办公室英语学习.doc

01greetinga: hi, jane. how are you doing this morning?b: im all right, thanks. just a little tired.a: late night?b: yeah, i got home around two.清晨问候a：嗨，珍妮。你今天早上还好吗？b：还好。谢谢。就是有点累。a：睡晚了？b：是啊，我大约两点才到家。02feeling better today?a: hello, mr. macmillan.b: hi, susan. how are you feeling today?a: much better, thanks.b: glad to hear it.今天好些了吗？a：你好，麦克米伦先生。b：你好，苏珊。今天感觉怎么样？a：好多了，谢谢。b：真高兴听你这样说。03long time no see!a: hi, jim. how are you? i havent seen you for a while.b: im fine. ive been out of town. i just got back.a: where were you?b: i was in new york for a wedding.好久没见a：嗨，吉姆。你好吗？好久没见啦。b：我很好。我出了趟远门。刚回来。a：你去哪了？b：我去纽约参加了个婚礼。04with a new employeea: hi there! my names terry graham. youre new around here, huh?b: yes. my names mark benson. i just started a couple of weeks ago.a: well, if theres anything i can do for you, let me know.b: thanks, i appreciate that!见到新雇员a：嗨，你好。我叫泰利格雷厄姆。你是新来的吧？b：是的。我叫马克本森。我来这才两三个星期。a：哦，如果有什么我能帮忙的，请尽管开口。b：谢谢。05with the general managera: hello, ms. barkley. how are you?b: fine, thank you, sir. its nice to see you again.a: good to see you again, too. hows you family?b: very well, thank you, mr. parker.见到总经理a：嗨，巴克利女士。你好吗？b：我很好，谢谢你，先生。真高兴能再次见到你。a：又见到你我也很高兴。你家人好吗？b：非常好，谢谢，帕克先生。06directions to the supply shopa: mary? can you tell me where the supply shop is?b: sure. its on basement level one. turn right when you get off the elevator.a: great! thanks a lot!b: no problem, john.办公用品店在哪？a：玛丽，能告诉我办公用品商店在哪儿吗？b：当然。它就在地下一层。出电梯往右转。a：太好了。非常感谢！b：不客气，约翰。07directions to the copy rooma: excuse me, mr. emory?b: yes, christine?a: could you tell me where the copier is, please?b: sure. you just walk down this hallway. the copy room is the second room on the right.复印室在哪a：打扰一下，埃莫里先生？b：什么事，克莉丝丁？a：你能告诉我复印机在哪吗？b：当然。沿楼道一直走。复印室是靠右第二个房间。08directions to the lunch rooma: excuse me, maam?b: yes. what can i do for you?a: im new here and i cant seem to find the lunch room.b: oh, its right downstairs. im going there myself. just follow me.餐厅在哪a：这位女士，打扰您一下？b：有事要我帮忙吗？a：我是新来的，我好像找不到餐厅了。b：噢，就在楼下。我正要去那呢，跟我走吧。09looking for someones officea: excuse me?b: yes. can i help you?a: yes, please. im looking for mr. macmillans office. do you know where it is?b: im sorry, i dont know, but the guard over there should know.寻找某人办公室a：麻烦您一下？b：有事需要我帮忙吗？a：是的，我在找麦克米伦先生的办公室。您知道它在哪吗？b：对不起，我不知道。不过那边的守卫应该知道。10directions to a banka: excuse me, young man?b: yes, maam?a: could you point me in the direction of the bank? ive lost my way.b: certainly, maam. just take these stairs down to the first floor and turn left. you cant miss it.银行在哪a：劳驾，小伙子？b：什么事，这位女士？a：你能给我指指去银行的路吗？我迷路了。b：当然可以。从这道楼梯下楼到一层然后往左。你不会找不着的。11asking for a phone numbera: richard? do you have the number for that chinese restaurant on the corner?b: yeah, hold on a second. ive got it in my office. here it is. 553-2213.a: 553-2213. great, thanks.b: no problem. pick me up something to eat too, please.询问电话号码a：理查，你知道街角那个中餐馆的电话号码吗？b：知道，等一下。我把它放在我办公室了。在这儿呢。553-2213。a：553-2213。好极了。谢谢。b：不客气。顺便也帮我捎点吃的来。12getting a phone numbera: christine?b: yes, mr. emory?a: i need the number for john reeses office.b: just one moment, sir. here you are 767-4512.要电话号码a：克莉丝丁？b：什么事，埃莫里先生？a：我需要约翰瑞斯办公室的电话号码。b：请稍等，先生。在这里，767-4512。13asking for a clients informationa: when would you like me to send those plans over to your office, mr. montgomery?b: it would be good if you could get them to me by thursday afternoon, ms. barkley.a: that shouldnt be a problem. what is the exact address, again?b: 7880 crofton avenue, building 40a, room 304.询问客户资料a：您要我什么时候把这些计划送到您的办公室，蒙哥马利先生？b：你最好能在周四下午以前把它们交给我，巴克利女士。a：没问题。请再说一遍具体地址好吗？b：克劳夫顿大街7880号，40a楼，304室。14asking for a clients addressa: excuse me, sir? i just need a little bit more information. could you tell me your telephone number and mailing address?b: sure. my number is 545-8897, and i live at 908 mulbury street.a: thats 545-8897 and your mailing address is 908 mulbury street. the zip code is 20310, right?b: thats right.询问客户地址a：对不起，先生。我需要再多了解一点情况。能告诉我您的电话号码和通信地址吗？b：当然。我的电话是545-8897，我住在莫布利大街908号。a：545-8897，通信地址是莫布利大街908号，邮编是20310，对吗？b：正是。15farewell before christmasa: im really glad i got a chance to talk to you before you left, mary. have a safe trip!b: thanks. try not to work too hard while im away!a: yeah, ill try not to! see you after christmas.b: okay-bye! have a nice christmas.圣诞前的道别a：真高兴在你走前能有机会和你谈谈，玛丽。祝你一路平安。b：谢谢。我不在时，你工作可不要太玩命。a：好，我试试吧！圣诞节后见。b：好啊，再见！圣诞快乐。16ending a conversationa: well, id better get back to work. ive got a ton of stuff on my desk!b: me too. ill see you after work, huh?a: yeah, definitely. i was hoping to catch a ride with you.b: sure. meet me at five.结束谈话a：噢，我得回去干活了，我桌上压成吨的活了！b：我也一样。下班见，如何？a：行，一定。我还想搭你的车呢。b：没问题。五点见。17saying good-byea: thanks for the advice, mr. macmillan. ill keep it in mind. i had better head off though. im meeting my husband for dinner.b: sure, im heading out myself. enjoy your evening.a: thanks, sir. you too. drive safely, i hear theres a lot ice on the roads.b: thanks for the warning! see you tomorrow!告别a：谢谢你的建议，麦克米伦先生。我会记住的。不过我得赶紧走了。我约了我先生吃晚饭。b：好，我也得走了。祝你们晚上过得愉快。a：谢谢。希望您也愉快。开车小心点儿，听说路上结了很多冰。b：谢谢你的提醒！明天见！18finishing a conversationa: all right then, ms. montgomery. ill get those plans over to your office by thursday afternoon.b: great. that will give me time to talk with my staff before i make final decision.a: thats what i was thinking. ill have them there by thursday.b: good news. thanks for getting things done so quickly.结束谈话a：好的，蒙格玛丽女士。我会在周四下午前把这些计划送到您的办公室。b：非常好。这样我就有时间在拍板前和我的人商量一下。a：我也正是这么想的。我会在周四前把它们送到的。b：太好了。谢谢你把事办得这么快。19ending a sales talka: well, im glad i had a chance to see these samples, but im really not in a position to make a decision right now.b: would you like me to leave the samples with you?a: yeah, why dont you do that, and then you can give me a call sometime next week.b: fine, mr. grant. thanks for your time. ill talk to you next week.终止推销会谈a：很高兴能有机会看到这些样品，可现在我的确无权作决定。b：您愿意我把样品留给您吗？a：好的，那你下星期什么时候再给我打个电话。b：好，格兰特先生。耽误您的时间了，下星期再联系。20asking about deadlinesa: hi, mark! i was wondering if you finished that presentation you were working on last week?b: just about. it should be done in the next couple of days. why?a: mr. rodriguez was asking me about it yesterday.b: ill give him a call.询问最后期限a：嗨，马克。我想知道你上星期在准备的演示报告完成了没有？b：快了。再过两三天就能完成了。怎么了？a：罗得里格兹先生昨天问我这事了。b：我会给他打电话的。21asking for a book returneda: stacey? are you finished with that marketing book i lent you?b: oh-yeah, i dont need it anymore.a: great. could you bring it in tomorrow morning? ive got a test on thursday.b: sure. sorry about keeping it for so long.请求还书a：丝苔茜，我借给你的那本市场学的书看学了吗？b：噢，看完了。我用不着它了。a：太好了。你明天早上把它带来行吗？我星期四要考试。b：一定。抱歉我用了这么久。22something to be finisheda: roger? i need figures for accounting. have finished the calculations?b: im just finishing now, maam. ill have them ready within the hour.a: all right, thanks.b: youre welcome, maam. ill call you when theyre ready.完成工作a：罗杰，我需要这些数字统计。你算出来了吗？b：快好了，夫人。一小时之内我就把把它们准备好。a：那好，谢谢。b：不用谢，夫人。好了我就给您打电话。23asking about a schedulea: excuse me, mr. emory? mr. macmillan, would like to know if you have the completed schedule for next week?b: yes, i do, susan. just a moment. here it is.a: thank you, sir. sorry to trouble you.b: not at all, susan. just tell him to leave it with my secretary when hes finished with it.询问时间安排a：对不起，埃莫里先生。麦克米伦先生想知道您那里是否有下周的全部时间表？b：哦，我有，苏珊。等一下。给。a：谢谢您。打扰了。b：别客气，苏珊。告诉他用完后交给我的秘书就是了。24confirming a schedulea: when can you get the finished product to me?b: we should have it put together by the end of next week.a: great! thatll be ahead of schedule! good work.b: well, as the saying goes we aim to please!确认日期a：你什么时候能把成品交给我？b：下周末之前就能准备好。a：很好，这样就比计划提前了。干得不错。b：过奖，常言道：我们的目标就是使别人满意25lunch invitationa: hi! susan! i havent seen you for ages!b: ive been really busy. how is everything?a: oh, fine. hey, why dont we grab a bite to eat and do some catching up?b: yeah, why not? ive got a little free time on my hands. where do you want to eat?午饭邀请a：嗨！苏珊！好久没见到你了！b：我一直都很忙。你都好吗？a：不错。嘿，我们是不是去吃点什么，好好聊聊天？b：好啊，为什么不呢？我正好有点时间。你想去哪儿吃？26self-introductionhi, everybody. i just want to make a brief introduction. i dont know how many of you know me. ill be taking over the marketing division when john jacobs retires. ive just come over from american vendors, inc, where i was the director of sales from 1985 until this year.自我介绍诸位好。我想简单自我介绍一下。我不知道你们当中有多少人知道我。约翰雅可布退休后，我将接管市场部。我刚刚从美国万德公司调来。我在那里做销售经理，从1985年一直至今今年。27meeting a new bossa: good morning, mr. montgomery. ive been sent over from purchasing to fill in for clare williams.b: oh, really? nice to meet you. i thought they were going to leave me here on my own! how long have you been with the company?a: oh, about seven years. time flies, you know!b: does it ever! well, lets get started. if you could begin typing this letter now, ill see what else needs to be done.见新老板a：早上好，蒙格玛利先生。我是从采购部调来接替克莱尔威谦姆斯的。b：喔，是吗？幸会。我以为他们要把我一个人扔在这儿呢。你来公司有几年了？a：哦，得有七年了。光阴似箭啊。b：永远如此。好啦，我们开始吧。请你先打这封信，我来看看还有什么要做的。28introducing new peoplea: tom, this is mary bobbins. shes just come over from sales.b: its nice to meet you! guess well be working together.a: yes, shell be working closely with you on the marketing end of things.b: good. well, welcome aboard, ms, robbins.介绍新人a：汤姆，这是玛丽罗宾斯。刚从销售部来。b：见到你很高兴。我想我们要在一起工作了。a：是这样。她会在市场营销方面与你密切合作的。b：好啊，欢迎你的到来，罗宾斯女士。29asking about an accenta: you have an unusual accent, mr. robbins. where are you from originally? if you dont mind me asking.b: not at all. i was born in madrid, but i came to the states when i was a teenager.a; i guess that must be what im hearing, i really couldnt place it. do go back to madrid often?b: no, i havent been back for more than ten years.哪的口音a：你的口音很特别，罗宾斯女士。是哪里人? 不介意我问吧？b：没关系. 我在马德里出生，但十几岁时就到了美国。a：我听着也差不多，只是搞不准是哪里的口音。你常回马德里吗?b：不是，我有十多年没回去了。30discussing a new managera: have you met the new manager in customer service?b: no, i havent gotten over there in a few weeks. how is he?a: she. she seems to be doing a pretty good job. of course, anything would be better than that last guy!b: you said it! i cant believe he lasted as long as he did.讨论新经理a：你跟客户服务部的新经理见过面了吗? b：没有。我有好几个星期没有到那去了。他怎么样?a：她是女的。看来做得不错。当然，任何人都比原来那个家伙强。b：太对了。我简直不敢相信他居然呆了那么久。31trying to get adjusteda: hi, how are you?b: im fine, thanks. just trying to get adjusted. its hard to keep track of everything around here.a: thats for sure. youre new, too, huh?b: yeah. i just got here a couple of days ago. how about you?努力适应a：嗨，你好吗？b：挺好的，谢谢。我正在努力适应呢。在这里事事都要跟上趟真不容易。a：那是肯定的。你也是新来的吧？b：是的，我才来几天。你呢？32farewell before retiringa: well, i guess thats about it. everythings packed and ready to go.b: its hard to believer youre really retiring. what are you going to do with yourself?a: have fun! i plan to spend some more time with my grandkids, and i might even go back to school.b: well, good luck. give me a ring sometime, and let me know how you are.退休告别a：好啦，我想就这些了。东西都包好了，该走了。b：很难相信您真的要退休了。您怎么安排自己的生活呢？a：享受生活！我打算多花点时间和孙子们在一起。还有可能回学校上学呢。b：那好，祝您好运。有空打个电话给我，告诉您怎么样了。33asking for a fax numbera: excuse me, mr., macmillan? could you tell me the fax number for mr. winthrops office, please?b: sure. i have it right here. 232-2453. if that one doesnt work, try 232-2456.a: okay thats 232-2453, or 232-2456.b: thats right.问传真号码a：打扰了，麦克米伦先生，您能告诉我温斯普先生办公室的传真号码吗？b：没问题，就在这里。232-2453。如果这个号码不通，试一下232-2456。a：好，232-2453或232-2456。b：对。34introducing the companya: hi, john phillips? im rose green. ive been asked to handle your training and introduce a little bit of the company to you. its nice to meet you.b: its nice to meet you, too, ms. green. this company seems so big right now; i dont know how ill ever get used to it.a: after a week, youll be running around here like a pro. let me give you this list of departments first, next to each department is its location and the name of the manager.b: great thatll be big help, ms. green.介绍公司a：嗨，你是约翰菲利普斯吧？我是罗丝格林。我被指派负责你的培训，帮你了解一点公司情况。很高兴认识你。b：我也很高兴认识你，格林女士。这个公司似乎太大了。我真不知道能否适应得了它。a：一星期之后你就会轻车熟路了。我先给你这份各个部门的清单。每个部门旁边都标着它的位置和经理姓名。b：太好了，这能帮大忙了，格林女士。35calling a group meetinga: all right. i want to bring everybody in on this project. when can we start working on this?b: well, we could probably get started with a strategy meeting tomorrow morning at 8:00.a: i tell you what, 8:00 is no good for me, but why dont you guys get started and ill come by at around 8:45 or so.b: thats fine with me. how much time are we going to have to work on this?召集组会a：这样，我想请大家集中到这个项目来。我们什么时候可以着手这项工作呢？b：嗯，我们也许可以明天早上8点先开一个战略方针会议。a：我得告诉你，8点对我不合适。但你们何不先把会开起来？我大约8:45左右过来。b：我没问题。这项工作我们打算要干多久？36appointment with a clienta: i definitely want to meet with you, mr. parker. i just need to sort out my schedule.b: well, i know youre pretty booked up these days. but, weve got to work fast on this.a: i realize that. we dont have any time to waste. i can put you down for 9:20. could you make that, mr. parker?b: let me see. thats no problem. ill see you then.约见客户a：我肯定要见你一面的，帕克先生。我只是需要安排我的时间。b：我知道你这几天时间排满了。可这件事我们必须得抓紧。a：这点我知道。我们没时间耽搁了。我可以给你定在9:20，你看行吗？帕克先生？b：让我想想没有问题。到时候见。37bosses meetinga: hello. mr. rothman? this is michael in mr. emorys office. hed like to set up and appointment with you to talk about buying a new copier.b: sure, id be glad to. what time frame did he have in mind?a: hed like to do it as soon as possible, sir. how about tomorrow at 2:45?b: mm, yeah, thatll be great. tell him ill see him then.老板的会议a：你好，罗斯曼先生。我是埃莫里办公室的麦克尔。他想和您定个时间商谈买一台新的复印机。b：好哇，我很乐意。他觉得什么时间方便？a：他希望越快越好。您看明天2:45怎么样？b：嗯，好，这很好。告诉他我那时见他。38scheduling an interviewa: mr. carmichael, this is ellen bower calling again. you had said i should call this week to schedule an interview with you.b: thats right, ms. bower. how are you? im not sure if ill be able to fit you in this week, im afraid.a: i understand, mr. carmichael. id be glad to make it some time next week.b: all right, then. why dont we say next tuesday at 11:30 a.m.?约定面试a：卡麦克尔先生，又是我，爱伦鲍华。您让我这个星期打电话和您定一个面试时间。b：是这样，鲍华女士。你好。我不敢肯定这星期能否有时间见你，很难说。a：我能理解，卡麦克尔先生。我很愿意安排在下个星期。b：好吧。那我们就定在下周二上午11:30如何？39a last minute appointmenta: joe, can you squeeze me in sometime today?b: thats a big order, jane. i am really swamped.a: i know what youre saying, but i have to go over the books with you before i go see our tax guy.b: right. okay, let me see what i can do. how about 1:30 right after my lunch meeting? it wont take more than a half hour, will it?临时约会a：乔，你今天能给我挤出点时间来吗？b：这可够呛，珍妮。我的确忙不开。a：我明白你的意思。可我必须得在去见收税的之前跟你过一遍账。b：好吧，让我想想怎么办。1:30怎么样？在我午餐会议之后。不会超过半小时吧？40delaying an appointmenta: im afraid we are really short staffed this week, mr. crandal. id like to accommodate you, but i just dont think ill have the time.b: are you telling me youre not going to meet with me?a: not at all, sir. id just like to push it up to next week. ill have a lot more free time at the beginning of next week.b: well, i dont like it, but i guess i dont have any choice.推迟会面时间a：恐怕这星期我们的确人手不够，克兰道先生。我想给您服务，可就恐怕没有时间。b：你的意思是不打算见我了吗？a：绝对不是，先生。我只是想挪到下星期。下周初我会空闲得多。b：好吧，我不愿意这样，不过我想也别无选择了。41secretary schedules a meetinga: mr. cranes office. sandy speaking. may i help you?b: hi, sandy. its walter knight. i need to book some time with mr. crane.a: certainly, mr. knight. when would you like to meet with him?b: can you see what his schedule is like on wednesday?秘书安排会见a：克莱恩先生办公室。我是仙蒂，能帮您吗？b：嗨，仙蒂。我是华特耐特。我需要和克莱恩先生约个时间。a：没问题，耐特先生。您想什么时候见他？b：你能看看他星期三是怎么安排的吗？42meeting a book keepera: excuse me, alex?b: what can i do for you, kim?a: i was wondering if you could get together with me to go over the payroll.b: sure, anytime.会见出纳a：对不起，阿利克？b：有事吗？金姆？a：我不知道你是否有时间能和我一起审查一遍工资表？b：可以。随时都行。43making a sales appointmenta: good morning, mr. emory. i was hoping to set up an appointment with you for sometime this week.b: hmm. im pretty booked up this week. lets move it up to next week.a: fine, mr. emory. would next monday at 4:00 oclock be all right for you?b: let me take a look. all right, thats no problem. see you then.与推销商会面a：早上好，埃莫里先生。我希望和您定一下这星期什么时间见面。b：嗯，这星期我的安排很满了。挪到下星期吧。a：好，埃莫里先生。您看下星期一4:00怎么样？b：我看看。行，没问题。到时候见。44training appointmenta: paul, can i set up a time with you to go over the training manual?b: sure. let me just grab my calendar. all right. im free all day tuesday and thursday morning.a: tuesday morning is good for me. how about 10:30 in my office?b: okay. sounds good. see you then.约定培训时间a：保罗，我能跟你约个时间一起看一下培训手册吗？b：可以。让我拿日历来。行，我星期二一整天和星期四上午都有空。a：星期二上午对我合适。10:30在我办公室怎么样？b：好，没问题。到时见。45next weeks meetinga: lets meet before next weeks meeting, jane. i want to kick around some ideas with you.b: no problem. ive got a really light week. anytimes fine by me.a: well, lets plan to get together next monday afternoon, around three?b: all right, ill put you in my book.下周会议a：咱们下周开会前先见一面，简。我有些想法想和你交换一下。b：没问题。我一星期都不太忙。对我来说任何时间都行。a：那好，咱们就下星期一下午见。三点左右如何？b：行，我在本子上记一下。46setting up a lunch appointmenta: ill need to meet with you before you go on vacation, alex. i have a few things to clear up.b: ill be glad to. but my schedule is super tight this week. i think the onl