乘务英语课件 (2)

1、English for Railway Service,High-speed Beijing-Tianjin railway opens,The first intercity train between Beijing and Tianjin departs from Beijing South Railway Station for Tianjin, August 1, 2008. The intercity rail line between Beijing and Tianjin is a high-speed rail. The new train service would cut

2、 the 120-km journey from the current 70 minutes to about 30 minutes. There are five stations along the line: the Beijing South Railway Station, Yizhuang, Yongle, Wuqing and Tianjin.,“watch for”在字典上的意思是“等待，期待”之意。若将警示牌上的英文再翻译过来，是“请等待一个安全”。所以，不妨翻译为：“Carriage conjunction, please be careful”。,“keep out”的

3、解释是，“用于警示牌，切勿靠近（进入）”。 这个翻译成“Danger ！No Touch”更准确,翻译人员将fire fight一词理所当然地翻译成“消防器材”，殊不知，这一词在英文中是“交火、炮战”之意 “Fire extinguisher, please dont move it at will”才符合其中文意思。至于“safety device”二词也是完全是可以删掉的。,Garbage only, not for cigarette butt,carriage sleeping car, sleeper dining car, restaurant car,ticket office

4、ticket-collector platform platform ticket,railway policeman buffet waiting room VIP room,1 Which _does the 164 from Chengdu arrive at? 2 Please wait at the _until its announced 3 Meals are served in _. 4 The _used a puncher to check the tickets.,售票处,At the booking office,1 How long will this train t

5、ake to go to Beijing？这列直达快车开到北京要多久？ 2 This express will go straight from Beijing to Tianjin.这列快车从北京直达天津。 3 What time is the next train to Beijing? 下一趟去北京的车几点开？,4 Id like to have two soft berth tickets to Shanghai for tomorrow.我想买两张明天的到上海的软卧票。 (hard berth, hard seating, soft seating) OK. It comes to

6、1，200 yuan including service fee.好的，加上手续费一共1，200元。 5 May I have two lower berths？我可以要两张下铺吗？ Sorry. We usually pair the upper and lower together to sell.对不起，我们通常上下铺搭配在一起卖。,Checking-in and boarding 检票上车,1.Where do I board the train? First you go to the waiting room. The notice board will tell you whic

7、h waiting room you need for your train.公告板上有你要乘坐车次的候车室编号。 2.In the waiting room you can access several platforms.候车室可以通向好几个站台。 Try to get to the platform 15 minutes before the train leaves. 尽量在开车前十五分钟到达站台。,Finding bed or seat 找铺位或座位,1.Excuse me, can you help me find my seat? 劳驾，你能帮我找一下座位吗？ Please sh

8、ow me your ticket, it says which seat is yours .给我看一下你的车票吧，上面有你的座位号。 2.Excuse me, I need to get a pass. Can I help you with your bags? Can I move it please?,补票用语,1、 Your child is already over 1.1m， please buy a children ticket. 你的小孩已超过1.1米了，请买小孩票。 Your child is already over 1.4m， please buy an adult

9、 ticket. 你的小孩已超过1.4米了，请买大人票。 Sorry，your luggage is overweight ，please buy a luggage ticket. 对不起，你的行李已超重，请补票。 2、 Please add more yuan for your ticket.您需要加补元钱。,关于临时停车,1、 How long shall we stop here, please? 请问在这停车多久？ This is a temporary stop.现在是临时停车。 It stays for minutes.停车分。 Please dont get off the t

10、rain.请不要下车。 2、The train is now minutes late. 列车现在晚点几分钟。 Please dont worry，the train will arrive on schedule.请别着急，列车将正点到达。 The train will soon be on schedule. 列车很快就会正点的。,旅客遗失物品用语,1、What have you got inside?里面有什么东西？ Dont worry. Well try to find it for you.请不要着急，我们设法帮你找。 Dont worry. well manage to give

11、 it back to you if we find it.请放心，如果我们找到了，我们设法转交给你。 Well keep you informed.我们将随时通知您。,2、I have got a but I dont know whether it is yours?我刚拾到，不知道是不是你的？ Please go to the chief conductor to claim it.请到车长那去领。 3、Please check your bag .If there is no problem with it， please sign here.请检查一下您的行李是否完好无损，如果没有问

12、题，请您在这里签字。,提醒乘客,1、No Dangerous goods are allowed to bring on the train! 严禁携带危险品上车！ 2、These are inflammables，please leave them to our care.这些是易燃品，请交给我们适当处理。 3、Please take care of your valuables. 请保管好贵重物品！ 4、Help us to keep the train clean. 请协助我们，保持火车清洁卫生。,提醒乘客,5、Take care when you get off the train.

13、下车时当心。 6、 Luggage must not be put in the gateway. 行李不准放到过道上。 7、 Mind the gap. 小心台阶间跨度 8、 Please keep gateways clear. 请保持过道畅通。,严禁携带危险品上车！,这些是易燃品，请交给我们适当处理,请保管好贵重物品！,小心台阶间跨度,行李不准放到过道上,1 The next train leaves from that _. a. Shelf b. Platform c. Walk d. Table,2 That guy is travelling without a ticket.

14、He hasnt paid! Hes a fare _. a. Bandit b. Dodger c. Waster d. Thief,3 Im coming back today and so could I have a _ ticket? a. Come back b. Single c. One way d. Return,4 Im late because my train was _ . a. Delayed b. Early c. On time d. Cancelled,Seats,1.The train has different sections, such as hard

15、 and soft sleepers, and hard and soft seating. What is the difference? 有什么区别吗？,2.The soft sleepers are for 4 people and you have a door to close your compartment. 软卧包厢可睡四人，包厢的门可以关。 3.The hard sleepers are for 6 people and there is no door. 硬卧可睡六个人，没有门。,Food,1.Can I buy food on the train? 我可以在火车上买食物吗

16、？ Yes, a crew member will come by with food to sell. 是的，乘务员从你身边经过卖东西。 2.Is there a restaurant on the train? Can you show me where it is please? 你能告诉我餐车在哪吗？ Yes, there is a restaurant carriage by soft sleeper carriage. 是的，有餐车，在软卧车厢旁边。,Drinks,(iced) mineral water black tea green tea hot water milk bee

17、r yogurt ice-cream,Smoking,1.Can I smoke here? 我能在这里吸烟吗？ No, the smoking section is at the end of the carriage between this carriage and the next. 不可以，吸烟区在两节车厢之间。 3.Can I buy cigarettes on the train? 我能在火车上买到香烟吗? A crew member will come by with food to sell. 是的，乘务员从你身边经过卖东西。,Toilet,1. There is a was

18、hroom at the end of each carriage.在每节车厢的末端都有洗漱间。 2.Why is the toilet locked? 厕所的门为什么锁上了？ The toilet is always locked when the train is at the station. When the train begins moving again we will unlock it. 火车进站后经常要锁上厕所的，火车重新开动后，我们就开门。,Common useful sentences,1 Our train will arrive at Beijing Railway

19、 Station at 18:27. 列车到达北京车站的时间是18点27分 2 Our next stop will be Station. Please prepare yourself for getting off the train. 下一站将要到达站，请您提前做好下车的准备 3 The destination will be reached in about two minutes. 还有大约2分钟到达终点站 4 Our train currently travels at 350 kilometres an hour. 现在的时速大概350公里/小时,（Buying berth t

20、ickets）,A：How long will this express take to go to Shanghai？ B：_ A：How many stations will it stop at？ B：_ A：Oh. Is there a train that leaves in the afternoon？ B：_Do you need a ticket？ A：Id like to have_. B：OK. It comes to 1，200 yuan including service fee. A：May I have two lower berths？ B：Sorry. We u

21、sually _ A：I see. Thanks a lot. B：Have a nice trip.,Railway in China,1. As demand means that train tickets are generally difficult to come by in China, do purchase them as early as possible; make your booking through a _ (旅行社)or your hotel may prove more helpful.,2. After you have purchased your tic

22、ket, you should arrive at the train station at least half an hour _ (提前)if you are not to miss your train.,3. The China Ministry of Railways （铁道部）stipulates that the weight of _ (手提行李)you carry onto the train is limited to a maximum of 20 kilograms (44 pounds); other baggage can be checked onto the

23、train and the related formalities should be transacted at the railway station before your departure.,4. The _(公告、通知)of the railway station is broadcast in Chinese, but in some big cities like Xian, Beijing and Shanghai, it is also broadcast in English, and the bilingual signs in both Chinese and Eng

24、lish will be helpful.,5. Trains stand in stations just long enough for people to_(上下车). For that reason it is wise not to alight （下车）from a train during your journey for any reason.,6. Most _ (夜车)have a dinning car where you can take a meal. On all trains, a trolley service selling items of food, dr

25、ink, magazines and other small wares, will go regularly back and forth through the carriages during your journey.,7. Do keep safe and be careful to _ (提防) theft. Never leave your seat empty or unattended at any time.,8. Be prepared to cope with the crowds and some inconvenience, rail travel in China is a cultural experience to be enjoyed; it is bound to be memorable!,1 travel agency 2 ahead of departure time 3 hand luggage 4 announcement 5 get on and off 6 overnight train 7 guard a