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1、Task 1,Work in pairs. Talk about job application and answer the questions below.,Approaching Workplace,Back,Work in pairs. Answer the following questions.,1. Can you name some of the websites and newspapers that provide recruitment advertisement? 2. What are the steps for applying for a job?,Task 2,

2、The most popular websites that advertise jobs are , , and classified posts published every day by local newspapers such as Guangzhou Daily and South China Daily.,Once you have selected the post that you want to apply for, you send your resume with a cover letter to the employers, and then wait for t

3、heir interview.,Back,3. What is a resume / CV? 4. What do you know about job interviews?,A resume or CV is a document that contains a summary of relevant job experiences and education. The resume /CV is usually the first thing that a potential employer looks at regarding the job seeker, and the empl

4、oyer often uses the resume to screen applicants.,A job interview is a conversation, which occurs between a potential employer and a job applicant. During the job interview, the employer hopes to determine whether the applicant is suitable for the job, while the applicant tries to learn more about th

5、e position while also impressing the employer.,Back,Task 2,5. Have you ever applied for a summer job before? Share with your classmates your experience or story of the job interview.,Free answers.,Back,Task 2,Workplace Communication,Back,You will hear five statements. Listen to them carefully and ma

6、tch each statement with the corresponding picture.,c,d,a,e,b,Back,Listen to the statements again and decide whether these sentences are “Right” or “Wrong”. If there is not enough information to choose “Right” or “Wrong”, choose “Not mentioned”.,1. Tom is applying for the position of HR Manager. a. R

7、ight. b. Wrong. c. Not mentioned. 2. Susan is filling in a registration form and will return it to the HR Department. a. Right.b. Wrong.c. Not mentioned.,Back,3. Celia is being interviewed by the interviewers. a. Right.b. Wrong.c. Not mentioned. 4. Mike is fed up with his current job, and he is thin

8、king about changing a job. a. Right.b. Wrong.c. Not mentioned. 5. Mary is an HR manager, and her responsibility is to manage personnel affairs of the company. a. Right.b. Wrong.c. Not mentioned.,Scripts,Back,Use the Right Word,Here are two groups of words frequently used in recruitment. In each grou

9、p, delete one word which does not go with the one in the circle.,an interview,attend,have,receive,prepare for,Back,apply for,an interview,a job,a vacancy,a position,1. Tom is applying for the position of Sales Manager. 2. Susan is filling in an application form and will return it to the HR Departmen

10、t. 3. Celia is being interviewed by the interviewers. 4. Mikeisfedupwithhiscurrentjob, andhe is thinking about changing a job. 5. Mary is an HR manager, and she is responsible for managing personnel affairs of the company.,Scripts,Back,Listening In,Situation: Daniel is applying for the position of S

11、ales Rep. He is interviewed by Miss Lewis, the assistant manager of the HR Department.,Listen to the model dialogue and fill in the blanks with what you hear.,Back,Model Dialogue,Daniel: Good morning, Madam. My name is Daniel Crane. Ive come _, as requested. Helen: Nice to meet you, Mr. Crane. Im He

12、len Lewis, Assistant Manager in the HR Department. Daniel: Nice to meet you, Miss Lewis. Helen: Well, _ are you applying for? Daniel: Im _ the position of Sales Rep. Helen: _ something about your experiences? Daniel: Yes. Im a senior student in Guangzhou Vocational Institute of Commerce, and will gr

13、aduate this summer. I major in Business. During my college years, Im very active, and have successfully organized some important activities on campus. Last summer, I worked part- time as a salesman for a beer factory. Helen: Good. What do you think of your _? Daniel: Im good at communicating with pe

14、ople. I think thats my particular strength, but sometimes I am not very patient. This should be my weakness.,for the interview,what position,applying for,Can you tell me,strength and weakness,Back,Listen to the model dialogue again and check your answers. Then practice the dialogue and try to role-p

15、lay it with your partner. When you role-play it, you are expected to use the Mind Map below, but do NOT look at the model dialogue.,Speaking Out,Scripts,Back,Back,Daniel: Good morning, Madam. My name is Daniel Crane. Ive come for the interview, as requested. Helen:Nice to meet you, Mr. Crane. Im Hel

16、en Lewis, Assistant Manager in the HR Department. Daniel: Nice to meet you, Miss Lewis. Helen: Well, what position are you applying for? Daniel: Im applying for the position of Sales Rep. Helen: Can you tell me something about your experiences? Daniel: Yes. Im a senior student in Guangzhou Vocationa

17、l Institute of Commerce, and will graduate this summer. I major in Business. During my college years, Im very active, and have successfully organized some important activities on campus. Last summer, I worked part-time as a salesman for a beer factory. Helen: Good. What do you think of your strength

18、 and weakness? Daniel: Im good at communicating with people. I think thats my particular strength, but sometimes I am not very patient. This should be my weakness.,Scripts,Back,Listen to the dialogue and fill in the missing information on the following Mind Map.,Situation: Celia is applying for the

19、position of Marketing Assistant. She is interviewed by Mr. White, the HR Manager.,Listening In,Back,relationship with clients,sales assistant,marketing,opportunities,Back,office assistant,Listen to the dialogue again and check your answers. Then role-play it with your partner by using the above Mind

20、 Map.,Speaking Out,Scripts,Back,Mr. White: Well, what position are you applying for? Celia: Im applying for the position of Sales Assistant. Mr. White: Can you tell me something about your experiences? Celia: Sure. I graduated from Lingnan Vocational College in 2010, and my major is marketing. Ive w

21、orked as an office assistant in a small company for three years. Mr. White: Why did you leave your last job? Celia: I want to do something more challenging, and get more opportunities for my personal development. Mr. White: OK. Now, do you have any question to ask me? Celia: Yes, Ive got two questio

22、ns. What is the responsibility of this position? And what is the salary? Mr. White: Well, the responsibility of this position is to help the sales manager maintain the relationship with the clients. And the salary is about 5Ks a month. Celia: Understood. Thanks.,Scripts,Back,Task 1,Read the followin

23、g Mini Text and find the word or expression that matches the context meaning given.,a) _ : something that is successful and achieved after a lot of work or effort b) _ : a process in which you make a judgment about a person or situation c) _ : someone who has a natural ability to be good at somethin

24、g d) _ : to appear by coming out of something or out from behind something e) _ : to give or offer something for a decision to be made by others f) _ : only,accomplishment,assessment,talent,emerge,submit,exclusively,Mini Text,Back,Hiring Process,At P make a prediction 预知,预言 e.g. Theyre predicting he

25、avy rain for tomorrow. 他们预测明天会下大雨。 He often predicts something with great accuracy. 他经常很准确地预测事情。 Structure Analysis: “that how you behaved in the future” is a predicative clause. e.g. The reason was that he was too poor to see a doctor. 原因是他太穷了,看不起病。 Translation: 其逻辑就是,你以往的作为将预测你将来的表现。,(The end),Bac

26、k,Language Points,3. (Para.2) In a traditional interview, you will be asked a series of questions which typically have straight forward answers. a series of: a set of similar things that follow one after another 一系列 e.g. We need to do a series of tests before we do anything else. 在采取任何行动前我们需要进行一系列的测

27、试。 The student always asks his teacher a series of questions. 这个学生总是问他老师一连串的问题。,(To be continued),Back,Language Points,Structure Analysis: “which typically have straight forward answers” is an attributive clause which modifies the antecedent “questions”. Translation: 在传统面试中,你会被问到一系列能得到直接答案的典型问题,(The

28、 end),Back,Language Points,4. (Para.3) In a behavioral interview, an employer has decided what skills are needed in the person they hire and will ask questions to find out if the candidate has those skills. Structure Analysis: “what skills are needed in the person they hire” is an object clause to t

29、he verb “decided”. e.g. I want to know what Tom said. 我想知道汤姆说了什么。 “ if the candidate has those skills” is an object clause to the verb “find out”.,Back,(To be continued),Language Points,e.g. I didnt know if they were satisfied with the arrangement. 我不知道他们对于这次安排是否满意。 Translation: 在行为面试中,雇主已经确定他要雇用的人需

30、要具备哪些技能,就会问一些问题来弄清楚应聘者是否具备这些技能。,(The end),Back,Language Points,5. (Para.3) Instead of asking how you would behave, they will ask how you did behave. The interviewer will want to know how you handled a situation, instead of what you might do in the future. instead of: used for saying that one person,

31、 thing or action replace another 代替;而不是 e.g. I gave him adviceinstead ofmoney. 我给了他忠告,而不是钱。 We should do something instead of just talking about it. 我们不能只是谈论,应该做点什么。,(To be continued),Back,Language Points,handle: to take action in order to deal with a difficult situation 处理;应付 e.g. The government wa

32、s criticized for the way it handled the crisis. 政府处理这一危机的方式受到了批评。 Translation: 面试官会问你过去是怎么做的,而不是问你将来会怎么做。他们想要了解你曾经如何处理过某种状况,而不是你将来可能会怎样去做。,(The end),Back,Language Points,6. (Para.4) Behavioral interview questions will be more pointed, more probing and more specific than traditional interview questio

33、ns. Paraphrase: Compared with traditional interview questions, behavioral interview questions will be more direct, and more tending to find out detailed facts. pointed: direct, because you are determined to get information 直接的;有针对性的 e.g. Be prepared for some very pointed questions. 准备好回答一 些有针对性的问题。,

34、(To be continued),Back,Language Points,more. than.: 比更 e.g. The storm was more violent than we expected. 暴风雨比我们预计的更猛烈。 Lizzie is obviously a lot more intelligent than the other girls. 莉齐显然要比其他女孩聪明得多。 Translation: 行为面试的问题比传统面试的问题更加具体、更有针对性、更加盘根究底。,(The end),Back,Language Points,7. (Para.4) Have you g

35、one above and beyond the call of duty? Paraphrase: Have you ever done any work that is more than your duty? above and beyond the call of duty: more than ones duty 超越职责之外的 e.g. Due to her performance above and beyond the call of duty, she was given a wonderful promotion. 她对工作主动而认真,表现非凡,因此获得了很好的升迁。 Tr

36、anslation: 你有没有做过超出自己职责以外的工作?,Back,(The end),Language Points,8. (Para.4) Have you had to convince a team to work on a project they werent thrilled about? convince: to make someone feel certain that something is true; persuade使信服;说服 e.g. We utterly failed to convince them. 我们根本说服不了他们。 They tried to c

37、onvince him to buy a cheaper car. 他们试图说服他买一辆更便宜的车。 be thrilled about sth.: very pleased and excited about something 做(某事)非常高兴/乐意 e.g. Im not very thrilled about having to do it again. 我不太乐意要重做一次。,(To be continued),Back,Language Points,Structure Analysis: “they werent thrilled about” is an attributiv

38、e clause which modifies the antecedent “project”. Translation: 你有没有说服过一个团队去做一项他们不乐意做的项目呢?,(The end),Back,Language Points,9. (Para.6) Its important to remember that you wont know what type of interview will take place until you are sitting in the interview room. take place: to happen 发生;举行 e.g. The O

39、lympics take place every four years. 奥运会每四年举行一次。 I dont know exactly what took place in the classroom. 我不太清楚教室里究竟发生了什么事。,(To be continued),Back,Language Points,not (.) until: used for stating the point at which something happens 直到才 e.g. They didnt see each other again until the autumn. 他们直到秋天才再次见面。

40、 It was not until a few months later that he knew the story. 直到几个月后,他才知道这故事。,(To be continued),Back,Language Points,Structure Analysis: In the structure of “It is + adj. + to do”, “it” is the formal subject; “to do” is the real subject. e.g. Its important to learn English well. 学好英语很重要。 Its importan

41、t to tell your children youre proud of them. 告诉你的孩子你为他们感到自豪是很重要的。 Translation: 重要的是,你要记住直到你坐在面试室里,你才知道将要进行哪类面试。,(The end),Back,Language Points,10. (Para.7) Prepare stories that illustrate times when you have successfully solved problems or performed memorably. illustrate: to make clear or intelligib

42、le, as by examples举例说明 e.g. The following examples illustrate our approach to customer service. 以下例子说明了我们的客服方式。 In this section, Ill illustrate some of these differences. 在这一节,我将举例说明一些不同之处。,(To be continued),Back,Language Points,Structure Analysis: “when you have successfully solved problems ” is an

43、 attributive clause which modifies the antecedent “times”. e.g. I still remember the day when I first met Jennifer. 我还记得初次见到詹妮弗的那天。 Translation: 准备好一些故事,这些故事能说明你曾经多次成功地解决棘手问题,或者是关于你所做的难忘的事情。,(The end),Back,Language Points,11. (Para.8) You may be able to get a sense of what skills and behavioral char

44、acteristics the employer is seeking from reading the job description and position requirements. Paraphrase: If you read the job description and position requirements before hand, you may be able to understand what skills and behavioral features that the employer is looking for. get a sense of: get a

45、n understanding about sth. 对某事的理解,Back,(To be continued),Language Points,Structure Analysis: “what skills seeking” is an object clause used as the object of “of”. “reading the job description and position requirements” is a gerund phrase used as the object of “from”. Translation: 通过阅读职位描述和职位要求,你能够领悟

46、到雇主在寻求具有什么样的能力和行为特征的人才。,(The end),Back,Translation of Text,行为面试,Para. 1 什么是行为面试?行为面试基于发现被面试者在特定的与工作相关的状况下的表现,其逻辑就是,你以往的作为将预测你将来的表现。也就是说,过去的表现将预示未来的表现。 传统面试与行为面试 Para. 2 在传统面试中,你会被问到一系列能得到直接答案的典型问题,如“你的优点和缺点分别是什么?”或“你遇到的主要的挑战和问题是什么?”或“描述一个典型的工作周。”,Back,Translation of Text,Para. 3 在行为面试中,雇主已经确定他要雇用的人需

47、要具备哪些技能,就会问一些问题来弄清楚应聘者是否具备这些技能。面试官会问你过去是怎么做的,而不是问你将来会怎么做。他们想要了解你曾如何处理过某种状况,而不是你将来可能会怎样去做。 行为面试的问题 Para. 4 行为面试的问题比传统面试的问题更加具体、更有针对性、更加盘根究底:,Back,Translation of Text, 给出一个你曾经运用逻辑解决问题的事例。 举例讲讲你曾实现的目标并告诉我你是怎样实现的。 讲述你曾做的一个不受欢迎的决定,并说明你是怎样实施的。 你有没有做过超出自己职责以外的工作?如果有,是怎么做的? 当你的安排收到干扰,你是怎样做的?举例说明你是怎样处理的。 你有没

48、有说服过一个团队去做一项他们不乐意做的项目呢?你是怎么做的? 你有没有和同事一起应对过一次艰难的处境?是怎样的? 告诉我你如何在压力下有效地工作。,Back,Translation of Text,Para. 5 接下来的问题也会很详细。将会问到你做了什么,说了什么,如何反应的或如何感觉的。 为可能的行为面试做准备 Para. 6 什么才是做准备的最佳方法?重要的是,你要记住直到你坐在面试室里,你才知道将要进行哪类面试。所以,要准备好回答传统面试的问题。,Back,Translation of Text,Para. 7 然后,如果是行为面试,因为你不能确切地知道会被问到什么情况,所以要重拾记忆

49、,回想一些你曾处理过的特殊情况或一直在做的项目。你可以利用这些帮助你构思答案。准备好一些故事,能说明你曾经多次成功地解决棘手问题,或者是关于你所做的难忘的事情。在行为面试中,这些故事都有利于你做出有意义的回应。,Back,Translation of Text,Para. 8 最后,回顾一下职位描述(如果你有的话),或者招聘布告或广告。通过阅读职位描述和职位要求,你能够领悟到雇主在寻求具有什么样的能力和行为特征的人才。如需更多信息,可访问公司网页的人力资源专栏。,Back,Task 1,1. What is the logic of a behavioral interview? 2. Wha

50、t is the difference between a traditional interview and a behavioral interview?,Comprehension,Work in pairs and answer the following questions according to the Text.,The logic of a behavioral interview is that past performance predicts future performance.,Traditional interview questions usually have

51、 straight forward answers while behavioral interview questions are more pointed, more probing, and more specific.,Back,Task 1,3. How can you prepare for a traditional interview? 4. How can you prepare for a behavioral interview?,Comprehension,For a traditional interview, we just prepare answers to t

52、raditional questions.,For a behavioral interview, there is no direct answer. We should refresh our memory, consider special situations weve dealt with and projects weve worked on, and prepare our success stories.,Back,Task 1,5. How can we know what skills and behavioral characteristics the employer

53、is seeking?,Comprehension,We can know what skills and behavioral characteristics the employer is seeking from the job description and position requirements.,Back,Task 2,1. Behavioral interview is more about discovering _. a. how the interviewee acted in specific situations b. the background of the i

54、nterviewee c. what the interviewee knows about the company d. the personality of the interviewee,Comprehension,Choose the best answer to the following questions.,Back,2. Behavioral interviews use _. a. past goals to predict future performance b. past aims to predict future performance c. past perfor

55、mance to predict future performance d. past honors to predict future performance 3. What sort of questions will be asked in a traditional interview? a. Questions that typically have straight forward answers. b. Questions that do not have typically straight forward answers. c. Questions that aim at p

56、ersonal information. d. Questions about your problem-solving skills.,Back,4. In a behavioral interview, you might be asked _. a. how you behaved b. how you handled a situation c. how you managed to solve problems among colleagues d. all of the above 5. Which one of the questions are you most likely

57、to be asked in a behavioral interview? a. If two members in the group have argument, how would you solve that? b. Give an example of a goal you reached and tell how you achieved it. c. What would you do, when you discover your colleagues steal confidential information? d. All of the above.,Back,6. I

58、f you go to an interview, which type of interview should you prepare for? a. Traditional interview. b. Behavioral interview. c. Both types of interview. d. Neither.,Back,Syndicate Activities,Back,Action One,Back,Procedure for Recruiting New Staff,Action One,Back,Procedure for Recruiting New Staff,Action One,Before the Recruitment,1.,2.,3.,4.,Coordinate with department managers and identify their needs for new staff;,Make the recruiting plan and have it approved by the General Manager;,Work out

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