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ReadingsinInternationalBusinessReadingsinInternationalBusinessWelcomeReadingsinInternationalBusinessRule#1Mobilephoneoff!Rule#2Refertorule!ReadingsinInternationalBusinessInstructorContactInformationName:ZiYuEmai:zyu@PlsemailanynoticesofabsenceClassnotesareavailableat/webapps/login/Disneyland__ParisReadingsinInternationalBusinessChapter5Euro-Disney

AnyVocabularyChallenges?Euro-DisneyBusinessConceptsMultinationalcorporationSubsidyStaffingproblemTeamworkModelEuro-DisneyDefinitionsCollinsEnglishDictionarydefinesTeam:_agroupofplayersformingoneofthesidesinasportingcontest_agroupofpeopleorganizedtoworktogetherEuro-DisneyTeamwork:_theco-operativeworkdonebyateam_theabilitytoworkefficientlyasateamEuro-DisneyDisneyTeamworkTeamworkproblemsrightfromthestartJustbecausesomethingworksinonecountrydoesnotmeanitworksinanotherIntroducedAmericanculturewithoutconsideringFrenchcustomsMisjudegedculturalenvironmentEuro-DisneyTrainingprogrambasedonAmericanmodelTrainingmaterialnotwelltranslatedMisunderstoodEuropeancultureMaybetoomanyforeignmanagersEuro-DisneyWhyTeamwork?‘Thewholeisgreaterthanthesumoftheparts’__MorecanbeaccomplishedbyateamthanbyagroupofindividualsPeoplearelikelytoworkinateamformostoftheirlivesEuro-DisneyTeams_shouldbeco-operative_shouldhavecommongoals_shouldhavestructure_canbeformalorinformal_arealwaysdifferent,butfollowsimilarpatternsofdevelopmentEuro-DisneyWhatisyourteamquotient?ClassworkandassignmentbasedinteamsWhatdoyouthinkofworkinginteams?Howwelldoesyourteamfunction?Euro-DisneyStagesInTeamworkTeamdevelopmentgoesthroughdifferentstagesSometeamsaresuccessfulwhileotherscanfallapartDependsonpersonalcharacteristicsofeachindividualAlsohowwillingsomearetoacceptothers’differencesEuro-Disney5StagesofTeamwork

FormingStormingNormingPerformingAdjourningEuro-DisneyFormingUncertainty/confusionaboutpurpose,structure,leadershipFocusonunderstandingobjectives,roles,etc.Trydifferentformsofinteraction(keepsome,discardsome)CantaketimeifgroupisverydiverseStagecompletewhenyoustarttofeelyourselvestobemembersofagroupEuro-DisneyStormingConflictandconfrontation,arguing,competitionoverwhodoeswhatMayredefinegoalsandtasksStarttodefineyourownlevelofcommitmentSomepeoplemaywithdrawNeedtomanageconflictatthisstageforthegrouptobeeffectivelaterEuro-DisneyNormingConflictturnstocooperationandworkingtogetherStarttofeellikeateam,groupidentityOpenexchangesofideas,acceptdifferencesofopinionofothersActivelystarttoworktowardsgroupgoalsBehavioralnormsdevelopEuro-DisneyPerformingGroupisnowfullyfunctional,firingonallcylindersStructuresareset,rolesareunderstoodEnergyofthegroupisfocusedonthegoal/tasksSomegroupsstayatthislevelOthergroupsgoontoachievehigherandhigherlevelsofperformanceEuro-DisneyAdjourningActivityterminates(e.g.projectfinished)Maynothappen,somegroupsstaytogetherpermanentlyFocusonclosure,tyinguplooseendsCanbehappy/satisfied/celebrate,orverydisappointedandangry,blamingwitheachotherEuro-DisneyTeamConflictIsallconflictbad?

Functionalvs.DysfunctionalconflictFunctional_confrontationthatenhancesgroupsperformance(e.g.resultsinnewideasorsolutions)_conflictsbringsaboutpositivechangeEuro-DisneyDysfunctional_Nopositiveoutcome_PeopledamagedbytheconflictEuro-DisneyHowtohelpBecommunicativeAddressallteammembersKeepaskingquestionsHavegroundrulesKeepaneyeoutforinternaltroublesEnjoytheexperienceSelfandpeerassessmentTeamWork_anaidEuro-DisneyQuestionsAnswerinyourownwords1)

WhatdidDisneyexpectbeforeopeninginEurope?2)WhydidDisneychooseParisinsteadofSouthernFrance3)WhatdidtheFrenchgovernmentofferDisneytogetthemtolocateinFrance?Why?4)WhatweresomeofthechallengesthatDisneyfaced