lean——continuous process improvement.ppt

1、Lean - Continuous Process Improvement,Transforming your organization one process at a time State of Minnesota - Enterprise Lean,天马行空官方博客： ；QQ:1318241189；QQ群：175569632,Lean: A rose by any other name,天马行空官方博客： ；QQ:1318241189；QQ群：175569632,Why this? Why now?,It will help your organization consistently

2、perform at a high level It improves employee morale It can reduce costs, improve customer satisfaction It helps your organization adapt to changes in technology, customer expectations and workforce turnover,What is it?,Its the 3 Ps,Purpose why does the process exist? Do we know what were getting, an

3、d what we need from the process? People do we have trained people doing the right task, at the right time, in the right way? Process improvement is the process designed and managed to optimize the outputs desired from the process? Is the workplace oriented to maximize the performance of the process?

4、,Improvement purpose,Do we need to reduce cycle time? Do we need to improve quality? Do we need to reduce costs?,How many widgets per day are we making? How do we control and manage variation to reduce errors/defects Can we make the same number with less cost,People,Do your people know their job? Is

5、 the work theyre doing value-added? Is there a standard work procedure for each step of the process? Do we have worker-watchers? Are your people physically situated in a way that allows them to efficiently participate in the process?,Process improvement,Do we periodically take an in-depth review of

6、the current process? Do we examine our process for work wasters? (handoffs, waits, rework, multiple reviews, down time?) Do we have in-process measures that tell us how well the process is performing?,Basics of Process Improvement,Involve the people who work in, and are most familiar with, the proce

7、ss Establish order through 5S (sort, straighten, scrub, systematize, standardize) Map out the as is process, include all steps, waits, handoffs, and review cycles Define goals for the improvement effort (e.g. reduce cycle time by 50%, reduce defects rework by 50%) Create a new process; focus on elim

8、inating work wasters, wait, handoffs, etc.,Sustaining the Improvement,Document standardized work insure all employees know and follow the process Measure and report on the process outputs Keep leadership involved and aware of how the process is performing is the process continuing to meet the establis