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RAISINGSTANDARDSWORLDWIDENOCOPYINGWITHOUTBSIPERMISSIONEXCEPTASPERMITTEDBYCOPYRIGHTLAWBSISTANDARDSPUBLICATIONERGONOMICSOFHUMANSYSTEMINTERACTIONPART411EVALUATIONMETHODSFORTHEDESIGNOFPHYSICALINPUTDEVICESPDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012NATIONALFOREWORDTHISPUBLISHEDDOCUMENTISTHEUKIMPLEMENTATIONOFISO/TS92414112012TOGETHERWITHBSENISO92414002007,BSENISO92414102008,BSENISO92414202011ANDBSENISO9241421WHENPUBLISHED,ITPARTIALLYSUPERSEDESBSENISO924141998ANDBSENISO924192000THEUKPARTICIPATIONINITSPREPARATIONWASENTRUSTEDTOTECHNICALCOMMITTEEPH/9,APPLIEDERGONOMICSALISTOFORGANIZATIONSREPRESENTEDONTHISCOMMITTEECANBEOBTAINEDONREQUESTTOITSSECRETARYTHISPUBLICATIONDOESNOTPURPORTTOINCLUDEALLTHENECESSARYPROVISIONSOFACONTRACTUSERSARERESPONSIBLEFORITSCORRECTAPPLICATIONTHEBRITISHSTANDARDSINSTITUTION2012PUBLISHEDBYBSISTANDARDSLIMITED2012ISBN9780580731068ICS1318035180COMPLIANCEWITHABRITISHSTANDARDCANNOTCONFERIMMUNITYFROMLEGALOBLIGATIONSTHISBRITISHSTANDARDWASPUBLISHEDUNDERTHEAUTHORITYOFTHESTANDARDSPOLICYANDSTRATEGYCOMMITTEEON31JULY2012AMENDMENTSISSUEDSINCEPUBLICATIONAMDNODATETEXTAFFECTEDPUBLISHEDDOCUMENTPDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012REFERENCENUMBERISO/TS92414112012EISO2012TECHNICALSPECIFICATIONISO/TS9241411FIRSTEDITION20120501ERGONOMICSOFHUMANSYSTEMINTERACTIONPART411EVALUATIONMETHODSFORTHEDESIGNOFPHYSICALINPUTDEVICESERGONOMIEDELINTERACTIONHOMMESYSTMEPARTIE411MTHODESDVALUATIONDELACONCEPTIONDESDISPOSITIFSDENTREPHYSIQUESPDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012ISO/TS92414112012ECOPYRIGHTPROTECTEDDOCUMENTISO2012ALLRIGHTSRESERVEDUNLESSOTHERWISESPECIFIED,NOPARTOFTHISPUBLICATIONMAYBEREPRODUCEDORUTILIZEDINANYFORMORBYANYMEANS,ELECTRONICORMECHANICAL,INCLUDINGPHOTOCOPYINGANDMICROFILM,WITHOUTPERMISSIONINWRITINGFROMEITHERISOATTHEADDRESSBELOWORISOSMEMBERBODYINTHECOUNTRYOFTHEREQUESTERISOCOPYRIGHTOFFICECASEPOSTALE56CH1211GENEVA20TEL41227490111FAX41227490947EMAILCOPYRIGHTISOORGWEBWWWISOORGPUBLISHEDINSWITZERLANDIIISO2012ALLRIGHTSRESERVEDPDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012ISO/TS92414112012EISO2012ALLRIGHTSRESERVEDIIICONTENTSPAGEFOREWORDVINTRODUCTIONVIII1SCOPE12NORMATIVEREFERENCES13TERMSANDDEFINITIONS24GUIDINGPRINCIPLES75EVALUATIONMETHODS751PHYSICALINPUTDEVICESINGENERAL752KEYBOARDS1053MICE2254PUCKS2555JOYSTICKS2856TRACKBALLS3157TOUCHPADS3458TABLETSANDOVERLAYS3759STYLIANDLIGHTPENS40510TOUCHSENSITIVESCREENS426CONFORMANCE42ANNEXAINFORMATIVEOVERVIEWOFTHEISO9241SERIES43ANNEXBINFORMATIVETESTINGOFEFFICIENCYANDEFFECTIVENESS44ANNEXCINFORMATIVEASSESSMENTOFCOMFORT51ANNEXDINFORMATIVEUSABILITYTESTFORKEYBOARDS56BIBLIOGRAPHY62FIGURESFIGURE1SIDEVIEWOFEXAMPLEJOYSTICK3FIGURE2EXAMPLEOFLIGHTPENAGAINSTDISPLAY4FIGURE3TOPVIEWOFEXAMPLEOFTABLETWITHGRAPHICOVERLAY4FIGURE4TOPVIEWEXAMPLESOFTWOTYPESOFPUCK5FIGURE5SIDEVIEWOFEXAMPLEOFSTYLUSOVERGRAPHICSTABLET5FIGURE6EXAMPLEOFTOPVIEWOFTRACKBALLDEVICEWITHBUTTONS6FIGURE7ILLUSTRATIONOFFLAT,CONCAVEANDCONVEXKEYTOPS14FIGURE8MEASUREMENTOFKEYTOPWIDTHANDDEPTH14FIGURE9MEASUREMENTOFKEYDISPLACEMENT14FIGURE10RELATIONSHIPBETWEENKEYDISPLACEMENTANDKEYFORCEISO92414102008,FIGUREB315FIGURE11MEASUREMENTOFCHARACTERHEIGHT15FIGURE12MEASUREMENTOFVERTICALANDHORIZONTALDISTANCEBETWEENTWOADJACENTKEYS17FIGURE13MEASUREMENTOFSLOPEOFKEYBOARD18FIGURE14NUMERICKEYPADLAYOUT18FIGUREB1RELATIONSHIPOFINDEXOFDIFFICULTYTOTIME47FIGUREB2ONEDIRECTIONTAPPINGTASK48PDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012ISO/TS92414112012EIVISO2012ALLRIGHTSRESERVEDFIGUREB3MULTIDIRECTIONALPOINTINGTASK49FIGUREB4TRACINGTASK50TABLESTABLE1MEASURINGMETHODSONPHYSICALINPUTDEVICESINGENERAL7TABLE2REQUIREMENTSONTHEGENERICOPERABILITYOFKEYBOARDS10TABLE3REQUIREMENTSFORFUNCTIONALPROPERTIESOFFULLSIZEKEYBOARDS10TABLE4REQUIREMENTSFORSECTIONSANDZONESOFFULLSIZEKEYBOARDS16TABLE5REQUIREMENTSFORTHEMECHANICALDESIGNOFFULLSIZEKEYBOARDS17TABLE6REQUIREMENTSFORMAINTAINABILITYOFFULLSIZEKEYBOARDS18TABLE7REQUIREMENTSFORDOCUMENTATIONOFFULLSIZEKEYBOARDS19TABLE8REQUIREMENTSFORDESIGNOFKEYSOFCOMPACTKEYBOARDS19TABLE9REQUIREMENTSFORSECTIONSANDZONESOFCOMPACTKEYBOARDS20TABLE10REQUIREMENTSFORMECHANICALDESIGNOFCOMPACTKEYBOARDS20TABLE11REQUIREMENTSFORMAINTAINABILITYOFCOMPACTKEYBOARDS21TABLE12REQUIREMENTSFORDOCUMENTATIONOFCOMPACTKEYBOARDS22TABLE13MOUSEDESIGNREQUIREMENTS22TABLE14DESIGNREQUIREMENTSFORPUCKS25TABLE15DESIGNREQUIREMENTSFORJOYSTICKS28TABLE16DESIGNREQUIREMENTSFORTRACKBALLS31TABLE17DESIGNREQUIREMENTSFORTOUCHPADS34TABLE18DESIGNREQUIREMENTSFORTABLETSANDOVERLAYS37TABLE19DESIGNREQUIREMENTSFORSTYLIANDLIGHTPENS40TABLE20DESIGNREQUIREMENTSFORTOUCHSENSITIVESCREENS42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RSELECTION,POINTING,ORDRAGGINGTASKSBYD2LOGDWIWPDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012ISO/TS92414112012EISO2012ALLRIGHTSRESERVED3AND,FORTRACINGTASKS,BYDDIWWHEREDISTHEDISTANCEOFMOVEMENTTOTHETARGETWISTHETARGETWIDTHOFTHEDISPLAYEDTARGETALONGTHEAPPROACHAXISFORSELECTION,POINTINGORDRAGGINGTASKS,ANDPERPENDICULARFORTRACINGTASKSSOURCEISO9241410200831237INPUTDEVICEUSERCONTROLLEDDEVICETHATTRANSMITSINFORMATIONTOASYSTEMSOURCEISO9241400200736338JOYSTICKLEVERMOUNTEDINAFIXEDBASEUSEDTOCONTROLTHEMOVEMENTOFOBJECTSDISPLAYEDONASCREENSEEFIGURE1SOURCEISO92414002007364FIGURE1SIDEVIEWOFEXAMPLEJOYSTICK39KEYPADFUNCTIONALUNITTHATCOMPRISESATLEASTAGROUPOFKEYSDEDICATEDANDARRANGEDFORAGIVENFUNCTIONALITYANDPOSSIBLYADDITIONALKEYSSUPPORTINGRELATEDFUNCTIONALITYEXAMPLENUMERICKEYS,“ENTER”KEYOFKEYPADSOURCEISO92414102008314310LIGHTPENLIGHTSENSITIVEINPUTDEVICETHAT,WHENPOINTEDONTOASPECIFICLOCATIONONADISPLAY,IDENTIFIESITSPOSITIONTOTHESYSTEMSEEFIGURE2SOURCEISO924140020073610PDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012ISO/TS92414112012E4ISO2012ALLRIGHTSRESERVEDFIGURE2EXAMPLEOFLIGHTPENAGAINSTDISPLAY311MOUSECOMPUTERINPUTDEVICEHAVINGONEORMOREBUTTONSANDCAPABLEOFTWODIMENSIONALROLLINGMOTIONWHICHCANDRIVEACURSORONTHEDISPLAYANDPERFORMSAVARIETYOFSELECTIONOPTIONSORCOMMANDSSOURCEISO924140020073611312NEUTRALPOSTUREPOSTUREWHICHAVOIDSTHEEXTREMESOFAJOINTSRANGEOFMOTIONORTHATISNOTNEARTHEENDOFTHERANGEOFMOTIONFORTHEPARTICULARJOINT313OVERLAYTHINTEMPLATEONTHESURFACEOFATABLETUSEDTOINDICATETHEGRAPHICFUNCTIONSAVAILABLETOTHEUSERSEEFIGURE3SOURCEISO924140020073613KEY1GRAPHICOVERLAYFIGURE3TOPVIEWOFEXAMPLEOFTABLETWITHGRAPHICOVERLAY314PUCKHANDHELDDEVICESIMILARTOAMOUSEBUTWITHARETICLEVIEWPORTANDTHATISTYPICALLYUSEDWITHADIGITIZINGTABLETSEEFIGURE4SOURCEISO924140020073616PDISO/TS92414112012LICENSEDCOPYUNIVERSITYOFAUCKLANDLIBRARY,UNIVERSITYOFAUCKLANDLIBRARY,VERSIONCORRECTASOF15/08/20120421,CTHEBRITISHSTANDARDSINSTITUTION2012ISO/TS92414112012EISO2012ALLRIGHTSRESERVED5FIGURE4TOPVIEWEXAMPLESOFTWOTYPESOFPUCK315SECTIONFUNCTIONALGROUPSWITHINCOMPUTERKEYBOARDSFORWHICHDIFFERENTRULESFORLAYOUTSCANAPPLYNOTESOMESECTIONSOFEXISTINGKEYBOARDSAREARRANGEDACCORDINGTOMORETHANCENTURYOLDCONVENTIONSSOURCEISO92414102008316316STYLUSPENSHAPEDPOINTINGDEVICEWHICH,WHENTOUCHEDTOADISPLAYORGRAPHICSTABLET,CANBEUSEDTODRAWIMAGESONADISPLAYORSELECTDISPLAYEDOBJECTS,TYPICALLYBYDEPRESSINGTHESTYLUSTIPORACTUATINGABUTTONLOCATEDALONGTHESIDEOFTHESTYLUSSEESEEFIGURE5SOURCEISO924140020073623FIGURE5SIDEVIEWOFEXAMPLEOFSTYLUSOVERGRAPHICSTABLET317TABLETGRAPHICSTABLETSPECIALFLATSURFACEWITHANINPUTDEVICESUCHASASTYLUSORPUCKFORSELECTION,DRAWING,ORINDICATINGTHEPOSITION,OFIMAGESTOBEDISPLAYEDSOURCEISO924140020073624318TASKPRECISIONMEASUREOFTHEACCURACYREQUIREDFORAPOINTING,SELECTINGORDRAGG
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