酒店预定管理系统开题报告

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21、d government leading cadres w ork of important laws and regulations within.题目天汉王朝酒店预定管理系统一、选题的目的及研究意义1、选题的目的： 为了方便酒店的管理，客户订房，提高工作人员的工作效率并且能更好更准确的为顾客服务，开发一个完善的酒店管理系统十分必要。本课题的主要目的就是开发一个实用的完善的酒店管理系统，以满足广大用户和酒店的需要。2、选题的研究意义：近年，随着社会的发展，人们旅行、办公、甚至约会等都越来越离不开酒店。酒店数量和质量的提升越来越快，但是要想更好更快的为顾客服务，酒店的管理也十分重要，在当今这个

22、信息化的时代，酒店必须要有一套功能强大，可靠，方便的平台处理日长业务，使工作简化，得到统一的管理。利用这平台还可以更好的开展业务，建立企业与客户、企业与酒店之间的良好信任关系。所以开发一套实用的酒店客房管理系统是酒店和顾客乃至高速发展的社会共同的需求；通过这个平台，可以使酒店预订业务和效益在原有台阶上迈入一个新的阶段。二、综述与本课题相关领域的研究现状、发展趋势、研究方法及应用领域等1、与该领域相关的国内外的研究现状：酒店预订业是旅游业的一个细小的分支，在西方发达国家是已经形成体系的成熟行业，该行业立足于服务广大顾客和消费者，为人们出行带来方便。中国国家旅游局的数据表明，2002 年中国旅游总

23、支出约为3880 亿人民币（约合470 亿美元），同时，中国互联网络信息中心内部统计表明，截止2006 年 3 月，中国的互联网用户接近2 亿人，通过互联网查询酒店信息，预订客房的人数也越来越多。这表明酒店预订业务在国内得到非常迅速的发展，并且出现了很多具有一点规模的专业化的酒店预订系统的定制公司，这在中国的旅游业的主力军中处于极具竞争力的地位，拓展出了旅游业的一片新天地。2、良好的发展趋势：在中国该行业确实刚刚起步的新型的行业，才刚从社会的需要中被慢慢的应用起来，近几年来，中国经济得到了飞速发展，中国的旅游业也随之出现渐好的局面，并且在在人们的迫切需要中飞速发展。然而，随之出现的问题也慢慢的

24、浮现在消费者的眼前，对于某些旅游旺季，特别是五一、十一两个黄金周，对于酒店客房的紧张，房源的缺少，房价的陡增都给外出旅游的游客造成了困扰。那么酒店预订管理系统会帮助游客解决游客找不到和订不到放的困难和窘境，尤其值得一提的是房价要比旅游淡季来的更为实惠。由于现在的电子商务业的发达，人们对电子商务的意识不断加强，酒店的网上预订已成为人们外出旅游选择中的大趋之势，也必将酒店在未来的业务发展方向和销售手段。然而，现在目前国内的酒店预订系统已经处于起步发展阶段，并且有良好的发展趋势，但任然有很大的市场空缺，目前来说投入的资本和深入度还不够，相信随着时间的推移，各方面的资本都会相继的涌入这个新兴行业，优越

25、性会慢慢的显现出来，而且随着竞争的加大，这个行业一定会逐渐的繁荣和发展。3、研究方法及应用领域：由于目前国内旅游业发达，所以相关产业较全面，酒点规模不等、数量较多、 分布较广， 利于实地考察。 可通过与相关人员当面了解酒店具体事务，以利于系统完善。关于编程的计算机专业问题，可请教老师，也可查询相关书籍和上网查询。该系统的开发和研究主要应用于各种不同规格的酒店行业和部分与酒店相关的餐饮行业中，为酒店管理预订提供方便，减轻酒店工作人员的工作负担，并且解决外出游客和需要住房的其他人群房难找、订房难的问题；并在目前的网络环境下，实现人在家，先订房的现代化生活，彻底根除人们外出对住宿的担忧，解决人们心中

26、的困惑。.三、对本课题将要解决的主要问题及解决问题的思路与方法、拟采用的研究方法（技术路线）或设计（实验）方案进行说明1、主要问题：本系统主要内容及主要功能如下：(1) 酒店客房管理，包括客房类别，客房信息编辑，修改，删除，客房信息查询；(2) 客房预订管理，实现客户对客房的预订及管理员的管理；(3) 客人入住管理，包括入住信息登记，身份证录入，换房，入住查询等；(4) 客户结账退房管理，实现客户的退房结账功能；(5) 各类信息的查询，包括客房信息查询，预订查询，客人入住状态查询等功能；(6) 统计查询功能，系统根据时间，客房类型等信息对入住情况和效益进行统计，根据需求是否生成统计报表；(7) 良好的用户界面；2、解决问题思路：本系统采用软件开发的标准模型，瀑布模型进行开发，按照瀑布模型的步骤进行逐步开发，在一定时间内完成相应的功能模块。遇到对应的模块技术问题，可以咨询老师，参考技术方面的书籍或者通过互联网查询相关技术，以解决遇到的问题。3、拟采用的研究方法：本系统采用软件开发技术中的基本方法，用迭代的方式完成，逐步细化软