人力资源学习情三境任务一制定员工培训计划.pptVIP

学习情境三 员工培育 任务一 制定员工培训计划 人力资源管理课程 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 知识知识 目标目标 能力能力 目标目标 学习目标学习目标 任务一 制定员工培训计划 了解员工培训、培训计划的基本内容 明白培训计划对培训开展的重要性 掌握培训计划的制定流程 能根据企业业务发展和员工需求制定 企业员工培训计划 能够起草员工培训计划书； Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 培训计训计划的总总体目标标、原则则与要求 1 2 3 4 员员工培训计训计划应应包含的内容 培训计训计划的准备备-培训训需求分析 授授 课课 内内 容容 员员工培训训的含义义、内容 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 任务引入 小张是某建筑设计公司的人力资源部刚上任的培训主管，公司刚刚去校园招聘小张是某建筑设计公司的人力资源部刚上任的培训主管，公司刚刚去校园招聘 了了1515个不同专业的毕业生，有建筑专业的，有广告设计专业的，还有管理类专业的个不同专业的毕业生，有建筑专业的，有广告设计专业的，还有管理类专业的 。人力资源部总监要求小张用一个星期的时间完成这。人力资源部总监要求小张用一个星期的时间完成这1515个新员工的入职培训，使新个新员工的入职培训，使新 员工迅速进入工作角色，顺利融入企业。员工迅速进入工作角色，顺利融入企业。 如果你是小张，你将如何制定新员工入职培训计划？如果你是小张，你将如何制定新员工入职培训计划？ 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 工作能力工作能力 教育培训教育培训自学成才自学成才 模仿他人 全新独创 接受教育 参加培训 人获得工作能力的主 要途径 知识链接 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 知识链接 一、员工培训 含义 培训是指通过传授知识、更新观念及提高 技能等方法，使其具备完成本岗位目前或未 来工作所必需的基本技能，及提高工作绩效 的一系列活动。 目标 使员工不断的更新知识，开拓技能，改进员工的动机、态度和行为，以适应企业新的要 求，更好的胜任现职工作或担负更高级别的职务，从而促进组织效率的提高和组织目标的 实现。 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 知识培训知识培训 技能培技能培 训训 态度培态度培 训训 一般知识、专业知识；事实知识与程序知识学（认知领域）一般知识、专业知识；事实知识与程序知识学（认知领域） 与岗位匹配的技术、能力（技能领域）与岗位匹配的技术、能力（技能领域） 世界观、价值观、职业道德等（情感领域）世界观、价值观、职业道德等（情感领域） 知识链接 培训内容 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 对象：全体员工 内容：与工作有关 目的：改善绩效 主体：企业 内涵 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Click to add Title 1 使员工适应变化发展的环境 1 Click to add Title 2 满足员工个人发展的需求 2 Click to add Title 1 能弥补学能差距 3 Click to add Title 2 改进在现有职位的业绩 4 Click to add Title 1 为今后可能的提升做准备 5 培训的作用 知识链接 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 为他人作嫁衣裳 教了徒弟饿了师傅 培训费时 优则勿训 培训是人力资源部门的事 树立正确的培训观念 知识链接 想想如何说服 他们 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 二、员工培训计划 含义 所谓培训计划是按照一定的逻辑顺序排列的记录，它是从 组织的战略出发，在全面、客观的培训需求分析基础上做 出的对培训时间、培训地点、培训者、培训对象、培训方 式和培训内容等的预先系统设定。 u培训计划必须满足组织及员工两方面的需求，兼顾组织资 源条件及员工素质基础，并充分考虑人才培养的超前性及 培训结果的不确定性。 任务一 制定员工培训计划 知识链接 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 内容 一个完整的培训计划应包含培训目的、培训对象、培训课 程、培训形式、培训内容、培训师资、培训时间、培训地 点、考评方式、培训预算以及培训出现问题时的调整方式 等内容。 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 知识链接 员工培训计划总体目标 加强公司管理人员的培训，提高管理者的综合素质，完善知识结构，增强综合管理能力、创新能力和执行能 力。 加强公司专业技术人员的培训，提高技术理论水平和专业技能，增强科技研发、技术创新、技术改造能力。 加强公司操作人员的技术等级培训，不断提升操作人员的业务水平和操作技能，增强严格履行岗位职责的能 力。 加强公司新进员工的培训，使新员工在入职前对公司有一个全方位的了解，明确自己的岗位职责、工作任务 和工作目标，尽快进入岗位角色，适应工作群体和规范，形成积极的态度。 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 员工培训计划原则与要求 坚持按需施教、务求实效的原则。根据公司改革与发展的 需要和员工多样化培训需求，分层次、分类别地开展内容 丰富、形式灵活的培训，增强教育培训的针对性和实效性 ，确保培训质量。 坚持自主培训为主，外委培训为辅的原则。 坚持培训人员、培训内容、培训时间三落实原则。 知识链接 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 三、培训计划的前期准备-培训需求分析 含义 培训需求分析是指在规划与设计人力资源 培训与开发活动之前，由培训部门、主管 员工、工作员工等收集企业战略、组织与 员工的相关数据信息，然后采用一定的分析方法和技术， 对各种组织及其成员的目标、知识、能力等方面进行系统 的鉴别与分析，以确定企业是否需要进行培训与开发活动 及培训的内容的一种活动或过程。 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 1 组织分析 2 任务分析 3 人员分析 内容 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. p 组织分析 通过对目标、资源、特质、环境等因素的分析，准确地找出组织存在的 问题与问题产生的根源，以确定培训是否是解决这类问题的最有效的方 法。 组织分析 目标目标 环境环境 特质特质 其他其他 资源资源 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 从战略发展高度预测企业未来在技术、销售市场及组织结 构上可能发生什么变化，对人力资源的数量和质量的需求 状况的分析，确定适应企业发展需要的员工能力。 分析管理者和员工对培训活动的支持态度。 对企业的培训费用、培训时间及培训相关的专业知识等 培训资源的分析。 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. p 任务分析 任务分析的目的在于了解与绩效问题有关的工作的详细内容、标准，和 达成工作所应具备的知识和技能。工作分析的结果也是将来设计和编制 相关培训课程的重要资料来源。 特殊任务分析一般任务分析 任务分析 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 任务确定 对需要在培训中加以强调的知识、技能和行为进行的分析 。 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. p人员分析 p 人员分析主要是通过分析工作人员个体现有状况与应有状况之间的差 距，来确定谁需要和应该接受培训以及培训的内容。工作者分析的重 点是评价工作人员实际工作绩效以及工作能力。 人员分析人员分析 个人考核 绩效记录 知识技能 测验 员工态度 评价 员工自我 评价 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 分析个体特征 分析员工的工作输入 、输出 分析员工工作结果 分析员工工作反馈 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd. 培训需求分析的方法 组织整体分析法 任务分析法 员工个人培训需求分析法 问卷调查法 绩效分析法 观察分析法 知识链接 任务一 制定员工培训计划 Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile .Created with Aspo