最新最全导游基础知识试题库100题及导游服务规范题库60题(英文版)_含答案.docx

导游基础知识试题库100题1.辽东山地丘陵分为：东北部低山区和辽东半岛丘陵区，其分界线是（ ）。A沈本铁路 B沈丹铁路C长白山D抚顺丹东连线2.辽宁省少数民族人口最多的是（ ）。A回族 B蒙古族 C朝鲜族 D满族3.辽宁省西南接壤的省区是（ ）。A内蒙古自治区B河北省C吉林省 D山东省4.辽宁省陆地总面积为（ ）万平方公里。A13.4B14.2 C14.8 D15.65.辽河发源于（ ）。A内蒙古B吉林C河北 D辽宁6.辽河在（ ）流入双台子河，注入渤海。A葫芦岛市B朝阳C营口 D盘锦7.辽宁省在世界具有优势的矿种是（ ）。A铁 B煤C玉石 D菱镁矿8.辽宁省地势的特点是（ ）。A北高南低B西高东低C东西高，中部低D东高西低9.辽宁省的地貌明显分为三大区，其中中部为（ ）。A山地区 B盆地区C丘陵区D平原区10.满族名称始于（ ）。 A17世纪 B18世纪 C1912年D1636年11.皇太极于哪年即皇帝位，建立大清政权（ ）。A1626年 B1630年 C1636年D1638年12.沈阳故宫大政殿是（ ）类型的而建筑。A歇山式 B硬山式C卷棚顶D攒尖顶13.沈阳故宫的文溯阁是仿（ ）而建的。A文渊阁B文汇阁 C文源阁 D天一阁14.沈阳故宫的金銮殿是指（ ）。A崇政殿 B凤凰楼C清宁宫 D大正殿15.沈阳故宫中，努尔哈赤日常办公和举行大典的地方是（ ）。A崇政殿 B凤凰楼 C大政殿 D十王亭16.沈阳故宫中象征国家统一和强盛的是（ ）。A门海 B日晷 C嘉量D十王亭17.以下皇帝中不曾来过沈阳故宫的是（ ）。A康熙B道光 C乾隆 D咸丰18.沈阳故宫文溯阁为黑色琉璃瓦建筑，是受（ ）学说的影响。A道家 B阴阳家 C儒家 D法家19.辽宁被誉为“辽海”的时期是（ ）。A春秋时期B秦汉C魏晋南北朝D三国20.被称为中国林蛙之乡的是（ ）。 A清原 B西丰 C桓仁D新宾21.辽南皮影戏、东北大秧歌、二人转都反映了黑土地的抗争精神，这体现了关东民俗的（ ）价值。A精神价值B文化价值C经济价值 D宗教价值22.祭佛多妈妈、祭柳，反映了萨满教（ )崇拜。A自然崇拜B图腾崇拜C祖先崇拜D地理崇拜23.盛京的实胜寺是（ ）的。A大乘佛教 B藏传佛教 C萨满教D小乘佛教24.对我国现代服饰影响最为显著的少数民族服饰是（ ）。A蒙古族服饰B满族服饰C朝鲜族服饰 D回族服饰25.安波温泉、温泉寺、天华山、东京陵分布在辽宁省的（ )城市。A大连、锦州、丹东、辽阳 B大连、本溪、丹东、辽阳C大连、本溪、朝阳、辽阳 D大连、丹东、本溪、抚顺26.东北地区的道教兴起于（ ）.A千山B医巫闾山C凤凰山D九顶铁刹山27.西沟长城位于我省的（ ）A绥中 B宽甸 C喀左 D义县28.迄今为止世界上发现最早的真玉器出土于（ ）遗址。A金牛山遗址B牛河梁遗址C查海遗址D新乐遗址29.九门口长城修建在（ )河上。A浑河B九江河C太子河D大凌河30.辽宁三大旅游名山中主峰最高的是（ ）。A千山B医巫闾山C凤凰山D老秃顶子山31.千山最高峰仙人台位于（ ）景区。A北部B中部 C南部 D西南景区32.（ ）山的主峰为攒云峰。A千山 B凤凰山C医巫闾山 D棋盘山90.本溪水洞现开发地下暗河长（ ）米，为中国北方最长的地下充水溶洞。A2600 B2800C3000D320033.医巫闾山风景区中的耶律楚材读书堂是（ ）代修建的。A辽代 B金代 C元代 D清代34.目前辽宁的世界遗产项目共包括（ )个旅游区。A4 B6 C3D535.关外第一市指的是（ ）。A丹东 B沈阳 C朝阳 D葫芦岛36.李成梁石坊位于我省的（ ）A锦州 B沈阳 C朝阳 D葫芦岛37.分别与沈阳、本溪、丹东、抚顺相对应的旅游景点是（ ）。A抗美援朝烈士陵园、九顶铁刹山、白石砬子自然保护区、猴石国家森林公园 B龙岗墓群、温泉寺、青山沟风景区、平顶山殉难同胞遗址骨馆C世博园、老秃顶子自然保护区、仙人洞、赫图阿拉 D棋盘山风景区、仙人洞自然保护区、五龙背、萨尔浒风景区38.兴城是中国保存最完好的（ ）代古城。A清代 B 唐代 C明代 D辽代39.白云山是（ ）风景名胜区的景点之一。A大连南部海滨游览区 B大连蛇岛-老铁山自然保护区C大连金石滩国家旅游度假区 D大连旅顺口游览区40.国内首创的全景画馆位于（ ）。A丹东抗美援朝纪念馆B九一八事变博物馆C辽宁省博物馆 D锦州辽沈战役纪念馆41.查海遗址是一初距今约7-8千年的（ ）时代早期原始部落遗址。A旧石器B新石器C青铜器D铁器42.东北地区年代最早的佛塔-朝阳北塔现存的砖塔始建于（ ）。A北魏 B唐代 C明代D辽代43.仙浴湾是位于（ ）的省级旅游度假区。A普兰店市B瓦房店市C庄河市 D长海县44.大连老铁山灯塔建于（ ）年。A1888 B1892 C1899 D190545.白玉山是（ ）风景名胜区的景点之一。A大连南部海滨游览区 B大连蛇岛-老铁山自然保护区C大连金石滩国家级旅游度假区 D大连旅顺口游览区46清福陵始建于（ )年。A1598 B1629 C1643 D165147.每年农历四月二十八为（ ）山药王庙会。A丹东凤凰山B鞍山千山C锦州医巫闾山D本溪九顶铁刹山48.鸭绿江的名称始于（ ）。A战国B汉朝C唐朝D明朝49.游一江可观两国指的是我省的（ ）A兴城海滨风景区B鸭绿江风景名胜区C凤凰山风景名胜区 D大连南部海滨-旅顺口风景名胜区50.从战国时期到清初一直是中国北方最重要的政治、经济和文化中心城市的是我省的（ ）。A大连 B沈阳 C朝阳 D辽阳51.山水生态工业城是（ ）。A本溪B沈阳C朝阳D辽阳52.我省最早被评为世界文化遗产的是（ ）。A绥中九门口长城B沈阳故宫C沈阳昭陵D桓仁五女山山城53.昭陵的隆恩门与沈阳故宫的（ ）建筑属于同一类型。A大政殿B崇政殿C凤凰楼D大清门54.下列景点中属于缅怀之旅的是（ ）。A张学良旧居陈列馆B秀水河子战役纪念馆C刘少奇旧居陈列馆D抚顺清永陵55.沈阳清昭陵后面的人工陵山称为（ ）。A天柱山B启运山C隆业山D桥山56.“本溪水洞”四个字由（ ）所书。A邓小平 B江泽民C薄一波D胡锦涛57.被称为“东北四大禅林”的古刹是（ ）。A广济寺B楞严禅寺 C清泉寺D广佑寺58.东北地区最高的砖塔是（ ）。A崇兴寺双塔 B 朝阳北塔C 广济寺塔D辽阳白塔59.全国唯一的中日甲午战争中陆战牺牲将士纪念祠堂位于（ ）。A辽阳 B旅顺 C丹东D锦州60.万里长城第一个烽火台位于（ ）。 A凤凰山 B虎山 C九门口长城 D大孤山61.被人们称为“神力雕塑公园”的是（ ）。 A大连仙浴湾 B大连冰峪沟 C大连金石滩 D葫芦岛碣石62.皇太极改国号为清并称帝，其大典举行的地方是（ ）。A崇政殿 B大政殿 C清宁宫 D凤凰楼63.凤凰楼属于（ ）建筑。 A硬山式 B歇山式 C悬山式 D攒尖顶64.本溪水洞前临（ ）。A浑河 B清河 C太子河 D辽河65.清帝东巡，主要内容是谒祖祭陵，其祭陵的顺序是（ ）A永陵、福陵、昭陵 B福陵、昭陵、永陵 C昭陵、永陵、福陵D永陵、昭陵、福陵66.皇太极是（ ）战役中生擒洪承畴，然后使锦州守将祖大寿被迫拱手而降。A萨尔浒战役 B松山战役 C宁远保卫战 D一片石大战67.1632年皇太极命令（）进一步完善老满文，改革后有字头和圈点的满文被称为“新满文”。A额尔德尼B达海 C噶盖 D范文程68.（ ）时间，张作霖自任为“中华民国陆海军大元帅”。A1912.9B1916.7C1927.6D1928.669.张学良将军宣布东北易帜的时间是（ ）。 A1926B1927年C1928年D1929年70.下列各城市中，哪一组均为辽宁省的海滨城市（ ）。A大连、锦州、本溪、葫芦岛 B锦州、营口、盘锦、朝阳C丹东、营口、盘锦、葫芦岛 D大连、抚顺、丹东、阜新71.截止目前，辽宁省的国家级风景名胜区共有9处，其中丹东市就有三处，它们是（ ）。A北普陀山风景区、笔架山风景区、鸭绿江风景区 B鸭绿江风景名胜区、金石滩风景名胜区、医巫闾山风景名胜区 C凤凰山风景名胜区、青山沟风景名胜区、虎山长城风景区 D鸭绿江风景名胜区、凤凰山风景名胜区、青山沟风景区72.有关努尔哈赤生平的不正确描绘是（ ）。A早年父母双亡，长期离家独自谋生。 B喜欢汉族文化，从汉族的书籍中学会许多用兵的知识。 C曾统一女真各部，为满族共同体的形成打下了坚实的基础。 D组织了事关明王朝与后金政权命运的战略决战宁远之战。73.沈阳世园会的主体建筑不包括（ ）。A生命之源 B凤之翼 C综合馆 D百合塔74.2006年沈阳世园会的主题是（ ）。A我们与自然和谐共生 B自然大世界 C我们与动物和谐共生D世界大观园75.关于老虎滩海洋公园的叙述不正确的是（ ）。A老虎滩公园有两个世界之最，即极地海洋动物馆和珊瑚馆 B有中国最大的花岗岩群虎雕像 C目前世界展示极地动物最全的极地馆D我省唯一的一个AAAAA级景区76.大连金石滩的奇石大约形成于（ ）。A白垩纪 B震旦纪 C寒武纪 D侏罗纪77.世界上块积最大、断面结构最清晰的龟裂石在（ ）。A大连老虎滩 B大连冰峪沟 C大连金石滩 D大连成山头78.“无峰不奇，无石不峭，无寺不古”指的是（）。A凤凰山B千山 C虎山 D药山79.不属于千山五大禅林的是（ ）。A祖越寺 B龙泉寺 C无量观D香岩寺80.鞍山玉佛苑的玉面观音背后的山景是（ ）。A九华山 B五台山 C峨眉山 D普陀山81.鞍山玉佛苑的玉佛在雕刻过程中出现的四大奇观不包括（ ）。A佛面天成 B龙凤呈祥 C普陀奇观 D三羊开泰82.本溪水洞穿过剑门后是（ ）。A广寒宫B玉皇宫C紫霄宫D北极宫83.本溪水洞最长的一段景观在（ ）景区。A玉象峡B双剑峡C芙蓉峡 D大雪山84.本溪市的市花是（ ）。A天女木兰花B杜鹃花C海棠花D槐花85.五女山是（ ）政权建立的都城。A靺鞨B高句丽 C契丹D满族86.大肚弥勒佛供奉在（ ）。 A大雄宝殿 B钟鼓楼 C天王殿 D祖师殿87.世界旅游组织的总部设在 ( )。A西班牙 B新加坡 C瑞士 D美国88.秋季一些树叶变红，其原因是（ ）。A叶绿素增多B叶黄素增多 C胡萝卜素增多D花青素增多89.“生在苏杭，葬在北邙”的“北邙”位于（ ）。A西安 B洛阳 C杭州 D开封90.香岩寺是（ ）的寺院。A千山B医巫闾山C药山D凤凰山91.辽宁省辖区最少的一组城市是（ ）。A本溪、阜新B辽阳、葫芦岛C铁岭、朝阳、盘锦D丹东、抚顺、营口92.辽宁省有大小岛屿（ ）个。A160B260 C266 D28893.柳河是（ ）的支流。A浑河 B辽河 C鸭绿江D太子河94.辽宁省的大陆海岸线长（ ）。A2200 B2229 C2252 D229295.位于东南亚地区的我国重要贸易国是（ ）。A日本B新加坡C印度D菲律宾96.明代的辽宁称（ ）。A辽东郡B辽东都指挥使司 C辽海 D安东都护府97.全省最大的瀑布位于( )景区。A天桥沟B冰峪沟C大清沟D青山沟98.盘锦双台子河口自然保护区是（ ）自然繁殖的最南端。A丹顶鹤 B黑嘴鸥 C黑天鹅 D斑海豹99.我国海域唯一的斑海豹繁殖区位于（ ）。A丹东 B 营口 C大连 D锦州100.辽东湾中最大的岛屿是（ ）。A菊花岛 B蛇岛 C笔架山 D棒棰岛导游服务规范题库60题（英文版）should apologize to the tourist.27. What should a tour guide do when the tourists lose money or property?(1) To get know the shape, characteristic and value of the property, and analyze the possible lost time and place and assist him/her looking for it; (2) Provided that the lost thing is registration for entering or leaving the country or insured valuables, the reception agency should give proofs;(3) The owner could, by this proof, apply the theft certification through local Public security Bureau for the purpose of custom inspection or claim to insurance company.28. What should a tour guide do when a French tourists property is stolen in traveling around our country?(1) The local guide should immediately report to travel agency, public security and insurance company and assist them to look for clues for solving the case; (2) If the things lost cannot be found, the tour guide should assist the owner to apply to police station for theft certification so that the tourist can undergo custom inspection or submit claim to the insurance company; (3) Comfort the owner and calm him down. 29. What should a local guide do when a North Korea tour group, who will travel in China, is arriving in Dingdong station and one tourist finds his luggage lost?(1) It is not the tour guides responsibility for the loss of tourists luggage, however, he/she should help the tourist find the luggage;(2) Assist the owner in conducting the loss and claim document in Lost property office of airport; (3) During the tour, the guide should ring the tourist from time to time, asking about whether he/she finds the luggage. If not, the guide should assist the owner in buying some daily necessities;(4) If the tourist doesnt find the luggage before leaving the local site, the tour guide should transfer the owners contact information to the airline company so that the luggage could be send to the owner successfully in future; (5) If the luggage is sure to be lost, the owner may claim to the airline company.30. When a local guide took a tour group from Taoxian airport to Fenghuang hotel and found that one of them didnt get his baggage. At this time, what should the tour guide do?(1) The tour guide should look for it in the tourist room and examine whether the luggage is sent to the wrong room or the other tourist take wrong luggage;(2) If it cannot be found, the guide should contact with the baggage clerk of hotel to find the reasons; (3) If it cannot be found either, the guide should report to travel agency and ask for instructions;(4) If it is travel agencys fault, the owner may write a list including all of lost luggage items. With this list and the local guides written statement, the travel agency would claim to the insurance company for compensation; (5) The local guide should write accident reports for record.31. If you are in charge of guiding a Singapore educational tour group, unexpectedly one lady member came to you and said that her passport was missing, what should you do?(1) Comfort Miss Li, and allow her to recall the most possible lost place and assist her；(2) If this loss is confirmed, the procedures need to be applied in following order: First, the loss certification should be given by the local reception agency; with this certification, the owner can report to the Public security Bureau for the proof of it; after applying for the proof of passport loss, the owner can immediately go to Singapore embassy in China for getting a new passport; holding the new passport, the owner can go to Public security Bureau to apply for visa documents； (3) The expense will be paid by her. 32. During the travel, if an overseas Chinese from Malaysia lost his/her passport, how to deal with this situation as a tour guide? (1) The tour guide should assist the owner in opening proof from the local reception agency；(2) With the proof of travel agency and the photos as well as relating materials, the owner can report to the designated public security Bureau for applying new passport；(3) After getting new passport, the owner can go to Malaysia embassy in China for applying visa documents；33. How do you cope with that as a tour guide if one tourist was lost in a trip of Qianshan Mountains?(1) To get to know the information and look for him quickly. Generally speaking, appoint the tour leader and some tourists to search for him separately. I will continue to guide the tour group, and notify them my phone number and next scenic spot； (2) Report to Qianshan Parkland and local Public security station and ask for help; Contact with the hotel to inquire whether the lost tourist comes back; if he/she is still not found, the tour guide should report to travel agency or even the police station； (3) When the lost tourist is found, the tour guide should ask the tourist why he/she was lost. If it is the tour guides fault, the guide should apologize to him/her. If it is the tourists fault, the guide should comfort him/her and remind him of being cautious； (4) Write the accident reports. Part three34. What should a local guide do when his/her tour group gets in a car accident on the way back and some tourists hurt? (1) Rescue the injured immediately and send him/her to the nearest hospital accompanying with the tour leader or national guide;(2) Preserve the scene and promptly report to the police station;(3) Report to the travel agency and notify relating departments in charge (Superior department or the Foreign office, etc.) and the insurance company; (4) Comfort the tourists and go on the visit;(5) Assist the relating department in doing the aftermath settlement (6) Give the written report and state the situation. 35. What should a local guide do when his/her tour group is robbed or even threatened during the trip?(1) The tour guide should put his best self forward in keeping the tourists life and property safe; (2) Report to the police immediately and assist them; (3) Report to the leaders and bring them to the scene if case is serious. Try to call for the masses to catch the criminal and recover the property; (4) Calm down the tourists and continue the visit;(5) Assist the relating department in doing a good aftermath settlement;(6) Write out the accident reports. 36. What should a tour guide do when the hotel where tourist live catch fire in the evening?(1) The tour guide should report to police immediately;(2) Promptly inform the tour leader and all the tourists; (3) Assist the field staff in evacuating the tourists to escape way; (4) Lead the tourist to save themselves. Dont let the guests jump out of the window blindly or taking lifts. Let them creep along with the wall with a wet towel covering the mouth. Follow the instructions of ambulance man and quickly move to the safe place; (5) When be saved, the tour guide should save other victims and resolve the difficulties caused by fire and manage to continue the tour activities; (6) Assist the leader in doing aftermath settlement and write out the accident reports.37. As a tour guide, what should you do when a customer asks his girl friend to go along with your group after arriving at someplace?(1) The tour guide should ask for the agreement of tour leader and other members of the tour group;(2) Contact with the travel agency to open the entering document if no special circumstances. Let her show valid document, fill in a form and pay relevant charges. (3) If foreign diplomatist wants to go with the tour group, the guide should check with travel agency first and strictly obey by the regulations of Chinese government. (4) For a journalist, the tour guide has to check with relating department for permission. 38. If some tourists have the symptoms of vomiting, diarrhea, fatigue and coma because of eating seafood, what should the tour guide do and how to take precautions? (1) This is food poisoning symptoms of acute enteritis. If they are not rescued timely, there will be threatening to their lives. The tour guide should:(2) Try to help him vomit immediately, and let the patient drink more water to accelerate the excretion and relieve toxicity;(3) Send the patient to hospital for treatment and ask a doctor to diagnose;(4) Report to travel agency and the organization supporting the meal should be held accountable for it;(5) Precautions: have meals in fixed points; tell the tourists not to buy food at small market stall. If the food supplied is not healthy, the restaurant manager will be asked to apologize to the public. 39. If some tourist gets carsickness during the travel, how does the tour guide deal with this?(1) Remind visitors not to feed too much, and take drugs against carsickness;(2) Let the person sit at the front of coach by the window; (3) Tell the tourist to tighten his belts for preventing visceral excessive vibration that aggravates illness. 40. What should you do, if you take a French tour group made of high school students to travel Fenghuang Mountain in Dandong, and just when they walk down from the place of Laoniubei, you find that a tourist fall down unluckily and cause leg fracture?(1) There are usually two kinds of circumstances for fracture: internal injury and trauma. The tour guide should take the emergency rescue at the scene. First, stop bleeding (by hand pressure, pressurized bandaging, using a tourniquet), binding (cleaning up the wood, bandaging moderately), on the plywood (fixed on both ends of the joint body to avoid turning fracture);(2) Send the injured to hospital and keep diagnosis, treatment charging list for claim to insurance company; (3) Report to travel agency and write out the accident report; (4) The tour guide should see the patient from time to time afterwards.41. How to cure the tourists suffering from heatstroke?(1) Rapidly transfer the patients to shady and ventilated place, relax the clothes and trouser belt and give patients a breeze;(2) Let the patient drink salty drinks, if possible, and take rheo-camphoradin or rendan mini-pills;(3) Wipe with cold water or alcohol to keep his body cooling; (4) If the patient appear delirious, the guide may use thumb to press philtrum-philtra and Hukouxue (one inch up the Hukou place) to wake him up, and then send him to hospital as soon as possible.42. What should a tour guide do to an old foreign tourist living in hospital due to heart attack? (1) Let the patient lie on the back and not to move; (2) Arrange emergency rescue immediately and tell the tour leader and the travel agency leaders come to the scene;(3) If the patient has to be in hospital, the guide should postpone the visa validity and assist him in conducting documents leaving the country;(4) The expense on treatment is paid by patients themselves, and the other fees on the service that the tourist didnt obtain should be sent back according to the agreement of Sino-foreign travel agency.43. What should a tour guide do to a drowning tourist?(1) Clear away the dirt in the drowned mans nose and mouth, and immediately review whether there are false teeth in the mouth that block the airway;(2) Let the drowned man up by padding the stomach, and make him face down to compress the back so as to enable water to outflow from the nose and mouth;(3) Let the drowned man lie on his back and make artificial respiration;(4) Send the drowned man to hospital immediately without stopping rescue on the way. 44. What should you do as a tour guide when Singapore tourists ask you to accompany them buying cloisonn and Tri-colored glazed pottery of the Tang Dynasty as gift to their friends in homeland? The tour guide should take the tourists to cultural relics and handicraft shop for purchase. Remind the tourists of keeping invoice well and not removing sealing-wax on the goods for custom inspection.45. What should a tour guide do when tourists want to buy calligraphy and painting at a street stall?The tour guide should persuade him and tell him Chinas custom regulations that anyone who wants to carry cultural relics (including antiquated calli