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,(新高一)五步攻克英语阅读大关,阅读理解40分 完形填空30分,满分150分,grammar,THE DIFFERENCES?,vocabulary,五步搞定阅读理解,Dealing with Difficult Employees,All managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, its your job as the manager to deal with them. If you dont deal with the problem, it will only get worse. Why Are Difficult Employees Like That? Difficult employees are that way simply because it is a behavior that has worked for them in the past. They may not know any other behavior or they may choose this behavior when they think it will be most effective. You will be successful in dealing with difficult employees only to the extent that you can make these undesirable,behaviors no longer effective for them. In many ways, its like dealing with children. If every time a child screams, its parents give it candy, what will the child do when it wants candy? The same is true for the employee who “blows up” whenever anyone disagrees with him/her. When he/she does that people stop disagreeing with him/her and he/she has won. How Can A Manager Deal With Difficult Employees? It is important when dealing with difficult employees to act quickly. Often you will need to act almost immediately to neutralize a dangerous situation. However, it is always appropriate to think before you act. Clearly if an employee comes to work with a gun, you will need to act more quickly than when someone complains that another employee,is always taking credit for her work. In either case, take the appropriate amount of time to evaluate the situation before you act. Recognize that most employees can be “difficult” from time to time. This can be caused by stress on the job or away from it. Some employees are difficult more often than others. It is not always your least-productive employees who are difficult. So take a moment to evaluate each situation for the unique situation it is. Your goal is to develop a solution, not to “win”. Focus on the inappropriate behavior; dont attack the person. Dont assume the inappropriate behavior is caused by negative intent. It may be from fear, confusion, lack of motivation, personal problems, etc. Give the person a chance to develop a situation to the problem. They are more likely to “own” the solution if they are at least partially,responsible for developing it. Coming To a Solution The desired result from confronting a difficult employees inappropriate behavior is an agreed-upon solution. You know that this inappropriate behavior will continue unless you and the employee agree ona solution. The employee needs to know what is inappropriate about his/her behavior and he/she also needs to know what appropriate behavior is. The need for a manager to communicate clearly is always high. It is especially important in these situations. Make very sure the employee understands the requirements and the consequences. (477words),Choose the most appropriate answer for each of the following items according to the information in the passage.,1.What does the phrase “blows up” (Line 11, Para 2) mean? A) To suddenly become very angry B) To surprise somebody very much C) To fail to take advantage of something D) To make known secret information,2. When dealing with difficult employees, a manager should _. A) recognize the employees who are difficult from time to time B) find out the employees who are difficult more often than others C) evaluate the least-productive employees D) act quickly on the most troublesome employees,3. In order to develop a solution, the author recommends managers to _. A) confront the most difficult employees directly. B) give the difficult employees a chance to solve the problem C) criticize the difficult employees for their faults D) punish the difficult employees for developing the problem,4. What should the managers do to come to an agreed-upon solution? A) Persuade the employees to agree on the solution. B) Let the employees know what they should do. C) Comment on the employees wrong behavior. D) Get to know what appropriate behavior is.,5. In the authors opinion, difficult employees_. A) always exist B) often act irrationally C) are counter-productive D) are irritable,1、先通读题目和选项,不求全部读懂,只求心里有数,大概了解一下文章所讲的内容。,2、浏览全文,把握文章整体内容和结构,大概定位题目的位置,标注出来。,3、仔细阅读标注的位置确认题目的答案。,总结,PRACTICE MAKES PERFECT!,At thirteen, I was diagnosed(诊所) with kind of attention disorder. It made school difficult for me. When everyone else in the class was focusing on tasks, I could not. In my first literature class, Mrs.Smith asked us to read a story and then write on it, all within 45 minutes. I raised my hand right away and said,“Mrs.Smith, you see, the doctor said I have attention problems. I might not be able to do it.” He glanced down at me through her glasses, “you are no different from your classmates, young man.” I tried, but I didnt finish the reading when the bell rang. I had to take it home.,In the quietness of my bedroom, the story suddenly all became clear to me. It was about a blind person, Louis Braille. He lived in a time when the blind couldnt get much education. But Louis didnt give up. Instead, he invented a reading system of raised dots(点), which opened up a whole new world of knowledge to the blind. Wasnt I the “blind” in my class, being made to learn like the “sighted” students? My thoughts spilled out and my pen started to dance. I completed the task within 40 minutes. Indeed, I was no different from others; Ijust needed a quieter place. If Louis could find his way out of his problems, why should I ever give up?,I didnt expect anything when I handled in my paper to Mrs.Smith, so it was quite a surprise when it came back to me the next day- with an“A” on it. At the bottom of the paper were these words:“ See what you can do when you keep trying?”,36. The author didnt finish the reading in class because. A. He was new to the class B. He was tried of literature C. He had an attention disorder D. He wanted to take the task home,37. What do we know about Louis Braille from the passage? A. He had good sight B. He made a great invention. C. He gave up reading D. He learned a lot from scho

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