ISO14000培训资料01.ppt

1、欢迎参加 ISO 14000 培训WELCOME TO ISO 14000,环境管理体系概要ENVIRONMENTAL MANAGEMENT SYSTEM OVERVIEW,法务知财室/黄丽华,培训目的OBJECTIVE OF THIS PROGRAMME,使员工知道 Make employees aware of : ISO14000产生的背景。 The background of ISO 14000. ISO14000是什么?/ISO14001又是什么? What is ISO14000? / What is ISO14001? 遵守ISO14001环境体系要求是公司的追求。 HONDA

2、LOCKs pursuit of ISO 14001 conformance. 公司的环境方针。 HONDA LOCKs Environmental Policy. ISO14001主要要素。 The major elements of ISO 14001. 遵守环境方针、程序及环境管理体系要求的重要性。 The importance of conformance with the environmental policy and procedures as well as the requirements of the environmental management system. 工作中

3、实际或潜在的重大环境影响。 The significant environmental impacts, actual or potential, on work activities. 个人工作改进所带来的环境效益。 The environmental benefits of improved personal performance.,ISO 14000 产生背景 The BACKGROUND OF ISO 14000,环境背景：如：八大公害、全球变暖、海洋污染、能源消耗严重，等等； Environmental background: such as: eight social effec

4、ts of pollution, worldwide warming, sea pollution, serious energy consuming, etc. 贸易背景：绿色贸易壁垒； Trade background: Green trade bulwark. 管理背景：ISO9000的成功运行，人们环境 保护意识的提高。 Management background: Successful operation of ISO9000; improving environmental awareness of people.,ISO 14000 是什么 ? WHAT IS ISO 14000

5、 ?,国际标准组织发布的一系列的关于公司环境管理的标准。 A series of standards published by the International Organization for Standardization to help companies manage their impacts on environment.,ISO 14001 是什么 ? WHAT IS ISO 14001 ?,环境管理体系标准 The Environmental Management System (EMS) Standard 此标准的认证与ISO9001：2000过程及步骤一样。 We get

6、 certified to this standard just like ISO 9001:2000.,ISO 14000系列标准的特点 ISO14000 standard traits,全员参与 All people participate in 广泛适用 Extensive application 灵活兼容 Flexible compatibility 全过程预防 Whole process prevention 持续改进 Continual improvement.,为什么公司想取得 ISO 14001 认证 ? WHY DOES HONDA LOCK WANT TO CONFORM

7、TO ISO 14001 ?,改善环境管理运作，减少环境事故发生。 Improve operational performance and limit liabilities. 提高企业的市场竞争性 Increase marketability. 向外部展示良好的企业形象 Demonstrate sound environmental performance to : - 顾客 Customers - 投资者 Investors - 员工 Employees - 政府机构 Government Agencies - 社区 Community,ISO14001包括哪些内容 ? WHAT DOES

8、 ISO 14001 CONTAIN ?,范围 Scope 引用标准 Normative References 术语及定义 Terms and Definitions 环境管理体系要求 Environmental Management System Requirements 4.1 总要求 General Requirements 4.2 环境方针 Environmental Policy 4.3 策划 Planning 4.4 实施与运行 Implementation and Operation 4.5 检查 Checking 4.6 管理评审 Management Review,4.1 环

9、境管理体系总要求Environmental Management System General Requirements,做 Do 实施与运行 Implementation and Operation,环境方针 Environmental Policy,措施 Act管理评审Management Review,检查 Check 检查与纠正措施Checking and Corrective Action,计划 Plan 策划 Planning,持续改进 Continuous Improvement,P - D - C - A,环境方针,本田制锁 作为2轮车、4轮车的零件从塑形到完成的一系列生产中，

10、我们通过的各部工作活 动经常要努力提高环境保护工作。为了满足此追求，公司及全体员工一致承诺遵 守以下环境实践，包括: 遵守环境法遵守相关的环境保护法律法规，以及公司已经规定要求遵守的其它 事项。更要持有与地方共存的想法，制定自主管理基准和预防环 境污染； 节能降消耗在工作活动的各领域，要努力提高技术力、制造力和管理能力，从 而推进节省资源、节约能源的步伐，为保护环境做出贡献； 科技控污染通过稳步前进，生产加工程序的改善，应该防止，减少或降低生产 废弃物的产生，随着实行适当的管理、处理的同时，也要积极持 续地进行废物再回收、利用； 全员共参与实施环境教育和公司活动，要对全体职员深入进行环境方针的

11、理解 和环境信息的普及，并让其参与到环境保护的活动中去； 改进持续上把握公司的事业活动对环境的影响，在技术上、经济上可行的范围 内制定环境方针、目标。要明白涉及制品的环境管理系统的持续 改善； 体系渐完善通过全员参与环保体系的建设，运用P-D-C-A管理方法持续改进 并不断完善。 批准 : 总经理,4.2,环境方针承诺Key Policy Commitments,遵守环境法 Obey the Law 节能降消耗 Safe Nature Reduce Waste 科技控污染 Prevent Pollution 改进持续上 Improve Continuously,4.3策划 Planning,4

12、.3.1 环境因素 Environmental Aspects 公司的活动能与环境发生 作用的要素。 Element of a plants activity that can interact with the environment. 具有或能够产生重大环境影响的环境因素叫重大环境因素。 An environmental aspect which has or can have a significant environmental impact is known as Significant Environmental Aspect. 根据重大环境因素建立目标。 Projects to

13、meet our objectives are built around the Significant Aspects. 环境因素识别与评价规定在HLG-EP02文件中。 Procedures to develop Environmental Aspects are found in HLG-EP02.,我们工作中涉及到哪些环境因素,识别重大环境因素Identifying Significant Environmental Aspects,a. 对大气的排放 Emission to Air,b. 对水体的排放 Releases to Water,c. 土地污染 Contamination o

14、f Land,d. 废弃物管理 Waste Management,d-1.废弃物的分类 Classification of waste,可回收的废弃物。 比如: 玻璃、纸箱、金属类、报纸 Recycle waste Such as: glasses, cartons, metals, newspaper, etc. 不可回收的废弃物。 比如: 果皮、纸屑、香烟、口香糖 Non-recycle waste Such as: seed capsule, paper, cigarette, chewing gum, etc. 危险不可回收的废弃物。 比如: 灯管、电池、含油布碎物 Hazard wa

15、ste Such as: light pipe, battery, bits and pieces with oilcloth, etc.,d-2.废弃物的处置,第一步:各个部门按要求分类、收集废弃物 1st-Each department performs classification and collection according to requirement 第二步:废弃物按要求暂时储存 2nd-According to requirement to temporarily store waste 第三步:向有资格的收购商转移废弃物 3rd-Transfer waste to qual

16、ified purchaser 备注： 废弃物的管理程序规定在HLG-EP12等文件中. Remark: Waste management procedure stipulation is within HLG-EP12 document.,e. 原材料及自然资源的利用 Use of Raw Materials and Natural Resources,提炼黄金涉及汞的使用 EXTRACTION OF GOLD INVOLVES USE OF MERCURY,采矿 MINING,f. 地方及社区问题 Other Local Environmental and Community Issues

17、,淹没低凹土地 FLOODING OF LOW LYING LAND,一些物质的危害,这些废弃的产品内，不同程度地含有各种有毒持久性化学物质 和重金属，给人类健康和环境带来了严重影响。 例如: Lead:铅-CRT(显示器)中通常含有48磅铅。焊接也大部分是用 铅，铅有可能从设备中渗透入土壤后，造成土壤污染。 铅对肾脏、神经与生殖系统有毒害，会抑制儿童与胎儿 的智力发展。 Mercury:汞-纯平显示器中的光球、开关与印刷无线电路板中 都含有汞。量比较大的汞污染会导致大脑与肾脏 损坏，还会通过母乳影响胎儿发育。 c. Plastics:塑料-平均每台电脑有13.8磅塑料（含PVC，聚氯乙 烯）

18、。当PVC被燃烧至一定温度范围内，它会产 生二恶英，二恶英是严重的致癌物。,4.3 策划 Planning,4.3.2 法律与其它要求 Legal and Other Requirements - 国际条约 International Agreement - 国家 State - 地方 Local - 顾客 Customer 4.3.3 目标、指标和方案 Objectives, Targets and Programmes - 由环境管理委员会制定 Generated by Environmental Management Committee (EMC),4.4 实施与运行Implementa

19、tion and Operation,4.4.1 资源、作用、职责 及权限 Resources, Roles, Responsibility and Authority 4.4.2 能力、培训和意识 Competence, Training, and Awareness 4.4.3 信息交流 Communication - 内部交流 Internal Communication - 外部交流 External Communication,GM / CEM,EMR,CFT, Proj Mgr, Envtl Coor,4.4 实施与运行Implementation and Operation,4.

20、4.4 文件 Documentation - 环境管理体系手册、 程序及环境作业指导书 EMS Manual, Procedures, Environmental Instructions 4.4.5 文件控制 Control of Documents 4.4.6 运行控制 Operational Control 4.4.7 应急准备和响应 Emergency Preparedness and Response,4.5 检查 Checking,4.5.1 监测和测量 Monitoring and Measurement - 运行控制记录 Operational Control Summary

21、- 详细的行动和职责 Detailed actions and responsibilities - 可在CCC/ISO管理课查阅 Available from CCC/ISO Managemental DEPT. 4.5.2 符合性评价 Evaluation of Compliance - 法律和其它要求的符合性 Compliance with the legal and other requirements - 可在CCC/ISO管理课查阅更新过的法律法规一览表 Updated list of laws are available from CCC/ISO Managemental DEP

22、T 4.5.3 不符合、纠正与预防措施 Nonconformity, Corrective Action and Preventive Action - 产品过程中环境不符合问题，可能由发现部门或课提出NC Process issues are addressed by finding DEPT - 内审发现的不符合由CCC/ISO管理课发出 Requirement issues from internal audit are addressed by CCC/ISO Managemental DEPT,4.5 检查 Checking,4.5.4 记录控制 Control of Records

23、 - 内审报告 Internal Audit Reports - 校验记录 Calibration Records - 纠正措施记录 Corrective Action Records - 员工培训记录 Employee Training Records 4.5.5 内部审核 Internal Audit,4.6 管理评审 Management Review,公司的管理层应 Organizations management shall : 定期评审环境管理体系的适合性、 充分性、有效性。 Periodically review the EMS for suita- bility, adequa

24、cy and effectiveness. 提出是否修改方针、目标及环境管理 体系其它不完善的方面。 Address the possible need for changes to policy, objectives and other elements of the EMS. 评审审核结果、更改情况以及持续改 进的承诺。 This will be done in the light of audit results, changing circumstances and commitment to continual improvement. 这些评审应形成文件。 This review

25、 shall be documented.,我们如何运行维护ISO14001体系?HOW CAN WE ACTUALIZE ISO 14001 ?,ISO 14001实施过程 Implementation Process Step 1. 组成团队 Team Formation Step 2. 开展ISO14001培训 ISO 14001 Training Step 3. 评估目前状况 Current Situation Evaluation Step 4. 实施 Implementation Step 5. 内审 Internal Audit Step 6. 纠正措施 Corrective A

26、ction Step 7. 第三方认证审核 Third Party Certification Audit Step 8. 纠正措施 Corrective Action Step 9. 持续改进(管理评审) System Support Continuous Improvement (Management Audit),ISO14001实施过程ISO 14001 IMPLEMENTATION PROCESS,Step 2. 组成团队 Team Formation ISO项目组由以下组成 ISO Project Team consists of : - 项目组长 Project Team Lea

27、der - 管理代表 Management Representative - 每个部门代表 Representative from each section 思考 Questions to Ponder - 谁是ISO14001管理者代表 ? Who will be the ISO 14001 Management Representative ? - 工作组包括哪些人 ? Who will be involved in the working group ?,ISO 14001实施过程ISO 14001 IMPLEMENTATION PROCESS,Step 3. ISO 14001 培训

28、Training 员工培训 Employees Training 主要人员培训 Training of key project members - 内审员培训 Internal Auditors Training 思考 Questions to Ponder - 你们部门的内审员是谁 ? Who will be your sections Internal Auditors ? - 你愿意支持培训活动吗 ? Are you willing to support the training activities ?,ISO 14001实施过程ISO 14001 IMPLEMENTATION PRO

29、CESS,Step 4. 评估目前状况 Current Situation Evaluation 对照ISO14001要求评价目前环境 体系:文件的完整.环境因素的识别 目标指标方案的实施.记录的保存. 等等. Evaluate current environmental system against ISO 14001 requirements. Such as 思考 Question to Ponder 在我们系统中还缺ISO14001 什么 元素 ? What element of 14001 is absent in our system ?,ISO 14001实施过程ISO 1400

30、1 IMPLEMENTATION PROCESS,Step 5. 实施 Implementation 5-1.规定各个部门的环境代表 或负责人。 Stipulate environmental representative and responsible person of each department. 5-2.用文件等形式来规定运行 控制系统。 The operational control system should be defined in documentation.,ISO 14001实施过程ISO 14001 IMPLEMENTATION PROCESS,5-3. 做好日常的

31、环境管理工作.如:绿色 采购. 污染物控制. 废弃物管理. 法 律法规及顾客要求评价. 员工环境 意识培训 Do well the daily Environmental management works, such as: green purchasing, pollution control, waste management, legislations and regulations and customer requirement evaluation, staff environmental awareness training, etc. 5-4. 建立、控制及保留监控的记录。 M

32、onitoring records should be established, controlled and maintained. 思考 Question to Ponder 我们需要将体系及程序形成文件到何种度 ? Up to what extent do we have to document our,system and procedure ?,ISO 14001 实施过程ISO 14001 IMPLEMENTATION PROCESS,Step 6. 内审 Internal Audit 必须开展内审以改进和维持体系。 必须记住: 审核不是对细小的问题 挑毛病，处罚员工，找员工的错。

33、 Internal Audits must be carried out to improve and maintain the system. It should be remembered that audit is not to nit-pick on unimportant details, punish employees for mistakes, or find fault with the employees. 思考 Question to Ponder 你能对审核员寻找改进的证据提供 配合吗 ? Can you accommodate auditors who will lo

34、ok for something to improve ?,ISO 14001实施过程ISO 14001 IMPLEMENTATION PROCESS,内审的关键程序: Key procedure of internal audit: 内审的策划 Internal planning 内审准备会议 Internal preparation meeting 根据检查表或现场情况审查 According to checklist or site status to check 末次会议,提出不符合项 Closing meeting, presenting nonconformity 跟踪验证 Fol

35、low-up for verification 内审报告 Internal audit report,ISO 14001实施过程ISO 14001 IMPLEMENTATION PROCESS,Step 7. 纠正和预防措施 Corrective and Preventive Action 审核后找出不符合的根本原因。 确定解决方案并预防其再次发 生。 Find the root cause of non-conformity detected after the audit. Determine solution to prevent it from re-occurring, and im

36、prove the system. 思考 Question to Ponder 如果发现了一个不符合，你会采 取必要的纠正/预防措施吗 ? If a non-conformity is reported, will you implement the necessary corrective and/or preventive action ?,ISO 14001实施过程ISO 14001 IMPLEMENTATION PROCESS,Step 8. 第三方认证审核 Third Party Certification Audit 根据标准的要求,第三方每年会进行一 次监督检查，会检查相关文件及

37、环境因 素情况,以评价公司的ISO14001体系运 行正常. Pre-Assessment audit is being performed to assess the readiness of the organization before actual certification audit. Documentation and environmental aspects of the system will be checked : - 对大气的排放 Emissions to Air - 对水体及土地的排放 Releases to water and land - 自然资源及能源的使用

38、Use of natural raw materials, natural resources, and energy. - 释放的能量，如热、辐射及震动 Energy emitted, eg heat, radiation, vibration. - 废弃物及副产品 Waste and by-products, and,- 物理特性，如尺寸、形状、颜色 及外观 Physical attributes, eg size, shape, colour, appearance. 思考 Question to Ponder -我们已经改善以上各方面吗？ Have we already improve

39、d the above aspects?,ISO 14001实施过程ISO 14001 IMPLEMENTATION PROCESS,审核员会看一些重要的地方 Some of the important areas auditors will look for will be the : - 环境因素实际状况 Actual Condition of Envtl Aspects - 法律法规要求的符合性记录 Records of Compliance with Legal and Other Requirements - 目标、指标及方案的实施情况 Objectives,Targets, Pro

40、grammes Implementation - 监视和测量 Monitoring and Meas. - 内审报告 Internal Audit Reports - 纠正/预防措施证据 Corrective and Preventive Action Evidence - 管理评审 Management Review - 能力、培训、意识和记录 Competence, Training, Awareness and Records - 其它相关记录 Other relevant documents,- 被审查者应做笔记，不要和审核员争 吵，（仅是解释和澄清），没有问到 的地方，不要提供太多信

41、息。 Auditee should take note not to argue with auditor (explain and clarify only), and not to volunteer too much info unless being asked. 思考 Question to Ponder 我们能够获得ISO 14001认证吗? Can we achieve the ISO 14001 Certification ?,ISO 14001实施过程ISO 14001 IMPLEMENTATION PROCESS,Step 9 . 纠正和预防措施 Corrective an

42、d Preventive Action 如果发现不符合，照第七 点做。 If non-conformance were found, perform Step 7. 思考 Question to Ponder 我们能在八至十个月做到吗? Can we make it in 8 or 10 months ?,ISO 14001实施过程ISO 9000 IMPLEMENTATION PROCESS,Step 10. 体系持续改进 (管理评审) System Support Continuous Improvement 通过开展常规的法律法规符合性评审 及环境因素识别，在规定的时间间隔 开展内审和管

43、理评审以维持体系，根 据顾客反馈，进行持续改进。 Maintain the system by carrying-out regular review of legal compliance and identification of environmental aspects, internal audit and management reviews at appropriate intervals. Have continuous improvement based on customers feedback. 思考 Question to Ponder 我们能持续改善及保持环境管理体系

44、 吗 ? Can we continuously improve and maintain it ?,ISO 14001实施过程ISO 9000 IMPLEMENTATION PROCESS,公司的管理层应 Organizations management shall : 定期评审环境管理体系的适合性、 充分性、有效性。 Periodically review the EMS for suita- bility, adequacy and effectiveness. 提出是否修改方针、目标及环境管理 体系其它不完善的方面。 Address the possible need for changes to policy, objectives and other elements of the EMS. 评审审核结果、更改情况以及持续改 进的承诺。 This will be done in the light of audit results, changing circumstances and commitment to continual improvement. 这些评审应形成文件。 This review shall be documented.,总结 SUMMARY,ISO 14001 国际环境管理体系标准 International S