铁路客运服务英语课件 Project 13

铁路客运服务英语DiningCarService餐车服务Project13ProjectThirteenDiningCarService•masterusefulexpressionsfortakingfoodanddrinkordersandservingmealsonboard.•describemenuitems,includingtypicalChinesedishes,andexplainpricing.•handlepaymentsandspecificcustomerrequestsrelatedtofoodservice.Youworkinthediningcarorpushthefoodtrolleythroughthecarriages.Youneedtotakeordersfrompassengers,explainwhatfoodanddrinksareavailable,describedishesifasked,handlepayments,andperhapsservepre-orderedmealsorcomplimentarymealstocertainticketclasses.LearningObjectivesLearningContext◎Howtoorderfoodandhaveitdeliveredtoyourseatonamodernhigh-speedtrain?◎WhatkindoffoodanddrinksaretypicallyavailableonChinesetrains?TrytothinkWarming-up01TrytodiscussWarming-up01◎HowwouldyourecommendapopularChinesedishtoaforeignpassenger?02SkillsDevelopment02SkillsDevelopmentSkillsDevelopmentSentencePatternsExcuseme,sir,wouldyoulikesomethingtodrink?打扰一下，先生，请问您想喝点什么？Wehavecoffee,tea,juice,cola,beer.Whichwouldyouprefer?我们这有咖啡、茶、果汁、可乐、啤酒。您喜欢哪一种？Whatisyourspecialtoday?今天的特色菜是什么？Areyoureadytoorder,sir?您准备好点餐了吗，先生？Ifthereisanythingyoudon’ttakeasahabit,pleaseletmeknow.如果您有任何不吃的东西，请告诉我。12345SkillsDevelopmentSentencePatternsSorry,it’smyfault.I’llchangeitforyou.抱歉，是我的错，我为您更换。Pleasewaitamoment.Itwillbereadysoon.请您稍等，菜品马上好。Anythingelse?/Doyouwantsomeotherdishes?/Isthereanythingelseyou’dlike?您还需要点儿别的吗？Pleasekeepthechange.Wedon’taccepttips.请拿好零钱，我们不收小费。6789SkillsDevelopmentSentencePatternsBringmethebill,please./MayIhavemybillplease?我能看一下账单吗？Weofferpreparedandheatedpackedmeals,andthepricesrangefromRMB15to45.我们这里有已备好的可加热的盒饭，价格从15元到45元不等。Youcanorderfoodviathe12306app,byscanningtheQRcodeonyourseat,orbypurchasingdirectlyinthediningcar,withdeliveryavailabletoyourseat.您可以通过12306软件、扫描座椅上的二维码或直接在餐车购买点餐，并可享受送餐到座服务。111210SkillsDevelopmentMayItakeyourordernow?01DialogueStaff:Welcometoourdiningcar.Passenger:Excuseme,whatdoyouserveforlunch?Staff:Weofferalmosttenkindsofpackedmeals.ThepricesrangefromRMB15to45.HereisthemenuinEnglish.Pleasehavealook.Whichdoyouprefer,sir?MayItakeyourordernow?Staff:Howabout“porkwithsaltedvegetable”(梅菜扣肉)?It’sverydeliciousandthemostpopulardishonboard.Wouldyouliketotryit?SkillsDevelopmentMayItakeyourordernow?01DialoguePassenger:Yes,porkwithsaltedvegetablefortwopeople.Staff:Wouldyoulikesomethingtodrink?Passenger:Oneorangejuiceandonecoffee,please.Staff:OK.Anythingelse?Passenger:That’sall.Howmuch?Staff:RMB111altogether.Passenger:120yuan.Hereyouare.Keepthechange,please.Staff:Thankyou,sir.Wedon’taccepttips.Hereisyourchange.Haveanicetrip.SkillsDevelopmentBusinessclasspassengersareservedbyfree4-coursemeals.02DialogueStaff:Excuseme,madam.It’slunchtime.Wehavepreparedfreemealanddrinksforyou.Wouldyoupleaseopenyourtraytable?Passenger:Sorry,Idon’tknowhowtodoit.Staff:I’llsetitforyou.Itisinthearmrest.Justopenthecover,pullitoutandplaceitinfrontofyou.Passenger:Thanks.What’sthemaindish?Staff:SautéedShelledShrimps(水晶虾仁)setmeal,whichincludesa4-course.Passenger:Itsoundsveryattractive.Andwhatkindsoffreedrinksdoyouoffer?Staff:Wehavecoffee,teaandjuice,whichonedoyouprefer?SkillsDevelopmentBusinessclasspassengersareservedbyfree4-coursemeals.02DialoguePassenger:Juice,please.Staff:Hereyouare.Enjoyyourmeal,please.Passenger:Thankyou.(Atrainstaffisreadytoclearupthetable.)Staff:Doyouenjoyyourmeal,madam?Passenger:Yes,verydelicious.Staff:MayIclearupyourtablenow?Passenger:Oh,sure,please.Staff:It’scleannow.CanIhelpyouwithanythingelse?Passenger:No,thankyouverymuch.Staff:It’smypleasure.SkillsDevelopmentThereisatrainattendantsellingfoodwithatrolleyalongthecarriage.03DialoguePassenger:Excuseme,mayIhavesomedrinks?Staff:Yes.Wehavecoffee,tea,juice,beer,milk,cola,andwater.Whichonedoyouprefer?Passenger:Coffee,please.Staff:Howmanytinswouldyoulike?Passenger:2tins.Staff:It’s20yuan,please.Howwouldyouliketopay?Passenger:DoyouacceptU.S.dollar?Staff:Sorry,sir.WeacceptRMBincash,Alipay,WeChatPayorUnionPay.Passenger:OK,hereyouare.Staff:Wouldyoulikeanythingelse?SkillsDevelopmentThereisatrainattendantsellingfoodwithatrolleyalongthecarriage.03DialoguePassenger:No,thanks.Staff:Pleaseenjoyyourself.(Therearenomealsonthetrain.)Passenger:Excuseme,doyouoffermealsonthetrain?Staff:I’msorry.Wedon’tprovide/offermeals.Butwehavesnacksanddrinksinthediningcar.Ihopeyouwillenjoyit.Passenger:Whereisthediningcar?Staff:Sir,thediningcarisincarriage4.Pleasegointhisdirection.Youwillfindit.Passenger:Thankyou.Staff:Youarewelcome.ListeningComprehensionSectionATrytochoosethebestanswerfromthefourchoicesmarkedA),B),C)andD).03ListeningComprehensionSectionCTrytofillintheblanksaccordingtowhatyouhear.03porridgeavailablevegetablesboxedmealsbusinessWesterntrolleyssuppliedpackagedmealsinstant04CommunicativeExercisesExercise1Matchthewordsandphraseswiththepictures.A.menuB.packedmealC.foodtrolleyD.diningcarE.ordermealsonlineF.drinksBFACED04CommunicativeExercisesExercise2Readthefollowingsentencesanddecidewhethertheyaretrueorfalse.FFTTTF04CommunicativeExercisesExercise2Readthefollowingsentencesanddecidewhethertheyaretrueorfalse.TFTFT04CommunicativeExercisesExercise3TranslatethefollowingsentencesintoChinese.您的饮料，请慢用。乘务员会推着食品售餐车往返于车厢中。食品推车上主要售卖零食、饮料和新鲜水果。中餐怎么样？

餐品一般花费在15元至45元不等。

04CommunicativeExercisesExercise3TranslatethefollowingsentencesintoChinese.如果您想买食品，可以示意乘务员停下来，挑选您想买的食品并支付。在午餐及晚餐时间，免费的盒饭会提供给商务座旅客。到了用餐时间，乘务员会推着小推车售卖包装好的盒饭，其他时间售餐推车主要售卖方便面、零食、饮料、应季包装水果等。04CommunicativeExercisesExercise4Trytobroadcastthefollowingannouncements.