GE 原版六西格玛资料.ppt

1、Introduction to Six Sigma,As a good building requires a strong foundation, so does Six Sigma. The Six Sigma foundation is built upon metrics and process improvement methodologies.,After completing this chapter, you will be able to:,Identify benefits of Six Sigma to GEMS and you as an employee Define

2、 basic Six Sigma terms and concepts Distinguish between the DMADV and DMAIC methodologies,Why Six Sigma?,Benefits to GEMS,Benefits to Customer,Benefits to Employees,Through statistical measurement, business strategy, and philosophy, GE can deliver higher quality, lower cost products on time . increa

3、sing customer satisfaction. World-class quality is our next great opportunity and we will focus on Six Sigma for the next generation of our careers. The Six Sigma opportunity for Medical Systems is a $250 million cost reduction opportunity. The Six Sigma opportunity for GE Company is a $3 billion co

4、st reduction opportunity.,A win for the customer, a win for us, a win for GE,What Does Six Sigma Mean to GE & GEMS,Results from 6 Sigma,3 Billion$ in 2000 Customers & Shareholders Love It!,1997Performix X-ray Tube 1998LightSpeed CTSmall Motor productsUltem 1285 Spectra Gas Range 1999 Spectra Electri

5、c RangeAdvantium Speed OvenTriton DishwasherCeramic Metal Halide LampsT5 Fluorescent LampSigna OpenSpeed MROQ 1050C for Compact DiscAC6000 Locomotive,2000 or later New Designs 5000 Projects focused onNew 6 Sigma Technology & New Processes to the GE Businesses,Products from 6 Sigma,All of GE Products

6、 Designed for Six Sigma,Unparalleled Resolution in a Fraction of the Time,HEAD,SPINE,CHESTABDOMENPELVIS,LIVER,1 minute,19 seconds,9 million,2 minutes,15 seconds,1 million,3 minutes,17 seconds,4 million,20 seconds,06 seconds,6 million,Exam Time Before,Exam Time After,Procedures per Year,GEMS LightSpe

7、ed CT Scanner,Abdomen: liver, spine, kidney,Head: skull, brain,Image Speeds,Products from 6 Sigma,Hospitals Love ItBetter Quality - 10 x more reliableHigher Revenues - more throughputNew technology first - better image quality Patients Love It More Reliable & Earlier diagnosis Improved comfort - sho

8、rter exam time GE Shareholders Love It Higher Revenues - up more than 50%,GEMS LightSpeed CT Scanner,Products from 6 Sigma,Exceeding All of the Customers Expectations,Deliver Quality Care Emphasis on customer service/satisfaction Latest technology,At Lower Cost Productivity Less system downtime Less

9、 time per procedure New equipment delivered on-time, complete Lower total life cycle costs Acquisition & Financing Service - responsiveness to minimize downtime Operating expenses - e.g., x-ray tubes Upgradeability or resale value,Why Six Sigma? - Evolving Customer Needs,The Six Sigma Organization,G

10、reenbelts Apply Six Sigma tools and methodology in everyday work.,Champions,GM Global Quality,Kathy Roedel,Help choose projects, interview Black Belt candidates, tie projects to business needs. Remove barriers and drive Six Sigma into the culture of their functions.,Develop tools and teaching materials. Conduct training and communication sessions. Mentor Blac