大学商务写作

1、,Dear Sirs, We have a large chain of retailers and are looking for a manufacturer who could supply us with a wide range of refrigerators. Please could you send us details of the refrigerators you advertised in Business Review? Thank you. Yours faithfully Martin Lee (Sales Manager),报价,June 4, 2005 De

2、ar Sir, Thank you for your inquiry of June 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity

3、 to meet the demand. We look forward to the opportunity of being of service of you. Yours faithfully, R. Smith,讨价还价,Dear Sir, We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a dis

4、count of 10% for a quantity of 200, we would agree to your offer. We hope to hear from you soon. Yours truly, John Chen,正式提出订单,Dear Sir, We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or befor

5、e the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. Yours faithfully, R. Smith,确认订单,Dear Sir, Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will

6、make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Yours faithfully, R. Smith,通知函,Dear Robert, We wish to inform that your order PD00986 has been shipped board the vessel Singapore which was due to depart Paris on July 26

7、, ETA (estimated time of arrival) Shanghai July 30. Im sending to you by fax a copy of our invoice, and packing list.(装箱单） As soon as we receive the original shipping documents I will send them to you. Meanwhile well keep you well informed of the latest development about the goods. Yours faithfully,

8、 Mike Green,传真,常用语,human resources, sales & marketing, the board, PR, finance, after-sales service, C&F (cost and freight)成本加运费, B/L (bill of lading)提货单, commission, wholesaler, retailer, supplier, manufacturer, agent, customer, importer, exporter, enquiry letter, request for payment, quotation, del

9、ivery date, terms of payment, purchase order, market investigation, customer complaint,常用句,We would appreciate it if you could send us the information requested. Could you please send us your current catalogue and price list? Thank you very much for your order and we look forward to your next orders

10、. Payment should be made within 7 days. Could you please quote your most competitive prices? We have always cleared our accounts promptly ever since we began trading 3 years ago. We were deeply impressed by the wide selection of your clothes.,常用句,As our annual requirement in is considerable, perhaps

11、 you would send us your catalogue and details of your sample. Please give us detailed information of CIF/FOB prices, discounts and terms of payment. Please let us know their prices including packing and delivery to our warehouse. We would like to mention that if your price is attractive and delivery

12、 date acceptable, we shall place a large order with you. ps. cif (cost insurance and freight)到岸价 fob( free on board)离岸价,“We attitude” We allow a 5% discount for cash payments. “You attitude” You earn a 5% discount when you pay cash. “We attitude” We are pleased to announce that “You attitude” You wi

13、ll be pleased to know that 下面两封信是这两种态度的典范。第一封信是以“We” attitude 的方式写的，而第二封信是以 “You” attitude 的方式写的。,Translation: 让我对你最近在我公司开户一事表示感谢。我们乐意提供家庭和个人使用的各种产品。 我们相信你会充分利用我们的服务的，因为我公司所备货物时本地最充足的。同时，我们的顾客所购货物，在距离公司30英里范围内，可以免费送货。 我们欢迎你光临本公司。如果我们能在其他方面为你服务，请打电话给我们。,Translation: 感谢你最近在约翰逊商店开户。为你服务、想你提供所需的衣着和室内家具与

14、陈设品感到高兴。 你将看到约翰逊商店有34个部门备有各种高档货，彬彬有礼的售货员帮你挑选最称心的商品。 永远欢迎你光顾约翰逊商店。有别的需要服务时，请随时光顾本店。,Translation: 我们知道，你方已从两个方面分析了这一事件。但还有及其重要的一个方面需要我们双方来商讨一下。 (2) 尽量以积极的方式谈问题，避免以消极的方式谈问题。 比较下列句子，看看哪一个更好些。,(a) We do not believe that you will have cause for dissatisfaction. (Negative) 我们不相信你们会有理由感到不满意。 (b) We feel sur

15、e that you will be entirely satisfied. (Positive) 我们确信你们会感到满意的。 (c) Your order will be delayed for two weeks. (Negative) 你方订货要延期两个星期才能发出。 (d) You order will be shipped in two weeks. (Positive) 贵方订货两周内装船。,You ask very short delivery for your order. 贵方要求短期内贵方所订货物。 但是，短语“short delivery” 指的是“重量短缺”，而非“迅速

16、交货”。 Revised: You require quick (prompt) delivery of your order. 贵方要求迅速交货。 (b) The goods supplied are exactly equal to the sample. 所供货物完全与样品相同。 Revised: The sample represents as nearly as possible what can supply. 此样品基本上代表我们可供的货物。 Or: The sample is the nearest in size to the goods you need. 此样品的尺码最接

17、近你们所需货物的尺码。,(c) All offers by telegram are open for five days. 所有电报开盘五天内有效。(没有解释和说明具体的五天) Revised: All offers by telegram are open for 5 days inclusive of the date of dispatch. 所有电报开盘从发电之日起五天内有效。,(d) This contract will come into effect from Oct.1. 此合同从10月1日起生效。未解答涵盖问题 Revised: This contract will com

18、e into effect from and including October 1, 2008. 本合同从2008年10月1日起，包括10月1日生效。,(2) 以实事求是的态度表明你要说的事，不要言过其实或者表达不够充分。如： You shouldnt say (a) This product is absolutely the best on the market. Revised: This product is the best one we can supply. (是我们能供应的最佳产品之一) (b) It is the lowest price available to you.

19、 Revised: It is the lowest price we can offer to you now.(现在能提供给贵方的最低价) (c) We assure you that this error will never occur. Revised: Well do all we can so that we may not repeat such an error. (一定尽力不再),3) 几种特殊信封格式的写法 当信函需要第三者收转时，则需在收信人的姓名下方写上收转人的姓名并在其姓名前面写上c/o (care of 的缩写，相当于请转收)，如： Mr. Matthew Fox

20、 c/o Mrs. Olga E. Cintron 82 Fifth Street New York, NY 10012 U. S. A.,(2) 托人面呈第三者的信，只需在收信人的姓名下方注明带信人的姓名并在其前加上 “Politeness of”、“ By Politeness of ”、“kindness of”、“Per Kindness of ”、“Courtesy of ”、“ By Courtesy of”、“ Forward by ”、“Per/ By/ With Favor of” (上述各短语均相当于“敬请某人转交”) 即可。如： Mr. John Anderson Pol

21、iteness of Dr. Henry Smith 有时不必写带信人的姓名，只需在收信人姓名前写“Please Forward”, 如：,Please Forward Mr. Jonathan Claiborne (3) 为了说明所发信函或邮件的类别，写信人往往在信封左下方附上 Air Mail or Par Avion (航空)、Air Mail Registered (航空挂号)、Express（快递）、Printed Matter (印刷品)、Photo Enclosed (内附照片)、Immediate (急件)、Secret、Private 等必要的说明。,英文商务邮件写作必备的黄

22、金句子,发起会议： I would like to talk to you over the phone regarding issues about the XX project.我想跟你电话讨论下XX项目的情况。 I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。 反馈/建议： Look forward to your feedbacks and suggestions soon. 期待您的反馈建议

23、！ Please contact me if you have any question. 有任何问题，欢迎和我们联系。 3. 附件： I enclose for your reference. 我附加了供您阅读。Please check the attached file for . 请在附件里查收。 列表： Some items need your attention: 12。以下方面需提请注意：12。 5. 提议： For the next step of platform implementation, I am proposing 关于平台启动的下一步计划，我有一个提议 感谢： Th

24、ank you so much for the cooperation. 感谢你的合作！ 致歉： I sincerely apologize for! 对我真诚道歉！I apologize for the late replying and well ASAP(as soon as possible). 很抱歉现在才回复，但我们会尽快。,Practice E,1.贵方从悉尼运往大连的空运货物已发出，航班号是JL772。预计到达时间是06年3月1日。提单号是NEA85904，货重46.5公斤。我将传真给你发票和提单。望查收。 2.李先生： 我们很荣幸能为贵方提供我方产品并随函附上贵方所需要的产品

25、的价格和详细信息。 真丝衬衫是我厂最畅销的产品之一，采用真丝面料，质量上乘。每打价格215美元，最低订购量是200打。由于这是我们初次合作，订购400打以上，可享受5%的折扣。另以航空函寄一件样品给贵公司。 小红服装公司 2006年3月18日,3.将下面的传真翻译成英文 致：新元公司 收件人：程先生 发件人：夏威先生 日期：2006年3月20日 传真号：2533611 页数：1页 事由：提供资料 亲爱的程先生： 很高兴这星期与您会面，并得悉阁下对我们的推广计划有兴趣。现附上四月份推广计划的详细资料。 敬候回复 祝好！,Practice E 1,Dear Sir, I wish to infor

26、m that your goods have been shipped on board the Jl772 flight from Sydney to Dalian on the estimated arrival time of March 1, 2006. B/L number: NEA 85904, 46.5kg. I will send you by fax a copy of our invoice and B/L. Your truly, xxx,2.,March 18th, 2006 Dear Sir, We are honored to give you a general

27、idea of our products and enclose the price and further information of the goods youre interested in. The silk shirt is one of the best-sellers of our factory. Its made of silk and the quality is perfect. The price is $215 a dozen and the minimum order is 200 dozen. As this is the first time for us t

28、o cooperate, you will be allowed a 5% discount for an order of 400 dozen or more. A sample is coming to you by airmail. We hope you will kindly examine the sample and give us your order soon. Yours faithfully, Xiaohong Clothes Co.Ltd.,3.,To: Xinyuan Company Attn: Mr. Cheng From: Mr. Xia Wei Date：200

29、6/3/20 Fax No: 2533611 Page: 1 Subject: Providing Information Dear Mr. Cheng, It was a pleasure meeting you this week and learning of your interest in our promoting project. Please find enclosed detailed information of our special promotion plan for April. Thank you for your kind attention and I loo

30、k forward to your prompt reply. Best regards, Xia Wei,1. Please fax us your confirmation ( 以便我们立即包装货物 ). 2. We will note that these quotations are open for a week only, (由于市场价格波动频繁) 3. They are a firm ( 信誉良好, 资金雄厚, 偿债及时 ). 4. If your shirts agree with the taste of our market, ( 我们有信心向你们订购一批试销 ) 5. W

31、e can assure you that ( 料子质量上乘 ).,1. Please fax us your confirmation so that we can pack the goods promptly 2. We will note that these quotations are open for a week only, owing to the frequent fluctuation of the market price 3 . They are a firm with good reputation, sound finance and prompt payment 4. If your shirts agree with the taste of our market, we feel confident of placing a trial order with you 5. We can assure you that the material is of the finest quality,Our offer is subject to change without notice.我方报价如有变更不另通知。 If you thin