商业管理之如何组建高绩效团队leadershipteamma.ppt

1、How to Build, Lead and Sustain a High Performance Team,Our Goal for the next three hours,Share with you a wealth of valuable information on leadership and high performance teams. This information has been gleaned from leading research, benchmarking studies, executive surveys and interviews at more t

2、han 3,000 top organizations. Your challenge is to look for the big ideas you can take and implement right away. Take this seriously and be ready to offer opinions or ask questions at any time. Take lots of notes but I will give you all of the slides.,T + C x ECF = Success,74%,23,000,000,88%,Top high

3、-potential employees,Credible Respectful Approachable Highly Professional Team Player,Credibility,Complete honesty and transparency Impeccable integrity Knows how to do their job well A compelling vision for the future Passion and excitement,Power is NOT Leadership,Do it because I said so Coercive T

4、elling Demanding Belittling,Do it because it is the right thing to do Collaborative Listening / Asking Motivating Empowering,Respectful,Open to the ideas of others Treats people with dignity Treats people fairly,Who owns the decision,4-Level Decision Making,You own it. Ask for input you own it. Team

5、 decision I own it. My call I own it.,Culture Counts,Fun Family Friends Fair Freedom Pride Praise Meaning,Approachable,Genuine Appreciative IQ + EQ Great communicator,Highly Professional,Impressive Talent 100% Ethical Highly Self-aware Always Learning all members, the leader included.,Team Trust,Tru

6、st and commitment cannot be coerced. The process of agreeing upon appropriate goals serves as the crucible in which members forge their accountability to each other not just to the leader or manager.,John Spence Team Model,D M C C M D,irection vivid, clear, inspiring - shared,easurements specific, o

7、bservable, focused,ompetence very good at what they do,ommunication open, honest, courageous,utual Accountability all team members,iscipline do this every day,11 Key Team Competencies:,Setting clear, specific and measurable goals. Making assignments extremely clear and ensuring required competence.

8、Using effective decision making processes within the team. Establishing accountability for high performance across the entire team. Running effective team meetings. Building strong levels of trust. Establishing open, honest and frank communications. Managing conflict effectively. Creating mutual res

9、pect and collaboration. Encouraging risk-taking and innovation. Engaging in ongoing team building activities.,Lack of TRUST Lack of candor Lack of commitment Lack of accountability Lack of results,Competence,Respect,Distrust,Affection,TRUST,HIGH,LOW,LOW,HIGH,Concern,The mantra of excellent team lead

10、ers:,I am good at what I do,and I do it because I care about you!,(High IQ + High EQ),Demonstrate Personal Character (habits, integrity, trust, honesty, credibility),SET DIRECTION (Vision Goals - Future),Mobilize Commitment (engage others, share power),Enhance Capability (build teams, manage change)

11、,What do successful leaders do,Leadership Attribute Framework,Study of most important leadership skills7,000+ managers from 1,600 large organizations,Must have superb communication skills. Lead by example to demonstrate character and competence. Establish and maintain clear and meaningful vision. Pr

12、ovide motivation to create ownership and accountability for results. Clarify performance expectations. Foster teamwork and collaboration. Develop clear performance goals and metrics.,From: Getting Results by Longenecker and Simoneti,Ideal Team Leader Model,Vision = shared direction, clear & measurab

13、le goals, a plan. Learning Environment = coaching, mentoring, networking Urgency + Balance Praise & Respect = timely, genuine, sincere, public Communication = honesty, trust, values, ethics, integrity Passion = enthusiasm, inspiration, energy Lead by Example,Lead by Example Competence + Professionalism Vision + C