质量管理工具treediagram

1、Constructing the Tree DiagramStep 1 Choose the GoalStep 2 Assemble the Right Team Step 3 Generate Major Headings Step 4 Break into DetailStep 5 Review Completed TreeTree 5 1995 GOAL /QPCTree Diagram EssentialsKey Success BehaviorsWelcome complexity by revealing its structureKnow that getting “stuck”

2、 is just a temporary conditionKnow when to stop “branching” the TreeSteps at a Glance: TreeCG p. 207StartChoose thegoal statementAssemble the right teamGenerate major Tree headingsGet consensus on goal statement YesStuck?No NoHelp achieve firstlevel?YesHelp achieve previous level?Y esReached assigna

3、ble task?YesAll branches complete?NoNoNoRevise levelReviewTree DiagramDevelop next levelDevelop second level of detailConstruct “Action Affinity”Use Affinity headers for Tree headingsFinalize Tree YesStep-by-Step ConstructionMJII p. 156Step 1Choose the GoalGoal: Increase workplace suggestionsStep-by

4、-Step ConstructionMJII p. 158Step 3Generate Major HeadingsIncrease workplace suggestionsCreate a workable processGoalMeansCreate capabilityMeasure resultsProvide recognitionStep-by-Step ConstructionMJII p. 159Step 4Break into DetailCreate a workable processGo onlineHow?Create simple input systemProv

5、ide single-pagedocumentation 1995 GOAL /QPCTree 6GoalMeansCreate capabilityIncrease workplace suggestionsStreamlineevaluationDo local evaluationMake evaluation a key manager responsibility Create quick implementationProvide a projectedimplementation dateat time of approval Make approved suggestions

6、monthlyProvide informationSupply cost dataWhy?Tree ExampleMJII pp. 163164Improve Business Planning InteractionGoalDevelop procedures to assure team effectivenessImprove interaction among functional areas representedin the group, in the creation andimplementation of an effective business planUndersta

7、nd goals & roles of other areasMake group meetings more effectiveProvide system tocommunicate progressUnderstand regional and functional objectivesImprove understanding of other functional areasInteraction must occur with regular frequency Write and circulate meeting minutesPublish and adhere to age

8、nda, with team inputRequire each function to periodically report status Establish method of communicating progress or problems Distribute tracking charts of team performanceDefine objectives and role of the groupManagement decisions affecting group must be communicated ASAP All functional areas must

9、 be represented and contributeEach functional area to explain/discuss division objectivesHave “field trips” to different functional areasDevelop matrix of evaluation and rewards by functional areasRotate associates among functionsInteraction techniquesShow functional interdependencies in plan develo

10、pmentUse consensus- building techniques in plan development and implementationEach function shows its plan to fulfill overall plan Identify relationships and dependencies in project plansParticipate in joint training of planning methodsUse appropriate tools to make decisions and solve problemsUse fa

11、cilitator approach to meetingsTree 7Information provided courtesy of GoodyearTree ExampleCG p. 213Preparing to Run in the Boston MarathonTasks/OptionsDevelop a training planMeansPrepare PhysicallyStick to training scheduleEat carbohydrate-rich meals Get regular therapy on anyold injuriesTree 8GoalRun in the Boston MarathonManage LogisticsPrepare MentallyHow? Arrange for friends to watch kids while training each dayForm a schedule of marathons to “practice” onResearch and purchase appropriate gearRegister for Boston MarathonSubscribe to runners magazin