Bcommitment
backedbyLarryEllison,alongwithan
increasedbreak-upfeedesignedtoaddress
boardconcerns.Forconsumers,either
outcomewouldlikelysimplifyaccess.For
advertisers,however,thedistinctionisfarmoremeaningful.AParamountoutcomecouldhelppreservecompetition,choice,andpricing
leverage,whileaNetflixoutcomewouldfurtherconcentratepremiumattentionwithinasingledominantecosystem.AParamountacquisitioncouldresultinauniquelystrong,diversified
mediapowerhouse-spanningstreaming,film,news,cable,andsports.Andlet’sbehonest:astreamingseriesabouteverythingthatunfoldsisalmostcertainlyalreadyintheworks.Theonlyquestioniswhereitendsupairing.
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DesigningfortheNowandNext:2026
AIastheNewInterface1
Iffragmentationpulledmediaapart,AIis
stitchingitbacktogetheractingasthe
interfacethatacceleratesrebundling.By
collapsingsearch,discovery,shopping,and
actionintoasinglelayer,AIisturning
fragmentedplatformsintounifiedecosystemsorganizedaroundhumanintent.Ineffect,AIisrebundlingtheinternetforpeopledeciding
whichsystemsmatter,whichsignalstotrust,andwhichpathwaysfeelworthfollowinginthemoment.
FromBrowsingtoAsking
Discoverynolongerstartswithahomepage.Itstartswithaquestion.Insteadofopening
apps,comparingtabs,orscrollingfeeds,
peopleincreasinglyaskAItodothefilteringforthem:WhatshouldIwatchtonight?Isthis
worthbuying?WhereshouldIgo
next?Industrycoveragehasdescribedthisshiftasthemovefrom“searchengines”to“answerengines,”whereAIcollapses
research,evaluation,andrecommendationintoasingleresponselayer3.AIremovesthefrictionofdecision-makinginaworld
overloadedwithoptions.
AIisBecomingtheFrontDoor
AIagentslikeMicrosoft’sCopilotand
Amazon’sassistantarenolonger
operatinginsideplatforms.They’re
operatingacrossthem—collapsingsearch,shopping,entertainment,andutilityintoonecontinuousflowthatanticipatesnextsteps.
Inpractice,thatmeanstheinterfacepeoplerelyonmostisn’tanapporawebsitebutthesysteminterpretingintentinrealtime.One
questionnaturallyleadstothenextactionwithoutresettingcontextorstartingover.
Thismirrorshowhumansactuallythink:non-linear,contextual,andgoal-oriented.
PeopleWantFlowOverFeeds
ThesuccessofAIinterfacesisaboutalignmentwithhumanbehavior.Peoplewant:
•Fewerdecisions,notinfiniteoptions
•Suggestionsthatfeelrelevanttothemoment
•Experiencesthatadapttomood,need,andtiming
Reportsshowthatconsumersincreasinglyexpectbrandsandplatformstoanticipateneedsbeforethey’reexplicitlystatedandthosethatdoseehigherengagementandconversionratesl4.
PlatformsareRedesigningAroundIntent
Platformsarealreadyrebuildingdiscovery
aroundthisreality.Spotify’sAI-drivenplaylistingisevolvingbeyondgenresintomoodand
moment-basedcompanionsthatfeelsituational5.
YouTubeisleaningdeeperintoAIto
interpretwhysomeoneissearchingor
watching6.AIisturningfragmentedplatformsintofewer,deeperecosystemsthatare
rebundlinghowpeoplediscover,decide,andact.
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DesigningfortheNowandNext:2026
CommerceConvergence1
WhileStreamingandAIarerebundlinghow
peoplediscover,commerceisrebundlinghowpeopleact.Shopping,loyalty,media,and
paymentarecollapsingintosinglesystems
designedtoreduceeffortandpreserve
momentum—adefiningfeatureoftheGreatRebundling.
FromFunnelstoFlow
Traditionalfunnelsassumedpeoplewould
toleratefriction.Consumerresearchshows
thatconvenienceandfrictionreductionnowoutweighpriceorbrandloyaltyasdriversofdigitalcommercebehavior1.Peopledon’t
movestep-by-stepfromawarenessto
purchase;theymoveinloops.Theydiscoversomething,actimmediately,getrewarded,andexpectthesystemtorememberthem
nexttime.Thisisrebundlingatwork:separatemomentscollapsingintoasingle,continuousexperience.
Fooddeliverymakesthistangible:nearlyhalfofU.S.consumersnowdefaulttoaggregatorlikeDoorDashoverdirectQSRapps,choosingconsolidatedchoiceandease—evenatahighercost7.
nearlyhalfofconsumers
nowdefaulttoaggregatorQSRappsoverdirect
CommerceEcosystemsReplaceTransactions
Amazonillustratestherebundledmodelmostclearly.PrimeVideo,retail,advertising,and
paymentsdon’toperateasstandalone
products—theyreinforceeachotherinside
oneecosystem8.Shoppablevideo,contextualads,andone-clickcheckoutaren’tfeatures,
theyaredesignchoicesmeanttoeliminateresetsbetweeninterestandaction.
TikTokShopacceleratesthislogicevenfurther.Discovery,influence,checkout,andre-
engagementliveinthesameinterface,
turningculturedirectlyintocommerce.Theresultisaflattenedfunnelthatmirrorshowpeoplealreadybehavesocially—scrolling,sharing,buyingwithoutswitchingcontexts.
LoyaltyisBeingRebundledintoIdentity
Retailmedianetworksarerebundling
commercearoundidentity.Kroger’snationalexpansionofPrecisionMarketingunifiesloyaltydata,purchasebehavior,andmedia
exposureintoasinglesystemthatreflectswhosomeoneis9.
Airlinesandfinancialservicesarefollowingsuit.United’sMileagePlusecosystemincreasingly
functionsasawalletedidentityconnectingflights,creditcards,upgrades,experiences,andstatusintoonecontinuousvalueloop10.
Thisisrebundlinginpractice:loyaltyisno
longeraseparateprogram;it’sembeddedintohowpeoplemovethroughsystems.
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DesigningfortheNowandNext:2026
TheGreatRebundling1
Howbrandscangetinvolved
PlanAroundEcosystems
Anchormediainasmallnumberofplatformswherecontent,discovery,commerce,andidentityalreadyworktogether.
ReducetheWorkfortheConsumer
Usemediatosimplifydecisionswithclearerpaths,fewermessages,andexperiencesthatdon’taskpeopletofigurethingsout.
WintheMomentofDecision
Prioritizemediathatshowsupwhenpeopleareactivelychoosingwhattowatch,buy,ordonext.
StopResettingtheExperience
Designmediasoeachexposurebuildsonthelast,carryingcontextforwardinsteadofforcingpeopletostartover.
HumanValuesInTheAgeofAI2
In2026,theinternetwillbeshapedbyatensionbetweenthe
surgeofAI-generatedcontentandareneweddemandfor
authentic,human-drivenexperiences.Astechnologyreshapescontent,media,andmarketing,brandsmuststrikeabalance—efficiencywithcreativity,automationwithethics,andsafetywithmeaningfulengagementacrossplatforms.
Author:
BinWu
AssociateDirector,Innovation,Carat
Trends
IstheInternetReallyDead?
TheRiseofAISlop
AnInternetMediatedbyAI
TheQuestforAuthenticity
AReturntoHumanValues
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DesigningfortheNowandNext:2026
IstheInternetReallyDead?2
TheDeadInternetTheory
Thedigitalecosystemisundergoingaprofoundtransformation,leadingmanytospeculate
aboutthe"DeadInternetTheory,”aconceptthatpositshuman-generatedcontentisbeingrapidlyeclipsedbyautomatedbotsandAI,
whichconsequently,diminishesthe
authenticityofonlineinteractionanddriving
downtraditionalwebsitevisitation.Whatwasonceafringeconspiracytheoryisnowa
developingmarketrealitybackedby
significantstatisticalandanecdotalevidence,andthishasfar-reachingimplicationsfor
mediaprofessionalsandmarketerswhomustnowrecalibratetheirstrategiesforaworld
definedbyAIsaturationandayearningforgenuineconnection.
AIisBecomingEmbeddedintheInternetLandscape
SincethelaunchofChatGPTinlate2022,AI
hasbeguntoreshapetheinternetfroma
predominantlyhuman-curatedlibraryintoa
constantlyupdatingstreamofsynthesized,
highlypersonalizedcontent.ThisnewwaveofAItoolshasdemocratizedcontentcreationbyloweringthebarrierstoproductionsousersofallskillandtechnicalitylevelscancreate
professional-lookingvideos,podcasts,articles,art,andmore.ThishasledtoanexplosionofAI-generatedcontentbeinguploadedand
consumedontheInternet.
CARAT
WhileithasbeenpredictedthatAIgenerated
contentwillconstitute~90%ofthewebby
2026,thecurrentrealityisthatitisabouthalf
humancreatedandhalfAIgenerated1
50%human/50%AI
Oneofthemostprevalentexamplesofthisisinthemusicindustry.Artistsandcreators
increasinglyrelyongenerativesystemsto
createmelodies,automatetechnicaltasks
suchasaudiomastering,andinstantly
generatecustomvisualassets.Onatleastonemajorstreamingplatform,morethan50,000
fullyAI-generatedtracksarenowuploaded
everyday,attractingtensofmillionsoflisteners,andsomeAI-createdsongshaveeven
reachedthetopofprominentcharts.2
AnAI-generatedCountrySongreachtheNo.01spotonBillboard,andAI-artistwassignedtoHallwoodMediafor$3million.
Atthesametime,thisrapidexpansionofAI-
generatedcontentisfuelingintensedebate
overintellectualproperty,theerosionofa
distinct“humanfingerprint,”andwhatitmeansforthefutureoftheinternetwhenAIbecomessoembeddedacrosstheentirelandscape,
fromsummarizationandcreationtoevenresponsesandunpromptedconversations.
Beyondthemusicindustry,weanticipate
11
DesigningfortheNowandNext:2026
furthergrowthforotherformsofstorytellingformatslikeepisodicshows,books,andfan-fictions.
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DesigningfortheNowandNext:2026
2
TheRiseofAISlop
WordoftheYear:AI“Slop”
TheMerriam-WebsterDictionaryrecently
crowned”Slop”asitsWordoftheYear—
definingitas“digitalcontentoflowquality
thatisproducedusuallyinquantitybymeansofartificialintelligence.”Itreferstothisnew
phenomenonofthevast,mediocre,and
oftenrepetitivecontentgeneratedbyAI
modelstogamealgorithmsratherthaninformhumans.
Liketheoriginalsenseof”slop,”descriptiveofsomethingthatoozeseverywhere,AISlopisbecomingsopervasive,itischanginghow
peopleandtrafficnavigatetheInternet.
WhilenotallAIgeneratedcontentisdeemed‘Slop,,oursocialfeedswillincreasinglybe
inundatedwiththistypeofmediagiventheefficienciesandaccesstocreatesuch
content.
TheZero-ClickPhenomenon
Forthefirsttime,automatedactivityhas
surpassedhumanengagement,withbots
accountingfor51%ofglobalinternettrafficin2025.3TheabilityofgenerativeAItoprocess
informationandprovideimmediate,
synthesizedanswersviafeaturedsnippetsandsummarieshasfundamentallychangeour
searchbehavior.Usersareincreasinglyfindingtheiranswersdirectlywithinthesearchengineresultspages(SERPs),nearly60%ofGoogle
searchesnowconcludewithoutasingleclicktoanexternalwebsite,adramaticincrease
fromapproximately26%in2022.4ThiscreatesamovetowardsthefutureinwhichAIbecomesanaudienceandmediatorofinformation.
By2028,AIpoweredsearch-50%
couldfundamentallychangehowbrandsarediscoveredonline;itcouldreducebrands'
organicsitetrafficbyatleast50%5
SevereConsequencesforContentCreatorsandPublishers
Gartnerpredictsthat,by2028,organic
websitetrafficcouldexperiencea50%or
moredropasAI-assistedsearchbecomes
dominant.6Industriesreliantoninformationalquerieshavebeenparticularlyhardhit—forexample,newssearchesendingwithouta
clickrosefromabout56%inMay2024to
nearly69%byMay2025withtheintroductionofGoogle,sAIOverviews,confirmingthat
attentionisnowbeingconsolidatedwithin
closedAI-drivenecosystems.7Thisisforcingastructuralcollapseofthelong-standingclick-basedeconomythathassustaineddigital
publishingfordecades.
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DesigningfortheNowandNext:2026
2
AnInternetMediatedbyAI
PotentialtoInfluenceandShapeGreaterPublicOpinions
Withtheshifttowardsaninternetthatis
mediatedbyAI,thereareclearopportunitiestoleveragetheinfluenceofAIsynthesized
informationtoinfluencepeople.Ona
coordinatedscale,BotsandAIgenerated
commentsandresponsescanbecometheselarge,sophisticatedcampaignsthatarehighlyeffectiveinswayingpublicopinionand
disseminatingmisinformation.
Researchersfoundthatchatteronsocialmediaaboutglobaleventscomesfrom8:
20%Bots/80%Humans
AnunauthorizedstudybytheUniversityofZurichfoundthatbotswere6xmorelikely
tochangethemindsofRedditors.9
Inanactual,unapprovedRedditexperimentthatresearchersattheUniversityofZurichranonthepersuasivenessofAI:Theyfoundthat
theAIresponsesweremorepersuasivethan
majorityofthehumancommentsinchangingpeople'sviews.Whilethestudyitselfraised
majorconcernsofethicalviolationsbecausepeoplewereunknowingparticipants,the
resultsshowthattheprevalenceofthiskindofAI-generatedcontentcreatesamanipulativeandexhaustingdigitalenvironmentfor
consumers.
EnteringaStateof"VerificationFatigue"
Thecreationofthiskindofdigitalenvironmentmakesitreallydifficultforqualityinformation
tostandout,andit’sresultinginastateof
"verificationfatigue"forconsumers.Theyare
nowexperiencingcognitiveexhaustionfrom
theconstantneedtodiscernrealcontent
fromsyntheticimitations.Thisdigitalnoiseisnotmerelyanannoyance;itisactivelypushing
usersawayfromtheopenwebandintomorecontrolled,privatespaceslikeDiscordservers,newsletters,andgroupchats,where
interactionsfeelmoreauthenticandinsulatedfromthefloodofautomatedcontent.
Inresponsetothishomogenized,synthetic
internet,acounter-movementisemerging:areturntohumanvaluesandthepursuitof
authenticity.Fundamentally,this
82%
GenAIusersandexperimenterssayitcouldbemisused
33%
Saytheyhaveencountered
misleadingorinaccurateoutput
53%
MostlyoralwaysverifyGenAIoutputsindependently10
countermovementtowardmoreauthenticityandhumanconnectionisaredefinitionofhowpeoplefindtruthonline.
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DesigningfortheNowandNext:2026
2
TheQuestforAuthenticity
3in4
Americanswanthumanstocreatetheirnewsand
entertainmentcontent
2in3
Wanthumansmakingtheir
marketingandevenartcontent11
36%
Ofconsumersarelesslikelyto
purchasefromabrandifits
adsuseAI12
TheMillennial/GenZShift
YoungergenerationsareactivelybypassingtraditionalGooglesearchengines,whichareincreasinglyperceivedasbeingcluttered
withadsandAI-generatedresults("AIslop"),andtheyaresearchingforauthenticityandcommunity-drivencontentinstead.Thisisn'tjustaboutconvenience,atthecore,it's
abouttrust.Evenamongthosewhoare
familiarorexperimentingwithgenerativeAI,74%saythattheincreasingpopularityofgenAImakesitharderforthemtotrustwhattheyseeonline.13AsAIchurnsoutmorecontent,consumersareincreasinglydrawntowhat
feelsreal—theraw,theunpolished,andtheopinionated.
SearchingforMoreTrustedSources
ForGenZ,thismeansturningmoretosocialmedia:A2025studyfoundthat53%ofGenZconsumers(born1997-2012)nowturn
toTikTok,YouTube,orRedditbefore
traditionalsearchengineslikeGooglewhenlookingforinformation.14ForGenZ,platformslikeTikTokisnotsocialmedia;itisavisual
searchengine.
However,Millennialsareadoptingamore
"Triangulation"behavior:Accordingto2025
researchfromYext,Millennialsare
increasingly"platformagnostic,"andtheyarecross-referencingGoogleresultswithReddit
threadsandTikTokreviewstoverifyaccuracy,essentiallyusingsocialprooftoauditsearch
engineresults.
41%
Ofsocialmediausers
willspendmoretimeoncreator-drivenplatformslikeSubstackand
Patreon
51%
Willspendmoretimeoncommunity-driveplatformslike
Reddit15
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DesigningfortheNowandNext:2026
2
AReturntoHumanValues
WiththeoverwhelmofAIcontentforcingbrandstostruggleforvisibility,andthe
reprioritizationofhowyoungergenerationssurfaceinformationonline,afewcritical
survivalstrategiesareemerging.
Human-firstMarketing
Alargepartofthiscountermovementis
drivenbyconsumersrallyingagainstthe
degradationoftheinternetexperiencebyAI.Brandsthatlistentothisdemandandprioritizebuildingtrustthroughauthentic,human-
verifiedexperiencesacrossdiversified
platformsarebestpositionedtothriveinthis
newdigitalera.Thishasgivenrisetoa
"human-first"marketingapproach,whereflawsarenotseenaserrorsbutassignalsofgenuinehumaneffortandintent,creatingastark
contrasttothesterileoutputsofAI.
ExamplesofHuman-CentricStrategies:
□Human-GatedCommunities:Apotential
trendin2026involvesbrandsgatingtheircontentorchargingapremiumforaccesstohuman-verified,high-trustinformation,asadirectresponsetothefloodoffree,
low-qualityAIcontent.Forexample,Cara—theportfolioplatformforartiststhat
bannedAIcontent,grewfrom40,000to
650,000usersinasingleweek16,provingthatthereisamassive,pent-upmarketdemandonthecreativeside.
□"NotAI”asaDifferentiator:Therearealsosignsofearlyadoptionoftrustsignalslikethe“NotByAI”badge,whichcreatorsusetocertifythatatleast90%oftheircontentishuman-produced.These“AI-free”or
“human-verified”badgesand
demarcationarenowaproxyforquality.
□AnalogueasaPremium:Asamirrorofthe“NotAI”strategy,thisnewemphasison
"humanskills"andthehumantouchis
becomingapremiuminmarketing
strategies,suggestingafuturewhere
businessesmightmarkettheirentirely
humancreativeteamsasasignofqualityandtrust.
□InfluencerAuthenticity:Brandsare
partneringwithmicro-influencerswhoareperceivedasmore"relatable"andless
performativethantraditionalcelebrities.
Theseinfluencersbuildtrustbydisclosing
sponsorshipsclearlyandengagingvia
commentsandQ&As,fosteringasenseofgenuineconnection.
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DesigningfortheNowandNext:2026
2
AReturntoHumanValues
PrioritizingtheCultivationofCommunity&Participation
Inthisenvironmentwheretrustiskey,
communitybecomesamoat.ThepreferenceforplatformslikeRedditandDiscordhighlightsadesireforniche,community-drivenspaces
thatofferunfiltered,specific,andreliable
information.Brandsareshiftingresourcestobuildownedcommunities(e.g.,dedicatedDiscordserversorexclusivenewsletters)tofosterdirect,human-to-humanrelationshipswiththeiraudience,creatingasafeharborfromtheunpredictable,bot-filledpublic
internet.
□Reddit'sTrustFactor:Reddititselfactsasabulwarkagainst"slop".Usersoftenadd
"Reddit"totheendofGooglesearchestobypasspromotionalcontentandgo
straighttoauthenticdiscussions.AdsonRedditareoftentrustedmorethanthoseonotherplatforms;46%ofusersaremorelikelytotrustbrandsthatadvertiseon
Reddit.17
□TrustingPeersOverAlgorithms:OnlyhalfofGenZcheckGooglefirstforproduct
reviews,comparedto60%ofall
respondents.18Instead,GenZusersvalueuser-generatedcontent(UGC)andpeerrecommendations,withdatasuggesting74%ofGenZfollowatleastonemicro-
influencer(creatorswithfewerthan100Kfollowers).Theyarelesslikelytotrust
polished,brand-producedstudio
footage,preferringauthentic,lo-fivideos.
□BeyondSocialMedia:Smartbrandsaremovingbeyondsocialplatformsand
searchenginestobuildowned
communities(e.g.,emailnewsletters,
privategroupsonplatformslikeSkool,ordedicatedcompanyapps)tofoster
direct,authenticrelationshipswiththeiraudience,therebysafeguardingtheirreachagainstunpredictableplatformchanges.
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DesigningfortheNowandNext:2026
HumanValuesInTheAgeofAI2
Howbrandscangetinvolved
ShiftTowardsRadicalInclusion
SinceitishighlyimpossibletoavoidtheenvironmentswithAIslop,mediashouldbethefilterthathelpscurateandpre-vetplatforms,domains,andevencreatorsthatarealignedtothehuman-firstapproach.
PrioritizetheExperienceandLivedReality
MediaandcontentcanbeadifferentiatortotheAIslopbecauseAIcaneasilyreplicateexpertise,butitcan'tfakeexperience,whichisthelivedreality.
DiversifyPlatforms,Traffic,andEngagement
RelyingsolelyonGooglefororganictrafficisnolongeraviablestrategy.Brandsmustcultivaterobustpresencesondiverseplatforms,includingYouTube,
socialmedia,andthroughdirectemailmarketingandcommunitybuildingefforts.
IdentifytheNewMetrics
Aspeoplestarttoengagedifferentlyonline,thereisanopportunitytore-
evaluatethemediametricsbasedonindicatorsofhumaninteraction—like
pauses,rewatchrates,savesandsharesonsocialmedia,andhowAIinfluencesandimpac
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