质量保证协议(2)

1、精选 . 在 Between 立达（常州）纺织仪器有限公司 Rieter (Changzhou) Textile Instruments Co., LTD 以下简称立达 hereinafter referred to as RIETER 和 and供应商名称 Suppliers name 以下简称供应商 hereinafter referred to as SUPPLIER 1原则原则 PRINCIPLESPRINCIPLES 1.1协议目的协议目的 PurposePurpose ofof AgreementAgreement 本协议概述列举一系列需要由供应商采取的措施，旨在保证供应商向立达交

2、付的产品符合立达质量 标准。 The purpose of this agreement is to outline the measures to be taken to ensure that the products delivered to RIETER by suppliers meet with RIETERS quality standards. 1.2适用范围适用范围 FieldField ofof ApplicationApplication 本质量保证协议适用于所有由供应商交付给立达的产品。 The Quality Assurance Agreement is valid

3、for all products that the SUPPLIER delivers to RIETER. 本质量保证协议不仅是对立达和供应商关于订单的特殊协议的补充，同时也是对立达及其供应商之 间的基本框架协议的补充。如果质量保证协议和基本框架协议有异议，以质量保证协议为主。如果 与移交的相关专项文件有矛盾，则以专项文件为准。 This Quality Assurance Agreement not only supplements the specific agreement between RIETER and the SUPPLIER relating to orders, but

4、also supplements the BASIC AGREEMENT between RIETER and the SUPPLIER. If contradictions should arise between the Quality Assurance Agreement and the BASIC AGREEMENT, the Quality !使用该模板请注意使用该模板请注意 Attention when use the template: 1.删除页脚内文件号和版本号 Delete Doc No. and Rev. No. in the footer. 2.在第一页和签字栏以上，

5、以及页脚部分替换供应商名称 Replace suppliers name in Page 1 and above the signature column, as well. as the footer. 3.所有字体显黑。All in black, no red. 4.选择使用签字栏，生产，商通或钣金。签字前请打印出姓名。 Choose the right signature column, PRD, STG or SMM. Pls type name before signing. 5.请从附件 2 清单中选择适用于该供应商和该协议的文 件。For Enclosure 2, select

6、from the list what is relevant and needed for this supplier and agreement 精选 . Assurance Agreement takes precedence. If contradictions arise concerning specific documents that were handed over, then the specific documents take precedence. 其他适用文件，见以下列表：Further documents, which could apply, are listed

7、 as follows: 图纸及草图 Drawings / Sketches 规范说明书 Specifications 标准表格 Standard Sheets 质量保证证书 Quality Assurance Certificate 检验计划及说明 Inspection Plans and Instructions 1.3与与 ISOISO 90019001 标准之间的关系。标准之间的关系。RelationRelation toto ISOISO 90019001 StandardStandard. . 供应商必须且有义务确保交付给立达的产品有一套质量保证体系。这个体系必须至少与 ISO 9

8、001 一致。立达将测试设备的监控、采取的纠正措施以及不完美品的控制放在重要位置。 The SUPPLIER is responsible, and under obligation, to introduce, apply and maintain a quality assurance system for the products delivered to Rieter. This system must at least meet with the ISO 9001 standard. RIETER attaches great importance to the supervisio

9、n of test equipment, the correction measures taken, and the controlling of faulty products. 1.4制造商进行制造商进行 ECEC 声明声明 ECEC declarationdeclaration byby thethe manufacturermanufacturer 应立达要求，供应商根据欧盟机器指令，起草并交给立达一份制造商 EC 声明。每种产品都可要求 一份声明。本份声明必须包括安全标准及质量管理体系标准。 Upon RIETERS request, the SUPPLIER draws up a

10、nd hands over to RIETER a “EC declaration by the manufacturer” based on the EC Machine Directive. A declaration can be requested for each product. The declaration must include safety standards and the standards for the quality management system. 精选 . 1.5与中国强制产品认证相关产品（与中国强制产品认证相关产品（3C3C 产品）产品）Product

11、Product relationrelation toto thethe ChinaChina CompulsoryCompulsory CertificationCertification (CCC)(CCC) 供应商交付的 3C 电气类相关产品必须符合中国强制产品认证要求(3C)。 The related electrical products delivered by the SUPPLIER must conform to the China Compulsory Certification (CCC). 供应商必须：The SUPPLIER shall: 1.在产品上标有 3C 标签

12、 mark the product with the CCC label, 2.把 3C 证书发给立达 send the CCC certification to RIETER, 3.确保所有的生产工艺与 3C 规则一致 ensure that all the production processes are conform to the CCC rules. 2立达文件立达文件 RIETERRIETER DOCUMENTATIONDOCUMENTATION 2.1其他适用的立达指导说明其他适用的立达指导说明，规范和特殊标准规范和特殊标准 AdditionallyAdditionally va

13、lidvalid RIETERRIETER instructions,instructions, specificationsspecifications andand specialspecial standardsstandards 一般地，如订单有特殊要求，供应商必须符合适用的立达指导说明，规范和特殊标准，见附件 2。 In general, and if relevant and applicable for the ordered product, the SUPPLIER has to fulfil the additionally valid RIETER instruction

14、s, specifications and special standards - see enclosure 2. 2.2订单随附文件订单随附文件 DDocumentationocumentation enclosedenclosed withwith thethe orderorder 随附的订单文件中包括了关于产品的特殊质量要求（图纸，草图及标准，质量保证证书等）。如在 订单中没有该类文件，则由供应商根据立达出具的最新的文件进行制造及测试。 Specific quality requirements regarding the products are contained in the

15、documentation enclosed with the order (drawings, sketches and standards, quality assurance certificate, etc.). When no documentation is enclosed with the order, then the SUPPLIER manufactures and tests according to the last RIETER documentation received. 精选 . 供应商在接收订单之前必须明确是否能够达到规定的质量要求，以及如何达到。而且，供应

16、商必须 检查技术文件是否完整无误。当供应商开始产品生产，表示供应商能够实现该协议中规定的质量条 件。 The SUPPLIER must clarify if and how it will reach the stipulated quality requirements before it accepts an order. Furthermore, the SUPPLIER must check that the technical documentation is complete and unmistakable. When the SUPPLIER starts productio

17、n of a product, it is assumed that the SUPPLIER is in a position to fulfil the quality conditions described in this agreement. 如出现不充分或不准确的信息或不确定时，供应商在执行订单前必须阐明。供应商生产时需不断检 查随附订单的文件。 In case of insufficient or inadequate information, or uncertainties, the SUPPLIER must clarify the situation before car

18、rying out the order. The SUPPLIER manufactures and continually checks the documentation that was enclosed with the order. 3供应商质量保证文件供应商质量保证文件 SUPPLIERSUPPLIER QUALITYQUALITY ASSURANCEASSURANCE DOCUMENTATIONDOCUMENTATION 3.1质量保证文件类型质量保证文件类型 TypeType ofof QualityQuality AssuranceAssurance Documentatio

19、nDocumentation 零件和装配件的质量保证文件至少应包含以下文件：The Quality Assurance Documentation for parts and assemblies must at least contain the following documents: 检测报告 Inspection Reports. 安全零部件的质量保证文件（在图纸上特别标注或由立达另外指定）。Quality Assurance Documentation for safety components (if specially marked on the drawing or other

20、wise specified by RIETER). 如立达要求，以下也需包含，比如：And, additionally, when requested by RIETER, e.g. the following: 材料证书 Material Certificates. 检测证书 / 质量保证证书 Inspection certificates / Quality assurance certificates. 精选 . 这些附加的质量保证文件将会体现在采购订单或者是质量保证协议附件中。Such additional quality assurance documentation will b

21、e indicated on the purchase order or with a separate ANNEX quality assurance agreement. 3.2执行质量保证文件执行质量保证文件 ImplementationImplementation ofof thethe QualityQuality AssuranceAssurance DocumentationDocumentation 供应商负责起草并维护其质量保证文件并承担相应的费用。 如立达要求，需提供质量保证文件。 涉及安全部分的（在图纸中特别标出）质量保证文件必须在生产完成后保存 13 年。 The SU

22、PPLIER is responsible for drawing up and maintaining its Quality Assurance Documentation, as well as for bearing the expenses involved. The Quality Assurance Documentation must be made available to RIETER upon request. The relevant Quality Assurance Documentation for safety components (specially mar

23、ked on the drawing) must be kept for a period of thirteen years after completion of production. 3.3加工能力加工能力 ProcessProcess CapabilityCapability 供应商需要确保总的加工能力，尤其是关键的和有重要功能的质量特征，达到以下指标： The SUPPLIER aims at in general and guarantees for critical and functional important quality characteristics that it

24、s production process capability shows the following reference numbers: 加工能力指标Process Capability Indexcpk 1.33 立达将会在图纸、采购订单或者是另外的质量保证协议附件中标明这些关键的和有重要功能的质量 特征的加工能力须达到 cpk 1.33。如立达需要，测试结果必须交给立达。 精选 . RIETER will indicated such critical and functional important quality characteristics on the drawing, pu

25、rchase order or with a separate ANNEX quality assurance agreement for cpk 1.33. The test results must be made available to RIETER upon request. 4检测及接收条件检测及接收条件 INSPECTIONINSPECTION ANDAND ACCEPTANCEACCEPTANCE CONDITIONSCONDITIONS 4.1初始样品初始样品 InitialInitial SampleSample 4.1.1样品提交样品提交 SampleSample Sub

26、missionSubmission 在以下情况下，供应商必须向立达提交样品，并随附相应的检测报告 。 In the following cases, the SUPPLIER must submit sample parts to RIETER with the appropriate test report: 样品生产标准样品生产标准 SampleSample p productionroduction c criteriariteria 立达提出样品检验要求立达提出样品检验要求 RieterRieter sendssends a a s sampleample i inspectionns

27、pection r requestequest 供应商必须始终主动进行供应商必须始终主动进行 样品检验样品检验 TheThe supplierssuppliers mustmust initiateinitiate s sampleample i inspectionnspection always.always. 新零件/供应商首次送货 New component / initial delivery by supplier x xx x 设计更改（包括原材料的更换和 添加）Design alteration (includes material changes and material a

28、dditions) x xx x 工艺/制造更改 Procedure / manufacturing alteration x x 新的/更改模子（铸模， 注塑模） New / altered die (die castings, injection molding) x x 制造设备的重新部署/原材料来 源的变更 Relocating of manufacturing facilities / raw material sources x x 长时间的不生产（2 年） Long period of inactivity (2 years) x x 精选 . 详细的“供应商样品检验规则”，见立

29、达与供应商签订的另外的协议。For the detailed “Sample Inspection Rules for Suppliers” see the separate agreement between RIETER and SUPPLIER. 4.1.2检测程序检测程序 InspectionInspection ProcedureProcedure 供应商必须起草一份检测报告，和样品一起交给立达质量部。 立达对该样品也进行测试并通知供应商测试结果，2 个星期内递送检验报告。 An inspection report, including samples, must be drawn

30、up by the SUPPLIER and submitted to RIETERS Quality Department. RIETER will also test the same samples and inform the SUPPLIER of the results, by means of an inspection report, within two weeks. 4.2供应商质量保证措施供应商质量保证措施 SUPPLIERSSUPPLIERS QualityQuality AssuranceAssurance MeasuresMeasures 4.2.1质量保证证书质量

31、保证证书 QualityQuality AssuranceAssurance CertificateCertificate 如果需要，立达将和供应商一起起草质量保证证书。包括检测计划或检测说明。供应商将用质 量保证证书来证明已做过检测，并达到了所要求的质量标准。 On demand, RIETER will work with the SUPPLIER to draw up Quality Assurance Certificates which include inspection plans or inspection instructions. The SUPPLIER will use

32、 the Quality Assurance Certificates to confirm the inspection and that the required quality standards have been met. 4.2.2参照样品参照样品 / / 质量封样质量封样 ReferenceReference SampleSample / / QualityQuality LimitLimit SampleSample 如果对质量评估比较困难，则必须使用参照样品 / 质量封样。 参照样品 / 质量封样有助于检测，供应商必须将这些样品妥善保管。 如果出现变动，供应商和立达的质量保证

33、部负责对样品进行更改或替换。 精选 . Reference samples, and, where necessary, quality limit samples, are to be determined in case there is difficulty in assessing quality characteristics. Reference samples and limit samples are an aid to standard assessment and the SUPPLIER must keep them safe and appropriately prot

34、ected. If changes are made, the Quality Assurance department of both the SUPPLIER and RIETER will be responsible for any modifications to, or exchanges of the samples. 4.3立达对批量产品的检测立达对批量产品的检测 InspectionInspection atat RIETERRIETER forfor goodsgoods producedproduced inin seriesseries 4.3.1检测数量依据检测数量依

35、据 AQLAQL（接受质量限，（接受质量限，GB2828.1GB2828.1 - - 20032003） InspectionInspection volumevolume accordingaccording toto AQLAQL ( ( AcceptedAccepted QualityQuality Level,Level, GB2828.1GB2828.1 - - 2003)2003) 供应商发送批量产品至立达前，需要进行抽样检验，抽样数量依据： 正常抽样检验水平正常抽样检验水平 II,II, AQLAQL 0.40.4 The SUPPLIER will perform a fina

36、l inspection for series deliveries for a sampling quantity according to AQLAQL 0.4,0.4, inspectioninspection levellevel II,II, normalnormal inspectioninspection, before sending the products to RIETER. 供应商也可使用立达抽样计划，9.72.10，见附件 2。 Alternatively, the SUPPLIER can use the RIETER Sampling table, 9.72.10

37、, see enclosure 2. 4.3.2拒绝批次拒绝批次 RejectReject BatchesBatches 如果发现不完美品，即使是在随机检测中，也将按规定拒收整批货物。 不管何种情况，都应向供应商出具不合格报告告知不完美品情况。 供应商如有异议，应在接到不合格报告二十四小时内作出回复，否则将被认为供应商认同立达 的判定。 精选 . 供应商必须对被退回的零件进行测试，把不合格的原因和将要采取的纠正措施记录于不合格报 告，并通知立达。 所有的不合格报告将被记录在立达系统，用于评估供应商等级。 供应商应安排专人处理不合格事项，以方便联络，提高效率。 If faulty or defe

38、ctive goods are found, even during a random test, then the entire delivery will, as a rule, be rejected. In any case, the SUPPLIER will be informed of faulty or defective goods by means of a nonconformity report. The SUPPLIER shall reply within 24 hours if they have any demurral, otherwise it would

39、be considered that the SUPPLIER accepts RIETERs decision. The SUPPLIER is obliged to test the returned goods and inform RIETER of the reason for the defect or fault, as well as the steps to be taken to correct the problem on the nonconformity report. All the NCR will be recorded in RIETERs system, a

40、nd will be used to evaluate the supplier rating. For easy coordination and best efficiency, the SUPPLIER shall appoint a specialized person to handle the nonconformity with RIETER. 4.3.3有条件接收有条件接收 ConditionalConditional AcceptanceAcceptance 1.应紧急需要，立达保留有条件地接收不完美零件的权利。在作决定以前立达可以进行试验。 有条件接收条件将标注在不合格报告

41、中。不完美零件的原因及将采取的整改措施也需在不合格报 告中标明。 In urgent cases, RIETER reserves the right to conditionally accept the parts if batches are faulty. RIETER can carry out a trial before a decision is made. The condition of acceptance will be stated in the nonconformity report. The reason for the fault/defect, as wel

42、l as the steps to be taken to correct the problem, must also be 精选 . stated in the nonconformity report. 2.有条件接收零件仍被看作不合格零件，并将被记录在立达的系统里，用于供应商等级评估。 Conditional accepted parts are still to be considered as nonconformity parts, it would be record in Rieters system and is used to evaluate the supplier

43、rating. 3.对有条件接收零件供应商仍需递交原因分析及整改报告。 The SUPPLIER still needs to submit the root cause analysis and corrective action for conditional accepted parts. 4.3.4在立达处在立达处 100%100%全检全检，返工和零件分检返工和零件分检 100%100% inspection,inspection, reworkrework andand sortingsorting ofof partsparts atat RIETERsRIETERs sitesi

44、te 立达按抽样检验判定供应商所供产品批量不合格后,供应商需进行100%全检,全检合格后才能送 立达。 The SUPPLIER must do a 100% inspection for all the parts which has been rejected by RIETERs incoming inspection, then send the conformity parts to RIETER. 供应商将免费为立达进行返工和替换问题零件，如果该质量问题是由供应商零部件导致。 The SUPPLIER should rework or replace parts free of c

45、harge if RIETER finds quality problems caused by the SUPPLIER. 如立达生产急需，则供应商需在立达进行零件的分检工作以保证立达及时完成客户订单。 In urgent cases, the SUPPLIER shall sort the parts at RIETERs site if RIETERs production is at stake to fulfill customer orders on time. 4.3.5纠正措施纠正措施 CorrectiveCorrective actionsactions 供应商需要：The

46、SUPPLIER shall: 精选 . 在收到立达的不合格报告二十四小时内建立临时遏制措施。 Establish the interim containment action within 24 hours after having received RIETERs nonconformity report. 1.然后提交原因分析和Then provide the root cause analysis (cause of problem) and 2.整改措施（改进措施）。corrective action (action of improvement). 作为依据，供应商应在不合格报告中

47、要求的时间内（最后截止日期，需要回复的日期），填写 不合格报告，并回传给立达的供应商质量工程师 。 As an evidence, the SUPPLIER shall fill RIETERs nonconformity report and send it back to RIETERs supplier quality engineer within the time period as required on the nonconformity report (end date, date of required return). 如果不能在要求的时间内完成全部改进措施，供应商应在要求

48、的时间内向立达提交整改计划。 The SUPPLIER shall provide the corrective action plan to RIETER if it cannot finish all the corrective actions within the required period of time. 4.3.6不合格品导致的费用的索赔不合格品导致的费用的索赔 C Chargingharging forfor expensesexpenses causedcaused byby nonconformitiesnonconformities 不合格品在立达处会产生费用，比如额

49、外的质量检验、挑选、返工、部门间的协调（收货、采 购、物流、生产）、重新下订单、额外的跟踪，重新计划等等。Nonconformities create cost at RIETER for additional quality check, selection, rework, coordination between reception, procurement, logistics, production, re-order, additional follow-up, reschedule, etc. 立达有权利让供应商去偿还这些由不合格品造成的额外的费用。RIETER reserves

50、 the right to charge the SUPPLIER to compensate for such additional nonconformity cost. 精选 . 关于此条款，也可见立达与供应商之间签订的基本框架协议。In this regard see also the BASIC AGREEMENT between RIETER and SUPPLIER. 4.4交付前及交付时的文件交付前及交付时的文件 DocumentationDocumentation beforebefore andand onon DeliveryDelivery 除非作了其他安排，每批发运的

51、货物都必须随附以下文件： Unless other arrangements are made, the following documentation must be supplied with every delivery: 4.4.1 送货记录送货记录 DeliveryDelivery NoteNote 送货记录必须包括以下信息：The delivery note must include the following information: (7.56.01 立达常州送货记录 Rieter Changzhou delivery note ) o供应商姓名及地址 Name and add

52、ress of the SUPPLIER o发运日期 Delivery date o立达订单号 RIETERS order number o所订货物 Items ordered o立达订单日期 RIETERS order date o立达图纸号（材料号）RIETERS drawing number (material number) o描述（名称及简短描述）Description (name and short description) o数量 Quantity 如分批发运，送货记录必须为连续号码，并且最后的发运也必须清楚标注。替换件或返修件也 必须清楚标注。 In case of part

53、deliveries, the delivery notes must have consecutive numbers and the last of these deliveries must be clearly marked as such. Replacement deliveries and repairs must be clearly identified as such. 4.4.2存放规则存放规则 StorageStorage RegulationsRegulations 如果货品，物料必须根据特殊要求存放，或仅能存放一定时间，则在交付时必须随附相应的文 件及说明。 精选

54、. In case of goods, materials, etc. that must be stored according to specific regulations, or can only be stored for a limited period of time, the appropriate documentation and instructions must be included with the delivery. 4.4.3货物确认及加标签货物确认及加标签 IdentificationIdentification / / LabellingLabelling

55、ofof GoodsGoods 通常货物必须标记立达图纸号码（物料号码）。 Generally the goods must be marked with the RIETER drawing number (material number). 5质量保证措施质量保证措施 QUALITYQUALITY ASSURANCEASSURANCE MEASURESMEASURES 5.1更改补助更改补助 CorrectionCorrection AllowancesAllowances 对制造的产品的返修（如下所列）只有在立达质量部出具书面协议后才能进行。 Repairs to manufacture

56、d goods (refer to examples) may only be carried out in the case of a written agreement from RIETERS Quality department. 例子 Examples: 冲孔太大用垫圈填充。Fitting drilled holes that are too big with a bushing . 如果外径太小就用镀铬处理。Fitting outer diameters that are too small with chromium plating. 对封闭的孔由于不正确地打钻进行焊接。Weld

57、ing closed holes that have been drilled incorrectly. 如果经立达同意后零件得到返修的零件，必须标注清楚。 The parts that were repaired, with RIETERS agreement, must be well marked as such. 精选 . 5.2偏离许可偏离许可 DeviationDeviation PermitPermit 供应商在对产品图纸技术规范评估后，制作产品以前，如出现以下情况，需首先递交偏离许可（附 件1），由立达产品技术部批准后，方可投放生产。经批准的偏离许可在有效期内可作为新的产品技

58、术规范使用。After supplier evaluate products drawing and technical specification, if happened following cases, it is needed to hand over deviation permit (enclosure1) before production. It can produce only after approved by Rieter technical department approved. Deviation permit within valid period can be

59、use as new products technical specification. 当供应商无法获得图纸指定的原材料，需要以其它原材料作替代。When supplier cant get the raw material defined by drawing, need to use other raw materials for replacement. 当供应商不具备图纸指定的加工工艺条件，需要以其他加工工艺替代时（如用氩弧焊替代气保焊, 镀锌替代发黑等）。When supplier doesnt have the process condition defined by drawing, need to replace by other process( e.g. replace gas shielded arc welding by arg